{"id":"https://openalex.org/W3139075960","doi":null,"title":"Trust\u2011Communication Dyad in Inter\u2011Personal Workplace Relationships Dynamics of Trust Deterioration and Breach","display_name":"Trust\u2011Communication Dyad in Inter\u2011Personal Workplace Relationships Dynamics of Trust Deterioration and Breach","publication_year":2014,"publication_date":"2014-12-01","ids":{"openalex":"https://openalex.org/W3139075960","mag":"3139075960"},"language":"en","primary_location":{"id":"pmh:oai:ojs2.academic-publishing.org:article/1034","doi":null,"is_oa":true,"landing_page_url":"https://academic-publishing.org/index.php/ejkm/article/view/1034","pdf_url":"https://academic-publishing.org/index.php/ejkm/article/download/1034/997","source":{"id":"https://openalex.org/S123977160","display_name":"Electronic Journal of Knowledge Management","issn_l":"1479-4411","issn":["1479-4411"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310320329","host_organization_name":"Academic Conferences and Publishing International","host_organization_lineage":["https://openalex.org/P4310320329"],"host_organization_lineage_names":["Academic Conferences and Publishing International"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"1479-4411","raw_type":"info:eu-repo/semantics/article"},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://academic-publishing.org/index.php/ejkm/article/download/1034/997","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5017946793","display_name":"Taina Inkeri Savolainen","orcid":"https://orcid.org/0000-0002-3454-3121","observed_orcids":["https://orcid.org/0000-0002-3454-3121"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Taina Savolainen","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-3454-3121","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5053733795","display_name":"Palmira L\u00f3pez\u2010Fresno","orcid":"https://orcid.org/0000-0003-4381-5392","observed_orcids":["https://orcid.org/0000-0003-4381-5392"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Palmira L\u00f3pez\u2010Fresno","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0003-4381-5392","affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5008513258","display_name":"Mirjami Ikonen","orcid":"https://orcid.org/0000-0002-9915-0927","observed_orcids":["https://orcid.org/0000-0002-9915-0927"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Mirjami Ikonen","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-9915-0927","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.1994,"has_fulltext":true,"cited_by_count":23,"citation_normalized_percentile":{"value":0.91231572,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"12","issue":"4","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.47609999775886536,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.47609999775886536,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.09690000116825104,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11239","display_name":"Social Capital and Networks","score":0.07450000196695328,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/trust","display_name":"trust","score":0.6869999766349792},{"id":"https://openalex.org/keywords/workplace-communication","display_name":"workplace communication","score":0.699999988079071},{"id":"https://openalex.org/keywords/breach-of-trust","display_name":"breach of trust","score":0.8169999718666077},{"id":"https://openalex.org/keywords/trust-recovery","display_name":"trust repair","score":0.9570000171661377},{"id":"https://openalex.org/keywords/intangible-assets","display_name":"intangible assets","score":0.9610000252723694},{"id":"https://openalex.org/keywords/workplace-bullying","display_name":"workplace harassment","score":0.6890000104904175},{"id":"https://openalex.org/keywords/leadership","display_name":"leadership","score":0.8500000238418579},{"id":"https://openalex.org/keywords/human-resource-management","display_name":"human resource management","score":0.921999990940094},{"id":"https://openalex.org/keywords/human-capital-development","display_name":"human capital