{"id":"https://openalex.org/W313798130","doi":null,"title":"Technology, restructuring and the changing role of office support staff","display_name":"Technology, restructuring and the changing role of office support staff","publication_year":1996,"publication_date":"1996-01-01","ids":{"openalex":"https://openalex.org/W313798130","mag":"313798130"},"language":"en","primary_location":{"id":"mag:313798130","doi":null,"is_oa":false,"landing_page_url":"http://eprints.usq.edu.au/4462/","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5046489463","display_name":"Heather Maguire","orcid":"https://orcid.org/0000-0002-0246-7638","observed_orcids":["https://orcid.org/0000-0002-0246-7638"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Heather Maguire","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-0246-7638","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5046489463"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10208","display_name":"Labor market dynamics and wage inequality","score":0.3391000032424927,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10208","display_name":"Labor market dynamics and wage inequality","score":0.3391000032424927,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13611","display_name":"Education, Management, Technology, Human Resources","score":0.18289999663829803,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13911","display_name":"Employment, Labor, and Gender Studies","score":0.1639000028371811,"subfield":{"id":"https://openalex.org/subfields/1410","display_name":"Industrial relations"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/secretaries","display_name":"secretaries","score":0.9980000257492065},{"id":"https://openalex.org/keywords/informational-advantage","display_name":"information advantage","score":0.7990000247955322},{"id":"https://openalex.org/keywords/information-technology","display_name":"information technology","score":0.5649999976158142},{"id":"https://openalex.org/keywords/organizational-restructuring","display_name":"organizational restructuring","score":0.8510000109672546},{"id":"https://openalex.org/keywords/information-processing","display_name":"information processing","score":0.5139999985694885},{"id":"https://openalex.org/keywords/labor-supply","display_name":"labor supply","score":0.5950000286102295},{"id":"https://openalex.org/keywords/labor-demand","display_name":"labor demand","score":0.546999990940094},{"id":"https://openalex.org/keywords/clerical-work","display_name":"clerical work","score":0.3580000102519989}],"concepts":[{"id":"https://openalex.org/C45237549","wikidata":"https://www.wikidata.org/wiki/Q1376796","display_name":"Restructuring","level":2,"score":0.8854078054428101},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6272684931755066},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5220848917961121},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.49995970726013184},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.48172667622566223},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3736017346382141},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.32686328887939453},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.32630014419555664},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.1814078688621521},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1403392255306244},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.13090845942497253},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1274484395980835},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:313798130","doi":null,"is_oa":false,"landing_page_url":"http://eprints.usq.edu.au/4462/","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.7257999777793884}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W1865847336","https://openalex.org/W4388134940","https://openalex.org/W2252172363","https://openalex.org/W185500073","https://openalex.org/W2352029962","https://openalex.org/W4401062873","https://openalex.org/W638945048","https://openalex.org/W2032849395","https://openalex.org/W7008994033","https://openalex.org/W1834298570"],"abstract_inverted_index":{"Successful":[0],"organisations":[1],"are":[2],"increasingly":[3],"becoming":[4],"those":[5],"with":[6],"the":[7,14,64],"'information":[8],"advantage'.":[9],"The":[10],"increasing":[11],"recognition":[12],"of":[13,37,41,49,66,69],"link":[15],"between":[16],"information":[17],"and":[18,45],"success":[19],"has":[20],"brought":[21],"about":[22],"a":[23,47,53],"new":[24],"focus":[25],"on":[26],"employees":[27],"who":[28],"process":[29],"information.":[30],"This":[31],"paper":[32],"reports":[33],"an":[34],"international":[35],"study":[36],"one":[38],"such":[39],"group":[40],"workers":[42],"ie":[43],"secretaries":[44],"suggests":[46],"number":[48],"reasons":[50],"why,":[51],"at":[52],"time":[54],"when":[55],"demand":[56],"for":[57],"efficient":[58],"office":[59],"support":[60],"staff":[61],"is":[62,71],"increasing,":[63],"supply":[65],"this":[67],"type":[68],"employee":[70],"decreasing.":[72]},"counts_by_year":[],"updated_date":"2025-11-06T04:12:42.849631","created_date":"2016-06-24T00:00:00"}
