{"id":"https://openalex.org/W3137074705","doi":"https://doi.org/10.18502/kss.v5i5.8796","title":"Improving Employees\u2019 Performance in Citra Mandiri Mobil","display_name":"Improving Employees\u2019 Performance in Citra Mandiri Mobil","publication_year":2021,"publication_date":"2021-03-22","ids":{"openalex":"https://openalex.org/W3137074705","doi":"https://doi.org/10.18502/kss.v5i5.8796","mag":"3137074705"},"language":"en","primary_location":{"id":"doi:10.18502/kss.v5i5.8796","doi":"https://doi.org/10.18502/kss.v5i5.8796","is_oa":true,"landing_page_url":"https://doi.org/10.18502/kss.v5i5.8796","pdf_url":"https://knepublishing.com/index.php/KnE-Social/article/download/8796/14937","source":{"id":"https://openalex.org/S2765078954","display_name":"KnE Social Sciences","issn_l":"2518-668X","issn":["2518-668X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319396","host_organization_name":"Knowledge E","host_organization_lineage":["https://openalex.org/P4310319396"],"host_organization_lineage_names":["Knowledge E"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"KnE Social Sciences","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://knepublishing.com/index.php/KnE-Social/article/download/8796/14937","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5027180583","display_name":"Steven Humato","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210113684","display_name":"Universitas Ciputra","ror":"https://ror.org/01zj4g759","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210113684"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Steven Humato","raw_affiliation_strings":["Faculty of Management and Business, Magister Management Program, Universitas Ciputra Surabaya, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Management and Business, Magister Management Program, Universitas Ciputra Surabaya, Indonesia","institution_ids":["https://openalex.org/I4210113684"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5060328757","display_name":"Tina Melinda","orcid":"https://orcid.org/0000-0002-2919-8300","observed_orcids":["https://orcid.org/0000-0002-2919-8300"]},"institutions":[{"id":"https://openalex.org/I4210113684","display_name":"Universitas Ciputra","ror":"https://ror.org/01zj4g759","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210113684"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Tina Melinda","raw_affiliation_strings":["Faculty of Management and Business, Magister Management Program, Universitas Ciputra Surabaya, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Management and Business, Magister Management Program, Universitas Ciputra Surabaya, Indonesia","institution_ids":["https://openalex.org/I4210113684"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210113684"],"apc_list":null,"apc_paid":null,"fwci":0.9336,"has_fulltext":true,"cited_by_count":2,"citation_normalized_percentile":{"value":0.74154271,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":93,"max":95},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.9922000169754028,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.9922000169754028,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11543","display_name":"Employee Performance and Motivation","score":0.006099999882280827,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14436","display_name":"Employee Performance and Leadership","score":0.0006000000284984708,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/job-performance","display_name":"employee performance","score":0.9729999899864197},{"id":"https://openalex.org/keywords/performance-management","display_name":"performance management","score":0.9279999732971191},{"id":"https://openalex.org/keywords/employee-motivation","display_name":"employee motivation","score":0.8960000276565552},{"id":"https://openalex.org/keywords/employee-incentives","display_name":"employee incentives","score":0.6840000152587891},{"id":"https://openalex.org/keywords/employee-punishment","display_name":"employee punishment","score":0.6069999933242798},{"id":"https://openalex.org/keywords/employee-knowledge-and-skills","display_name":"employee knowledge and skills","score":0.6800000071525574},{"id":"https://openalex.org/keywords/organizational-climate","display_name":"organizational climate","score":0.9150000214576721},{"id":"https://openalex.org/keywords/leadership-support","display_name":"leadership support","score":0.8220000267028809},{"id":"https://openalex.org/keywords/marketing-teams","display_name":"marketing teams","score":0.460999995470047},{"id":"https://openalex.org/keywords/automotive-industry","display_name":"automotive