{"id":"https://openalex.org/W3124559627","doi":null,"title":"Exploring passengers' attitudes and loyalty in jabodetabek paratransit during Covid-19 pandemic","display_name":"Exploring passengers' attitudes and loyalty in jabodetabek paratransit during Covid-19 pandemic","publication_year":2020,"publication_date":"2020-12-16","ids":{"openalex":"https://openalex.org/W3124559627","mag":"3124559627"},"language":"en","primary_location":{"id":"mag:3124559627","doi":null,"is_oa":true,"landing_page_url":"https://ejmcm.com/article_4338_2ab64ee5929fb8eef84872df5061837f.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S4306510132","display_name":"European Journal of Molecular & Clinical Medicine","issn_l":"2515-8260","issn":["2515-8260"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","poland-20"],"host_organization":"https://openalex.org/P4310320511","host_organization_name":"Ubiquity Press","host_organization_lineage":["https://openalex.org/P4310320511"],"host_organization_lineage_names":["Ubiquity Press"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"European Journal of Molecular & Clinical Medicine","raw_type":null},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://ejmcm.com/article_4338_2ab64ee5929fb8eef84872df5061837f.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5006813751","display_name":"Nur Choirul Afif","orcid":"https://orcid.org/0000-0003-4680-7291","observed_orcids":["https://orcid.org/0000-0003-4680-7291"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Nur Choirul Afif","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0003-4680-7291","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5018697551","display_name":"\u202aM. Elfan Kaukab","orcid":"https://orcid.org/0000-0002-2833-1552","observed_orcids":["https://orcid.org/0000-0002-2833-1552"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"\u202aM. Elfan Kaukab","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-2833-1552","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101748021","display_name":"Nasrullah Nasrullah","orcid":"https://orcid.org/0000-0002-9666-4180","observed_orcids":["https://orcid.org/0000-0002-9666-4180","https://orcid.org/0000-0003-4975-1422"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Nasrullah Nasrullah","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5033129468","display_name":"Suliyanto Suliyanto","orcid":"https://orcid.org/0000-0003-0432-008X","observed_orcids":["https://orcid.org/0000-0003-0432-008X"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Suliyanto Suliyanto","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.6686,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.77623229,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":"7","issue":"8","first_page":"1618","last_page":"1627"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10698","display_name":"Transportation Planning and Optimization","score":0.7480000257492065,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10698","display_name":"Transportation Planning and Optimization","score":0.7480000257492065,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.17749999463558197,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11942","display_name":"Transportation and Mobility Innovations","score":0.044199999421834946,"subfield":{"id":"https://openalex.org/subfields/2203","display_name":"Automotive Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/paratransit","display_name":"paratransit","score":0.9779999852180481},{"id":"https://openalex.org/keywords/passenger-loyalty","display_name":"passenger loyalty","score":0.9649999737739563},{"id":"https://openalex.org/keywords/passenger-attitudes","display_name":"passenger attitudes","score":0.8429999947547913},{"id":"https://openalex.org/keywords/taxis","display_name":"taxis","score":0.43299999833106995},{"id":"https://openalex.org/keywords/pedicabs","display_name":"pedicabs","score":0.6610000133514404},{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.9259999990463257},{"id":"https://openalex.org/keywords/emotional-factors","display_name":"emotional factors","score":0.625},{"id":"https://openalex.org/keywords/cognitive-factors","display_name":"cognitive factors","score":0.7900000214576721},{"id":"https://openalex.org/keywords/subjective-norms","display_name":"subjective norms","score":0.7329999804496765},{"id":"https://openalex.org/keywords/trip-frequency","display_name":"travel frequency","score":0.8019999861717224},{"id":"https://openalex.org/keywords/jabodetabek","display_name":"Jabodetabek","score":0.972000002861023}],"concepts":[{"id":"https://openalex.org/C2777853934","wikidata":"https://www.wikidata.org/wiki/Q2564783","display_name":"Paratransit","level":3,"score":0.9849974513053894},{"id":"https://openalex.org/C183373512","wikidata":"https://www.wikidata.org/wiki/Q949618","display_name":"Taxis","level":2,"score":0.7428573369979858},{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.7034965753555298},{"id":"https://openalex.org/C539828613","wikidata":"https://www.wikidata.org/wiki/Q178512","display_name":"Public transport","level":2,"score":0.6425001621246338},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.5858105421066284},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5132884383201599},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.5041815042495728},{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.41094765067100525},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.337127685546875},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.33460748195648193},{"id":"https://openalex.org/C22212356","wikidata":"https://www.wikidata.org/wiki/Q775325","display_name":"Transport engineering","level":1,"score":0.3314695954322815},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3255789875984192},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.19315403699874878},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.17018544673919678},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.09434124827384949},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:3124559627","doi":null,"is_oa":true,"landing_page_url":"https://ejmcm.com/article_4338_2ab64ee5929fb8eef84872df5061837f.