{"id":"https://openalex.org/W3202337845","doi":"https://doi.org/10.3390/su131910984","title":"The Mediating Role of Resistance to Innovative Technology between the Characteristics of Innovative Technology and Sustainable Use of Innovative Payment Service","display_name":"The Mediating Role of Resistance to Innovative Technology between the Characteristics of Innovative Technology and Sustainable Use of Innovative Payment Service","publication_year":2021,"publication_date":"2021-10-03","ids":{"openalex":"https://openalex.org/W3202337845","doi":"https://doi.org/10.3390/su131910984","mag":"3202337845"},"language":"en","primary_location":{"id":"doi:10.3390/su131910984","doi":"https://doi.org/10.3390/su131910984","is_oa":true,"landing_page_url":"https://doi.org/10.3390/su131910984","pdf_url":"https://www.mdpi.com/2071-1050/13/19/10984/pdf?version=1633252820","source":{"id":"https://openalex.org/S10134376","display_name":"Sustainability","issn_l":"2071-1050","issn":["2071-1050"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Sustainability","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.mdpi.com/2071-1050/13/19/10984/pdf?version=1633252820","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5071046723","display_name":"Jaepil Yoo","orcid":"https://orcid.org/0000-0001-6075-6713","observed_orcids":["https://orcid.org/0000-0001-6075-6713"]},"institutions":[{"id":"https://openalex.org/I157264075","display_name":"Sangmyung University","ror":"https://ror.org/01x4whx42","country_code":"KR","type":"education","lineage":["https://openalex.org/I157264075"]}],"countries":["KR"],"is_corresponding":true,"raw_author_name":"Jaepil Yoo","raw_affiliation_strings":["Department of Management Engineering, Sangmyung University, Seoul 03016, Korea"],"raw_orcid":"https://orcid.org/0000-0001-6075-6713","affiliations":[{"raw_affiliation_string":"Department of Management Engineering, Sangmyung University, Seoul 03016, Korea","institution_ids":["https://openalex.org/I157264075"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5071046723"],"corresponding_institution_ids":["https://openalex.org/I157264075"],"apc_list":{"value":1900,"currency":"CHF","value_usd":2052},"apc_paid":{"value":1900,"currency":"CHF","value_usd":2052},"fwci":0.8539,"has_fulltext":true,"cited_by_count":9,"citation_normalized_percentile":{"value":0.81473569,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"13","issue":"19","first_page":"10984","last_page":"10984"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14416","display_name":"Health, Technology, Consumer Behavior","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perceived-usefulness","display_name":"perceived usefulness","score":0.7229999899864197},{"id":"https://openalex.org/keywords/perceived-ease-of-use","display_name":"perceived ease of use","score":1.0},{"id":"https://openalex.org/keywords/risk-perception","display_name":"risk perception","score":0.9980000257492065},{"id":"https://openalex.org/keywords/acceptance-intention","display_name":"acceptance intention","score":0.8519999980926514},{"id":"https://openalex.org/keywords/technology-acceptance","display_name":"technology acceptance","score":0.6050000190734863},{"id":"https://openalex.org/keywords/mediating-effect","display_name":"mediating effect","score":0.8709999918937683}],"concepts":[{"id":"https://openalex.org/C145097563","wikidata":"https://www.wikidata.org/wiki/Q1148747","display_name":"Payment","level":2,"score":0.786389172077179},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.6888900399208069},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.6867249011993408},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6638798713684082},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.6355626583099365},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5420949459075928},{"id":"https://openalex.org/C57473165","wikidata":"https://www.wikidata.org/wiki/Q7315604","display_name":"Resistance (ecology)","level":2,"score":0.5019173622131348},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4963148236274719},{"id":"https://openalex.org/C163355716","wikidata":"https://www.wikidata.org/wiki/Q2154783","display_name":"Risk