{"id":"https://openalex.org/W3142852630","doi":"https://doi.org/10.21512/ijobex.v2i2.7135","title":"EFFECT OF WORK ENVIRONMENT AND EMPLOYEE ENGAGEMENT ON JOB PERFORMANCE OF PUBLIC RELATION STAFF IN LUXURY HOTELS IN JAKARTA","display_name":"EFFECT OF WORK ENVIRONMENT AND EMPLOYEE ENGAGEMENT ON JOB PERFORMANCE OF PUBLIC RELATION STAFF IN LUXURY HOTELS IN JAKARTA","publication_year":2021,"publication_date":"2021-03-10","ids":{"openalex":"https://openalex.org/W3142852630","doi":"https://doi.org/10.21512/ijobex.v2i2.7135","mag":"3142852630"},"language":"en","primary_location":{"id":"doi:10.21512/ijobex.v2i2.7135","doi":"https://doi.org/10.21512/ijobex.v2i2.7135","is_oa":true,"landing_page_url":"https://doi.org/10.21512/ijobex.v2i2.7135","pdf_url":"https://journal.binus.ac.id/index.php/ijobex/article/download/7135/4032","source":{"id":"https://openalex.org/S4210227449","display_name":"International Journal of Organizational Business Excellence","issn_l":"2621-654X","issn":["2621-654X","2622-8793"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310314957","host_organization_name":"Bina Nusantara University","host_organization_lineage":["https://openalex.org/P4310314957"],"host_organization_lineage_names":["Bina Nusantara University"],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Organizational Business Excellence","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://journal.binus.ac.id/index.php/ijobex/article/download/7135/4032","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5028728046","display_name":"Yohanes Totok Suyoto","orcid":"https://orcid.org/0000-0002-4095-8497","observed_orcids":["https://orcid.org/0000-0002-4095-8497"]},"institutions":[{"id":"https://openalex.org/I4405273021","display_name":"Universitas Pembangunan Jaya","ror":"https://ror.org/055b3a641","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405273021"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Yohanes Totok Suyoto","raw_affiliation_strings":["Department of Management, Universitas Pembangunan Jaya, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management, Universitas Pembangunan Jaya, Indonesia","institution_ids":["https://openalex.org/I4405273021"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5040583866","display_name":"Yosaphat Danis Murtiharso","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405273021","display_name":"Universitas Pembangunan Jaya","ror":"https://ror.org/055b3a641","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405273021"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Yosaphat Danis Murtiharso","raw_affiliation_strings":["Department of Communication Science, Universitas Pembangunan Jaya, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Communication Science, Universitas Pembangunan Jaya, Indonesia","institution_ids":["https://openalex.org/I4405273021"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4405273021"],"apc_list":null,"apc_paid":null,"fwci":1.4004,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.81617744,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":"2","issue":"2","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.986299991607666,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.986299991607666,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.009399999864399433,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11543","display_name":"Employee Performance and Motivation","score":0.0026000000070780516,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/work-environment","display_name":"work environment","score":0.9990000128746033},{"id":"https://openalex.org/keywords/employee-engagement","display_name":"employee engagement","score":1.0},{"id":"https://openalex.org/keywords/job-performance","display_name":"employee performance","score":1.0},{"id":"https://openalex.org/keywords/public-relations-practitioners","display_name":"public relations practitioners","score":0.968999981880188},{"id":"https://openalex.org/keywords/luxury-hotels","display_name":"luxury hotels","score":0.9610000252723694},{"id":"https://openalex.org/keywords/five-star-hotels","display_name":"five-star hotels","score":0.9290000200271606},{"id":"https://openalex.org/keywords/hotel-industry","display_name":"hotel industry","score":0.5440000295639038},{"id":"https://openalex.org/keywords/jakarta","display_name":"Jakarta","score":0.8489999771118164}],"concepts":[{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.6113309860229492},{"id":"https://openalex.org/C152877465","wikidata":"https://www.wikidata.org/wiki/Q208042","display_name":"Regression analysis","level":2,"score":0.6021132469177246},{"id":"https://openalex.org/C99753626","wikidata":"https://www.wikidata.org/wiki/Q14937678","display_name":"Employee engagement","level":2,"score":0.5459576845169067},{"id":"https://openalex.org/C109643173","wikidata":"https://www.wikidata.org/wiki/Q400857","display_name":"Environment variable","level":2,"score":0.5121235847473145},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.498321533203125},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4957791268825531},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.4952622950077057},{"id":"https://openalex.org/C2781160688","wikidata":"https://www.wikidata.org/wiki/Q2234192","display_name":"Work engagement","level":3,"score":0.4805762767791748},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.47505924105644226},{"id":"https://openalex.org/C2982844603","wikidata":"https://www.wikidata.org/wiki/Q628858","display_name":"Work environment","level":3,"score":0.47342541813850403},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.446927011013031},{"id":"https://openalex.org/C3017909875","wikidata":"https://www.wikidata.org/wiki/Q628858","display_name":"Working environment","level":2,"score":0.4423438310623169},{"id":"https://openalex.org/C174954385","wikidata":"https://www.wikidata.org/wiki/Q6206740","display_name":"Job