{"id":"https://openalex.org/W3209997261","doi":"https://doi.org/10.1007/978-3-030-89912-7_51","title":"Determinants of Students\u2019 Satisfaction with Higher Education Institutions in Face-to-Face and Online Learning Environments","display_name":"Determinants of Students\u2019 Satisfaction with Higher Education Institutions in Face-to-Face and Online Learning Environments","publication_year":2021,"publication_date":"2021-10-24","ids":{"openalex":"https://openalex.org/W3209997261","doi":"https://doi.org/10.1007/978-3-030-89912-7_51","mag":"3209997261"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-89912-7_51","doi":"https://doi.org/10.1007/978-3-030-89912-7_51","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-89912-7_51","pdf_url":null,"source":{"id":"https://openalex.org/S4210169156","display_name":"Lecture notes in networks and systems","issn_l":"2367-3370","issn":["2367-3370","2367-3389"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310319972","host_organization_name":"Springer International Publishing","host_organization_lineage":["https://openalex.org/P4310319972","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer International Publishing","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Networks and Systems","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4200627867","display_name":"Proceedings of the Future Technologies Conference (FTC) 2021, Volume 3"},"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048703648","display_name":"Ons Al-Shamaileh","orcid":"https://orcid.org/0000-0001-7343-1715","observed_orcids":["https://orcid.org/0000-0001-7343-1715"]},"institutions":[{"id":"https://openalex.org/I91044093","display_name":"Zayed University","ror":"https://ror.org/03snqfa66","country_code":"AE","type":"education","lineage":["https://openalex.org/I91044093"]}],"countries":["AE"],"is_corresponding":true,"raw_author_name":"Ons Al-Shamaileh","raw_affiliation_strings":["College of Technological Innovation, Zayed University, Dubai, UAE"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Technological Innovation, Zayed University, Dubai, UAE","institution_ids":["https://openalex.org/I91044093"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080284212","display_name":"Nishara Nizamuddin","orcid":"https://orcid.org/0000-0002-8346-7161","observed_orcids":["https://orcid.org/0000-0002-8346-7161"]},"institutions":[{"id":"https://openalex.org/I91044093","display_name":"Zayed University","ror":"https://ror.org/03snqfa66","country_code":"AE","type":"education","lineage":["https://openalex.org/I91044093"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Nishara Nizamuddin","raw_affiliation_strings":["College of Technological Innovation, Zayed University, Dubai, UAE"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Technological Innovation, Zayed University, Dubai, UAE","institution_ids":["https://openalex.org/I91044093"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5036496202","display_name":"Reem Atassi","orcid":"https://orcid.org/0000-0001-5796-1740","observed_orcids":["https://orcid.org/0000-0001-5796-1740"]},"institutions":[{"id":"https://openalex.org/I91600406","display_name":"American University in the Emirates","ror":"https://ror.org/056c6h780","country_code":"AE","type":"education","lineage":["https://openalex.org/I91600406"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Reem Atassi","raw_affiliation_strings":["College of Computer Information Technology, American University in the Emirates, Dubai, UAE"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Computer Information Technology, American University in the Emirates, Dubai, UAE","institution_ids":["https://openalex.org/I91600406"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5048703648"],"corresponding_institution_ids":["https://openalex.org/I91044093"],"apc_list":null,"apc_paid":null,"fwci":1.4443,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.83184799,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"661","last_page":"673"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":0.7914999723434448,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":0.7914999723434448,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13929","display_name":"Educational Outcomes and Influences","score":0.1754000037908554,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10267","display_name":"Higher Education Research Studies","score":0.005200000014156103,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/student-satisfaction","display_name":"student satisfaction","score":1.0},{"id":"https://openalex.org/keywords/higher-education-institutions","display_name":"higher education institutions","score":0.9539999961853027},{"id":"https://openalex.org/keywords/face-to-face-learning","display_name":"face-to-face learning","score":0.8790000081062317},{"id":"https://openalex.org/keywords/e-learning","display_name":"online