{"id":"https://openalex.org/W3217316461","doi":"https://doi.org/10.1108/ijoa-06-2021-2822","title":"Functional responsibility for internal communication management and its integration in contemporary businesses","display_name":"Functional responsibility for internal communication management and its integration in contemporary businesses","publication_year":2021,"publication_date":"2021-11-24","ids":{"openalex":"https://openalex.org/W3217316461","doi":"https://doi.org/10.1108/ijoa-06-2021-2822","mag":"3217316461"},"language":"en","primary_location":{"id":"doi:10.1108/ijoa-06-2021-2822","doi":"https://doi.org/10.1108/ijoa-06-2021-2822","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijoa-06-2021-2822","pdf_url":null,"source":{"id":"https://openalex.org/S4210206464","display_name":"International journal of organizational analysis","issn_l":"1758-8561","issn":["1758-8561","1934-8835"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Organizational Analysis","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5019743492","display_name":"Ieva Zaumane","orcid":"https://orcid.org/0000-0002-1599-4437","observed_orcids":["https://orcid.org/0000-0002-1599-4437"]},"institutions":[{"id":"https://openalex.org/I130767617","display_name":"Vidzeme University of Applied Sciences","ror":"https://ror.org/03jp1kx71","country_code":"LV","type":"education","lineage":["https://openalex.org/I130767617"]}],"countries":["LV"],"is_corresponding":false,"raw_author_name":"Ieva Zaumane","raw_affiliation_strings":["Vidzeme University of Applied Sciences Department of Business and Economics, , Valmiera,","Department of Business and Economics, Vidzeme University of Applied Sciences, Valmiera, Latvia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Vidzeme University of Applied Sciences Department of Business and Economics, , Valmiera,","institution_ids":["https://openalex.org/I130767617"]},{"raw_affiliation_string":"Department of Business and Economics, Vidzeme University of Applied Sciences, Valmiera, Latvia","institution_ids":["https://openalex.org/I130767617"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5054283800","display_name":"Maira Le\u0161\u010devica","orcid":"https://orcid.org/0000-0001-9172-3607","observed_orcids":["https://orcid.org/0000-0001-9172-3607"]},"institutions":[{"id":"https://openalex.org/I130767617","display_name":"Vidzeme University of Applied Sciences","ror":"https://ror.org/03jp1kx71","country_code":"LV","type":"education","lineage":["https://openalex.org/I130767617"]}],"countries":["LV"],"is_corresponding":false,"raw_author_name":"Maira Le\u0161\u010devica","raw_affiliation_strings":["Vidzeme University of Applied Sciences Department of Business and Economics, , Valmiera,","Department of Business and Economics, Vidzeme University of Applied Sciences, Valmiera, Latvia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Vidzeme University of Applied Sciences Department of Business and Economics, , Valmiera,","institution_ids":["https://openalex.org/I130767617"]},{"raw_affiliation_string":"Department of Business and Economics, Vidzeme University of Applied Sciences, Valmiera, Latvia","institution_ids":["https://openalex.org/I130767617"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I130767617"],"apc_list":null,"apc_paid":null,"fwci":1.654,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.86820417,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"31","issue":"5","first_page":"1492","last_page":"1512"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.6679999828338623,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.6679999828338623,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13716","display_name":"Communication Studies and Media","score":0.10080000013113022,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12815","display_name":"Management and Organizational Practices","score":0.07199999690055847,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/internal-communication-management","display_name":"internal communication