{"id":"https://openalex.org/W3188748990","doi":"https://doi.org/10.4018/ijea.2021070105","title":"Factors That Influence the Adoption of E-Wallets by the Malaysians","display_name":"Factors That Influence the Adoption of E-Wallets by the Malaysians","publication_year":2021,"publication_date":"2021-07-01","ids":{"openalex":"https://openalex.org/W3188748990","doi":"https://doi.org/10.4018/ijea.2021070105","mag":"3188748990"},"language":"en","primary_location":{"id":"doi:10.4018/ijea.2021070105","doi":"https://doi.org/10.4018/ijea.2021070105","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijea.2021070105","pdf_url":null,"source":{"id":"https://openalex.org/S26036943","display_name":"International Journal of E-Adoption","issn_l":"1937-9633","issn":["1937-9633","1937-9641"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","poland-20","russia-white-list-3"],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of E-Adoption","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5084444505","display_name":"Krishna Moorthy","orcid":"https://orcid.org/0000-0003-0431-0957","observed_orcids":["https://orcid.org/0000-0003-0431-0957"]},"institutions":[{"id":"https://openalex.org/I4210134189","display_name":"Xiamen University Malaysia","ror":"https://ror.org/0331wa828","country_code":"MY","type":"education","lineage":["https://openalex.org/I191208505","https://openalex.org/I4210134189"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Krishna Moorthy","raw_affiliation_strings":["Xiamen University, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Xiamen University, Malaysia","institution_ids":["https://openalex.org/I4210134189"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5069282825","display_name":"Ooi Yin Chiang","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210134189","display_name":"Xiamen University Malaysia","ror":"https://ror.org/0331wa828","country_code":"MY","type":"education","lineage":["https://openalex.org/I191208505","https://openalex.org/I4210134189"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Ooi Yin Chiang","raw_affiliation_strings":["Xiamen University, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Xiamen University, Malaysia","institution_ids":["https://openalex.org/I4210134189"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5018015134","display_name":"Aufa Amalina Kamarudin","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210134189","display_name":"Xiamen University Malaysia","ror":"https://ror.org/0331wa828","country_code":"MY","type":"education","lineage":["https://openalex.org/I191208505","https://openalex.org/I4210134189"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Aufa Amalina Kamarudin","raw_affiliation_strings":["Xiamen University, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Xiamen University, Malaysia","institution_ids":["https://openalex.org/I4210134189"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075081190","display_name":"Loh Chun T\u2019ing","orcid":"https://orcid.org/0000-0003-1563-4025","observed_orcids":["https://orcid.org/0000-0003-1563-4025"]},"institutions":[{"id":"https://openalex.org/I931681460","display_name":"Universiti Tunku Abdul Rahman","ror":"https://ror.org/050pq4m56","country_code":"MY","type":"education","lineage":["https://openalex.org/I931681460"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Loh Chun T'ing","raw_affiliation_strings":["Universiti Tunku Abdul Rahman, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universiti Tunku Abdul Rahman, Malaysia","institution_ids":["https://openalex.org/I931681460"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5010106740","display_name":"Chin Yoon Mei","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I931681460","display_name":"Universiti Tunku Abdul Rahman","ror":"https://ror.org/050pq4m56","country_code":"MY","type":"education","lineage":["https://openalex.org/I931681460"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Chin Yoon Mei","raw_affiliation_strings":["Universiti Tunku Abdul Rahman, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universiti Tunku Abdul Rahman, Malaysia","institution_ids":["https://openalex.org/I931681460"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5038503308","display_name":"Sonia Johanthan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I931681460","display_name":"Universiti Tunku Abdul Rahman","ror":"https://ror.org/050pq4m56","country_code":"MY","type":"education","lineage":["https://openalex.org/I931681460"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Sonia Johanthan","raw_affiliation_strings":["Universiti Tunku Abdul Rahman, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universiti Tunku Abdul Rahman, Malaysia","institution_ids":["https://openalex.org/I931681460"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.6011,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.71001163,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":"13","issue":"2","first_page":"78","last_page":"95"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14416","display_name":"Health, Technology, Consumer Behavior","score":0.00039999998989515007,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/e-wallet-adoption","display_name":"e-wallet adoption","score":0.9789999723434448},{"id":"https://openalex.org/keywords/utaut","display_name":"UTAUT","score":0.9259999990463257},{"id":"https://openalex.org/keywords/performance-expectancy","display_name":"performance expectancy","score":0.9010000228881836},{"id":"https://openalex.org/keywords/effort-expectancy","display_name":"effort expectancy","score":1.0},{"id":"https://openalex.org/keywords/social-influence","display_name":"social influence","score":1.0},{"id":"https://openalex.org/keywords/perceived-security","display_name":"perceived security","score":0.9950000047683716},{"id":"https://openalex.org/keywords/incentives","display_name":"incentives","score":0.6740000247955322},{"id":"https://openalex.org/keywords/cashless-society","display_name":"cashless