{"id":"https://openalex.org/W3208722922","doi":"https://doi.org/10.1108/bij-02-2021-0075","title":"Quality intervention, supplier performance and buyer\u2013supplier relationships: evidence from the garment industry","display_name":"Quality intervention, supplier performance and buyer\u2013supplier relationships: evidence from the garment industry","publication_year":2021,"publication_date":"2021-10-28","ids":{"openalex":"https://openalex.org/W3208722922","doi":"https://doi.org/10.1108/bij-02-2021-0075","mag":"3208722922"},"language":"en","primary_location":{"id":"doi:10.1108/bij-02-2021-0075","doi":"https://doi.org/10.1108/bij-02-2021-0075","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bij-02-2021-0075","pdf_url":null,"source":{"id":"https://openalex.org/S20489460","display_name":"Benchmarking An International Journal","issn_l":"1463-5771","issn":["1463-5771","1758-4094"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Benchmarking: An International Journal","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://portal.findresearcher.sdu.dk/da/publications/2aeb4845-4a7d-4e18-8571-bef7ed5cf30a","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5059184377","display_name":"Imranul Hoque","orcid":"https://orcid.org/0000-0002-8606-6582","observed_orcids":["https://orcid.org/0000-0002-8606-6582"]},"institutions":[{"id":"https://openalex.org/I4210125938","display_name":"Jagannath University","ror":"https://ror.org/02c4z7527","country_code":"BD","type":"education","lineage":["https://openalex.org/I4210125938"]}],"countries":["BD"],"is_corresponding":false,"raw_author_name":"Imranul Hoque","raw_affiliation_strings":["Department of Marketing, Jagannath University, Dhaka, Bangladesh"],"raw_orcid":"https://orcid.org/0000-0002-8606-6582","affiliations":[{"raw_affiliation_string":"Department of Marketing, Jagannath University, Dhaka, Bangladesh","institution_ids":["https://openalex.org/I4210125938"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5042951528","display_name":"Malek Miguel Maalouf","orcid":"https://orcid.org/0000-0001-8787-8489","observed_orcids":["https://orcid.org/0000-0001-8787-8489"]},"institutions":[{"id":"https://openalex.org/I177969490","display_name":"University of Southern Denmark","ror":"https://ror.org/03yrrjy16","country_code":"DK","type":"education","lineage":["https://openalex.org/I177969490"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Miguel Malek Maalouf","raw_affiliation_strings":["Department of Technology and Innovation, University of Southern Denmark, S\u00f8nderborg, Denmark"],"raw_orcid":"https://orcid.org/0000-0001-8787-8489","affiliations":[{"raw_affiliation_string":"Department of Technology and Innovation, University of Southern Denmark, S\u00f8nderborg, Denmark","institution_ids":["https://openalex.org/I177969490"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.7178,"has_fulltext":true,"cited_by_count":18,"citation_normalized_percentile":{"value":0.90715168,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":"29","issue":"8","first_page":"2337","last_page":"2358"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9907000064849854,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9907000064849854,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12490","display_name":"Software Engineering and Design Patterns","score":0.0034000000450760126,"subfield":{"id":"https://openalex.org/subfields/3303","display_name":"Development"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.0024999999441206455,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/supplier-performance","display_name":"supplier performance","score":0.703000009059906},{"id":"https://openalex.org/keywords/buyer-supplier-relationships","display_name":"buyer-supplier relationships","score":0.9860000014305115},{"id":"https://openalex.org/keywords/garment-industry","display_name":"apparel industry","score":0.9039999842643738},{"id":"https://openalex.org/keywords/product-quality","display_name":"product quality","score":0.8659999966621399},{"id":"https://openalex.org/keywords/quality-defects","display_name":"quality defects","score":0.9399999976158142},{"id":"https://openalex.org/keywords/quality-control","display_name":"quality control","score":0.824999988079071},{"id":"https://openalex.org/keywords/buyer-power","display_name":"buyer power","score":0.4959999918937683},{"id":"https://openalex.org/keywords/bangladesh-garment-factories","display_name":"Bangladesh