{"id":"https://openalex.org/W3093673957","doi":"https://doi.org/10.1109/seaa51224.2020.00013","title":"Breaking the Vicious Circle: Why AI for software analytics and business intelligence does not take off in practice","display_name":"Breaking the Vicious Circle: Why AI for software analytics and business intelligence does not take off in practice","publication_year":2020,"publication_date":"2020-08-01","ids":{"openalex":"https://openalex.org/W3093673957","doi":"https://doi.org/10.1109/seaa51224.2020.00013","mag":"3093673957"},"language":"en","primary_location":{"id":"doi:10.1109/seaa51224.2020.00013","doi":"https://doi.org/10.1109/seaa51224.2020.00013","is_oa":false,"landing_page_url":"https://doi.org/10.1109/seaa51224.2020.00013","pdf_url":null,"source":{"id":"https://openalex.org/S7407088862","display_name":"Euromicro Conference on Software Engineering and Advanced Applications (SEAA)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2020 46th Euromicro Conference on Software Engineering and Advanced Applications (SEAA)","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5077815478","display_name":"Iris Figalist","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I1325886976","display_name":"Siemens (Germany)","ror":"https://ror.org/059mq0909","country_code":"DE","type":"company","lineage":["https://openalex.org/I1325886976"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Iris Figalist","raw_affiliation_strings":["Siemens Corporate Technology, Munich, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Siemens Corporate Technology, Munich, Germany","institution_ids":["https://openalex.org/I1325886976"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065530146","display_name":"Christoph Elsner","orcid":"https://orcid.org/0000-0002-7537-0263","observed_orcids":["https://orcid.org/0000-0002-7537-0263"]},"institutions":[{"id":"https://openalex.org/I1325886976","display_name":"Siemens (Germany)","ror":"https://ror.org/059mq0909","country_code":"DE","type":"company","lineage":["https://openalex.org/I1325886976"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Christoph Elsner","raw_affiliation_strings":["Siemens Corporate Technology, Munich, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Siemens Corporate Technology, Munich, Germany","institution_ids":["https://openalex.org/I1325886976"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5010170972","display_name":"Jan Bosch","orcid":"https://orcid.org/0000-0003-2854-722X","observed_orcids":["https://orcid.org/0000-0003-2854-722X"]},"institutions":[{"id":"https://openalex.org/I66862912","display_name":"Chalmers University of Technology","ror":"https://ror.org/040wg7k59","country_code":"SE","type":"education","lineage":["https://openalex.org/I66862912"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Jan Bosch","raw_affiliation_strings":["Department of Computer Science and Engineering, Chalmers University of Technology, G\u00f6teborg, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Science and Engineering, Chalmers University of Technology, G\u00f6teborg, Sweden","institution_ids":["https://openalex.org/I66862912"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5049811300","display_name":"Helena Holmstr\u00f6m Olsson","orcid":"https://orcid.org/0000-0002-7700-1816","observed_orcids":["https://orcid.org/0000-0002-7700-1816"]},"institutions":[{"id":"https://openalex.org/I183111857","display_name":"Malm\u00f6 University","ror":"https://ror.org/05wp7an13","country_code":"SE","type":"education","lineage":["https://openalex.org/I183111857"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Helena Holmstrom Olsson","raw_affiliation_strings":["Department of Computer Science and Media Technology, Malm\u00f6 University, Malm\u00f6, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Science and Media Technology, Malm\u00f6 University, Malm\u00f6, Sweden","institution_ids":["https://openalex.org/I183111857"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.4492,"has_fulltext":false,"cited_by_count":15,"citation_normalized_percentile":{"value":0.95224426,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"5","last_page":"12"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.4708999991416931,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.4708999991416931,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.2605000138282776,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.2361000031232834,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/artificial-intelligence-adoption","display_name":"artificial intelligence adoption","score":0.8270000219345093},{"id":"https://openalex.org/keywords/software-analytics","display_name":"software analytics","score":0.9950000047683716},{"id":"https://openalex.org/keywords/business-intelligence","display_name":"business intelligence","score":0.9789999723434448},{"id":"https://openalex.org/keywords/vicious-circle","display_name":"vicious circle","score":0.5910000205039978},{"id":"https://openalex.org/keywords/data-driven-decision-making","display_name":"data-driven decision making","score":0.6299999952316284},{"id":"https://openalex.org/keywords/practitioner-challenges","display_name":"practitioner challenges","score":0.421999990940094},{"id":"https://openalex.org/keywords/software-engineering-data","display_name":"software engineering data","score":0.4749999940395355}],"concepts":[{"id":"https://openalex.org/C171981572","wikidata":"https://www.wikidata.org/wiki/Q7554239","display_name":"Software