{"id":"https://openalex.org/W3189308317","doi":null,"title":"The Impact Of Total Quality Management Critical Success Factors In Higher Education Institutions Performance In Iraq","display_name":"The Impact Of Total Quality Management Critical Success Factors In Higher Education Institutions Performance In Iraq","publication_year":2021,"publication_date":"2021-07-26","ids":{"openalex":"https://openalex.org/W3189308317","mag":"3189308317"},"language":"en","primary_location":{"id":"mag:3189308317","doi":null,"is_oa":true,"landing_page_url":"https://jutq.utq.edu.iq/index.php/main/article/view/261","pdf_url":null,"source":{"id":"https://openalex.org/S4210235969","display_name":"University of Thi-Qar Journal","issn_l":"2706-6894","issn":["2706-6894","2706-6908"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404662262","host_organization_name":"University of Thi Qar","host_organization_lineage":["https://openalex.org/P4404662262"],"host_organization_lineage_names":["University of Thi Qar"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"University of Thi-Qar Journal","raw_type":null},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://jutq.utq.edu.iq/index.php/main/article/view/261","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031195777","display_name":"Fatihallah Jaleel Mhwise","orcid":"https://orcid.org/0009-0009-4822-1412","observed_orcids":["https://orcid.org/0009-0009-4822-1412"]},"institutions":[{"id":"https://openalex.org/I202735123","display_name":"Thi Qar University","ror":"https://ror.org/02ypa8k59","country_code":"IQ","type":"education","lineage":["https://openalex.org/I202735123"]}],"countries":["IQ"],"is_corresponding":true,"raw_author_name":"Fatihallah Jaleel Mhwise","raw_affiliation_strings":["College Of Computers Science And Mathematics, Thi-Qar University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College Of Computers Science And Mathematics, Thi-Qar University","institution_ids":["https://openalex.org/I202735123"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5031195777"],"corresponding_institution_ids":["https://openalex.org/I202735123"],"apc_list":null,"apc_paid":null,"fwci":0.1979,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.50782985,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":87,"max":93},"biblio":{"volume":"16","issue":"1","first_page":"1","last_page":"14"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.7294999957084656,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.7294999957084656,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.24959999322891235,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.0044999998062849045,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":0.9929999709129333},{"id":"https://openalex.org/keywords/critical-success-factors","display_name":"success factors","score":0.8859999775886536},{"id":"https://openalex.org/keywords/higher-education-institutions","display_name":"higher education institutions","score":0.9779999852180481},{"id":"https://openalex.org/keywords/academic-achievement","display_name":"academic performance","score":0.5389999747276306},{"id":"https://openalex.org/keywords/management-commitment","display_name":"management commitment","score":0.6940000057220459},{"id":"https://openalex.org/keywords/leadership","display_name":"leadership","score":0.7379999756813049},{"id":"https://openalex.org/keywords/employee-participation","display_name":"employee participation","score":0.9990000128746033},{"id":"https://openalex.org/keywords/continuous-improvement","display_name":"continuous improvement","score":1.0},{"id":"https://openalex.org/keywords/quality-assurance","display_name":"quality assurance","score":0.9789999723434448},{"id":"https://openalex.org/keywords/customer-orientation","display_name":"customer orientation","score":0.9829999804496765},{"id":"https://openalex.org/keywords/education-and-training","display_name":"education and training","score":0.8190000057220459},{"id":"https://openalex.org/keywords/iraqi-higher-education","display_name":"Iraqi higher education","score":0.9480000138282776}],"concepts":[{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.9134061336517334},{"id":"https://openalex.org/C120912362","wikidata":"https://www.wikidata.org/wiki/Q136822","display_name":"Higher education","level":2,"score":0.6854041218757629},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6160215139389038},{"id":"https://openalex.org/C83864248","wikidata":"https://www.wikidata.org/wiki/Q177323","display_name":"Developing country","level":2,"score":0.5450431108474731},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5034744143486023},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.47977715730667114},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4654366075992584},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3683648705482483},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.3125962018966675},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.23531684279441833},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.21898400783538818},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.13850197196006775},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.09557673335075378},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:3189308317","doi":null,"is_oa":true,"landing_page_url":"https://jutq.utq.edu.iq/index.php/main/article/view/261","pdf_url":null,"source":{"id":"https://openalex.org/S4210235969","display_name":"University