{"id":"https://openalex.org/W3108906337","doi":"https://doi.org/10.1016/j.trpro.2020.11.008","title":"Business continuity during pandemics \u2013 lessons learned about airport personnel","display_name":"Business continuity during pandemics \u2013 lessons learned about airport personnel","publication_year":2020,"publication_date":"2020-01-01","ids":{"openalex":"https://openalex.org/W3108906337","doi":"https://doi.org/10.1016/j.trpro.2020.11.008","mag":"3108906337"},"language":"en","primary_location":{"id":"doi:10.1016/j.trpro.2020.11.008","doi":"https://doi.org/10.1016/j.trpro.2020.11.008","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.trpro.2020.11.008","pdf_url":"https://www.sciencedirect.com/science/article/pii/S2352146520308589/pdf","source":{"id":"https://openalex.org/S2764743394","display_name":"Transportation research procedia","issn_l":"2352-1457","issn":["2352-1457","2352-1465"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Transportation Research Procedia","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://www.sciencedirect.com/science/article/pii/S2352146520308589/pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5110995559","display_name":"Francisco Serrano","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I3122011922","display_name":"University of \u017dilina","ror":"https://ror.org/031wwwj55","country_code":"SK","type":"education","lineage":["https://openalex.org/I3122011922"]}],"countries":["SK"],"is_corresponding":false,"raw_author_name":"Francisco Serrano","raw_affiliation_strings":["Air Transport Department, University of \u017dilina, Univerzitn\u00e1 1, 010 26 \u017dilina, Slovakia; Hamad International Airport, 28025, Doha, Qatar","Air Transport Department, University of \u017dilina, Univerzitn\u00e1 1, 010 26 \u017dilina, Slovakia","Hamad International Airport, 28025, Doha, Qatar"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Air Transport Department, University of \u017dilina, Univerzitn\u00e1 1, 010 26 \u017dilina, Slovakia; Hamad International Airport, 28025, Doha, Qatar","institution_ids":["https://openalex.org/I3122011922"]},{"raw_affiliation_string":"Air Transport Department, University of \u017dilina, Univerzitn\u00e1 1, 010 26 \u017dilina, Slovakia","institution_ids":["https://openalex.org/I3122011922"]},{"raw_affiliation_string":"Hamad International Airport, 28025, Doha, Qatar","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5072629099","display_name":"Anton\u00edn Kazda","orcid":"https://orcid.org/0000-0002-3924-7575","observed_orcids":["https://orcid.org/0000-0002-3924-7575"]},"institutions":[{"id":"https://openalex.org/I3122011922","display_name":"University of \u017dilina","ror":"https://ror.org/031wwwj55","country_code":"SK","type":"education","lineage":["https://openalex.org/I3122011922"]}],"countries":["SK"],"is_corresponding":true,"raw_author_name":"Antonin Kazda","raw_affiliation_strings":["Air Transport Department, University of \u017dilina, Univerzitn\u00e1 1, 010 26 \u017dilina, Slovakia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Air Transport Department, University of \u017dilina, Univerzitn\u00e1 1, 010 26 \u017dilina, Slovakia","institution_ids":["https://openalex.org/I3122011922"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5072629099"],"corresponding_institution_ids":["https://openalex.org/I3122011922"],"apc_list":null,"apc_paid":null,"fwci":5.4897,"has_fulltext":true,"cited_by_count":23,"citation_normalized_percentile":{"value":0.96062612,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"51","issue":null,"first_page":"56","last_page":"66"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11599","display_name":"Aviation Industry Analysis and Trends","score":0.8496000170707703,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11599","display_name":"Aviation Industry Analysis and Trends","score":0.8496000170707703,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11711","display_name":"COVID-19 Pandemic Impacts","score":0.025100000202655792,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14003","display_name":"Labor