{"id":"https://openalex.org/W3188564950","doi":"https://doi.org/10.33704/1748-007-002-053","title":"E-Management As A Mechanism To Improve The Educational Service Quality In Algerian Universities During Covid-19:, An Applied Study At Saida University","display_name":"E-Management As A Mechanism To Improve The Educational Service Quality In Algerian Universities During Covid-19:, An Applied Study At Saida University","publication_year":2021,"publication_date":"2021-01-01","ids":{"openalex":"https://openalex.org/W3188564950","doi":"https://doi.org/10.33704/1748-007-002-053","mag":"3188564950"},"language":"en","primary_location":{"id":"doi:10.33704/1748-007-002-053","doi":"https://doi.org/10.33704/1748-007-002-053","is_oa":false,"landing_page_url":"https://doi.org/10.33704/1748-007-002-053","pdf_url":null,"source":{"id":"https://openalex.org/S4306537494","display_name":"\u0645\u062c\u0644\u0629 \u0627\u0644\u0628\u0634\u0627\u0626\u0631 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"\u0645\u062c\u0644\u0629 \u0627\u0644\u0628\u0634\u0627\u0626\u0631 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://doaj.org/article/fbdf4710c1514f3289fc081798fcae17","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5013879619","display_name":"Amar Moulai","orcid":"https://orcid.org/0000-0003-1995-5395","observed_orcids":["https://orcid.org/0000-0003-1995-5395"]},"institutions":[{"id":"https://openalex.org/I4210148060","display_name":"Universit\u00e9 de Saida Dr Moulay Tahar","ror":"https://ror.org/03mwqca46","country_code":"DZ","type":"education","lineage":["https://openalex.org/I4210148060"]}],"countries":["DZ"],"is_corresponding":false,"raw_author_name":"Amar Moulai","raw_affiliation_strings":["University of Saida-Dr Moulay Tahar"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Saida-Dr Moulay Tahar","institution_ids":["https://openalex.org/I4210148060"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5077977083","display_name":"Kada Yazid","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210148060","display_name":"Universit\u00e9 de Saida Dr Moulay Tahar","ror":"https://ror.org/03mwqca46","country_code":"DZ","type":"education","lineage":["https://openalex.org/I4210148060"]}],"countries":["DZ"],"is_corresponding":false,"raw_author_name":"Kada Yazid","raw_affiliation_strings":["University of Saida-Dr Moulay Tahar"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Saida-Dr Moulay Tahar","institution_ids":["https://openalex.org/I4210148060"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210148060"],"apc_list":null,"apc_paid":null,"fwci":0.4784,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.67896859,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"925","last_page":"925"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14103","display_name":"Educational Management and Quality","score":0.8672000169754028,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T14103","display_name":"Educational Management and Quality","score":0.8672000169754028,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12408","display_name":"Digital Transformation of Higher Education","score":0.09019999951124191,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13084","display_name":"Education during COVID-19 pandemic","score":0.011599999852478504,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/e-management","display_name":"e-management","score":0.9940000176429749},{"id":"https://openalex.org/keywords/educational-service-quality","display_name":"educational service quality","score":0.9980000257492065},{"id":"https://openalex.org/keywords/higher-education","display_name":"higher education","score":0.6200000047683716},{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.9169999957084656},{"id":"https://openalex.org/keywords/communication-networks","display_name":"communication networks","score":0.9290000200271606},{"id":"https://openalex.org/keywords/computer-hardware","display_name":"computer hardware","score":0.996999979019165},{"id":"https://openalex.org/keywords/algerian-universities","display_name":"Algerian universities","score":0.8569999933242798},{"id":"https://openalex.org/keywords/doctoral-students","display_name":"doctoral students","score":0.7919999957084656}],"concepts":[{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.7680809497833252},{"id":"https://openalex.org/C89611455","wikidata":"https://www.wikidata.org/wiki/Q6804646","display_name":"Mechanism (biology)","level":2,"score":0.7135708332061768},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.515045166015625},{"id":"https://openalex.org/C3007834351","wikidata":"https://www.wikidata.org/wiki/Q82069695","display_name":"Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2)","level":5,"score":0.5132062435150146},{"id":"https://openalex.org/C3006700255","wikidata":"https://www.wikidata.org/wiki/Q81068910","display_name":"2019-20 coronavirus