{"id":"https://openalex.org/W3134061553","doi":"https://doi.org/10.35741/issn.0258-2724.55.2.7","title":"Business Intelligence of Indonesian Telematics Human Resource: Optimization of Customer and Internal Balanced Scorecards","display_name":"Business Intelligence of Indonesian Telematics Human Resource: Optimization of Customer and Internal Balanced Scorecards","publication_year":2020,"publication_date":"2020-01-01","ids":{"openalex":"https://openalex.org/W3134061553","doi":"https://doi.org/10.35741/issn.0258-2724.55.2.7","mag":"3134061553"},"language":"en","primary_location":{"id":"doi:10.35741/issn.0258-2724.55.2.7","doi":"https://doi.org/10.35741/issn.0258-2724.55.2.7","is_oa":true,"landing_page_url":"https://doi.org/10.35741/issn.0258-2724.55.2.7","pdf_url":"http://jsju.org/index.php/journal/article/download/528/523","source":{"id":"https://openalex.org/S4306535130","display_name":"Journal of Southwest Jiaotong University","issn_l":"0258-2724","issn":["0258-2724","1005-2429"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["poland-40","russia-white-list-3"],"host_organization":"https://openalex.org/P4310319982","host_organization_name":"Science Press","host_organization_lineage":["https://openalex.org/P4310319982"],"host_organization_lineage_names":["Science Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Southwest Jiaotong University","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"http://jsju.org/index.php/journal/article/download/528/523","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5030757905","display_name":"Eneng Tita Tosida","orcid":"https://orcid.org/0000-0001-7067-0665","observed_orcids":["https://orcid.org/0000-0001-7067-0665"]},"institutions":[{"id":"https://openalex.org/I70054679","display_name":"Pakuan University","ror":"https://ror.org/03r7ras86","country_code":"ID","type":"education","lineage":["https://openalex.org/I70054679"]}],"countries":["ID"],"is_corresponding":true,"raw_author_name":"Eneng Tita Tosida","raw_affiliation_strings":["Computer Science Department, Universitas Pakuan Jl. Pakuan, PO Box 452, Bogor, 16143, Jawa Barat, Indonesia,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Computer Science Department, Universitas Pakuan Jl. Pakuan, PO Box 452, Bogor, 16143, Jawa Barat, Indonesia,","institution_ids":["https://openalex.org/I70054679"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028988154","display_name":"Irfan Wahyudin","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I70054679","display_name":"Pakuan University","ror":"https://ror.org/03r7ras86","country_code":"ID","type":"education","lineage":["https://openalex.org/I70054679"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Irfan Wahyudin","raw_affiliation_strings":["Computer Science Department, Universitas Pakuan Jl. Pakuan, PO Box 452, Bogor, 16143, Jawa Barat, Indonesia,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Computer Science Department, Universitas Pakuan Jl. Pakuan, PO Box 452, Bogor, 16143, Jawa Barat, Indonesia,","institution_ids":["https://openalex.org/I70054679"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5014229283","display_name":"Fredi Andria","orcid":"https://orcid.org/0009-0001-3103-5324","observed_orcids":["https://orcid.org/0009-0001-3103-5324"]},"institutions":[{"id":"https://openalex.org/I70054679","display_name":"Pakuan University","ror":"https://ror.org/03r7ras86","country_code":"ID","type":"education","lineage":["https://openalex.org/I70054679"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Fredi Andria","raw_affiliation_strings":["Management Department, Universitas Pakuan Jl. Pakuan, PO Box 452, Bogor, 16143, Jawa Barat, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Management Department, Universitas Pakuan Jl. Pakuan, PO Box 452, Bogor, 16143, Jawa Barat, Indonesia","institution_ids":["https://openalex.org/I70054679"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5019545320","display_name":"Taufik Djatna","orcid":"https://orcid.org/0000-0002-2071-089X","observed_orcids":["https://orcid.org/0000-0002-2071-089X"]},"institutions":[{"id":"https://openalex.org/I21881038","display_name":"IPB University","ror":"https://ror.org/05smgpd89","country_code":"ID","type":"education","lineage":["https://openalex.org/I21881038"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Taufik Djatna","raw_affiliation_strings":["Industrial Engineering, Institut Pertanian Bogor Bogor, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Industrial Engineering, Institut Pertanian Bogor Bogor, Indonesia","institution_ids":["https://openalex.org/I21881038"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062024219","display_name":"Winda Kartika Ningsih","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I70054679","display_name":"Pakuan University","ror":"https://ror.org/03r7ras86","country_code":"ID","type":"education","lineage":["https://openalex.org/I70054679"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Winda Kartika Ningsih","raw_affiliation_strings":["Computer Science Department, Universitas Pakuan Jl. Pakuan, PO Box 452, Bogor, 16143, Jawa Barat, Indonesia,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Computer Science Department, Universitas Pakuan Jl. Pakuan, PO Box 452, Bogor, 16143, Jawa