{"id":"https://openalex.org/W3132053399","doi":"https://doi.org/10.5296/ber.v11i1.17980","title":"The Effects of Work Stress on Employees Performance in the Banking Sector of Cameroon: Case of NFC Bank PLC Cameroon","display_name":"The Effects of Work Stress on Employees Performance in the Banking Sector of Cameroon: Case of NFC Bank PLC Cameroon","publication_year":2021,"publication_date":"2021-02-22","ids":{"openalex":"https://openalex.org/W3132053399","doi":"https://doi.org/10.5296/ber.v11i1.17980","mag":"3132053399"},"language":"en","primary_location":{"id":"doi:10.5296/ber.v11i1.17980","doi":"https://doi.org/10.5296/ber.v11i1.17980","is_oa":true,"landing_page_url":"https://doi.org/10.5296/ber.v11i1.17980","pdf_url":"https://www.macrothink.org/journal/index.php/ber/article/download/17980/14210","source":{"id":"https://openalex.org/S2764388120","display_name":"Business and Economic Research","issn_l":"2162-4860","issn":["2162-4860"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4328141805","host_organization_name":"Macrothink Institute","host_organization_lineage":["https://openalex.org/P4328141805"],"host_organization_lineage_names":["Macrothink Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business and Economic Research","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://www.macrothink.org/journal/index.php/ber/article/download/17980/14210","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5067976532","display_name":"Tabi Felici Banyi","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4387155590","display_name":"ICT University","ror":"https://ror.org/04cdn6p56","country_code":"CM","type":"education","lineage":["https://openalex.org/I4387155590"]}],"countries":["CM"],"is_corresponding":false,"raw_author_name":"Tabi Felici Banyi","raw_affiliation_strings":["ICT University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"ICT University","institution_ids":["https://openalex.org/I4387155590"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065263919","display_name":"Ndah Grimbald","orcid":"https://orcid.org/0000-0002-5538-6209","observed_orcids":["https://orcid.org/0000-0002-5538-6209"]},"institutions":[{"id":"https://openalex.org/I4387155590","display_name":"ICT University","ror":"https://ror.org/04cdn6p56","country_code":"CM","type":"education","lineage":["https://openalex.org/I4387155590"]}],"countries":["CM"],"is_corresponding":false,"raw_author_name":"Ndah Grimbald","raw_affiliation_strings":["ICT University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"ICT University","institution_ids":["https://openalex.org/I4387155590"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5038837216","display_name":"Wuchu Cornelius Wutofeh","orcid":"https://orcid.org/0000-0002-2455-4652","observed_orcids":["https://orcid.org/0000-0002-2455-4652"]},"institutions":[{"id":"https://openalex.org/I4387155590","display_name":"ICT University","ror":"https://ror.org/04cdn6p56","country_code":"CM","type":"education","lineage":["https://openalex.org/I4387155590"]}],"countries":["CM"],"is_corresponding":false,"raw_author_name":"Dr. Wuchu Cornelius Wutofeh","raw_affiliation_strings":["ICT University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"ICT University","institution_ids":["https://openalex.org/I4387155590"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5107059352","display_name":"Henry Jong Ketuma","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4387155590","display_name":"ICT University","ror":"https://ror.org/04cdn6p56","country_code":"CM","type":"education","lineage":["https://openalex.org/I4387155590"]}],"countries":["CM"],"is_corresponding":false,"raw_author_name":"Henry Jong Ketuma","raw_affiliation_strings":["ICT University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"ICT University","institution_ids":["https://openalex.org/I4387155590"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4387155590"],"apc_list":null,"apc_paid":null,"fwci":0.3753,"has_fulltext":true,"cited_by_count":4,"citation_normalized_percentile":{"value":0.60533696,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":"11","issue":"1","first_page":"39","last_page":"39"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12704","display_name":"Stress and Burnout Research","score":0.6636000275611877,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12704","display_name":"Stress and Burnout Research","score":0.6636000275611877,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11084","display_name":"Workplace Health and Well-being","score":0.14139999449253082,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.14110000431537628,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/occupational-stress","display_name":"occupational stress","score":0.9670000076293945},{"id":"https://openalex.org/keywords/job-performance","display_name":"employee