development","score":0.7350000143051147}],"concepts":[{"id":"https://openalex.org/C2777716012","wikidata":"https://www.wikidata.org/wiki/Q5318389","display_name":"Dyad","level":2,"score":0.7250208854675293},{"id":"https://openalex.org/C164850336","wikidata":"https://www.wikidata.org/wiki/Q3685487","display_name":"Interpersonal communication","level":2,"score":0.6425264477729797},{"id":"https://openalex.org/C2781256819","wikidata":"https://www.wikidata.org/wiki/Q16828835","display_name":"Antecedent (behavioral psychology)","level":2,"score":0.5967269539833069},{"id":"https://openalex.org/C76178495","wikidata":"https://www.wikidata.org/wiki/Q4808784","display_name":"Asset (computer security)","level":2,"score":0.57131028175354},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5365797281265259},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4788739085197449},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.47202175855636597},{"id":"https://openalex.org/C2778380070","wikidata":"https://www.wikidata.org/wiki/Q427581","display_name":"Intangible asset","level":2,"score":0.4695083796977997},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4637385606765747},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.21311447024345398},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.21298590302467346},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.12319523096084595},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.11543935537338257},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.09997954964637756},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:ojs2.academic-publishing.org:article/1034","doi":null,"is_oa":true,"landing_page_url":"https://academic-publishing.org/index.php/ejkm/article/view/1034","pdf_url":"https://academic-publishing.org/index.php/ejkm/article/download/1034/997","source":{"id":"https://openalex.org/S123977160","display_name":"Electronic Journal of Knowledge Management","issn_l":"1479-4411","issn":["1479-4411"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310320329","host_organization_name":"Academic Conferences and Publishing International","host_organization_lineage":["https://openalex.org/P4310320329"],"host_organization_lineage_names":["Academic Conferences and Publishing International"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"1479-4411","raw_type":"info:eu-repo/semantics/article"},{"id":"mag:3139075960","doi":null,"is_oa":true,"landing_page_url":"https://academic-publishing.org/index.php/ejkm/article/view/1034","pdf_url":null,"source":{"id":"https://openalex.org/S123977160","display_name":"Electronic Journal of Knowledge Management","issn_l":"1479-4411","issn":["1479-4411"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310320329","host_organization_name":"Academic Conferences and Publishing International","host_organization_lineage":["https://openalex.org/P4310320329"],"host_organization_lineage_names":["Academic Conferences and Publishing International"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Electronic Journal of Knowledge Management","raw_type":null}],"best_oa_location":{"id":"pmh:oai:ojs2.academic-publishing.org:article/1034","doi":null,"is_oa":true,"landing_page_url":"https://academic-publishing.org/index.php/ejkm/article/view/1034","pdf_url":"https://academic-publishing.org/index.php/ejkm/article/download/1034/997","source":{"id":"https://openalex.org/S123977160","display_name":"Electronic Journal of Knowledge Management","issn_l":"1479-4411","issn":["1479-4411"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","norway-1","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310320329","host_organization_name":"Academic Conferences and Publishing International","host_organization_lineage":["https://openalex.org/P4310320329"],"host_organization_lineage_names":["Academic Conferences and Publishing