{"id":"https://openalex.org/W3192167996","doi":"https://doi.org/10.13140/rg.2.2.20101.68323","title":"ANALISIS KUALITAS LAYANAN DAN PERSEPSI HARGA TERHADAP KEPUTUSAN PEMBELIAN JASA EKSPEDISI PT. KADIRI LOGISTIK CARGO","display_name":"ANALISIS KUALITAS LAYANAN DAN PERSEPSI HARGA TERHADAP KEPUTUSAN PEMBELIAN JASA EKSPEDISI PT. KADIRI LOGISTIK CARGO","publication_year":2021,"publication_date":"2021-01-01","ids":{"openalex":"https://openalex.org/W3192167996","doi":"https://doi.org/10.13140/rg.2.2.20101.68323","mag":"3192167996"},"language":"id","primary_location":{"id":"pmh:oai:ojs2.prosiding.senmabis.nusaputra.ac.id:article/31","doi":null,"is_oa":true,"landing_page_url":"https://prosiding.senmabis.nusaputra.ac.id/index.php/index/article/view/31","pdf_url":null,"source":{"id":"https://openalex.org/S7407067252","display_name":"Seminar Nasional Manajemen dan Bisnis","issn_l":"3047-2393","issn":["3047-2393"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404662173","host_organization_name":"Universitas Nusa Putra","host_organization_lineage":["https://openalex.org/P4404662173"],"host_organization_lineage_names":["Universitas Nusa Putra"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"3047-2393","raw_type":"info:eu-repo/semantics/article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["datacite"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://prosiding.senmabis.nusaputra.ac.id/index.php/index/article/view/31","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5023208627","display_name":"Mohammad Sofyan","orcid":"https://orcid.org/0000-0002-2216-9371","observed_orcids":["https://orcid.org/0000-0002-2216-9371"]},"institutions":[{"id":"https://openalex.org/I4405276069","display_name":"Institut Ilmu Sosial dan Manajemen STIAMI","ror":"https://ror.org/04sd0x306","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405276069"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Sofyan, Mohammad","raw_affiliation_strings":["Institut Ilmu Sosial dan Manajemen STIAMI"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institut Ilmu Sosial dan Manajemen STIAMI","institution_ids":["https://openalex.org/I4405276069"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5036009737","display_name":"Ahmad Junaidi","orcid":"https://orcid.org/0000-0002-5296-9521","observed_orcids":["https://orcid.org/0000-0002-5296-9521"]},"institutions":[{"id":"https://openalex.org/I4405276069","display_name":"Institut Ilmu Sosial dan Manajemen STIAMI","ror":"https://ror.org/04sd0x306","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405276069"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Junaidi, Ahmad","raw_affiliation_strings":["Institut Ilmu Sosial dan Manajemen STIAMI"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institut Ilmu Sosial dan Manajemen STIAMI","institution_ids":["https://openalex.org/I4405276069"]}]},{"author_position":"last","author":{"id":null,"display_name":"Rahmawati, Nur Fitri","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405276069","display_name":"Institut Ilmu Sosial dan Manajemen STIAMI","ror":"https://ror.org/04sd0x306","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405276069"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Rahmawati, Nur Fitri","raw_affiliation_strings":["Institut Ilmu Sosial dan Manajemen STIAMI"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institut Ilmu Sosial dan Manajemen STIAMI","institution_ids":["https://openalex.org/I4405276069"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4405276069"],"apc_list":null,"apc_paid":null,"fwci":0.9783,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.80948111,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":87,"max":97},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.9824000000953674,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.9824000000953674,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.016899999231100082,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14358","display_name":"Healthcare Quality and Satisfaction","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.9990000128746033},{"id":"https://openalex.org/keywords/price-perception","display_name":"price