{"id":"https://openalex.org/W3148675503","doi":null,"title":"Implicit Contracts and Consumer Behavior","display_name":"Implicit Contracts and Consumer Behavior","publication_year":2017,"publication_date":"2017-05-10","ids":{"openalex":"https://openalex.org/W3148675503","mag":"3148675503"},"language":"en","primary_location":{"id":"pmh:oai:dash.harvard.edu:1/40620143","doi":null,"is_oa":true,"landing_page_url":"http://nrs.harvard.edu/urn-3:HUL.InstRepos:40620143","pdf_url":"http://nrs.harvard.edu/urn-3:HUL.InstRepos:40620143","source":{"id":"https://openalex.org/S4306401540","display_name":"Digital Access to Scholarship at Harvard (DASH) (Harvard University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I136199984","host_organization_name":"Harvard University","host_organization_lineage":["https://openalex.org/I136199984"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Thesis or Dissertation"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://nrs.harvard.edu/urn-3:HUL.InstRepos:40620143","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5036886720","display_name":"Tami Kim","orcid":"https://orcid.org/0000-0002-4438-5227","observed_orcids":["https://orcid.org/0000-0002-4438-5227"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Tami Kim","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-4438-5227","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5036886720"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.6371999979019165,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.6371999979019165,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.11599999666213989,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.09070000052452087,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/implicit-contracts","display_name":"implicit contracts","score":0.9990000128746033},{"id":"https://openalex.org/keywords/consumer-behavior","display_name":"consumer behavior","score":0.652999997138977},{"id":"https://openalex.org/keywords/procedural-justice","display_name":"procedural justice","score":0.902999997138977},{"id":"https://openalex.org/keywords/consumer-firm-relationships","display_name":"consumer-firm relationships","score":0.6610000133514404},{"id":"https://openalex.org/keywords/interpersonal-relationships","display_name":"interpersonal relationships","score":0.9020000100135803},{"id":"https://openalex.org/keywords/targeted-advertising","display_name":"targeted advertising","score":0.9750000238418579},{"id":"https://openalex.org/keywords/advertising-effectiveness","display_name":"advertising effectiveness","score":0.9010000228881836},{"id":"https://openalex.org/keywords/transactional-exchange","display_name":"transactional exchange","score":0.6240000128746033},{"id":"https://openalex.org/keywords/relationship-type","display_name":"relationship type","score":0.6700000166893005}],"concepts":[{"id":"https://openalex.org/C23213687","wikidata":"https://www.wikidata.org/wiki/Q301468","display_name":"Consumer behaviour","level":2,"score":0.4499824047088623},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3553415834903717},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3530743718147278},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.29714202880859375}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:dash.harvard.edu:1/40620143","doi":null,"is_oa":true,"landing_page_url":"http://nrs.harvard.edu/urn-3:HUL.InstRepos:40620143","pdf_url":"http://nrs.harvard.edu/urn-3:HUL.InstRepos:40620143","source":{"id":"https://openalex.org/S4306401540","display_name":"Digital Access to Scholarship at Harvard (DASH) (Harvard University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I136199984","host_organization_name":"Harvard University","host_organization_lineage":["https://openalex.org/I136199984"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Thesis or Dissertation"},{"id":"mag:3148675503","doi":null,"is_oa":false,"landing_page_url":"https://dash.harvard.edu/handle/1/40620143","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:dash.harvard.edu:1/40620143","doi":null,"is_oa":true,"landing_page_url":"http://nrs.harvard.edu/urn-3:HUL.InstRepos:40620143","pdf_url":"http://nrs.harvard.edu/urn-3:HUL.InstRepos:40620143","source":{"id":"https://openalex.org/S4306401540","display_name":"Digital Access to Scholarship at Harvard (DASH) (Harvard University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I136199984","host_organization_name":"Harvard University","host_organization_lineage":["https://openalex.org/I136199984"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Thesis or Dissertation"},"sustainable_development_goals":[{"score":0.6207000017166138,"display_name":"Peace, justice, and strong