industry","score":0.5139999985694885}],"concepts":[{"id":"https://openalex.org/C153180980","wikidata":"https://www.wikidata.org/wiki/Q19776675","display_name":"Commit","level":2,"score":0.7768583297729492},{"id":"https://openalex.org/C24845683","wikidata":"https://www.wikidata.org/wiki/Q178651","display_name":"Interview","level":2,"score":0.6498618721961975},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5604152083396912},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5082628130912781},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4227031469345093},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.34859079122543335},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3249514698982239},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.07394716143608093},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.18502/kss.v5i5.8796","doi":"https://doi.org/10.18502/kss.v5i5.8796","is_oa":true,"landing_page_url":"https://doi.org/10.18502/kss.v5i5.8796","pdf_url":"https://knepublishing.com/index.php/KnE-Social/article/download/8796/14937","source":{"id":"https://openalex.org/S2765078954","display_name":"KnE Social Sciences","issn_l":"2518-668X","issn":["2518-668X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319396","host_organization_name":"Knowledge E","host_organization_lineage":["https://openalex.org/P4310319396"],"host_organization_lineage_names":["Knowledge E"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"KnE Social Sciences","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.18502/kss.v5i5.8796","doi":"https://doi.org/10.18502/kss.v5i5.8796","is_oa":true,"landing_page_url":"https://doi.org/10.18502/kss.v5i5.8796","pdf_url":"https://knepublishing.com/index.php/KnE-Social/article/download/8796/14937","source":{"id":"https://openalex.org/S2765078954","display_name":"KnE Social Sciences","issn_l":"2518-668X","issn":["2518-668X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319396","host_organization_name":"Knowledge E","host_organization_lineage":["https://openalex.org/P4310319396"],"host_organization_lineage_names":["Knowledge E"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"KnE Social Sciences","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.7257999777793884,"id":"https://metadata.un.org/sdg/8"}],"sustainable_development_goals_aurora":[{"display_name":"Climate action","score":0.6100000143051147,"id":"https://metadata.un.org/sdg/13"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3137074705.pdf","grobid_xml":"https://content.openalex.org/works/W3137074705.grobid-xml"},"referenced_works_count":9,"referenced_works":["https://openalex.org/W283628","https://openalex.org/W274148733","https://openalex.org/W2014267000","https://openalex.org/W2066799809","https://openalex.org/W2580533793","https://openalex.org/W2955311731","https://openalex.org/W3137074705","https://openalex.org/W3208882659","https://openalex.org/W6992780052"],"related_works":["https://openalex.org/W4402492587","https://openalex.org/W4413443827","https://openalex.org/W4408277802","https://openalex.org/W3087438892","https://openalex.org/W4402895150","https://openalex.org/W7217871506","https://openalex.org/W4407771495","https://openalex.org/W4390838344","https://openalex.org/W4402530759","https://openalex.org/W4401867182"],"abstract_inverted_index":{"The":[0,44],"purpose":[1],"of":[2,31,40,46,93,118,143,164,170],"this":[3,47],"research":[4,22],"was":[5],"to":[6,52,71,95,133,147,166],"describe":[7],"the":[8,16,38,89,116,141,144,168],"methods":[9,25],"that":[10,50],"can":[11,56],"improve":[12,53,72,167],"employee":[13,54,65,178],"performance":[14,55,169,176],"in":[15,59],"Citra":[17,32,41,171],"Mandiri":[18,33,42,172],"Mobil":[19,173],"company.":[20],"This":[21],"used":[23],"qualitative":[24],"by":[26,100,123],"interviewing":[27],"participants,":[28],"namely":[29],"employees":[30,105,134,157],"Mobil,":[34],"automotive":[35],"entrepreneurs,":[36],"and":[37,79,91,102,108,150],"owner":[39],"Mobil.":[43],"results":[45],"study":[48],"found":[49],"efforts":[51,165],"be":[57],"done":[58],"several":[60],"ways,":[61],"including:":[62],"(1)":[63],"increasing":[64,88],"motivation;":[66],"(2)":[67],"meeting":[68],"employees\u2019":[69,77],"expectations":[70],"their":[73],"performance;":[74],"(3)":[75],"improving":[76],"knowledge":[78],"skills;":[80],"(4)":[81],"creating":[82],"a":[83,119,131,152],"comfortable":[84],"work":[85,97],"climate;":[86],"(5)":[87],"role":[90],"support":[92],"leaders":[94],"overcome":[96],"problems":[98],"faced":[99],"employees;":[101],"(6)":[103],"rewarding":[104],"with":[106],"achievements":[107],"using":[109,140,151],"more":[110,153],"persuasive":[111,154],"punishment":[112],"for":[113],"employees.":[114,174],"Furthermore,":[115],"formation":[117],"marketing":[120,180],"team":[121],"led":[122],"seniors,":[124],"providing":[125],"facilities":[126],"such":[127],"as":[128],"vehicles,":[129],"give":[130],"loan":[132],"who":[135],"excel,":[136],"starting":[137],"periodic":[138],"briefings,":[139],"\u201cEmployee":[142],"Month\u201d":[145],"approach":[146,155],"reward":[148],"employees,":[149],"when":[156],"commit":[158],"violations,":[159],"are":[160],"some":[161],"tangible":[162],"forms":[163],"Keywords:":[175],"management,":[177],"performance,":[179]},"counts_by_year":[{"year":2021,"cited_by_count":2}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2021-03-29T00:00:00"}
