{"id":"https://openalex.org/W3194771314","doi":"https://doi.org/10.1080/10580530.2021.1938300","title":"Critical Success Factors of Business-managed IT: It Takes Two to Tango","display_name":"Critical Success Factors of Business-managed IT: It Takes Two to Tango","publication_year":2021,"publication_date":"2021-07-05","ids":{"openalex":"https://openalex.org/W3194771314","doi":"https://doi.org/10.1080/10580530.2021.1938300","mag":"3194771314"},"language":"en","primary_location":{"id":"doi:10.1080/10580530.2021.1938300","doi":"https://doi.org/10.1080/10580530.2021.1938300","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10580530.2021.1938300","pdf_url":null,"source":{"id":"https://openalex.org/S124504522","display_name":"Information Systems Management","issn_l":"1058-0530","issn":["1058-0530","1934-8703"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-scientific","cwts-core","dongbi-c","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5036717923","display_name":"Stefan Klotz","orcid":"https://orcid.org/0000-0001-7343-2865","observed_orcids":["https://orcid.org/0000-0001-7343-2865"]},"institutions":[{"id":"https://openalex.org/I78650965","display_name":"Technische Universit\u00e4t Dresden","ror":"https://ror.org/042aqky30","country_code":"DE","type":"education","lineage":["https://openalex.org/I78650965"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Stefan Klotz","raw_affiliation_strings":["Chair of Business Informatics, esp. Information Systems in Trade and Industry, TU Dresden, Dresden, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Chair of Business Informatics, esp. Information Systems in Trade and Industry, TU Dresden, Dresden, Germany","institution_ids":["https://openalex.org/I78650965"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5003495409","display_name":"Markus K. Westner","orcid":"https://orcid.org/0000-0002-6623-880X","observed_orcids":["https://orcid.org/0000-0002-6623-880X"]},"institutions":[{"id":"https://openalex.org/I120163777","display_name":"OTH Regensburg","ror":"https://ror.org/04b9vrm74","country_code":"DE","type":"education","lineage":["https://openalex.org/I120163777"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Markus Westner","raw_affiliation_strings":["Faculty of Computer Science and Mathematics, OTH Regensburg, Regensburg, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Computer Science and Mathematics, OTH Regensburg, Regensburg, Germany","institution_ids":["https://openalex.org/I120163777"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5020450595","display_name":"Susanne Strahringer","orcid":"https://orcid.org/0000-0002-9465-9679","observed_orcids":["https://orcid.org/0000-0002-9465-9679"]},"institutions":[{"id":"https://openalex.org/I78650965","display_name":"Technische Universit\u00e4t Dresden","ror":"https://ror.org/042aqky30","country_code":"DE","type":"education","lineage":["https://openalex.org/I78650965"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Susanne Strahringer","raw_affiliation_strings":["Chair of Business Informatics, esp. Information Systems in Trade and Industry, TU Dresden, Dresden, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Chair of Business Informatics, esp. Information Systems in Trade and Industry, TU Dresden, Dresden, Germany","institution_ids":["https://openalex.org/I78650965"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5036717923"],"corresponding_institution_ids":["https://openalex.org/I78650965"],"apc_list":null,"apc_paid":null,"fwci":2.7178,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.90555273,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"39","issue":"3","first_page":"220","last_page":"240"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9692000150680542,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9692000150680542,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.02879999950528145,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13034","display_name":"Information Systems Education and Curriculum Development","score":0.0017000000225380063,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/critical-success-factors","display_name":"success factors","score":0.9750000238418579},{"id":"https://openalex.org/keywords/it-governance","display_name":"IT governance","score":0.9070000052452087},{"id":"https://openalex.org/keywords/business-it-relationship","display_name":"business-IT relationship","score":0.7049999833106995},{"id":"https://openalex.org/keywords/information-technology-strategy","display_name":"IT strategy","score":0.6710000038146973},{"id":"https://openalex.org/keywords/information-technology-management","display_name":"information technology management","score":0.6399999856948853},{"id":"https://openalex.org/keywords/shared-responsibility","display_name":"shared responsibility","score":0.45500001311302185},{"id":"https://openalex.org/keywords/it-organizations","display_name":"IT organizations","score":0.32499998807907104}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6829116344451904},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.49965929985046387},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.49832987785339355},{"id":"https://openalex.org/C18806943","wikidata":"https://www.wikidata.org/wiki/Q223210","display_name":"Critical success factor","level":2,"score":0.497236043214798},{"id":"https://openalex.org/C199364280","wikidata":"https://www.wikidata.org/wiki/Q5001929","display_name":"Business