outbreak","level":3,"score":0.4867417812347412},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.47895270586013794},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4173582196235657},{"id":"https://openalex.org/C159047783","wikidata":"https://www.wikidata.org/wiki/Q7215","display_name":"Virology","level":1,"score":0.25535091757774353},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.2148781418800354},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.17581498622894287},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.08765405416488647},{"id":"https://openalex.org/C126322002","wikidata":"https://www.wikidata.org/wiki/Q11180","display_name":"Internal medicine","level":1,"score":0.06139761209487915},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C116675565","wikidata":"https://www.wikidata.org/wiki/Q3241045","display_name":"Outbreak","level":2,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.33704/1748-007-002-053","doi":"https://doi.org/10.33704/1748-007-002-053","is_oa":false,"landing_page_url":"https://doi.org/10.33704/1748-007-002-053","pdf_url":null,"source":{"id":"https://openalex.org/S4306537494","display_name":"\u0645\u062c\u0644\u0629 \u0627\u0644\u0628\u0634\u0627\u0626\u0631 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"\u0645\u062c\u0644\u0629 \u0627\u0644\u0628\u0634\u0627\u0626\u0631 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:fbdf4710c1514f3289fc081798fcae17","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/fbdf4710c1514f3289fc081798fcae17","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"\u0645\u062c\u0644\u0629 \u0627\u0644\u0628\u0634\u0627\u0626\u0631 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629, Vol 7, Iss 2, Pp 925-940 (2021)","raw_type":"article"}],"best_oa_location":{"id":"pmh:oai:doaj.org/article:fbdf4710c1514f3289fc081798fcae17","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/fbdf4710c1514f3289fc081798fcae17","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"\u0645\u062c\u0644\u0629 \u0627\u0644\u0628\u0634\u0627\u0626\u0631 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629, Vol 7, Iss 2, Pp 925-940 (2021)","raw_type":"article"},"sustainable_development_goals":[{"display_name":"Quality education","id":"https://metadata.un.org/sdg/4","score":0.9235000014305115}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4403434230","https://openalex.org/W4293161012","https://openalex.org/W4407595351","https://openalex.org/W3141656868","https://openalex.org/W4410613326","https://openalex.org/W7215370781","https://openalex.org/W4390034558","https://openalex.org/W4412146408","https://openalex.org/W4412146609","https://openalex.org/W4313209727"],"abstract_inverted_index":{"This":[0],"study":[1,37,53],"aims":[2],"to":[3,46,82],"identify":[4],"the":[5,11,27,52,84,113],"contribution":[6],"of":[7,24,51,62,105,132],"e-management":[8],"\u200e\u200e\u200eon":[9],"improving":[10,68],"\u200e\u200eeducational":[12],"service":[13,90,137],"quality":[14],"in":[15,78,108],"Algerian":[16],"Universities":[17],"during":[18],"COVID-19.":[19],"To":[20],"achieve":[21],"\u200ethe":[22,74,116,133],"\u200eobjectives":[23],"this":[25],"study,":[26],"descriptive":[28],"analytical":[29],"method":[30],"was":[31],"adopted":[32],"and":[33,88,125],"\u200econducting":[34],"a":[35,58,65],"\u200epractical":[36],"at":[38,139],"Saida":[39,140],"\u200e\u200eUniversity":[40],"by":[41],"distributing":[42],"an":[43],"\u200eelectronic\u200f":[44],"\u200f\u200fquestionnaire":[45],"PhD":[47],"\u200estudents.\u200e":[48],"The":[49,92],"results":[50],"found\u200f":[54],"\u200fthat":[55],"there":[56],"is":[57],"statistically":[59],"significant":[60],"impact":[61],"e-\u200e\u200e\u200emanagement":[63],"(as":[64],"whole)":[66],"on":[67,96,121],"\u200e\u200ethe":[69,106],"\u200eeducational":[70],"\u200e\u200eservice":[71],"quality.":[72,91],"Moreover,":[73],"\u200estepwise":[75],"regression":[76],"\u200e\u200eresulted":[77],"formulating":[79],"two":[80],"models":[81],"\u200epredict":[83],"\u200e\u200e\u200erelationship":[85],"\u200ebetween":[86],"\u200e\u200e\u200ee-management":[87],"educational":[89,109,136],"first":[93],"\u200e\u200emodel":[94,118],"\u200e\u200edepended":[95],"one":[97],"variable":[98],"\u200e\u200e\u200f)\u200fcommunication":[99,123],"networks":[100,124],"\u200f(which":[101],"\u200ealone":[102],"\u200eexplained":[103,130],"\u200e\u200e34.6%":[104],"variance":[107],"\u200eservice":[110],"quality\u200f":[111],"\u200fat":[112],"\u200eUniversity.":[114],"\u200eHowever,":[115],"second":[117],"\u200ewas":[119],"based":[120],"both":[122],"\u200ecomputer":[126],"\u200ehardware\u200f(\u200f\u200e,":[127],"which":[128],"\u200e\u200etogether":[129],"38.5%":[131],"\u200evariance":[134],"in\u200f\u200e":[135],"\u200e\u200equality":[138],"\u200e\u200eUniversity.\u200e":[141],"\\n":[142,143]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1}],"updated_date":"2026-09-26T08:19:03.415552","created_date":"2021-08-16T00:00:00"}