performance","level":3,"score":0.4348730444908142},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4181666374206543},{"id":"https://openalex.org/C27574286","wikidata":"https://www.wikidata.org/wiki/Q320723","display_name":"Variables","level":2,"score":0.41656115651130676},{"id":"https://openalex.org/C25343380","wikidata":"https://www.wikidata.org/wiki/Q277521","display_name":"Relation (database)","level":2,"score":0.4161813259124756},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.26299357414245605},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.21980243921279907},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.18548700213432312},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.1371968388557434},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1165098249912262},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.09253966808319092},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.08041492104530334},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.21512/ijobex.v2i2.7135","doi":"https://doi.org/10.21512/ijobex.v2i2.7135","is_oa":true,"landing_page_url":"https://doi.org/10.21512/ijobex.v2i2.7135","pdf_url":"https://journal.binus.ac.id/index.php/ijobex/article/download/7135/4032","source":{"id":"https://openalex.org/S4210227449","display_name":"International Journal of Organizational Business Excellence","issn_l":"2621-654X","issn":["2621-654X","2622-8793"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310314957","host_organization_name":"Bina Nusantara University","host_organization_lineage":["https://openalex.org/P4310314957"],"host_organization_lineage_names":["Bina Nusantara University"],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Organizational Business Excellence","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.21512/ijobex.v2i2.7135","doi":"https://doi.org/10.21512/ijobex.v2i2.7135","is_oa":true,"landing_page_url":"https://doi.org/10.21512/ijobex.v2i2.7135","pdf_url":"https://journal.binus.ac.id/index.php/ijobex/article/download/7135/4032","source":{"id":"https://openalex.org/S4210227449","display_name":"International Journal of Organizational Business Excellence","issn_l":"2621-654X","issn":["2621-654X","2622-8793"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310314957","host_organization_name":"Bina Nusantara University","host_organization_lineage":["https://openalex.org/P4310314957"],"host_organization_lineage_names":["Bina Nusantara University"],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Organizational Business Excellence","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":1.0}],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.5}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3142852630.pdf","grobid_xml":"https://content.openalex.org/works/W3142852630.grobid-xml"},"referenced_works_count":20,"referenced_works":["https://openalex.org/W226378886","https://openalex.org/W1964536651","https://openalex.org/W1965480655","https://openalex.org/W1983535989","https://openalex.org/W2005144598","https://openalex.org/W2049053063","https://openalex.org/W2108801668","https://openalex.org/W2116126676","https://openalex.org/W2129446886","https://openalex.org/W2162082099","https://openalex.org/W2183582269","https://openalex.org/W2495001861","https://openalex.org/W2765252927","https://openalex.org/W2889899908","https://openalex.org/W2944534213","https://openalex.org/W2947918943","https://openalex.org/W3015634246","https://openalex.org/W4238394259","https://openalex.org/W6763092632","https://openalex.org/W7030239333"],"related_works":["https://openalex.org/W4391181237","https://openalex.org/W2535515148","https://openalex.org/W4389640185","https://openalex.org/W6950388155","https://openalex.org/W2083584998","https://openalex.org/W2985484479","https://openalex.org/W4388407917","https://openalex.org/W7217098375","https://openalex.org/W2622102514","https://openalex.org/W4386225691"],"abstract_inverted_index":{"The":[0,102,147],"aim":[1],"of":[2,19,22,32,39,46,51,56,110,127,130,150,171,174,179],"this":[3],"study":[4],"is":[5,61],"to":[6,42,66,167],"examine":[7],"the":[8,20,47,54,60,108,128],"relationship":[9],"between":[10],"working":[11],"environment":[12,83,112,155],"and":[13,64,86,94,117,122,139,144,156,163],"employee":[14,87,131,157],"engagement":[15,88,132,158],"toward":[16],"job":[17,95,114,134,169],"performance":[18,48,55,96,170],"employees":[21,58],"public":[23],"relation":[24],"(PR)":[25],"staff":[26,173],"in":[27,30,59],"five-star":[28],"hotels":[29],"province":[31,178],"Jakarta,":[33,180],"Indonesia.":[34,181],"From":[35],"a":[36,161],"preliminary":[37],"survey":[38],"100":[40],"customers":[41],"measure":[43,107],"customers'":[44],"perceptions":[45],"indicatedthat":[49],"34%":[50],"respondents":[52],"rated":[53],"those":[57],"still":[62],"poor":[63],"needs":[65],"be":[67],"improved.":[68],"This":[69],"research":[70],"using":[71],"structural":[72,103],"equation":[73],"modeling":[74],"as":[75,91,99],"an":[76],"analysis":[77,105],"tools.":[78],"Observed":[79],"variables":[80],"are":[81,120,142],"work":[82,111,154],"(6":[84],"indicators)":[85,90,98],"(34":[89],"exogeneous":[92],"variable":[93],"(15":[97],"endogenous":[100],"variable.":[101],"model":[104],"that":[106],"effect":[109,129],"on":[113,133],"performanceshowedt":[115],"value":[116,138,149],"regression":[118,140],"coefficient":[119,141],"4.78":[121],"0.64":[123],"respectively.":[124,146],"Analysis":[125],"result":[126],"performance,":[135],"obtained":[136],"t":[137],"5.39":[143],"0.75":[145],"R\u00b2":[148],"0.565":[151],"shows":[152],"how":[153],"can":[159],"play":[160],"positive":[162],"significant":[164],"role":[165],"together":[166],"improve":[168],"PR":[172],"five":[175],"stars":[176],"hotelsin":[177]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2}],"updated_date":"2026-10-14T16:39:01.820549","created_date":"2021-04-13T00:00:00"}