garment factories","score":0.6890000104904175}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7797263860702515},{"id":"https://openalex.org/C104861157","wikidata":"https://www.wikidata.org/wiki/Q1357275","display_name":"Supplier relationship management","level":4,"score":0.7610915899276733},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.6180713176727295},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.5248793959617615},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.473140150308609},{"id":"https://openalex.org/C2778897053","wikidata":"https://www.wikidata.org/wiki/Q125783","display_name":"Supplier evaluation","level":4,"score":0.47033578157424927},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.468254417181015},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.44000792503356934},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.4273946285247803},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4272938072681427},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.39299410581588745},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.1151207983493805},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/bij-02-2021-0075","doi":"https://doi.org/10.1108/bij-02-2021-0075","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bij-02-2021-0075","pdf_url":null,"source":{"id":"https://openalex.org/S20489460","display_name":"Benchmarking An International Journal","issn_l":"1463-5771","issn":["1463-5771","1758-4094"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Benchmarking: An International Journal","raw_type":"journal-article"},{"id":"pmh:oai:sdu.dk:openaire/2aeb4845-4a7d-4e18-8571-bef7ed5cf30a","doi":null,"is_oa":true,"landing_page_url":"https://portal.findresearcher.sdu.dk/da/publications/2aeb4845-4a7d-4e18-8571-bef7ed5cf30a","pdf_url":null,"source":{"id":"https://openalex.org/S4306400423","display_name":"University of Southern Denmark Research Portal (University of Southern Denmark)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I177969490","host_organization_name":"University of Southern Denmark","host_organization_lineage":["https://openalex.org/I177969490"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Hoque, I & Maalouf, M M 2022, 'Quality intervention, supplier performance and buyer\u2013supplier relationships : evidence from the garment industry', Benchmarking, vol. 29, no. 8, pp. 2337-2358. https://doi.org/10.1108/BIJ-02-2021-0075","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:sdu.dk:openaire/2aeb4845-4a7d-4e18-8571-bef7ed5cf30a","doi":null,"is_oa":true,"landing_page_url":"https://portal.findresearcher.sdu.dk/da/publications/2aeb4845-4a7d-4e18-8571-bef7ed5cf30a","pdf_url":null,"source":{"id":"https://openalex.org/S4306400423","display_name":"University of Southern Denmark Research Portal (University of Southern Denmark)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I177969490","host_organization_name":"University of Southern Denmark","host_organization_lineage":["https://openalex.org/I177969490"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Hoque, I & Maalouf, M M 2022, 'Quality intervention, supplier performance and buyer\u2013supplier relationships : evidence from the garment industry', Benchmarking, vol. 29, no. 8, pp. 2337-2358. https://doi.org/10.1108/BIJ-02-2021-0075","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":66,"referenced_works":["https://openalex.org/W1529233078","https://openalex.org/W1540617449","https://openalex.org/W1542736925","https://openalex.org/W1557836611","https://openalex.org/W1930074288","https://openalex.org/W1980314902","https://openalex.org/W1982037587","https://openalex.org/W1988600614","https://openalex.org/W1996458255","https://openalex.org/W1996897348","https://openalex.org/W2013776309","https://openalex.org/W2013936080","https://openalex.org/W2017980204","https://openalex.org/W2019906911","https://openalex.org/W2027893534","https://openalex.org/W2030464438","https://openalex.org/W2040975089","https://openalex.org/W2045890580","https://openalex.org/W2070407351","https://openalex.org/W2072503156","https://openalex.org/W2073869964","https://openalex.org/W2082887925","https://openalex.org/W2094483473","https://openalex.org/W2109692010","https://openalex.org/W2141951329","https://openalex.org/W2144612602","https://openalex.org/W2158955340","https://openalex.org/W2161387889","https://openalex.org/W2165672996","https