Barat, Indonesia,","institution_ids":["https://openalex.org/I70054679"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5060730044","display_name":"Desti Dina Lestari","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I70054679","display_name":"Pakuan University","ror":"https://ror.org/03r7ras86","country_code":"ID","type":"education","lineage":["https://openalex.org/I70054679"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Desti Dina Lestari","raw_affiliation_strings":["Computer Science Department, Universitas Pakuan Jl. Pakuan, PO Box 452, Bogor, 16143, Jawa Barat, Indonesia,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Computer Science Department, Universitas Pakuan Jl. Pakuan, PO Box 452, Bogor, 16143, Jawa Barat, Indonesia,","institution_ids":["https://openalex.org/I70054679"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5030757905"],"corresponding_institution_ids":["https://openalex.org/I70054679"],"apc_list":null,"apc_paid":null,"fwci":1.6736,"has_fulltext":true,"cited_by_count":9,"citation_normalized_percentile":{"value":0.87207991,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":"55","issue":"2","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.6509000062942505,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.6509000062942505,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11734","display_name":"Decision Support System Applications","score":0.066600002348423,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13812","display_name":"AI and HR Technologies","score":0.034299999475479126,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-intelligence","display_name":"business intelligence","score":0.9409999847412109},{"id":"https://openalex.org/keywords/balanced-scorecard","display_name":"balanced scorecard","score":0.8259999752044678},{"id":"https://openalex.org/keywords/vocational-high-school","display_name":"vocational high school","score":0.8730000257492065},{"id":"https://openalex.org/keywords/data-lakes","display_name":"data lakes","score":0.9290000200271606},{"id":"https://openalex.org/keywords/labor-demand","display_name":"labor demand","score":0.5820000171661377},{"id":"https://openalex.org/keywords/mobile-application","display_name":"mobile application","score":0.6959999799728394},{"id":"https://openalex.org/keywords/startup-ecosystem","display_name":"startup ecosystem","score":0.7210000157356262},{"id":"https://openalex.org/keywords/industry-4-0","display_name":"Industry 4.0","score":0.7910000085830688},{"id":"https://openalex.org/keywords/laboratory-facilities","display_name":"laboratory facilities","score":0.5529999732971191},{"id":"https://openalex.org/keywords/indonesia","display_name":"Indonesia","score":0.4620000123977661}],"concepts":[{"id":"https://openalex.org/C89074322","wikidata":"https://www.wikidata.org/wiki/Q485669","display_name":"Telematics","level":2,"score":0.8546509742736816},{"id":"https://openalex.org/C199004533","wikidata":"https://www.wikidata.org/wiki/Q210127","display_name":"Balanced scorecard","level":2,"score":0.7290780544281006},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5650282502174377},{"id":"https://openalex.org/C2778139618","wikidata":"https://www.wikidata.org/wiki/Q13440398","display_name":"Workforce","level":2,"score":0.5407794117927551},{"id":"https://openalex.org/C107645774","wikidata":"https://www.wikidata.org/wiki/Q5467169","display_name":"Human resources","level":2,"score":0.5281146764755249},{"id":"https://openalex.org/C668760","wikidata":"https://www.wikidata.org/wiki/Q6869278","display_name":"Vocational education","level":2,"score":0.5238140225410461},{"id":"https://openalex.org/C2767350","wikidata":"https://www.wikidata.org/wiki/Q6662173","display_name":"Business intelligence","level":2,"score":0.46042749285697937},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4524591565132141},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.40906980633735657},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3783493936061859},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.36315667629241943},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.30635619163513184},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.29079872369766235},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.22389018535614014},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.15194201469421387},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.136721670627594},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.12209811806678772}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.35741/issn.0258-2724.55.2.7","doi":"https://doi.org/10.35741/issn.0258-2724.55.2.7","is_oa":true,"landing_page_url":"https://doi.org/10.35741/issn.0258-2724.55.2.7","pdf_url":"http://jsju.org/index.php/journal/article/download/528/523","source":{"id":"https://openalex.org/S4306535130","display_name":"Journal of Southwest Jiaotong University","issn_l":"0258-2724","issn":["0258-2724","1005-2429"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["poland-40","russia-white-list-3"],"host_organization":"https://openalex.org/P4310319982","host_organization_name":"Science Press","host_organization_lineage":["https://openalex.org/P4310319982"],"host_organization_lineage_names":["Science Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Southwest