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S4306510132","display_name":"European Journal of Molecular & Clinical Medicine","issn_l":"2515-8260","issn":["2515-8260"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","poland-20"],"host_organization":"https://openalex.org/P4310320511","host_organization_name":"Ubiquity Press","host_organization_lineage":["https://openalex.org/P4310320511"],"host_organization_lineage_names":["Ubiquity Press"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"European Journal of Molecular & Clinical Medicine","raw_type":null}],"best_oa_location":{"id":"mag:3124559627","doi":null,"is_oa":true,"landing_page_url":"https://ejmcm.com/article_4338_2ab64ee5929fb8eef84872df5061837f.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S4306510132","display_name":"European Journal of Molecular & Clinical Medicine","issn_l":"2515-8260","issn":["2515-8260"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","poland-20"],"host_organization":"https://openalex.org/P4310320511","host_organization_name":"Ubiquity Press","host_organization_lineage":["https://openalex.org/P4310320511"],"host_organization_lineage_names":["Ubiquity Press"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"European Journal of Molecular & Clinical Medicine","raw_type":null},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/11","display_name":"Sustainable cities and communities","score":0.7250000238418579},{"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being","score":0.6240000128746033}],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being","score":0.7200000286102295}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":45,"referenced_works":["https://openalex.org/W1562891728","https://openalex.org/W1574378514","https://openalex.org/W1965574139","https://openalex.org/W1994209406","https://openalex.org/W2012835291","https://openalex.org/W2013111035","https://openalex.org/W2022786786","https://openalex.org/W2029758834","https://openalex.org/W2039456374","https://openalex.org/W2043059607","https://openalex.org/W2043087435","https://openalex.org/W2056265797","https://openalex.org/W2060482351","https://openalex.org/W2084370635","https://openalex.org/W2096823233","https://openalex.org/W2104704979","https://openalex.org/W2133469585","https://openalex.org/W2139437539","https://openalex.org/W2158005469","https://openalex.org/W2160268132","https://openalex.org/W2186965655","https://openalex.org/W2417372395","https://openalex.org/W2473019259","https://openalex.org/W2588736771","https://openalex.org/W2593601297","https://openalex.org/W2752099845","https://openalex.org/W2761354731","https://openalex.org/W2910663029","https://openalex.org/W2911095486","https://openalex.org/W2914366936","https://openalex.org/W2915187897","https://openalex.org/W2917569148","https://openalex.org/W2919535192","https://openalex.org/W2921320325","https://openalex.org/W2921359630","https://openalex.org/W2995157214","https://openalex.org/W3008696618","https://openalex.org/W3013147490","https://openalex.org/W3015224495","https://openalex.org/W3033819542","https://openalex.org/W3034050057","https://openalex.org/W3101914811","https://openalex.org/W3121473825","https://openalex.org/W3124896223","https://openalex.org/W3126140319"],"related_works":["https://openalex.org/W3113512243","https://openalex.org/W4398168339","https://openalex.org/W4280506783","https://openalex.org/W4281612412","https://openalex.org/W7118071418","https://openalex.org/W4392010421","https://openalex.org/W4282972755","https://openalex.org/W4313324089","https://openalex.org/W3211940276","https://openalex.org/W3209034768"],"abstract_inverted_index":{"Paratransit":[0],"is":[1,100],"public":[2],"transportation":[3],"without":[4],"a":[5,77],"fixed":[6],"route":[7],"and":[8,14,26,70,106],"schedule":[9],"Taxi":[11],"bikes,":[12],"taxis,":[13],"pedicabs":[15],"are":[16,64],"kinds":[17],"of":[18,28],"paratransit":[19,22,38,56,82,113],"Online":[21],"reflects":[23],"public's":[24],"lenience":[25],"choice":[27],"non-mass":[29],"transportations":[30],"The":[32,85],"covid-19":[33],"pandemic":[34],"has":[35],"limited":[36],"the":[37,52,55,89,96,112],"choices":[39],"that":[40,88],"increase":[41],"contact":[42],"with":[43],"other":[44,97],"people":[45],"This":[47,74],"paper":[48],"aims":[49],"to":[50],"explore":[51],"factors":[53,63],"influencing":[54],"passengers'":[57,114],"loyalty":[58,93,115],"in":[59,80],"Jabodetabek":[60],"Four":[62],"proposed,":[65],"namely":[66],"affection,":[67],"cognition,":[68],"frequency,":[69],"subjective":[71],"norm":[72,105],"research":[75],"employs":[76],"linear":[78],"regression":[79],"107":[81],"users":[83],"results":[86],"reveal":[87],"affective":[90],"factor":[91],"influences":[92],"On":[95],"hand,":[98],"cognition":[99],"weakly":[101],"significant":[102],"Subjective":[104],"frequency":[107],"do":[108],"not":[109],"significantly":[110],"influence":[111]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1}],"updated_date":"2026-10-28T10:33:24.094632","created_date":"2021-02-01T00:00:00"}