{"id":"https://openalex.org/W3124535548","doi":"https://doi.org/10.1142/9781848161306_0006","title":"The Organization of New Service Development in the USA and UK","display_name":"The Organization of New Service Development in the USA and UK","publication_year":2003,"publication_date":"2003-09-01","ids":{"openalex":"https://openalex.org/W3124535548","doi":"https://doi.org/10.1142/9781848161306_0006","mag":"3124535548"},"language":"en","primary_location":{"id":"doi:10.1142/9781848161306_0006","doi":"https://doi.org/10.1142/9781848161306_0006","is_oa":false,"landing_page_url":"https://doi.org/10.1142/9781848161306_0006","pdf_url":null,"source":{"id":"https://openalex.org/S4210176359","display_name":"Series on technology Management","issn_l":"0219-9823","issn":["0219-9823"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","norway-1"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Series on Technology Management","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4252359536","display_name":"Service Innovation - Organizational Responses to Technological Opportunities & Market Imperatives"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Frank M. Hull","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I164389053","display_name":"Fordham University","ror":"https://ror.org/03qnxaf80","country_code":"US","type":"education","lineage":["https://openalex.org/I164389053"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Frank M. Hull","raw_affiliation_strings":["Fordham University Graduate School, Lincoln Center Campus, 113 West 60th Street, New York 10023, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Fordham University Graduate School, Lincoln Center Campus, 113 West 60th Street, New York 10023, USA","institution_ids":["https://openalex.org/I164389053"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5067995558","display_name":"Joe Tidd","orcid":"https://orcid.org/0000-0003-0900-1627","observed_orcids":["https://orcid.org/0000-0003-0900-1627"]},"institutions":[{"id":"https://openalex.org/I162608824","display_name":"University of Sussex","ror":"https://ror.org/00ayhx656","country_code":"GB","type":"education","lineage":["https://openalex.org/I162608824"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Joe Tidd","raw_affiliation_strings":["SPRU, University of Sussex, Brighton BN1 9RF, U.K"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"SPRU, University of Sussex, Brighton BN1 9RF, U.K","institution_ids":["https://openalex.org/I162608824"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.51638796,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"137","last_page":"174"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9208999872207642,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9208999872207642,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.057999998331069946,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13151","display_name":"Business Strategies and Innovation","score":0.004900000058114529,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/new-service-development","display_name":"new service development","score":0.9419999718666077},{"id":"https://openalex.org/keywords/service-innovation","display_name":"service innovation","score":0.6880000233650208},{"id":"https://openalex.org/keywords/organizational-structure","display_name":"organizational structure","score":0.5580000281333923},{"id":"https://openalex.org/keywords/concurrent-development","display_name":"concurrent development","score":0.5210000276565552},{"id":"https://openalex.org/keywords/concurrent-engineering","display_name":"concurrent engineering","score":0.5759999752044678},{"id":"https://openalex.org/keywords/united-states","display_name":"United States","score":0.503000020980835},{"id":"https://openalex.org/keywords/united-kingdom","display_name":"United Kingdom","score":1.0}],"concepts":[{"id":"https://openalex.org/C193702766","wikidata":"https://www.wikidata.org/wiki/Q1414548","display_name":"Concurrency","level":2,"score":0.5160662531852722},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.48352646827697754},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.47693055868148804},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.3191945552825928},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2996072769165039},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.27095526456832886},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.08737283945083618},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.07572922110557556},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0591731071472168}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1142/9781848161306_0006","doi":"https://doi.org/10.1142/9781848161306_0006","is_oa":false,"landing_page_url":"https://doi.org/10.1142/9781848161306_0006","pdf_url":null,"source":{"id":"https://openalex.org/S4210176359","display_name":"Series on technology Management","issn_l":"0219-9823","issn":["0219-9823"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","norway-1"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Series on Technology Management","raw_type":"book-chapter"},{"id":"pmh:oai:RePEc:wsi:wschap:9781848161306_0006","doi":null,"is_oa":false,"landing_page_url":"https://www.worldscientific.com/doi/abs/10.1142/9781848161306_0006","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"book"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":31,"referenced_works":["https://openalex.org/W26097324","https://openalex.org/W118501009","https://openalex.org/W591134744","https://openalex.org/W623503048","https://openalex.org/W1480599813","https://openalex.org/W1594945480","https://openalex.org/W1600296154","https://openalex.org/W1603457154","https://openalex.org/W1969973241","https://openalex.org/W1976341826","https://openalex.org/W1991118954","https://openalex.org/W1997742359","https://openalex.org/W2009980182","https://openalex.org/W2020250012","https://openalex.org/W2021099416","https://openalex.org/W2059688347","https://openalex.org/W2066645703","https://openalex.org/W2069488419","https://openalex.org/W2079309812","https://openalex.org/W2087652859","https://openalex.org/W2094058561","https://openalex.org/W2100790053","https://openalex.org/W2112867413","https://openalex.org/W2112883352","https://openalex.org/W2138759851","https://openalex.org/W2161936647","https://openalex.org/W2170463993","https://openalex.org/W2401615420","https://openalex.org/W2769248301","https://openalex.org/W2799071688","https://openalex.org/W2940126405"],"related_works":["https://openalex.org/W7028222301","https://openalex.org/W1556614661","https://openalex.org/W2046553909","https://openalex.org/W1685177596","https://openalex.org/W7051734635","https://openalex.org/W3206985501","https://openalex.org/W1962734283","https://openalex.org/W2488759578","https://openalex.org/W2570150543","https://openalex.org/W2550813260"],"abstract_inverted_index":{"AbstractThe":[0],"following":[1],"sections":[2],"are":[3],"included:IntroductionTheoretical":[4],"FramexworkResearch":[5],"MethodsStudy":[6],"I:":[7],"Combined":[8],"AnalysisStudy":[9],"II:":[10],"Concurrency":[11],"in":[12],"the":[13],"USA":[14],"and":[15,21],"UKStudy":[16],"III:":[17],"Context":[18],"of":[19],"ConcurrencySummaryDiscussion":[20],"Conclusion":[22]},"counts_by_year":[{"year":2017,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2}],"updated_date":"2026-10-10T09:11:00.788812","created_date":"2021-02-01T00:00:00"}