learning","score":0.9919999837875366},{"id":"https://openalex.org/keywords/determinants-of-satisfaction","display_name":"determinants of satisfaction","score":0.9639999866485596},{"id":"https://openalex.org/keywords/student-challenges","display_name":"student challenges","score":0.9319999814033508},{"id":"https://openalex.org/keywords/blended-learning","display_name":"blended learning","score":0.4970000088214874}],"concepts":[{"id":"https://openalex.org/C120912362","wikidata":"https://www.wikidata.org/wiki/Q136822","display_name":"Higher education","level":2,"score":0.6953188180923462},{"id":"https://openalex.org/C2777359053","wikidata":"https://www.wikidata.org/wiki/Q2463823","display_name":"Face-to-face","level":2,"score":0.686194896697998},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5772014260292053},{"id":"https://openalex.org/C2779304628","wikidata":"https://www.wikidata.org/wiki/Q3503480","display_name":"Face (sociological concept)","level":2,"score":0.5582202076911926},{"id":"https://openalex.org/C2986087404","wikidata":"https://www.wikidata.org/wiki/Q15946010","display_name":"Online learning","level":2,"score":0.5240459442138672},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.5024793148040771},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.42741212248802185},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.42018038034439087},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.4071213901042938},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.24877560138702393},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.23389941453933716},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.20692816376686096},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.139497309923172},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.11458516120910645},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.08484795689582825},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-030-89912-7_51","doi":"https://doi.org/10.1007/978-3-030-89912-7_51","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-89912-7_51","pdf_url":null,"source":{"id":"https://openalex.org/S4210169156","display_name":"Lecture notes in networks and systems","issn_l":"2367-3370","issn":["2367-3370","2367-3389"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310319972","host_organization_name":"Springer International Publishing","host_organization_lineage":["https://openalex.org/P4310319972","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer International Publishing","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Networks and Systems","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.9901999831199646,"display_name":"Quality education","id":"https://metadata.un.org/sdg/4"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":48,"referenced_works":["https://openalex.org/W64960074","https://openalex.org/W78643800","https://openalex.org/W140493874","https://openalex.org/W562527238","https://openalex.org/W1500495409","https://openalex.org/W1509560243","https://openalex.org/W1518870949","https://openalex.org/W1588629993","https://openalex.org/W1626531080","https://openalex.org/W1782806433","https://openalex.org/W1979115155","https://openalex.org/W1982569306","https://openalex.org/W1984243459","https://openalex.org/W1985899035","https://openalex.org/W2010037797","https://openalex.org/W2024437088","https://openalex.org/W2026809193","https://openalex.org/W2036796144","https://openalex.org/W2042186425","https://openalex.org/W2049486676","https://openalex.org/W2050681421","https://openalex.org/W2051162681","https://openalex.org/W2060409662","https://openalex.org/W2065663749","https://openalex.org/W2070293754","https://openalex.org/W2070866011","https://openalex.org/W2088319339","https://openalex.org/W2090403156","https://openalex.org/W2092492530","https://openalex.org/W2094013842","https://openalex.org/W2094956222","https://openalex.org/W2115781635","https://openalex.org/W2126092778","https://openalex.org/W2126546743","https://openalex.org/W2127441158","https://openalex.org/W2128719009","https://openalex.org/W2129136111","https://openalex.org/W2136260021","https://openalex.org/W2142801253","https://openalex.org/W2171226963","https://openalex.org/W2344763662","https://openalex.org/W2547053011","https://openalex.org/W2784846085","https://openalex.org/W2790909253","https://openalex.org/W2979167311","https://openalex.org/W2998501202","https://openalex.org/W3021868368","https://openalex.org/W4210989164"],"related_works":["https://openalex.org/W623522978","https://openalex.org/W3194295460","https://openalex.org/W4412369923","https://openalex.org/W1952715449","https://openalex.org/W2751160443","https://openalex.org/W1978580024","https://openalex.org/W4281252224","https://openalex.org/W4391136472","https://openalex.org/W7099273172","https://openalex.org/W4294167689"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2021-11-08T00:00:00"}