management","score":0.984000027179718},{"id":"https://openalex.org/keywords/internal-communication","display_name":"internal communication","score":0.5450000166893005},{"id":"https://openalex.org/keywords/functional-responsibility","display_name":"functional responsibilities","score":0.6740000247955322},{"id":"https://openalex.org/keywords/organizational-communication","display_name":"organizational communication","score":0.47999998927116394},{"id":"https://openalex.org/keywords/strategy-implementation","display_name":"strategy implementation","score":0.5669999718666077},{"id":"https://openalex.org/keywords/business-strategy","display_name":"business strategy","score":0.5920000076293945},{"id":"https://openalex.org/keywords/public-relations","display_name":"public relations","score":0.578000009059906},{"id":"https://openalex.org/keywords/human-resources","display_name":"human resources","score":0.847000002861023},{"id":"https://openalex.org/keywords/latvian-companies","display_name":"Latvian companies","score":0.5899999737739563}],"concepts":[{"id":"https://openalex.org/C71156930","wikidata":"https://www.wikidata.org/wiki/Q792530","display_name":"Internal communications","level":2,"score":0.8175737857818604},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6143063306808472},{"id":"https://openalex.org/C74196892","wikidata":"https://www.wikidata.org/wiki/Q7781188","display_name":"Thematic analysis","level":3,"score":0.5409162640571594},{"id":"https://openalex.org/C14036430","wikidata":"https://www.wikidata.org/wiki/Q3736076","display_name":"Function (biology)","level":2,"score":0.5042034387588501},{"id":"https://openalex.org/C2778012447","wikidata":"https://www.wikidata.org/wiki/Q1034415","display_name":"Scope (computer science)","level":2,"score":0.46977943181991577},{"id":"https://openalex.org/C2780375031","wikidata":"https://www.wikidata.org/wiki/Q9078","display_name":"Latvian","level":2,"score":0.45837095379829407},{"id":"https://openalex.org/C2780876879","wikidata":"https://www.wikidata.org/wiki/Q3054749","display_name":"Meaning (existential)","level":2,"score":0.44538795948028564},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4026767611503601},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3958113491535187},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3556042015552521},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.32362139225006104},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.3165353536605835},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1307273805141449},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1208212673664093},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.10158607363700867},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.09824827313423157},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C542102704","wikidata":"https://www.wikidata.org/wiki/Q183257","display_name":"Psychotherapist","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/ijoa-06-2021-2822","doi":"https://doi.org/10.1108/ijoa-06-2021-2822","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ijoa-06-2021-2822","pdf_url":null,"source":{"id":"https://openalex.org/S4210206464","display_name":"International journal of organizational analysis","issn_l":"1758-8561","issn":["1758-8561","1934-8835"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Organizational Analysis","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W1572200541","https://openalex.org/W1972157560","https://openalex.org/W1977061263","https://openalex.org/W1979497579","https://openalex.org/W1983938526","https://openalex.org/W2006316919","https://openalex.org/W2007281861","https://openalex.org/W2010895228","https://openalex.org/W2015123936","https://openalex.org/W2029157017","https://openalex.org/W2043693871","https://openalex.org/W2060740787","https://openalex.org/W2066814525","https://openalex.org/W2126649129","https://openalex.org/W2475900500","https://openalex.org/W2735152420","https://openalex.org/W2790767858","https://openalex.org/W2902094369","https://openalex.org/W3089947221","https://openalex.org/W3125014154"],"related_works":["https