{"id":"https://openalex.org/W3171761862","doi":"https://doi.org/10.1080/14783363.2021.1933423","title":"The effect of brand loyalty and loss aversion on competitive trade-in strategies","display_name":"The effect of brand loyalty and loss aversion on competitive trade-in strategies","publication_year":2021,"publication_date":"2021-06-03","ids":{"openalex":"https://openalex.org/W3171761862","doi":"https://doi.org/10.1080/14783363.2021.1933423","mag":"3171761862"},"language":"en","primary_location":{"id":"doi:10.1080/14783363.2021.1933423","doi":"https://doi.org/10.1080/14783363.2021.1933423","is_oa":false,"landing_page_url":"https://doi.org/10.1080/14783363.2021.1933423","pdf_url":null,"source":{"id":"https://openalex.org/S4210181832","display_name":"Total Quality Management & Business Excellence","issn_l":"1478-3363","issn":["1478-3363","1478-3371"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Total Quality Management &amp; Business Excellence","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5021701245","display_name":"Qin Zhou","orcid":"https://orcid.org/0000-0002-0273-6295","observed_orcids":["https://orcid.org/0000-0002-0273-6295"]},"institutions":[{"id":"https://openalex.org/I172675005","display_name":"Nanyang Technological University","ror":"https://ror.org/02e7b5302","country_code":"SG","type":"education","lineage":["https://openalex.org/I172675005"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Qin Zhou","raw_affiliation_strings":["School of Civil and Environmental Engineering, Nanyang Technological University, Singapore, Singapore"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Civil and Environmental Engineering, Nanyang Technological University, Singapore, Singapore","institution_ids":["https://openalex.org/I172675005"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022255714","display_name":"Kum Fai Yuen","orcid":"https://orcid.org/0000-0002-9199-6661","observed_orcids":["https://orcid.org/0000-0002-9199-6661"]},"institutions":[{"id":"https://openalex.org/I172675005","display_name":"Nanyang Technological University","ror":"https://ror.org/02e7b5302","country_code":"SG","type":"education","lineage":["https://openalex.org/I172675005"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Kum Fai Yuen","raw_affiliation_strings":["School of Civil and Environmental Engineering, Nanyang Technological University, Singapore, Singapore"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Civil and Environmental Engineering, Nanyang Technological University, Singapore, Singapore","institution_ids":["https://openalex.org/I172675005"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5103100607","display_name":"Yusen Ye","orcid":"https://orcid.org/0000-0001-8660-9295","observed_orcids":["https://orcid.org/0000-0001-8660-9295"]},"institutions":[{"id":"https://openalex.org/I24185976","display_name":"Sichuan University","ror":"https://ror.org/011ashp19","country_code":"CN","type":"education","lineage":["https://openalex.org/I24185976"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Yusen Ye","raw_affiliation_strings":["Institute for Disaster Management and Reconstruction, Sichuan University, Chengdu, People\u2019s Republic of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute for Disaster Management and Reconstruction, Sichuan University, Chengdu, People\u2019s Republic of China","institution_ids":["https://openalex.org/I24185976"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5103100607"],"corresponding_institution_ids":["https://openalex.org/I24185976"],"apc_list":null,"apc_paid":null,"fwci":2.07,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.88539427,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":93,"max":97},"biblio":{"volume":"33","issue":"9-10","first_page":"1084","last_page":"1112"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9721999764442444,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9721999764442444,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.025299999862909317,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11043","display_name":"Merger and Competition Analysis","score":0.0020000000949949026,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/brand-loyalty","display_name":"brand loyalty","score":0.8610000014305115},{"id":"https://openalex.org/keywords/loss-aversion","display_name":"loss aversion","score":1.0},{"id":"https://openalex.org/keywords/price-discrimination","display_name":"price discrimination","score":0.902999997138977},{"id":"https://openalex.org/keywords/purchase-history","display_name":"purchase history","score":0.9399999976158142},{"id":"https://openalex.org/keywords/customer-switching","display_name":"customer