International"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"1479-4411","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3139075960.pdf","grobid_xml":"https://content.openalex.org/works/W3139075960.grobid-xml"},"referenced_works_count":26,"referenced_works":["https://openalex.org/W16182129","https://openalex.org/W113369757","https://openalex.org/W275838142","https://openalex.org/W1546982270","https://openalex.org/W1601659067","https://openalex.org/W1607873189","https://openalex.org/W1966749940","https://openalex.org/W1996602286","https://openalex.org/W2004845716","https://openalex.org/W2017288619","https://openalex.org/W2026392689","https://openalex.org/W2059907080","https://openalex.org/W2060740787","https://openalex.org/W2061050200","https://openalex.org/W2078158581","https://openalex.org/W2108183214","https://openalex.org/W2124598802","https://openalex.org/W2136407476","https://openalex.org/W2142175015","https://openalex.org/W2148215741","https://openalex.org/W2247095457","https://openalex.org/W2409831495","https://openalex.org/W2416858021","https://openalex.org/W2801076162","https://openalex.org/W3094641275","https://openalex.org/W3156723061"],"related_works":["https://openalex.org/W2602413021","https://openalex.org/W312007477","https://openalex.org/W7206810604","https://openalex.org/W2004380403","https://openalex.org/W3134643900","https://openalex.org/W4398781638","https://openalex.org/W6944504684","https://openalex.org/W2156105033","https://openalex.org/W4214669516","https://openalex.org/W2592405776"],"abstract_inverted_index":{"Abstract:":[0],"Trust":[1,225,293],"has":[2],"become":[3],"an":[4,248],"important":[5,249],"intangible":[6,145,188,229],"asset":[7,147,230],"in":[8,15,26,65,126,148,171,203,209,221,251],"organizations":[9],"as":[10,194,228],"a":[11,106,182,235],"foundation":[12],"for":[13,96,144,239],"cooperation":[14],"workplace":[16,67,302],"relationships.":[17,32,68,224],"The":[18,46,69,134,179,241],"paper":[19,47,73,115,135,156,180],"discusses":[20],"and":[21,40,53,55,60,79,86,88,94,142,150,168,177,196,216,231,233,237,253,264,287,295],"examines":[22,48],"development":[23,130],"of":[24,37,62,71,81,139,154,162,174,187,206,255],"trust":[25,38,41,54,63,87,129,141,167,175,195,207,215,277],"relation":[27,165],"to":[28,75,92,118,274,279,290,298],"communication":[29,52,85,143,197,217,234,246],"within":[30,261],"work":[31,223],"More":[33],"specifically,":[34],"the":[35,49,72,82,102,114,137,155,160,164,172,204,212,262,266,275,281,291],"dynamics":[36,83],"deterioration":[39,252],"breach":[42],"is":[43,74,157,226,272],"studied":[44],"empirically.":[45],"interplay":[50],"between":[51,84,131,166],"how":[56,123],"building,":[57],"violation,":[58],"breaches":[59,254,296],"restoration":[61],"develop":[64,280],"inter\u2011personal":[66],"aim":[70],"provide":[76],"new":[77],"knowledge":[78],"insights":[80],"make":[89],"practical":[90],"implications":[91],"leadership":[93],"HRM":[95],"human":[97],"capital":[98],"development.":[99],"By":[100],"presenting":[101],"empirical":[103],"findings":[104,242],"from":[105],"qualitative":[107],"case":[108],"study":[109],"with":[110,301],"other":[111],"complementing":[112],"data":[113],"also":[116],"aims":[117],"shed":[119],"more":[120],"light":[121],"on":[122,159],"poor":[124,245],"communication,":[125,169],"particular,":[127],"affects":[128],"actors":[132],"involved.":[133,269],"advocates":[136],"importance":[138],"developing":[140],"intellectual":[146],"workplaces":[149],"their":[151],"management.":[152],"Originality":[153],"based":[158],"idea":[161],"exploring":[163],"specifically":[170],"situation":[173],"violation":[176,294],"breach.":[178],"provides":[181],"still":[183],"under":[184],"researched":[185],"issue":[186],"assets,":[189],"since":[190],"relational":[191],"resources":[192],"such":[193],"have":[198],"not":[199],"been":[200],"widely":[201,260],"examined":[202],"context":[205],"breach,":[208],"specific.":[210],"In":[211],"theoretical":[213],"discussion,":[214],"are":[218],"seen":[219],"interwoven":[220],"interpersonal":[222],"looked":[227],"skill":[232],"means":[236],"antecedent":[238],"trust.":[240,256],"show":[243],"that":[244],"plays":[247],"role":[250],"Distrust":[257],"may":[258,283],"permeate":[259],"organization":[263],"beyond":[265],"original":[267],"parties":[268],"If":[270],"space":[271],"left":[273],"low":[276],"climate":[278],"consequences":[282],"be":[284,299],"unfavorable,":[285],"harmful":[286],"even":[288],"damaging":[289],"organization.":[292],"seem":[297],"connected":[300],"bullying":[303],"wit":[304]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":2},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1}],"updated_date":"2026-10-28T10:33:24.094632","created_date":"2021-03-29T00:00:00"}