://openalex.org/W4205793204","https://openalex.org/W2884814787","https://openalex.org/W2087369414","https://openalex.org/W2913082827","https://openalex.org/W2561126822","https://openalex.org/W2949839559","https://openalex.org/W3165163161","https://openalex.org/W2075880935","https://openalex.org/W598165701","https://openalex.org/W2029678327"],"abstract_inverted_index":{"Purpose":[0],"Despite":[1],"the":[2,22,41,76,80,97,102,107,111,117,142,146,165,170,193,221,249,280,285,302,326,339],"proven":[3],"link":[4],"between":[5],"internal":[6,31,44,62,98,166,179,198,204,246,267,315],"communication":[7,32,45,63,167,180,205,247,268,316],"and":[8,53,72,95,116,135,152,195,278,324,345],"more":[9],"effective":[10,203],"business":[11,70,88,349],"results,":[12],"only":[13],"a":[14,55,65,82,184,189,239,276,307],"few":[15,308],"attempts":[16],"have":[17,158,238,311],"been":[18,212],"made":[19],"to":[20,39,68,140,220,265,275,297,328,348],"answer":[21],"essential":[23],"question":[24],"of":[25,43,79,110,192,197,202,224,242,252,291],"who":[26,59,162],"is":[27,217,269,338],"responsible":[28],"for":[29,215,244,300,314,331],"managing":[30,94,245],"in":[33,49,51,64,86,90,93,120,183,206,342],"an":[34,332],"organisation.":[35],"This":[36,318],"paper":[37],"aims":[38],"examine":[40],"presence":[42],"management":[46],"(ICM)":[47],"practices":[48,119],"companies":[50,151,234],"Latvia":[52,91],"launch":[54],"new":[56],"discussion":[57],"on":[58],"should":[60,163,262],"manage":[61,164],"modern":[66],"company":[67,260],"support":[69],"strategy":[71],"development.":[73],"Design/methodology/approach":[74],"In":[75,125],"first":[77],"phase":[78,109],"study,":[81],"survey":[83],"was":[84,138,176,181,188],"conducted":[85,131],"three":[87],"sectors":[89],"involved":[92],"implementing":[96],"communications":[99],"function.":[100,168,304],"Using":[101],"multiple":[103],"case":[104],"study":[105,112],"method,":[106],"second":[108],"examined":[113],"in-depth,":[114],"ICM":[115,216,303,334],"implementation":[118,344],"four":[121,173],"different":[122,156,250],"Latvian":[123],"companies.":[124],"total,":[126],"13":[127],"in-depth":[128],"interviews":[129],"were":[130],"within":[132],"4":[133],"companies,":[134,174],"thematic":[136],"analysis":[137],"used":[139,296],"analyse":[141],"material":[143],"gained":[144],"from":[145,155],"interviews.":[147],"Findings":[148],"The":[149,200,233,289],"target":[150],"relevant":[153],"professionals":[154],"fields":[157],"divergent":[159],"opinions":[160],"about":[161],"From":[169],"research":[171,293,309,319],"across":[172],"it":[175,337],"concluded":[177,258],"that":[178,259,283],"implemented":[182],"fragmented":[185],"manner.":[186],"There":[187],"weak":[190],"understanding":[191],"meaning":[194],"goal":[196],"communication.":[199],"potential":[201],"reaching":[207],"strategic":[208,287,343],"goals":[209],"has":[210],"not":[211,237],"realised.":[213],"Responsibility":[214],"often":[218],"limited":[219],"reactive":[222],"performance":[223],"public":[225],"relations":[226],"departments,":[227],"human":[228],"resources":[229],"or":[230],"marketing":[231],"specialists.":[232],"clearly":[235,271],"did":[236],"defined":[240],"scope":[241],"responsibilities":[243],"amongst":[248],"parts":[251],"their":[253],"organisations.":[254],"It":[255],"can":[256,294],"be":[257,295],"managers":[261],"pay":[263],"attention":[264],"how":[266],"conducted,":[270],"delegate":[272],"this":[273,292,322],"function":[274,335],"manager":[277],"define":[279],"expected":[281],"results":[282,290],"meet":[284],"company\u2019s":[286],"goals.":[288,350],"inform":[298],"recommendations":[299],"integrating":[301],"Originality/value":[305],"Only":[306],"papers":[310],"discussed":[312],"responsibility":[313,330],"functions.":[317],"particularly":[320],"fills":[321],"gap":[323],"emphasises":[325],"need":[327],"assign":[329],"organisation\u2019s":[333],"as":[336],"core":[340],"factor":[341],"input":[346],"related":[347]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1}],"updated_date":"2026-10-01T08:54:57.152042","created_date":"2021-12-06T00:00:00"}