performance","score":0.8190000057220459},{"id":"https://openalex.org/keywords/banking","display_name":"banking sector","score":0.7689999938011169},{"id":"https://openalex.org/keywords/stress-management","display_name":"stress management","score":0.9259999990463257},{"id":"https://openalex.org/keywords/organizational-stress","display_name":"organizational stress","score":0.8849999904632568},{"id":"https://openalex.org/keywords/group-stress","display_name":"group stress","score":0.8130000233650208},{"id":"https://openalex.org/keywords/individual-stress","display_name":"individual stress","score":0.7720000147819519},{"id":"https://openalex.org/keywords/mediating-effect","display_name":"mediating effect","score":0.5730000138282776},{"id":"https://openalex.org/keywords/cameroon","display_name":"Cameroon","score":0.824999988079071}],"concepts":[{"id":"https://openalex.org/C105776082","wikidata":"https://www.wikidata.org/wiki/Q617473","display_name":"Likert scale","level":2,"score":0.7292050123214722},{"id":"https://openalex.org/C204983608","wikidata":"https://www.wikidata.org/wiki/Q2111958","display_name":"Productivity","level":2,"score":0.5701202750205994},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5199912190437317},{"id":"https://openalex.org/C100363876","wikidata":"https://www.wikidata.org/wiki/Q690661","display_name":"Nonprobability sampling","level":3,"score":0.4981560707092285},{"id":"https://openalex.org/C2779467348","wikidata":"https://www.wikidata.org/wiki/Q6579042","display_name":"National bank","level":2,"score":0.48361364006996155},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4793413579463959},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.45049041509628296},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.44110584259033203},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.4373501241207123},{"id":"https://openalex.org/C2777267654","wikidata":"https://www.wikidata.org/wiki/Q3519023","display_name":"Test (biology)","level":2,"score":0.4212646484375},{"id":"https://openalex.org/C39896193","wikidata":"https://www.wikidata.org/wiki/Q380344","display_name":"Descriptive statistics","level":2,"score":0.41326624155044556},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.410269558429718},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.32196152210235596},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.24098733067512512},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.17613482475280762},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.15504661202430725},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.15112867951393127},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0999419093132019},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.09556236863136292},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.08198529481887817},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C99454951","wikidata":"https://www.wikidata.org/wiki/Q932068","display_name":"Environmental health","level":1,"score":0.0},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.0},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.5296/ber.v11i1.17980","doi":"https://doi.org/10.5296/ber.v11i1.17980","is_oa":true,"landing_page_url":"https://doi.org/10.5296/ber.v11i1.17980","pdf_url":"https://www.macrothink.org/journal/index.php/ber/article/download/17980/14210","source":{"id":"https://openalex.org/S2764388120","display_name":"Business and Economic Research","issn_l":"2162-4860","issn":["2162-4860"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4328141805","host_organization_name":"Macrothink Institute","host_organization_lineage":["https://openalex.org/P4328141805"],"host_organization_lineage_names":["Macrothink Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business and Economic Research","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:mth:ber888:v:11:y:2021:i:1:p:39-58","doi":null,"is_oa":false,"landing_page_url":"http://www.macrothink.org/journal/index.php/ber/article/view/17980/14210","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"doi:10.5296/ber.v11i1.17980","doi":"https://doi.org/10.5296/ber.v11i1.17980","is_oa":true,"landing_page_url":"https://doi.org/10.5296/ber.v11i1.17980","pdf_url":"https://www.macrothink.org/journal/index.php/ber/article/download/17980/14210","source":{"id":"https://openalex.org/S2764388120","display_name":"Business and Economic Research","issn_l":"2162-4860","issn":["2162-4860"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4328141805","host_organization_name":"Macrothink Institute","host_organization_lineage":["https://openalex.org/P4328141805"],"host_organization_lineage_names":["Macrothink Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business and Economic