://openalex.org/W2205369985","https://openalex.org/W2523784388","https://openalex.org/W2528999066","https://openalex.org/W2553724834","https://openalex.org/W2569224787","https://openalex.org/W2573959285","https://openalex.org/W2783779240","https://openalex.org/W2808017055","https://openalex.org/W2883271340","https://openalex.org/W2899270663","https://openalex.org/W2942685721","https://openalex.org/W2952803522","https://openalex.org/W2954386806","https://openalex.org/W2963417264","https://openalex.org/W2969287025","https://openalex.org/W2972780268","https://openalex.org/W2973537100","https://openalex.org/W2982666890","https://openalex.org/W2983852682","https://openalex.org/W2986783499","https://openalex.org/W2991350765","https://openalex.org/W3010574382","https://openalex.org/W3089097904","https://openalex.org/W3121846840","https://openalex.org/W3123397884","https://openalex.org/W3128368168","https://openalex.org/W3138503835","https://openalex.org/W3159782442","https://openalex.org/W3163179443","https://openalex.org/W3165277103","https://openalex.org/W3167320642","https://openalex.org/W3169323634","https://openalex.org/W3193568563","https://openalex.org/W3197583842","https://openalex.org/W3211855859","https://openalex.org/W4207082428","https://openalex.org/W7005522940"],"related_works":["https://openalex.org/W4200140657","https://openalex.org/W3138503835","https://openalex.org/W7124699961","https://openalex.org/W7098256275","https://openalex.org/W7112917449","https://openalex.org/W2094483473","https://openalex.org/W4206566813","https://openalex.org/W2618610028","https://openalex.org/W2009710418","https://openalex.org/W4408857967"],"abstract_inverted_index":{"Purpose":[0],"This":[1,24,104,201],"study":[2,25,30,37,105,131,153,177,237],"investigates":[3],"the":[4,20,92,133,157,171,196,205,215,242],"impact":[5],"of":[6,47,59,135,217],"a":[7,27,32,108,136,143,184],"buyer-assisted":[8,41,109,167,245],"quality":[9,13,42,82,86,110,114,118,140,160,168,188,194,206,218,222,228,246,249,253],"intervention":[10,111],"on":[11,91,159,241],"suppliers'":[12],"performance":[14,115],"and":[15,65,71,89,162,182,211,220,230,251],"buyer\u2013supplier":[16,127,163,233],"relational":[17],"dynamics":[18],"in":[19,44,73,120,125,139,170,174,187,195,209,254,257],"garment":[21,49,122,172,197],"industry.":[22,198],"Design/methodology/approach":[23],"employed":[26],"multiple-embedded":[28],"case":[29],"following":[31],"qualitative":[33,99],"research":[34,202],"approach.":[35],"The":[36,152,176,236],"used":[38],"data":[39,53,78,100],"from":[40,85],"interventions":[43,169,219],"sewing":[45],"lines":[46],"four":[48],"supplier":[50,74,212],"factories.":[51,75],"Qualitative":[52],"were":[54,96],"collected":[55],"through":[56],"semi-structured":[57],"interviews":[58],"buyer's":[60,180],"representatives":[61],"at":[62],"their":[63],"office":[64],"senior":[66],"managers,":[67],"line":[68],"inspectors,":[69],"supervisors":[70],"workers":[72],"In":[76],"addition,":[77],"related":[79],"to":[80,156,225],"product":[81,113,148,193,227,252],"was":[83],"obtained":[84],"check":[87],"sheets":[88],"observations":[90],"shop":[93],"floor.":[94],"Data":[95],"analysed":[97],"using":[98],"analysis":[101],"techniques.":[102],"Findings":[103],"demonstrates":[106,178],"that":[107,179],"improves":[112],"by":[116,165],"reducing":[117],"defects":[119,229],"targeted":[121],"products":[123],"resulting":[124],"improved":[126],"relationships.":[128,234],"Moreover,":[129],"this":[130],"identifies":[132],"lack":[134],"systematic":[137,185,221,248],"approach":[138,186,224],"control":[141,189,223,250],"as":[142],"key":[144],"reason":[145],"for":[146],"poor":[147],"quality.":[149],"Research":[150],"limitations/implications":[151],"adds":[154,238],"knowledge":[155,240],"literature":[158],"improvement":[161],"relationships":[164],"analysing":[166],"industry":[173],"Bangladesh.":[175,258],"assistance":[181],"adopting":[183],"can":[190,203],"significantly":[191],"improve":[192],"Practical":[199],"implications":[200],"help":[204],"assurance":[207],"managers":[208],"buyer":[210],"firms":[213],"understand":[214],"significance":[216],"decrease":[226],"ensure":[231],"smooth":[232],"Originality/value":[235],"new":[239],"link":[243],"between":[244],"interventions,":[247],"garments":[255],"factories":[256]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1}],"updated_date":"2026-10-20T09:52:01.089006","created_date":"2021-11-08T00:00:00"}