{"id":"https://openalex.org/W3145963623","doi":"https://doi.org/10.4324/9781003159070-chapter2","title":"Business-Driven Digital Transformation Framework: Formula 4.0","display_name":"Business-Driven Digital Transformation Framework: Formula 4.0","publication_year":2021,"publication_date":"2021-04-01","ids":{"openalex":"https://openalex.org/W3145963623","doi":"https://doi.org/10.4324/9781003159070-chapter2","mag":"3145963623"},"language":"en","primary_location":{"id":"doi:10.4324/9781003159070-chapter2","doi":"https://doi.org/10.4324/9781003159070-chapter2","is_oa":false,"landing_page_url":"https://doi.org/10.4324/9781003159070-chapter2","pdf_url":null,"source":{"id":"https://openalex.org/S4306463806","display_name":"Productivity Press eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Formula 4.0 for Digital Transformation","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4256295217","display_name":"Formula 4.0 for Digital Transformation"},"type":"book-chapter","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5074740991","display_name":"Venkatesh Upadrista","orcid":"https://orcid.org/0000-0002-8601-5830","observed_orcids":["https://orcid.org/0000-0002-8601-5830"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Venkatesh Upadrista","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5074740991"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.5216,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.93172691,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"19","last_page":"30"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.9541000127792358,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.9541000127792358,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.03240000084042549,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.0044999998062849045,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/digital-transformation","display_name":"digital transformation","score":0.9729999899864197},{"id":"https://openalex.org/keywords/business-drivers","display_name":"business drivers","score":0.8970000147819519},{"id":"https://openalex.org/keywords/data-analytics","display_name":"data analytics","score":0.9359999895095825},{"id":"https://openalex.org/keywords/predictive-analytics","display_name":"predictive analytics","score":0.8059999942779541},{"id":"https://openalex.org/keywords/customer-churn-prediction","display_name":"customer churn prediction","score":0.9049999713897705},{"id":"https://openalex.org/keywords/customer-loyalty","display_name":"customer loyalty","score":0.9679999947547913},{"id":"https://openalex.org/keywords/financial-services","display_name":"financial services","score":0.7699999809265137},{"id":"https://openalex.org/keywords/data-driven-decision-making","display_name":"data-driven decision making","score":0.6060000061988831}],"concepts":[{"id":"https://openalex.org/C204241405","wikidata":"https://www.wikidata.org/wiki/Q461499","display_name":"Transformation (genetics)","level":3,"score":0.6641889810562134},{"id":"https://openalex.org/C126082660","wikidata":"https://www.wikidata.org/wiki/Q4252370","display_name":"Digital transformation","level":2,"score":0.6436119675636292},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4020906090736389},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3663375675678253},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.13971278071403503},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.05226868391036987},{"id":"https://openalex.org/C104317684","wikidata":"https://www.wikidata.org/wiki/Q7187","display_name":"Gene","level":2,"score":0.0},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4324/9781003159070-chapter2","doi":"https://doi.org/10.4324/9781003159070-chapter2","is_oa":false,"landing_page_url":"https://doi.org/10.4324/9781003159070-chapter2","pdf_url":null,"source":{"id":"https://openalex.org/S4306463806","display_name":"Productivity Press eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Formula 4.0 for Digital Transformation","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4256295217","https://openalex.org/W4387309532","https://openalex.org/W3150516421","https://openalex.org/W2584835553","https://openalex.org/W4321601659","https://openalex.org/W7103537342","https://openalex.org/W4403103886","https://openalex.org/W6991821045","https://openalex.org/W4391184100","https://openalex.org/W4391358583"],"abstract_inverted_index":{"Formula":[0],"4.0":[1],"is":[2,46,84],"an":[3,58],"enterprise-wide":[4],"digital":[5,17,29,79],"transformation":[6,18,40,80],"framework":[7],"that":[8,132],"empowers":[9],"all":[10,54],"types":[11],"of":[12,28,68,87,105],"organizations":[13,74,111],"to":[14,23,50,75,93,138],"embark":[15],"on":[16],"journeys,":[19],"thereby":[20],"allowing":[21],"enterprises":[22],"achieve":[24],"the":[25,35,39,69,85,97,103],"full":[26],"benefits":[27],"at":[30],"scale":[31],"by":[32],"first":[33],"understanding":[34],"business":[36],"drivers":[37,72],"behind":[38],"and":[41,64,108,118,136,142,154],"then":[42],"enabling":[43],"transformation.":[44],"It":[45],"a":[47,152],"hard":[48],"fact":[49],"digest":[51],"but":[52],"not":[53],"existing":[55],"people":[56],"within":[57],"enterprise":[59],"will":[60],"be":[61],"required.":[62],"Data":[63,82],"analytics":[65,83,119,155],"form":[66],"one":[67],"very":[70],"important":[71],"for":[73],"excel":[76],"in":[77,91,112,146],"their":[78],"journey.":[81],"process":[86],"examining":[88],"data":[89,117,130,153],"sets":[90],"order":[92],"draw":[94],"conclusions":[95],"about":[96],"information":[98],"they":[99],"contain,":[100],"increasingly":[101],"with":[102,151],"aid":[104],"specialized":[106],"systems":[107],"software.":[109],"Leading":[110],"every":[113],"industry":[114],"are":[115],"wielding":[116],"as":[120],"competitive":[121],"weapons.":[122],"A":[123],"leading":[124],"financial":[125],"services":[126],"institution":[127],"uses":[128],"predictive":[129],"indicators":[131],"analyze":[133],"historical":[134],"transactions":[135],"variables":[137],"forecast":[139],"potential":[140],"churn":[141],"customer":[143],"loyalty.":[144],"Improvements":[145],"such":[147],"predictions":[148],"were":[149],"achieved":[150],"platform.":[156]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":2}],"updated_date":"2026-10-10T09:11:00.788812","created_date":"2021-04-13T00:00:00"}