of Thi-Qar Journal","issn_l":"2706-6894","issn":["2706-6894","2706-6908"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404662262","host_organization_name":"University of Thi Qar","host_organization_lineage":["https://openalex.org/P4404662262"],"host_organization_lineage_names":["University of Thi Qar"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"University of Thi-Qar Journal","raw_type":null}],"best_oa_location":{"id":"mag:3189308317","doi":null,"is_oa":true,"landing_page_url":"https://jutq.utq.edu.iq/index.php/main/article/view/261","pdf_url":null,"source":{"id":"https://openalex.org/S4210235969","display_name":"University of Thi-Qar Journal","issn_l":"2706-6894","issn":["2706-6894","2706-6908"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404662262","host_organization_name":"University of Thi Qar","host_organization_lineage":["https://openalex.org/P4404662262"],"host_organization_lineage_names":["University of Thi Qar"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"University of Thi-Qar Journal","raw_type":null},"sustainable_development_goals":[{"score":0.6164000034332275,"id":"https://metadata.un.org/sdg/4","display_name":"Quality education"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":6,"referenced_works":["https://openalex.org/W2472332458","https://openalex.org/W2605662432","https://openalex.org/W2755167182","https://openalex.org/W2792320090","https://openalex.org/W2953067635","https://openalex.org/W2965546630"],"related_works":["https://openalex.org/W7221248116","https://openalex.org/W3129930012","https://openalex.org/W163697554","https://openalex.org/W4239601932","https://openalex.org/W2979651758","https://openalex.org/W36811504","https://openalex.org/W3136829393","https://openalex.org/W4281296072","https://openalex.org/W2074013943","https://openalex.org/W4408154329"],"abstract_inverted_index":{"In":[0],"today\u2019s":[1],"modern":[2],"era,":[3],"technology":[4],"is":[5,10,50,92,157,176,209,229,243],"changing":[6],"rapidly":[7],"and":[8,45,103,163,238,253,262,270,278,282,285],"there":[9,208],"a":[11,33,140],"great":[12],"demand":[13],"of":[14,20,43,65,76,183,198,226,247,260],"creative":[15],"ability":[16],"in":[17,40,62,118,133,148,154,165,188,200,290,294],"the":[18,25,41,63,69,73,88,130,134,145,149,155,184,196,219,232,244,248,256],"management":[19,235],"higher":[21,26,81,185,215,250,291],"education":[22,27,70,82,186,251,292],"institutions.":[23],"However,":[24,79],"over":[28],"recent":[29],"decades":[30],"has":[31,55],"indicate":[32],"significant":[34],"expansion":[35,54],"accompanied":[36],"by":[37,267],"an":[38,60,171,210],"increase":[39],"number":[42],"students":[44],"academic":[46],"affiliates,":[47],"but":[48],"it":[49,91,175],"noted":[51],"that":[52,161,181,191,240],"this":[53,206,227],"not":[56,85],"been":[57],"matched":[58],"with":[59,99,115,205],"improvement":[61],"quality":[64,234,276],"education,":[66],"even":[67],"though":[68],"was":[71],"still":[72,169],"main":[74],"progress":[75],"any":[77],"nation.":[78],"Iraqi":[80,127,150,214,249],"institutions":[83,216,252],"had":[84,143],"started":[86],"adopting":[87],"TQM":[89,131,146,166,193,199],"philosophy":[90,132,147],"yet":[93],"to":[94,217,230,254],"be":[95],"seen":[96],"whether":[97],"Iraqi,":[98],"their":[100],"less":[101,111],"aggressive":[102],"more":[104,109],"complacent":[105],"attitude,":[106],"have":[107,128,194],"gained":[108],"or":[110],"from":[112,178],"TQM,":[113],"compared":[114],"other":[116],"organizations":[117,187],"other\u00a0":[119],"countries,":[120],"which":[121],"need":[122,212,246],"quick":[123],"results":[124],".However":[125],",":[126,289],"adopted":[129],"recommended":[135],"copybook":[136],"style.":[137],"Until":[138],"recently,":[139],"few":[141],"studies":[142,180],"examined":[144],"context.":[151],"The":[152,223],"gap":[153],"literature":[156],"hardly":[158],"surprising":[159],"given":[160],"research":[162,228],"theory":[164],"implementation":[167],"are":[168],"at":[170],"infant":[172],"stage.":[173],"Nevertheless,":[174],"obvious":[177],"previous":[179],"majority":[182],"developing":[189],"countries":[190],"implement":[192],"viewed":[195],"benefits":[197],"various":[201],"ways.":[202],"To":[203],"cope":[204],"situation,":[207],"urgent":[211],"for":[213],"change":[218],"way":[220],"they":[221],"operate.":[222],"ultimate":[224],"aim":[225],"study":[231],"total":[233],"(TQM)":[236,261],"concept":[237],"argues":[239],"its":[241,263],"application":[242,259],"critical":[245],"examine":[255],"impact":[257],"of\u00a0":[258],"core":[264],"elements,":[265],"represented":[266],"Management":[268],"commitment":[269],"leadership,":[271],"Employee":[272],"involvement,":[273],"Continuous":[274],"improvement,":[275],"assurance":[277],"management,":[279],"Customer":[280],"Focus":[281],"Communications,":[283],"Education":[284],"training":[286],"on":[287],"performance":[288],"institute":[293],"Iraq.":[295]},"counts_by_year":[{"year":2023,"cited_by_count":1}],"updated_date":"2026-10-28T10:33:24.094632","created_date":"2021-08-16T00:00:00"}