{"id":"https://openalex.org/W338432852","doi":"https://doi.org/10.1080/16258312.2001.11517078","title":"The other end of the Supply Chain","display_name":"The other end of the Supply Chain","publication_year":2001,"publication_date":"2001-01-01","ids":{"openalex":"https://openalex.org/W338432852","doi":"https://doi.org/10.1080/16258312.2001.11517078","mag":"338432852"},"language":"en","primary_location":{"id":"doi:10.1080/16258312.2001.11517078","doi":"https://doi.org/10.1080/16258312.2001.11517078","is_oa":false,"landing_page_url":"https://doi.org/10.1080/16258312.2001.11517078","pdf_url":null,"source":{"id":"https://openalex.org/S4210188437","display_name":"Supply Chain Forum an International Journal","issn_l":"1624-6039","issn":["1624-6039","1625-8312"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-20","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Supply Chain Forum: An International Journal","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5038500003","display_name":"Jan Holmstr\u00f6m","orcid":"https://orcid.org/0000-0002-2596-0337","observed_orcids":["https://orcid.org/0000-0002-2596-0337"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jan Holmstr\u00f6m","raw_affiliation_strings":["Consultants in McKinsey\u2019s, Helsinki Office"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Consultants in McKinsey\u2019s, Helsinki Office","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5097684351","display_name":"Pertu Louhiluoto","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Pertu Louhiluoto","raw_affiliation_strings":["Consultants in McKinsey\u2019s, Helsinki Office"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Consultants in McKinsey\u2019s, Helsinki Office","institution_ids":[]}]},{"author_position":"middle","author":{"id":null,"display_name":"Antti Vasara","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Antti Vasara","raw_affiliation_strings":["Consultants in McKinsey\u2019s, Helsinki Office"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Consultants in McKinsey\u2019s, Helsinki Office","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5008199304","display_name":"William E. Hoover","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"William E. Hoover","raw_affiliation_strings":["Director in the Copenhaguen Office"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Director in the Copenhaguen Office","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.2606,"has_fulltext":false,"cited_by_count":53,"citation_normalized_percentile":{"value":0.92730845,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"2","issue":"1","first_page":"22","last_page":"25"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.6586999893188477,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.6586999893188477,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.20229999721050262,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.06120000034570694,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/value-proposition","display_name":"value proposition","score":0.6520000100135803},{"id":"https://openalex.org/keywords/customer-service","display_name":"customer service","score":0.9120000004768372},{"id":"https://openalex.org/keywords/supply-chain-management","display_name":"supply chain management","score":0.6290000081062317}],"concepts":[{"id":"https://openalex.org/C2780200862","wikidata":"https://www.wikidata.org/wiki/Q4453309","display_name":"Tweaking","level":2,"score":0.9704760313034058},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.7689070701599121},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6312913298606873},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.48484718799591064},{"id":"https://openalex.org/C48840187","wikidata":"https://www.wikidata.org/wiki/Q689042","display_name":"Service management","level":4,"score":0.4440375864505768},{"id":"https://openalex.org/C2984334869","wikidata":"https://www.wikidata.org/wiki/Q1060653","display_name":"Customer service","level":3,"score":0.43899327516555786},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.4154511094093323},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.41090449690818787},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.4014650583267212},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.30939632654190063},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2941470742225647},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.17514079809188843},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/16258312.2001.11517078","doi":"https://doi.org/10.1080/16258312.2001.11517078","is_oa":false,"landing_page_url":"https://doi.org/10.1080/16258312.2001.11517078","pdf_url":null,"source":{"id":"https://openalex.org/S4210188437","display_name":"Supply Chain Forum an International Journal","issn_l":"1624-6039","issn":["1624-6039","1625-8312"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-20","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Supply Chain Forum: An International Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/12","score":0.5925999879837036,"display_name":"Responsible consumption and production"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W1525979586","https://openalex.org/W3153748960","https://openalex.org/W625185403","https://openalex.org/W4206492341","https://openalex.org/W2518496880","https://openalex.org/W1668898880","https://openalex.org/W2386366715","https://openalex.org/W607871349","https://openalex.org/W2582947389","https://openalex.org/W4412310575"],"abstract_inverted_index":{"By":[0],"tweaking":[1],"the":[2,23],"demand-supply":[3],"chain,":[4],"suppliers":[5],"can":[6],"offer":[7],"their":[8,16],"customers":[9],"completely":[10],"new":[11],"value":[12],"propositions":[13],"and":[14],"improve":[15],"own":[17],"operations-":[18],"without":[19],"having":[20],"to":[21],"weigh":[22],"benefits":[24],"of":[25],"customer":[26],"service":[27],"against":[28],"its":[29],"cost.":[30]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":1}],"updated_date":"2026-09-29T14:09:16.559479","created_date":"2016-06-24T00:00:00"}