institutions","id":"https://metadata.un.org/sdg/16"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3148675503.pdf","grobid_xml":"https://content.openalex.org/works/W3148675503.grobid-xml"},"referenced_works_count":71,"referenced_works":["https://openalex.org/W72496981","https://openalex.org/W383130425","https://openalex.org/W1965689506","https://openalex.org/W1967429035","https://openalex.org/W1969039856","https://openalex.org/W1971840500","https://openalex.org/W1974137161","https://openalex.org/W1975872179","https://openalex.org/W1976089762","https://openalex.org/W1985441741","https://openalex.org/W1990969594","https://openalex.org/W1994703838","https://openalex.org/W1995031937","https://openalex.org/W2002027130","https://openalex.org/W2009260120","https://openalex.org/W2014763271","https://openalex.org/W2014952300","https://openalex.org/W2016559105","https://openalex.org/W2022463977","https://openalex.org/W2026033252","https://openalex.org/W2028480306","https://openalex.org/W2038490153","https://openalex.org/W2046037438","https://openalex.org/W2046707279","https://openalex.org/W2049235312","https://openalex.org/W2059421651","https://openalex.org/W2064357321","https://openalex.org/W2079084267","https://openalex.org/W2081076889","https://openalex.org/W2083814377","https://openalex.org/W2084496451","https://openalex.org/W2086642814","https://openalex.org/W2089785767","https://openalex.org/W2096863171","https://openalex.org/W2097118035","https://openalex.org/W2097949912","https://openalex.org/W2098728317","https://openalex.org/W2099063295","https://openalex.org/W2102164576","https://openalex.org/W2102323017","https://openalex.org/W2102369945","https://openalex.org/W2108414000","https://openalex.org/W2110536310","https://openalex.org/W2113977894","https://openalex.org/W2114385529","https://openalex.org/W2114645473","https://openalex.org/W2124607917","https://openalex.org/W2124731824","https://openalex.org/W2125475233","https://openalex.org/W2138375504","https://openalex.org/W2140893254","https://openalex.org/W2141729865","https://openalex.org/W2144141083","https://openalex.org/W2144501061","https://openalex.org/W2163241745","https://openalex.org/W2164715962","https://openalex.org/W2165469275","https://openalex.org/W2168112513","https://openalex.org/W2171547295","https://openalex.org/W2171549555","https://openalex.org/W2177384719","https://openalex.org/W2178735069","https://openalex.org/W2300089440","https://openalex.org/W2488431251","https://openalex.org/W3021102661","https://openalex.org/W3023008627","https://openalex.org/W3121590070","https://openalex.org/W3124537122","https://openalex.org/W3125783638","https://openalex.org/W3184218770","https://openalex.org/W4232755161"],"related_works":["https://openalex.org/W2694778217","https://openalex.org/W6889067885","https://openalex.org/W6994293439","https://openalex.org/W2408824855","https://openalex.org/W4247563326","https://openalex.org/W2060778001","https://openalex.org/W1789492795","https://openalex.org/W2487566685","https://openalex.org/W1527814544","https://openalex.org/W7139282383"],"abstract_inverted_index":{"My":[0],"dissertation":[1],"is":[2],"composed":[3],"of":[4,10,17,28,43,61,67,90,135,163],"three":[5],"papers":[6],"on":[7,31,72,93],"the":[8,26,59,65,97],"psychology":[9],"implicit":[11,129],"contracts\u2014":[12],"that":[13,19,141,154],"is,":[14],"a":[15,133,161],"set":[16],"practices":[18],"individuals":[20],"expect":[21],"others":[22],"to":[23,70,104,145],"follow":[24],"in":[25,122],"absence":[27],"explicit":[29],"promises\u2014focusing":[30],"how":[32,41,128],"such":[33,44],"contracts":[34,45,130],"develop":[35],"(often":[36],"quickly":[37],"and":[38,40,50,58,115,124],"unexpectedly)":[39],"violations":[42],"harm":[46],"both":[47],"consumer-firm":[48],"relationships":[49,149],"interpersonal":[51],"relationships.":[52],"The":[53,79,88,118],"first":[54],"paper":[55,81,120],"(Procedural":[56],"justice":[57],"Risks":[60],"Consumer":[62],"Voting)":[63],"examines":[64,96],"impact":[66],"allowing":[68],"consumers":[69,105],"vote":[71],"firm":[73],"decisions\u2014thus":[74],"making":[75],"decision-making":[76],"processes":[77],"transparent.":[78],"second":[80],"(Why":[82],"Am":[83],"I":[84,158],"Seeing":[85],"This":[86],"Ad?":[87],"Effect":[89],"Ad":[91,94],"Transparency":[92],"Effectiveness)":[95],"relationship":[98,136],"between":[99],"ad":[100,116],"transparency":[101],"(i.e.,":[102],"disclosing":[103],"why":[106],"they":[107],"are":[108,156],"seeing":[109],"certain":[110],"targeted":[111],"advertisements":[112],"over":[113],"others)":[114],"performance.":[117],"third":[119],"(Pettiness":[121],"Communal-Sharing":[123],"Market-Pricing":[125],"Relationships)":[126],"explores":[127],"vary":[131],"as":[132],"function":[134],"type.":[137],"Specifically,":[138],"we":[139],"show":[140],"petty":[142],"behavior\u2014intentional":[143],"attentiveness":[144],"trivial":[146],"details\u2014harms":[147],"communal-sharing":[148],"by":[150],"increasing":[151],"people\u2019s":[152],"feelings":[153],"exchanges":[155],"transactional.":[157],"conclude":[159],"with":[160],"discussion":[162],"future":[164],"research":[165],"agenda.":[166]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2021-04-13T00:00:00"}