analytics","level":5,"score":0.7277852296829224},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6972184777259827},{"id":"https://openalex.org/C79158427","wikidata":"https://www.wikidata.org/wiki/Q485396","display_name":"Analytics","level":2,"score":0.6761785745620728},{"id":"https://openalex.org/C2767350","wikidata":"https://www.wikidata.org/wiki/Q6662173","display_name":"Business intelligence","level":2,"score":0.6705265045166016},{"id":"https://openalex.org/C23979983","wikidata":"https://www.wikidata.org/wiki/Q1165103","display_name":"Virtuous circle and vicious circle","level":2,"score":0.5994319915771484},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.559894323348999},{"id":"https://openalex.org/C37952496","wikidata":"https://www.wikidata.org/wiki/Q5001829","display_name":"Business analytics","level":4,"score":0.5540680289268494},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.4298495650291443},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.4075811505317688},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.37744295597076416},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.364197701215744},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.3553653955459595},{"id":"https://openalex.org/C180152950","wikidata":"https://www.wikidata.org/wiki/Q2904257","display_name":"Software development process","level":4,"score":0.17837569117546082},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.13625946640968323},{"id":"https://openalex.org/C189076506","wikidata":"https://www.wikidata.org/wiki/Q1518232","display_name":"Business analysis","level":3,"score":0.09649097919464111},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.08718752861022949},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.07456493377685547},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C139719470","wikidata":"https://www.wikidata.org/wiki/Q39680","display_name":"Macroeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/seaa51224.2020.00013","doi":"https://doi.org/10.1109/seaa51224.2020.00013","is_oa":false,"landing_page_url":"https://doi.org/10.1109/seaa51224.2020.00013","pdf_url":null,"source":{"id":"https://openalex.org/S7407088862","display_name":"Euromicro Conference on Software Engineering and Advanced Applications (SEAA)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2020 46th Euromicro Conference on Software Engineering and Advanced Applications (SEAA)","raw_type":"proceedings-article"},{"id":"pmh:oai:research.chalmers.se:520998","doi":null,"is_oa":false,"landing_page_url":"https://research.chalmers.se/en/publication/520998","pdf_url":null,"source":{"id":"https://openalex.org/S4306402469","display_name":"Chalmers Research (Chalmers University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I66862912","host_organization_name":"Chalmers University of Technology","host_organization_lineage":["https://openalex.org/I66862912"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W397180395","https://openalex.org/W1481364363","https://openalex.org/W1566478231","https://openalex.org/W1584645171","https://openalex.org/W1687864294","https://openalex.org/W2042197278","https://openalex.org/W2044642361","https://openalex.org/W2089641512","https://openalex.org/W2104577574","https://openalex.org/W2157954477","https://openalex.org/W2162739315","https://openalex.org/W2182687482","https://openalex.org/W2189162242","https://openalex.org/W2438271492","https://openalex.org/W2513896202","https://openalex.org/W2757656223","https://openalex.org/W2787839658","https://openalex.org/W2789510652","https://openalex.org/W2822474803","https://openalex.org/W2896671475","https://openalex.org/W2985648388","https://openalex.org/W2985781274","https://openalex.org/W2991519341","https://openalex.org/W3145970008"],"related_works":["https://openalex.org/W3214687575","https://openalex.org/W6922464263","https://openalex.org/W7114918788","https://openalex.org/W7124988030","https://openalex.org/W4409495912","https://openalex.org/W3003122703","https://openalex.org/W2822474803","https://openalex.org/W2563905358","https://openalex.org/W2122772101","https://openalex.org/W1934705647"],"abstract_inverted_index":{"In":[0,48],"recent":[1],"years,":[2],"the":[3,66,79,97,106],"application":[4],"of":[5,14,18,83,99,108],"artificial":[6,103],"intelligence":[7,57,104,136],"(AI)":[8],"has":[9],"become":[10],"an":[11,89],"integral":[12],"part":[13],"a":[15,62,94,112,116],"wide":[16],"range":[17],"areas,":[19],"including":[20],"software":[21,30,53,132],"engineering.":[22],"By":[23],"analyzing":[24],"various":[25],"data":[26],"sources":[27],"generated":[28],"in":[29,61,105],"engineering,":[31],"it":[32],"can":[33],"provide":[34],"valuable":[35],"insights":[36],"into":[37],"customer":[38],"behavior,":[39],"product":[40],"performance,":[41],"bugs":[42],"and":[43,45,55,65,93,101,129,134],"errors,":[44],"many":[46],"more.":[47],"practice,":[49],"however,":[50],"AI":[51],"for":[52],"analytics":[54,126,133],"business":[56,135],"often":[58],"gets":[59],"stuck":[60],"prototypical":[63,125],"stage":[64],"results":[67],"are":[68],"rarely":[69],"used":[70],"to":[71,127],"make":[72],"decisions":[73],"based":[74,137],"on":[75,96,138],"data.":[76],"To":[77],"understand":[78],"underlying":[80],"root":[81],"causes":[82],"this":[84],"phenomenon,":[85],"we":[86,114],"conduct":[87],"both":[88],"explanatory":[90],"case":[91],"study":[92],"survey":[95],"challenges":[98],"realizing":[100],"utilizing":[102],"context":[107],"software-intensive":[109],"businesses.":[110],"As":[111],"result,":[113],"identify":[115],"vicious":[117],"circle":[118],"that":[119],"prevents":[120],"practitioners":[121],"from":[122,124],"moving":[123],"continuous":[128],"productively":[130],"usable":[131],"AI.":[139]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2020-10-29T00:00:00"}