Research","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":1.0,"id":"https://metadata.un.org/sdg/8"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3132053399.pdf","grobid_xml":"https://content.openalex.org/works/W3132053399.grobid-xml"},"referenced_works_count":24,"referenced_works":["https://openalex.org/W584873706","https://openalex.org/W636341350","https://openalex.org/W1505999675","https://openalex.org/W1510426010","https://openalex.org/W1542932561","https://openalex.org/W1603746823","https://openalex.org/W1741321747","https://openalex.org/W1972299425","https://openalex.org/W2026618543","https://openalex.org/W2049093761","https://openalex.org/W2069521345","https://openalex.org/W2082246044","https://openalex.org/W2168739026","https://openalex.org/W2318655973","https://openalex.org/W2480145708","https://openalex.org/W2990218765","https://openalex.org/W3017892887","https://openalex.org/W3140123634","https://openalex.org/W4246185168","https://openalex.org/W4300102234","https://openalex.org/W6761024446","https://openalex.org/W6766648020","https://openalex.org/W6772352521","https://openalex.org/W6911856700"],"related_works":["https://openalex.org/W2937027999","https://openalex.org/W4290692553","https://openalex.org/W3107852962","https://openalex.org/W2802712305","https://openalex.org/W7220230183","https://openalex.org/W7023868554","https://openalex.org/W7082150353","https://openalex.org/W4396563622","https://openalex.org/W4328026879","https://openalex.org/W6903903247"],"abstract_inverted_index":{"The":[0,68,133,259],"overall":[1],"issue":[2,109],"of":[3,38,70,81,100,110,146,162,231,242,261,289,293,325],"stress":[4,28,44,83,206,210,218,294,297],"management":[5,298],"in":[6,12,23,57,87,148,166,180,237],"National":[7,103],"Financial":[8,104],"Credit":[9,105],"(NFC)":[10],"Bank":[11,106],"Cameroon":[13],"is":[14,34,264],"so":[15],"essential":[16],"that":[17,191,265],"it":[18,266],"plays":[19],"a":[20,27,43,175,212,223,254,269],"critical":[21],"role":[22],"ascertaining":[24],"and":[25,84,117,135,151,188,195,201,207,219,295,311,318,336],"ensuring":[26],"free":[29,45],"financial":[30],"services":[31],"industry.":[32],"It":[33],"the":[35,50,55,66,76,79,88,93,98,108,126,131,144,149,152,157,167,229,245,248,287,291,323,331],"ultimate":[36],"dream":[37],"every":[39],"employer":[40],"to":[41,53,59,74,96,141,281,303,321],"have":[42,222],"job":[46,56,85],"environment.":[47],"Thus":[48],"having":[49],"right":[51],"attitude":[52],"execute":[54],"order":[58],"increase":[60],"productivity":[61],"has":[62],"not":[63],"always":[64],"been":[65],"case.":[67],"purpose":[69],"this":[71,262],"study":[72,94,158,263,306],"was":[73,123,171,193,267],"establish":[75],"relationship":[77],"between":[78,198,215],"effects":[80,292],"work":[82,220],"performance":[86,116,200,221,230],"Cameroonian":[89],"banking":[90],"sector.":[91],"Specifically,":[92],"sought":[95],"explore":[97],"views":[99],"employees":[101,155],"at":[102],"regarding":[107],"stress,":[111,290],"its":[112,118],"impact":[113],"on":[114,174,228,277,286],"employee":[115,199],"management.":[119],"Descriptive":[120],"survey":[121],"design":[122,129],"adopted":[124],"as":[125,211,328,330],"most":[127],"appropriate":[128],"for":[130,156,247,313,333],"study.":[132,168,272],"purposive":[134],"convenient":[136],"sampling":[137],"techniques":[138],"were":[139,186],"used":[140,179],"select":[142],"all":[143],"heads":[145],"departments":[147],"bank":[150,154],"other":[153],"respectively.":[159],"A":[160,169],"sample":[161],"50":[163],"respondents":[164],"participated":[165],"questionnaire":[170],"designed":[172,302],"based":[173,271],"five":[176],"point-likert":[177],"Scale":[178],"data":[181,334],"collection.":[182],"Five":[183],"causal":[184],"relationships":[185],"hypothesized":[187],"findings":[189],"show":[190],"there":[192],"significant":[194,226,252],"positive":[196,224],"correlation":[197],"Work":[202],"stress.":[203],"Organizational":[204],"level":[205,209,217],"group":[208],"mediating":[213],"variable":[214],"individual":[216],"statistical":[225],"effect":[227],"workers.":[232],"This":[233,305],"can":[234,300,307,319],"be":[235,301],"seen":[236],"table":[238],"13":[239],"(harmonized":[240],"test":[241],"hypotheses)":[243],"where":[244],"P_value":[246],"stated":[249],"hypotheses":[250],"are":[251],"within":[253],"99%":[255],"confidence":[256],"interval":[257],"level.":[258],"limitation":[260],"purely":[268],"quantitative":[270],"Future":[273],"research":[274],"should":[275],"focus":[276],"using":[278],"qualitative":[279],"approaches":[280],"give":[282],"an":[283],"in-depth":[284],"understanding":[285],"causes":[288],"how":[296],"strategies":[299],"work.":[304],"offer":[308],"useful":[309],"information":[310],"insights":[312],"clarifying":[314],"certain":[315],"corporate":[316],"concepts":[317],"help":[320],"shape":[322],"development":[324],"future":[326],"theory":[327],"well":[329],"procedure":[332],"collection":[335],"testing.":[337]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2021-03-01T00:00:00"}