switching","score":0.5440000295639038},{"id":"https://openalex.org/keywords/consumer-surplus","display_name":"consumer surplus","score":0.7440000176429749},{"id":"https://openalex.org/keywords/social-welfare-welfare-economics","display_name":"social welfare (welfare economics)","score":0.9750000238418579},{"id":"https://openalex.org/keywords/firm-profitability","display_name":"firm profitability","score":0.7379999756813049}],"concepts":[{"id":"https://openalex.org/C2778174566","wikidata":"https://www.wikidata.org/wiki/Q2874240","display_name":"Loss aversion","level":2,"score":0.8568729162216187},{"id":"https://openalex.org/C2780144342","wikidata":"https://www.wikidata.org/wiki/Q1900653","display_name":"Brand loyalty","level":2,"score":0.7087215185165405},{"id":"https://openalex.org/C2778813691","wikidata":"https://www.wikidata.org/wiki/Q1369832","display_name":"Purchasing","level":2,"score":0.6831641793251038},{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.5565146803855896},{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.5187913775444031},{"id":"https://openalex.org/C167393938","wikidata":"https://www.wikidata.org/wiki/Q268617","display_name":"Economic surplus","level":3,"score":0.5149441361427307},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.4954582452774048},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.4942214787006378},{"id":"https://openalex.org/C129915516","wikidata":"https://www.wikidata.org/wiki/Q17083550","display_name":"Risk aversion (psychology)","level":3,"score":0.4496423006057739},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4232426881790161},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.35263949632644653},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.32539138197898865},{"id":"https://openalex.org/C100243477","wikidata":"https://www.wikidata.org/wiki/Q12002092","display_name":"Welfare","level":2,"score":0.2884066700935364},{"id":"https://openalex.org/C205706631","wikidata":"https://www.wikidata.org/wiki/Q2319304","display_name":"Expected utility hypothesis","level":2,"score":0.11953204870223999},{"id":"https://openalex.org/C106159729","wikidata":"https://www.wikidata.org/wiki/Q2294553","display_name":"Financial economics","level":1,"score":0.06992802023887634},{"id":"https://openalex.org/C34447519","wikidata":"https://www.wikidata.org/wiki/Q179522","display_name":"Market economy","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1080/14783363.2021.1933423","doi":"https://doi.org/10.1080/14783363.2021.1933423","is_oa":false,"landing_page_url":"https://doi.org/10.1080/14783363.2021.1933423","pdf_url":null,"source":{"id":"https://openalex.org/S4210181832","display_name":"Total Quality Management & Business Excellence","issn_l":"1478-3363","issn":["1478-3363","1478-3371"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Total Quality Management &amp; Business Excellence","raw_type":"journal-article"},{"id":"pmh:oai:eprints.soton.ac.uk:477357","doi":null,"is_oa":false,"landing_page_url":"https://eprints.soton.ac.uk/id/eprint/477357/1/Manucript_0402.docx","pdf_url":null,"source":{"id":"https://openalex.org/S4306401019","display_name":"ePrints Soton (University of Southampton)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I43439940","host_organization_name":"University of Southampton","host_organization_lineage":["https://openalex.org/I43439940"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"Article"},{"id":"pmh:oai:dr.ntu.edu.sg:10356/226817","doi":null,"is_oa":false,"landing_page_url":"https://hdl.handle.net/10356/226817","pdf_url":null,"source":{"id":"https://openalex.org/S4306402609","display_name":"DR-NTU (Nanyang Technological University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I172675005","host_organization_name":"Nanyang Technological University","host_organization_lineage":["https://openalex.org/I172675005"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal Article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"display_name":"Reduced inequalities","id":"https://metadata.un.org/sdg/10","score":0.7400000095367432}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":81,"referenced_works":["https://openalex.org/W227500315","https://openalex.org/W333414567","https://openalex.org/W1051786687","https://openalex.org/W1530429993","https://openalex.org/W1581625869","https://openalex.org/W1881730470","https://openalex.org/W1973816713","https://openalex.org/W1976764067","https://openalex.org/W1978089107","https://openalex.org/W1984644007","https://openalex.org/W1999939062","https://openalex.org/W2001911229","https://openalex.org/W2003326099","https://openalex.org/W2004310271","https://openalex.org/W2017732813","https://openalex.org/W2022813430","https://openalex.org/W2024140722","https://openalex.org/W2037163164","