perception","level":3,"score":0.41401544213294983},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.15768885612487793},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.15017259120941162},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0795854926109314},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.3390/su131910984","doi":"https://doi.org/10.3390/su131910984","is_oa":true,"landing_page_url":"https://doi.org/10.3390/su131910984","pdf_url":"https://www.mdpi.com/2071-1050/13/19/10984/pdf?version=1633252820","source":{"id":"https://openalex.org/S10134376","display_name":"Sustainability","issn_l":"2071-1050","issn":["2071-1050"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Sustainability","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:gam:jsusta:v:13:y:2021:i:19:p:10984-:d:649400","doi":null,"is_oa":false,"landing_page_url":"https://www.mdpi.com/2071-1050/13/19/10984/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:doaj.org/article:98ab96f8a3dc4761b9fe9e18f5c1ce22","doi":null,"is_oa":false,"landing_page_url":"https://doaj.org/article/98ab96f8a3dc4761b9fe9e18f5c1ce22","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Sustainability, Vol 13, Iss 10984, p 10984 (2021)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.3390/su131910984","doi":"https://doi.org/10.3390/su131910984","is_oa":true,"landing_page_url":"https://doi.org/10.3390/su131910984","pdf_url":"https://www.mdpi.com/2071-1050/13/19/10984/pdf?version=1633252820","source":{"id":"https://openalex.org/S10134376","display_name":"Sustainability","issn_l":"2071-1050","issn":["2071-1050"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Sustainability","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.8970999717712402}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3202337845.pdf","grobid_xml":"https://content.openalex.org/works/W3202337845.grobid-xml"},"referenced_works_count":25,"referenced_works":["https://openalex.org/W1480194269","https://openalex.org/W1708393801","https://openalex.org/W1791587663","https://openalex.org/W1980569376","https://openalex.org/W1997859890","https://openalex.org/W2022166711","https://openalex.org/W2063430848","https://openalex.org/W2075647120","https://openalex.org/W2158214661","https://openalex.org/W2168569455","https://openalex.org/W2187365825","https://openalex.org/W2333589549","https://openalex.org/W2416497918","https://openalex.org/W2604651281","https://openalex.org/W2788306686","https://openalex.org/W2792802033","https://openalex.org/W2890057382","https://openalex.org/W2898136000","https://openalex.org/W2945828394","https://openalex.org/W2973972770","https://openalex.org/W3084050205","https://openalex.org/W3128343981","https://openalex.org/W3155775408","https://openalex.org/W3183048525","https://openalex.org/W3196357248"],"related_works":["https://openalex.org/W4383911572","https://openalex.org/W2938514528","https://openalex.org/W2159403931","https://openalex.org/W2810084216","https://openalex.org/W2773375050","https://openalex.org/W4307982900","https://openalex.org/W4283385174","https://openalex.org/W2547086602","https://openalex.org/W1923324775","https://openalex.org/W6988337951"],"abstract_inverted_index":{"The":[0],"purpose":[1],"of":[2,18,48,69,72,88,90,119,147,149,152,163,180,187,191,202,205,218,220,225],"this":[3],"study":[4],"is":[5],"to":[6,23,36,79,98,111,121,124,134,193],"verify":[7],"the":[8,57,67,82,117,145,160,177,188,197,200,211],"structural":[9],"relationship":[10,198],"between":[11,199],"innovative":[12,24,70,80,99,112,122,150,194,203],"technology":[13,123,151,195,204],"characteristics":[14,71,148,201],"(recognized":[15],"usefulness,":[16,222],"ease":[17,87,179,224],"use,":[19,226],"perceived":[20,83,86,102,161,178,183,221,223,228],"risk),":[21],"resistance":[22,78,97,110,120,133,192],"technologies":[25],"and":[26,56,85,101,182,210,227],"acceptance":[27,130,141,158,174,212],"intentions":[28],"in":[29,54,196],"order":[30,33,50,74,92,126,136,154,165,207],"for":[31],"unmanned":[32,49,73,91,125,135,153,164,206],"payment":[34,51,75,93,127,137,155,166,208],"services":[35,52,76,94,128,138,156,167,209],"become":[37],"a":[38,105,170],"sustainable":[39],"industry.":[40],"A":[41],"survey":[42],"was":[43],"conducted":[44],"on":[45,77,109,129,157,173],"experienced":[46],"users":[47],"residing":[53],"Seoul,":[55],"main":[58],"analysis":[59],"results":[60],"are":[61],"as":[62],"follows:":[63],"first,":[64],"after":[65,115],"verifying":[66,116,144],"effect":[68,108,118,146,172,190],"technology,":[81,100],"usefulness":[84,162],"use":[89,181],"negatively":[95,139],"affect":[96],"risk":[103],"has":[104],"significant":[106,215],"positive":[107,171],"technology.":[113],"Second,":[114],"intention,":[131,159,175],"consumers\u2019":[132],"affects":[140],"intention.":[142],"Third,":[143],"directly":[168],"had":[169],"but":[176],"risk.":[184,229],"Fourth,":[185],"verification":[186],"mediating":[189,216],"intention":[213],"proved":[214],"effects":[217],"all":[219]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":3},{"year":2022,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2021-10-11T00:00:00"}