Jiaotong University","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.35741/issn.0258-2724.55.2.7","doi":"https://doi.org/10.35741/issn.0258-2724.55.2.7","is_oa":true,"landing_page_url":"https://doi.org/10.35741/issn.0258-2724.55.2.7","pdf_url":"http://jsju.org/index.php/journal/article/download/528/523","source":{"id":"https://openalex.org/S4306535130","display_name":"Journal of Southwest Jiaotong University","issn_l":"0258-2724","issn":["0258-2724","1005-2429"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["poland-40","russia-white-list-3"],"host_organization":"https://openalex.org/P4310319982","host_organization_name":"Science Press","host_organization_lineage":["https://openalex.org/P4310319982"],"host_organization_lineage_names":["Science Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Southwest Jiaotong University","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.7825999855995178,"id":"https://metadata.un.org/sdg/8"},{"display_name":"Industry, innovation and infrastructure","score":0.7207000255584717,"id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3134061553.pdf","grobid_xml":"https://content.openalex.org/works/W3134061553.grobid-xml"},"referenced_works_count":33,"referenced_works":["https://openalex.org/W1982283195","https://openalex.org/W2015993932","https://openalex.org/W2044881646","https://openalex.org/W2073459066","https://openalex.org/W2094360749","https://openalex.org/W2099242680","https://openalex.org/W2111274091","https://openalex.org/W2140190241","https://openalex.org/W2146886211","https://openalex.org/W2160475423","https://openalex.org/W2163803148","https://openalex.org/W2176760409","https://openalex.org/W2177907217","https://openalex.org/W2210576413","https://openalex.org/W2242139406","https://openalex.org/W2267612786","https://openalex.org/W2353267094","https://openalex.org/W2513195681","https://openalex.org/W2530589556","https://openalex.org/W2586944492","https://openalex.org/W2751060110","https://openalex.org/W2756034343","https://openalex.org/W2763195657","https://openalex.org/W2770890633","https://openalex.org/W2785444232","https://openalex.org/W2789761720","https://openalex.org/W2795971638","https://openalex.org/W2907653815","https://openalex.org/W2966967755","https://openalex.org/W2980987317","https://openalex.org/W4210327135","https://openalex.org/W4250857377","https://openalex.org/W6629309582"],"related_works":["https://openalex.org/W2971772495","https://openalex.org/W7028310317","https://openalex.org/W7126221020","https://openalex.org/W2885001829","https://openalex.org/W6996037755","https://openalex.org/W7213494137","https://openalex.org/W4389260465","https://openalex.org/W2302599246","https://openalex.org/W7217068315","https://openalex.org/W81997239"],"abstract_inverted_index":{"This":[0,122,170],"study":[1],"aims":[2],"to":[3,49,82,113,180,188,205,212],"build":[4],"an":[5],"Indonesian":[6,144],"telematics":[7,45,74,90,118,137,146,159],"human":[8],"resources":[9],"business":[10,123],"intelligence":[11,78,124],"based":[12],"on":[13,153,223],"the":[14,17,21,35,38,44,50,61,86,89,104,128,132,165,175,194,224],"optimization":[15],"of":[16,20,37,43,60,88,135,167,227],"balanced":[18,27,62,129],"scorecard":[19,28,63,130],"customer":[22,30],"and":[23,41,198],"internal":[24,58,133],"aspects.":[25],"The":[26,57,140,202],"for":[29,109],"aspects":[31,134],"is":[32,64,95,125,171],"done":[33],"through":[34,67,164],"concept":[36],"data":[39],"lake":[40],"needs":[42,87,120,204],"workforce,":[46],"which":[47,178],"refers":[48],"largest":[51],"job":[52],"vacancy":[53],"site":[54],"in":[55,84,98,117,131,172,192],"Indonesia.":[56],"aspect":[59],"carried":[65],"out":[66,115],"vocational":[68,110,136,145,158,213,228],"high":[69,111,138,147,160,214,229],"school":[70,215,230],"clustering":[71],"as":[72],"a":[73,99,182,220],"workforce":[75,119],"producer.":[76],"Business":[77],"applications":[79],"are":[80],"able":[81],"describe":[83],"real-time":[85],"workforce.":[91],"Moreover,":[92],"this":[93,218],"application":[94],"also":[96],"made":[97],"mobile":[100],"version,":[101],"so":[102],"that":[103,143],"conditions":[105],"make":[106],"it":[107],"easier":[108],"schools":[112,148,161],"find":[114],"trends":[116],"nationally.":[121],"integrated":[126],"with":[127,174],"school.":[139],"results":[141],"show":[142,162],"still":[149],"have":[150],"major":[151],"constraints":[152],"laboratory":[154],"facilities,":[155],"but":[156],"most":[157],"optimism":[163],"development":[166],"technopreneurial":[168],"programs.":[169],"line":[173],"government's":[176],"program,":[177],"continues":[179],"launch":[181],"telematics-based":[183],"start-up":[184],"ecosystem":[185],"growth":[186],"program":[187,210],"be":[189],"highly":[190],"competitive":[191],"facing":[193],"Asian":[195],"Economic":[196],"Community":[197],"industrial":[199],"revolution":[200],"4.0.":[201],"government":[203],"provide":[206],"more":[207],"intensive":[208],"workshop":[209],"incentives":[211],"teachers":[216],"because":[217],"shows":[219],"significant":[221],"effect":[222],"absorption":[225],"capacity":[226],"graduates.":[231]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":2}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2021-03-15T00:00:00"}