https://openalex.org/W2050646562","https://openalex.org/W2061077192","https://openalex.org/W2062903925","https://openalex.org/W2067534308","https://openalex.org/W2068817726","https://openalex.org/W2073528964","https://openalex.org/W2082816472","https://openalex.org/W2088403951","https://openalex.org/W2099978409","https://openalex.org/W2108437241","https://openalex.org/W2109390866","https://openalex.org/W2109828429","https://openalex.org/W2111107475","https://openalex.org/W2111916432","https://openalex.org/W2112146381","https://openalex.org/W2119693838","https://openalex.org/W2125289166","https://openalex.org/W2138527781","https://openalex.org/W2152199760","https://openalex.org/W2152518947","https://openalex.org/W2158944973","https://openalex.org/W2160251858","https://openalex.org/W2170494975","https://openalex.org/W2177210266","https://openalex.org/W2177917675","https://openalex.org/W2191885776","https://openalex.org/W2264857600","https://openalex.org/W2316836042","https://openalex.org/W2323859140","https://openalex.org/W2337796918","https://openalex.org/W2473864662","https://openalex.org/W2481157237","https://openalex.org/W2485286459","https://openalex.org/W2499718117","https://openalex.org/W2504529004","https://openalex.org/W2752078902","https://openalex.org/W2784200024","https://openalex.org/W2786221541","https://openalex.org/W2789380276","https://openalex.org/W2799802180","https://openalex.org/W2896587869","https://openalex.org/W2898774147","https://openalex.org/W2901340733","https://openalex.org/W2908132562","https://openalex.org/W2913361934","https://openalex.org/W2913808035","https://openalex.org/W2916363354","https://openalex.org/W2952016187","https://openalex.org/W2954544091","https://openalex.org/W2954642792","https://openalex.org/W2962884347","https://openalex.org/W2967245639","https://openalex.org/W2997960800","https://openalex.org/W3002848691","https://openalex.org/W3011865677","https://openalex.org/W3121327543","https://openalex.org/W3122338044","https://openalex.org/W3124804067","https://openalex.org/W3124902414","https://openalex.org/W3125061297","https://openalex.org/W3125699086","https://openalex.org/W4240491954","https://openalex.org/W4245754275"],"related_works":["https://openalex.org/W4328103187","https://openalex.org/W2035303433","https://openalex.org/W2073528964","https://openalex.org/W250747791","https://openalex.org/W4304687416","https://openalex.org/W7172103581","https://openalex.org/W4309729118","https://openalex.org/W3123222083","https://openalex.org/W1976764067","https://openalex.org/W2054868648"],"abstract_inverted_index":{"Trade-in":[0],"promotions":[1],"allow":[2],"consumers":[3,22,39],"to":[4,81],"turn":[5],"in":[6,98],"old":[7],"products":[8],"and":[9,43,64,77,127,134,168,178],"receive":[10],"a":[11,15,48],"discount":[12],"for":[13,101],"purchasing":[14],"new":[16,29],"item.":[17],"Firms":[18],"usually":[19],"price":[20,90,111],"discriminate":[21],"based":[23,92],"on":[24,68,93],"their":[25],"purchase":[26,94],"history":[27],"(i.e.":[28],"or":[30],"existing":[31],"customers).":[32],"However,":[33,164],"behavioural":[34],"research":[35,85],"has":[36],"shown":[37],"that":[38,50,86,89,106,140,149,156],"exhibit":[40],"loss":[41,62,117,132,158,166,176],"aversion":[42,63,118,133,159,167,177],"brand":[44,65,135,169,179],"loyalty":[45,66,136,170,180],"after":[46],"consuming":[47],"product":[49],"may":[51],"influence":[52],"economic":[53],"outcomes.":[54],"This":[55],"paper":[56],"examines":[57],"the":[58,141,154],"impact":[59],"of":[60],"consumers\u2019":[61,116,131,157,175],"behaviour":[67,144,151,181],"firms\u2019":[69,107],"trade-in":[70],"promotion":[71],"pricing":[72],"strategy,":[73],"profits,":[74],"consumer":[75,172],"surplus,":[76],"social":[78,184],"welfare.":[79],"Contrary":[80],"prior":[82],"game":[83],"theory":[84],"generally":[87],"shows":[88],"discrimination":[91,112],"histories":[95],"eventually":[96],"results":[97],"lower":[99],"profits":[100,108],"all":[102],"firms,":[103],"we":[104],"find":[105,139],"from":[109],"conducting":[110],"can":[113,182,188],"increase":[114,183],"with":[115,143],"behaviour.":[119,137],"We":[120,138],"consider":[121],"two":[122],"scenarios":[123],"where":[124],"firms":[125],"recognise":[126,130],"do":[128],"not":[129],"profit":[142],"recognition":[145,152],"is":[146],"higher":[147],"than":[148],"without":[150],"under":[153],"condition":[155],"concerns":[160],"are":[161],"sufficiently":[162],"strong.":[163],"both":[165],"decrease":[171],"surplus.":[173],"Besides,":[174],"welfare":[185],"because":[186],"they":[187],"reduce":[189],"inefficient":[190],"switching.":[191]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":4}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2021-06-22T00:00:00"}