perception","score":0.9160000085830688},{"id":"https://openalex.org/keywords/purchase-decision","display_name":"purchase decision","score":0.9729999899864197},{"id":"https://openalex.org/keywords/logistics-services","display_name":"logistics services","score":0.5180000066757202},{"id":"https://openalex.org/keywords/consumer-behavior","display_name":"consumer behavior","score":0.5989999771118164}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.669130265712738},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6239858865737915},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.6091111898422241},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.5377528667449951},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.5326169729232788},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.44072216749191284},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3697183430194855},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:ojs2.prosiding.senmabis.nusaputra.ac.id:article/31","doi":null,"is_oa":true,"landing_page_url":"https://prosiding.senmabis.nusaputra.ac.id/index.php/index/article/view/31","pdf_url":null,"source":{"id":"https://openalex.org/S7407067252","display_name":"Seminar Nasional Manajemen dan Bisnis","issn_l":"3047-2393","issn":["3047-2393"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404662173","host_organization_name":"Universitas Nusa Putra","host_organization_lineage":["https://openalex.org/P4404662173"],"host_organization_lineage_names":["Universitas Nusa Putra"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"3047-2393","raw_type":"info:eu-repo/semantics/article"},{"id":"doi:10.13140/rg.2.2.20101.68323","doi":"https://doi.org/10.13140/rg.2.2.20101.68323","is_oa":false,"landing_page_url":"https://doi.org/10.13140/rg.2.2.20101.68323","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article-journal"}],"best_oa_location":{"id":"pmh:oai:ojs2.prosiding.senmabis.nusaputra.ac.id:article/31","doi":null,"is_oa":true,"landing_page_url":"https://prosiding.senmabis.nusaputra.ac.id/index.php/index/article/view/31","pdf_url":null,"source":{"id":"https://openalex.org/S7407067252","display_name":"Seminar Nasional Manajemen dan Bisnis","issn_l":"3047-2393","issn":["3047-2393"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404662173","host_organization_name":"Universitas Nusa Putra","host_organization_lineage":["https://openalex.org/P4404662173"],"host_organization_lineage_names":["Universitas Nusa Putra"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"3047-2393","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W7216429194","https://openalex.org/W7220049475","https://openalex.org/W4306916447","https://openalex.org/W2944635914","https://openalex.org/W4401414998","https://openalex.org/W136206843","https://openalex.org/W4401234926","https://openalex.org/W7167282092","https://openalex.org/W2903887583","https://openalex.org/W7214713461"],"abstract_inverted_index":{"This":[0],"research":[1],"aims":[2],"to":[3,16,50,79,91,95],"determine":[4],"the":[5,14,38,48,54,63,89,109],"influence":[6],"of":[7,40,56,65,108],"service":[8,41,94],"quality":[9,39],"and":[10,86,99],"price":[11,57],"perception":[12,55],"on":[13,47,62],"decision":[15,49],"purchase":[17,51],"expedition":[18,66],"services.":[19,67],"Kadiri":[20,68],"Logistik":[21,69],"Cargo.":[22,70],"The":[23],"sample":[24],"used":[25],"as":[26,28],"many":[27],"185":[29],"respondents,":[30],"using":[31],"structural":[32],"equation":[33],"modeling":[34],"is":[35],"known":[36],"that":[37],"has":[42,58],"a":[43,59,73],"significant":[44],"positive":[45,60],"effect":[46,61],"services,":[52],"while":[53],"desperation":[64],"To":[71],"get":[72],"good":[74],"service,":[75],"we":[76],"don't":[77],"have":[78],"need":[80],"expensive":[81],"costs.":[82],"Service":[83],"requires":[84],"commitment":[85],"confidence":[87],"from":[88],"company":[90],"provide":[92],"maximum":[93],"consumers.":[96],"All":[97],"employees":[98],"agents/partners":[100],"associated":[101],"with":[102],"consumers":[103],"should":[104],"consider":[105],"themselves":[106],"ambassadors":[107],"company.":[110]},"counts_by_year":[{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1}],"updated_date":"2026-10-28T10:33:24.094632","created_date":"2021-08-16T00:00:00"}