relationship management","level":4,"score":0.4949883818626404},{"id":"https://openalex.org/C87931564","wikidata":"https://www.wikidata.org/wiki/Q1752211","display_name":"Strategic business unit","level":2,"score":0.4527164399623871},{"id":"https://openalex.org/C189076506","wikidata":"https://www.wikidata.org/wiki/Q1518232","display_name":"Business analysis","level":3,"score":0.44484856724739075},{"id":"https://openalex.org/C34630208","wikidata":"https://www.wikidata.org/wiki/Q7016388","display_name":"New business development","level":3,"score":0.44275227189064026},{"id":"https://openalex.org/C57252376","wikidata":"https://www.wikidata.org/wiki/Q1896170","display_name":"Business case","level":2,"score":0.43268996477127075},{"id":"https://openalex.org/C148220186","wikidata":"https://www.wikidata.org/wiki/Q7111912","display_name":"Outcome (game theory)","level":2,"score":0.4254443645477295},{"id":"https://openalex.org/C65257409","wikidata":"https://www.wikidata.org/wiki/Q734253","display_name":"Electronic business","level":3,"score":0.3457989990711212},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.29709142446517944},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.22944045066833496},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.14150139689445496},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.07579699158668518},{"id":"https://openalex.org/C144237770","wikidata":"https://www.wikidata.org/wiki/Q747534","display_name":"Mathematical economics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/10580530.2021.1938300","doi":"https://doi.org/10.1080/10580530.2021.1938300","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10580530.2021.1938300","pdf_url":null,"source":{"id":"https://openalex.org/S124504522","display_name":"Information Systems Management","issn_l":"1058-0530","issn":["1058-0530","1934-8703"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-scientific","cwts-core","dongbi-c","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Systems Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":57,"referenced_works":["https://openalex.org/W113095850","https://openalex.org/W377384883","https://openalex.org/W758784160","https://openalex.org/W1493645886","https://openalex.org/W1615506555","https://openalex.org/W1633085561","https://openalex.org/W1967266655","https://openalex.org/W1968634175","https://openalex.org/W1974237043","https://openalex.org/W1982660431","https://openalex.org/W1996294649","https://openalex.org/W1998892357","https://openalex.org/W2001677911","https://openalex.org/W2005438560","https://openalex.org/W2017103945","https://openalex.org/W2017810645","https://openalex.org/W2021365718","https://openalex.org/W2031909074","https://openalex.org/W2041036503","https://openalex.org/W2047499705","https://openalex.org/W2061626118","https://openalex.org/W2066921599","https://openalex.org/W2068274447","https://openalex.org/W2086673082","https://openalex.org/W2135492276","https://openalex.org/W2167928095","https://openalex.org/W2171043518","https://openalex.org/W2186301631","https://openalex.org/W2396237614","https://openalex.org/W2436292419","https://openalex.org/W2513123833","https://openalex.org/W2519294332","https://openalex.org/W2519664459","https://openalex.org/W2546579087","https://openalex.org/W2548831916","https://openalex.org/W2550340879","https://openalex.org/W2567289819","https://openalex.org/W2569912075","https://openalex.org/W2616630680","https://openalex.org/W2742897094","https://openalex.org/W2749561448","https://openalex.org/W2788994183","https://openalex.org/W2790212925","https://openalex.org/W2883465753","https://openalex.org/W2886944135","https://openalex.org/W2925515791","https://openalex.org/W2934469703","https://openalex.org/W2967206142","https://openalex.org/W2969967823","https://openalex.org/W2978143577","https://openalex.org/W3033977885","https://openalex.org/W3043055247","https://openalex.org/W3151149643","https://openalex.org/W4233451661","https://openalex.org/W4253204255","https://openalex.org/W4297081765","https://openalex.org/W4401395309"],"related_works":["https://openalex.org/W3046339021","https://openalex.org/W4235089345","https://openalex.org/W2098823438","https://openalex.org/W2978143577","https://openalex.org/W1607759021","https://openalex.org/W3043055247","https://openalex.org/W2036912108","https://openalex.org/W2612419687","https://openalex.org/W147465146","https://openalex.org/W2104631798"],"abstract_inverted_index":{"This":[0],"paper":[1],"identifies":[2],"critical":[3,17],"success":[4,18],"factors":[5,19],"of":[6,16],"Business-managed":[7,25,30,37,49,72],"IT":[8,27,31,34,38,63],"based":[9],"on":[10],"case":[11],"study":[12],"results.":[13],"Four":[14],"groups":[15],"emerge:":[20],"(1)":[21],"general":[22],"approach":[23],"to":[24],"IT/Business-managed":[26],"strategy,":[28],"(2)":[29],"project":[32,39],"prerequisites/Business-managed":[33],"team,":[35],"(3)":[36],"execution":[40],"and":[41,43,61],"outcome,":[42],"(4)":[44],"information":[45],"technology":[46],"management":[47],"for":[48,71],"IT.":[50,73],"The":[51],"results":[52],"suggest":[53],"that":[54],"bilateral":[55],"responsibility":[56],"between":[57],"the":[58,62,66],"business":[59],"unit":[60],"organization":[64],"is":[65],"most":[67],"favorable":[68],"governance":[69],"option":[70]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":1}],"updated_date":"2026-09-22T06:50:58.402377","created_date":"2021-08-30T00:00:00"}