Law and Work Dynamics","score":0.023099999874830246,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-continuity","display_name":"business continuity","score":0.9909999966621399},{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.968999981880188},{"id":"https://openalex.org/keywords/airport-employees","display_name":"airport employees","score":0.8330000042915344},{"id":"https://openalex.org/keywords/aviation-workforce","display_name":"aviation workforce","score":0.7689999938011169},{"id":"https://openalex.org/keywords/human-resource-management","display_name":"human resource management","score":0.7390000224113464},{"id":"https://openalex.org/keywords/employee-protection","display_name":"employee protection","score":0.5490000247955322},{"id":"https://openalex.org/keywords/occupational-safety","display_name":"occupational safety","score":0.6499999761581421},{"id":"https://openalex.org/keywords/airline-employment","display_name":"airline employment","score":0.375},{"id":"https://openalex.org/keywords/lessons-learned","display_name":"lessons learned","score":0.6200000047683716}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7403537034988403},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.6904547214508057},{"id":"https://openalex.org/C74448152","wikidata":"https://www.wikidata.org/wiki/Q765633","display_name":"Aviation","level":2,"score":0.6259772777557373},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.581861674785614},{"id":"https://openalex.org/C107645774","wikidata":"https://www.wikidata.org/wiki/Q5467169","display_name":"Human resources","level":2,"score":0.46243202686309814},{"id":"https://openalex.org/C76178495","wikidata":"https://www.wikidata.org/wiki/Q4808784","display_name":"Asset (computer security)","level":2,"score":0.46039265394210815},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.4353542923927307},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.3577629625797272},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3294547200202942},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16611966490745544},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.15493935346603394},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.142278790473938},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.09824585914611816},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.09574458003044128},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C146978453","wikidata":"https://www.wikidata.org/wiki/Q3798668","display_name":"Aerospace engineering","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/j.trpro.2020.11.008","doi":"https://doi.org/10.1016/j.trpro.2020.11.008","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.trpro.2020.11.008","pdf_url":"https://www.sciencedirect.com/science/article/pii/S2352146520308589/pdf","source":{"id":"https://openalex.org/S2764743394","display_name":"Transportation research procedia","issn_l":"2352-1457","issn":["2352-1457","2352-1465"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Transportation Research Procedia","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1016/j.trpro.2020.11.008","doi":"https://doi.org/10.1016/j.trpro.2020.11.008","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.trpro.2020.11.008","pdf_url":"https://www.sciencedirect.com/science/article/pii/S2352146520308589/pdf","source":{"id":"https://openalex.org/S2764743394","display_name":"Transportation research procedia","issn_l":"2352-1457","issn":["2352-1457","2352-1465"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Transportation Research Procedia","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.9211000204086304},{"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being","score":0.504800021648407}],"study_designs":[],"awards":[{"id":"https://openalex.org/G1605045071","display_name":null,"funder_award_id":"011\u017dU-4/2018","funder_id":"https://openalex.org/F4320323640","funder_display_name":"Kult\u00farna a Edukacn\u00e1 Grantov\u00e1 Agent\u00fara M\u0160VVa\u0160 SR"}],"funders":[{"id":"https://openalex.org/F4320321779","display_name":"Ministerstvo \u0161kolstva, vedy, v\u00fdskumu a \u0161portu Slovenskej republiky","ror":"https://ror.org/044gwpv05"},{"id":"https://openalex.org/F4320323640","display_name":"Kult\u00farna a Edukacn\u00e1 Grantov\u00e1 Agent\u00fara M\u0160VVa\u0160 SR","ror":"https://ror.org/044gwpv05"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3108906337.pdf","grobid_xml":"https://content.openalex.org/works/W3108906337.grobid-xml"},"referenced_works_count":8,"referenced_works":["https://openalex.org/W650160281","https://openalex.org/W2069294870","https://openalex.org/W2900548529","https://openalex.org/W2906379925","https://openalex.org/W3215768907","https://openalex.org/W4237010471","https://openalex.org/W4237737000","https://openalex.org/W6608076775"],"related_works":["https://openalex.org/W4389947228","https://openalex.org/W4323049237","https://openalex.org/W4226190126","https://openalex.org/W4390678133","https://openalex.org/W4311156485","https://openalex.org/W7113453549","https://openalex.org/W4400989910","https://openalex.org/W4225266632","https://openalex.org/W4214875075","https://openalex.org/W4286457435"],"abstract_inverted_index":{"According":[0],"to":[1,49,52,61,76,180,200,205,210,226,232,239,247],"International":[2],"Air":[3],"Transport":[4],"Association":[5],"(IATA)":[6],"the":[7,20,46,86,91,95,116,141,151,164,187,192,206,216,234,253],"air":[8,156],"transport":[9,178],"industry":[10],"is":[11,131],"providing":[12],"25":[13],"million":[14],"jobs":[15,27],"worldwide":[16],"(IATA,":[17],"2020a).":[18],"Since":[19],"beginning":[21],"of":[22,94,143,155,161,166,186,189],"March":[23],"2020,":[24],"all":[25,222],"these":[26,74,135],"have":[28,58],"obviously":[29],"been":[30,59],"put":[31],"at":[32],"risk,":[33],"along":[34],"with":[35,66,237],"daily":[36],"announcements":[37],"by":[38,89],"airline":[39],"and":[40,43,56,107,114,163,169,191,218,255],"airport":[41],"staff":[42],"redundancies.":[44],"With":[45,85],"restrictions":[47],"imposed":[48],"passengers":[50],"due":[51],"COVID":[53],"19,":[54],"airlines":[55,104],"airports":[57,146,223],"forced":[60],"stop":[62],"operations":[63,113],"during":[64,132,242],"months,":[65],"that":[67,134],"incurring":[68],"in":[69,202,208,245],"substantial":[70],"financial":[71],"problems":[72],"forcing":[73],"companies":[75],"implement":[77],"major":[78],"furloughed":[79],"or":[80],"laid":[81],"off":[82],"their":[83,112,123,126],"staff.":[84],"economy":[87],"disrupted":[88],"COVID-19,":[90],"true":[92],"extent":[93],"effect":[96,203],"on":[97],"employment":[98],"will":[99,110],"only":[100,149],"become":[101],"evident":[102],"until":[103],"know":[105],"when":[106],"how":[108],"they":[109],"resume":[111],"feel":[115],"probable":[117],"demand.":[118],"Although":[119],"organizations":[120,179],"typically":[121],"consider":[122],"employees":[124],"as":[125],"most":[127],"important":[128],"asset,":[129],"it":[130],"emergencies":[133],"claims":[136],"are":[137],"mostly":[138],"considered.":[139],"In":[140],"event":[142],"a":[144,167,174],"pandemic":[145,207,243],"must":[147],"not":[148,221],"ensure":[150],"health":[152],"safety":[153],"standards":[154,213,250],"travellers":[157],"but":[158],"also":[159],"protection":[160],"workers":[162,190],"provision":[165],"secure":[168],"safe":[170],"workplace":[171],"should":[172],"be":[173,201],"top":[175],"priority":[176],"for":[177,214,251],"retain":[181],"adequate":[182],"human":[183,195],"capital.":[184],"Irrespective":[185],"number":[188],"employer/employee":[193],"relationship,":[194],"resource":[196],"strategies":[197],"were":[198,224],"supposed":[199],"prior":[204],"order":[209,246],"set":[211,248],"reasonable":[212,249],"both":[215,252],"company":[217,254],"workers.":[219,256],"However,":[220],"able":[225],"provide":[227],"this.":[228],"This":[229],"paper":[230],"aims":[231],"present":[233],"lessons":[235],"learned":[236],"respect":[238],"aviation":[240],"personnel":[241],"events":[244]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":7},{"year":2021,"cited_by_count":3}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2020-12-07T00:00:00"}