society","score":0.8999999761581421},{"id":"https://openalex.org/keywords/electronic-payments","display_name":"digital payments","score":0.8769999742507935},{"id":"https://openalex.org/keywords/malaysian-consumers","display_name":"Malaysian consumers","score":0.7820000052452087}],"concepts":[{"id":"https://openalex.org/C2780346085","wikidata":"https://www.wikidata.org/wiki/Q7884986","display_name":"Unified theory of acceptance and use of technology","level":3,"score":0.891189694404602},{"id":"https://openalex.org/C188353592","wikidata":"https://www.wikidata.org/wiki/Q450586","display_name":"Expectancy theory","level":2,"score":0.7704744338989258},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7106402516365051},{"id":"https://openalex.org/C145097563","wikidata":"https://www.wikidata.org/wiki/Q1148747","display_name":"Payment","level":2,"score":0.7066211700439453},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.6371705532073975},{"id":"https://openalex.org/C29122968","wikidata":"https://www.wikidata.org/wiki/Q1414816","display_name":"Incentive","level":2,"score":0.6003831028938293},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5335061550140381},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5217936038970947},{"id":"https://openalex.org/C131158328","wikidata":"https://www.wikidata.org/wiki/Q1307337","display_name":"Social influence","level":2,"score":0.46322157979011536},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4203323721885681},{"id":"https://openalex.org/C155911762","wikidata":"https://www.wikidata.org/wiki/Q422321","display_name":"Blueprint","level":2,"score":0.4124518036842346},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.19808387756347656},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.15714579820632935},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.1328011453151703},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.09197235107421875},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4018/ijea.2021070105","doi":"https://doi.org/10.4018/ijea.2021070105","is_oa":false,"landing_page_url":"https://doi.org/10.4018/ijea.2021070105","pdf_url":null,"source":{"id":"https://openalex.org/S26036943","display_name":"International Journal of E-Adoption","issn_l":"1937-9633","issn":["1937-9633","1937-9641"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","poland-20","russia-white-list-3"],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of E-Adoption","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:igg:jea000:v:13:y:2021:i:2:p:78-95","doi":null,"is_oa":false,"landing_page_url":"https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJEA.2021070105","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":26,"referenced_works":["https://openalex.org/W288804972","https://openalex.org/W1569270043","https://openalex.org/W1988008985","https://openalex.org/W2005234584","https://openalex.org/W2062723458","https://openalex.org/W2090978946","https://openalex.org/W2100379340","https://openalex.org/W2226639036","https://openalex.org/W2307077199","https://openalex.org/W2332617536","https://openalex.org/W2334244961","https://openalex.org/W2518064995","https://openalex.org/W2566056644","https://openalex.org/W2577043885","https://openalex.org/W2581069193","https://openalex.org/W2593464574","https://openalex.org/W2793350103","https://openalex.org/W2808037420","https://openalex.org/W2914711619","https://openalex.org/W2942608100","https://openalex.org/W2946194129","https://openalex.org/W2957144896","https://openalex.org/W2958542404","https://openalex.org/W2987306286","https://openalex.org/W3017658916","https://openalex.org/W3217350584"],"related_works":["https://openalex.org/W4412663181","https://openalex.org/W4206490279","https://openalex.org/W4385143778","https://openalex.org/W3198179674","https://openalex.org/W4380666961","https://openalex.org/W7217386877","https://openalex.org/W3093130795","https://openalex.org/W7009819190","https://openalex.org/W4386014980","https://openalex.org/W4283574847"],"abstract_inverted_index":{"E-wallet":[0],"has":[1,18],"become":[2],"a":[3,25],"new":[4],"payment":[5,13,30],"method":[6],"in":[7,32,58],"the":[8,44,48,54,68,73,86,101,106,110,126,145,153],"global":[9],"trend,":[10],"replacing":[11],"cash":[12],"gradually.":[14],"Malaysia's":[15],"national":[16],"bank":[17],"set":[19],"out":[20],"objectives":[21],"to":[22,24,42,84,104,140],"move":[23],"cashless":[26],"society":[27],"with":[28,131],"electronic":[29],"system":[31],"its":[33],"Financial":[34],"Sector":[35],"Blueprint":[36],"2011-2020.":[37],"Hence,":[38],"this":[39],"research":[40,102,137],"aims":[41],"investigate":[43],"drivers":[45],"that":[46,108,124],"affect":[47,109],"behavioural":[49],"intention":[50,87,132],"of":[51,56,76,80,88,133],"consumers":[52,89],"towards":[53],"adoption":[55],"e-wallets":[57],"Malaysia.":[59],"Performance":[60],"expectancy,":[61,63],"effort":[62],"and":[64,78,96,119,152],"social":[65],"influence":[66],"are":[67,98],"three":[69],"factors":[70,107,127],"adopted":[71],"from":[72],"unified":[74],"theory":[75],"acceptance":[77],"use":[79],"technology":[81],"model":[82,103],"(UTAUT)":[83],"demonstrate":[85],"on":[90],"e-wallet":[91,111,134],"adoption.":[92,112,135],"Additionally,":[93],"perceived":[94],"security":[95],"incentives":[97],"integrated":[99],"into":[100],"examine":[105],"Four":[113],"hundred":[114],"fifty":[115],"questionnaires":[116],"were":[117],"collected":[118],"analysed.":[120],"The":[121,136],"results":[122],"show":[123],"all":[125],"have":[128],"positive":[129],"relationship":[130],"findings":[138],"contribute":[139],"various":[141],"parties":[142],"such":[143],"as":[144],"academicians,":[146],"researchers,":[147],"service":[148],"providers,":[149],"financial":[150],"institutions,":[151],"government.":[154]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2021-08-16T00:00:00"}