{"id":"https://openalex.org/W3090378271","doi":"https://doi.org/10.1088/1757-899x/933/1/012021","title":"The study of the operation of Trans Koetaradja public bus transportation of the corridor II A and II B in Banda Aceh city","display_name":"The study of the operation of Trans Koetaradja public bus transportation of the corridor II A and II B in Banda Aceh city","publication_year":2020,"publication_date":"2020-09-01","ids":{"openalex":"https://openalex.org/W3090378271","doi":"https://doi.org/10.1088/1757-899x/933/1/012021","mag":"3090378271"},"language":"en","primary_location":{"id":"doi:10.1088/1757-899x/933/1/012021","doi":"https://doi.org/10.1088/1757-899x/933/1/012021","is_oa":true,"landing_page_url":"https://doi.org/10.1088/1757-899x/933/1/012021","pdf_url":"https://iopscience.iop.org/article/10.1088/1757-899X/933/1/012021/pdf","source":{"id":"https://openalex.org/S4210189194","display_name":"IOP Conference Series Materials Science and Engineering","issn_l":"1757-8981","issn":["1757-8981","1757-899X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["jufo-1"],"host_organization":"https://openalex.org/P4310320083","host_organization_name":"IOP Publishing","host_organization_lineage":["https://openalex.org/P4310320083","https://openalex.org/P4310311669"],"host_organization_lineage_names":["IOP Publishing","Institute of Physics"],"type":"conference"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IOP Conference Series: Materials Science and Engineering","raw_type":"journal-article"},"volume":null,"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://iopscience.iop.org/article/10.1088/1757-899X/933/1/012021/pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5078777404","display_name":"F Fachrurrozy","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I187494767","display_name":"Universitas Syiah Kuala","ror":"https://ror.org/05v4dza81","country_code":"ID","type":"education","lineage":["https://openalex.org/I187494767"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"F Fachrurrozy","raw_affiliation_strings":["Civil Engineering Postgraduate Program, Department of Civil Engineering, Universitas Syiah Kuala, Banda Aceh, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Civil Engineering Postgraduate Program, Department of Civil Engineering, Universitas Syiah Kuala, Banda Aceh, Indonesia","institution_ids":["https://openalex.org/I187494767"]}]},{"author_position":"middle","author":{"id":null,"display_name":"E Wulandari","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I187494767","display_name":"Universitas Syiah Kuala","ror":"https://ror.org/05v4dza81","country_code":"ID","type":"education","lineage":["https://openalex.org/I187494767"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"E Wulandari","raw_affiliation_strings":["Lecturer Advisory Committee the Architectural Study Programs in the Field of Urban Area Development, Engineering Faculty, Universitas Syiah Kuala, Banda Aceh, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Lecturer Advisory Committee the Architectural Study Programs in the Field of Urban Area Development, Engineering Faculty, Universitas Syiah Kuala, Banda Aceh, Indonesia","institution_ids":["https://openalex.org/I187494767"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5011969152","display_name":"Yusria Darma","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I187494767","display_name":"Universitas Syiah Kuala","ror":"https://ror.org/05v4dza81","country_code":"ID","type":"education","lineage":["https://openalex.org/I187494767"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Y Darma","raw_affiliation_strings":["Lecturer Advisory Committee in the Field of Transportation the Civil Department, Civil Engineering Faculty, Universitas Syiah Kuala, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Lecturer Advisory Committee in the Field of Transportation the Civil Department, Civil Engineering Faculty, Universitas Syiah Kuala, Indonesia","institution_ids":["https://openalex.org/I187494767"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I187494767"],"apc_list":null,"apc_paid":null,"fwci":2.1702,"has_fulltext":true,"cited_by_count":5,"citation_normalized_percentile":{"value":0.88969874,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":"933","issue":"1","first_page":"012021","last_page":"012021"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10698","display_name":"Transportation Planning and Optimization","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10698","display_name":"Transportation Planning and Optimization","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3313","display_name":"Transportation"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14358","display_name":"Healthcare Quality and Satisfaction","score":0.0012000000569969416,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12687","display_name":"Public Administration in Developing Nations","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/bus-transit","display_name":"bus transit","score":0.9559999704360962},{"id":"https://openalex.org/keywords/bus-service-quality","display_name":"bus service quality","score":0.7429999709129333},{"id":"https://openalex.org/keywords/servqual","display_name":"SERVQUAL","score":0.9649999737739563},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.7509999871253967},{"id":"https://openalex.org/keywords/banda-aceh","display_name":"Banda Aceh","score":0.9049999713897705},{"id":"https://openalex.org/keywords/bus-stop-waiting-time","display_name":"bus stop waiting time","score":0.8119999766349792},{"id":"https://openalex.org/keywords/passenger-assistance","display_name":"passenger assistance","score":0.906000018119812},{"id":"https://openalex.org/keywords/seat-availability","display_name":"seat availability","score":0.6840000152587891}],"concepts":[{"id":"https://openalex.org/C136703025","wikidata":"https://www.wikidata.org/wiki/Q44605","display_name":"SERVQUAL","level":4,"score":0.7894084453582764},{"id":"https://openalex.org/C539828613","wikidata":"https://www.wikidata.org/wiki/Q178512","display_name":"Public transport","level":2,"score":0.7441149950027466},{"id":"https://openalex.org/C22212356","wikidata":"https://www.wikidata.org/wiki/Q775325","display_name":"Transport engineering","level":1,"score":0.6822246313095093},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.6174362897872925},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5711469650268555},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5400967597961426},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5400617122650146},{"id":"https://openalex.org/C43214815","wikidata":"https://www.wikidata.org/wiki/Q7310987","display_name":"Reliability (semiconductor)","level":3,"score":0.533546507358551},{"id":"https://openalex.org/C194051981","wikidata":"https://www.wikidata.org/wiki/Q1337691","display_name":"Economic shortage","level":3,"score":0.5089530944824219},{"id":"https://openalex.org/C2779697334","wikidata":"https://www.wikidata.org/wiki/Q2878855","display_name":"Bus rapid transit","level":3,"score":0.47108423709869385},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4408157467842102},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2770985960960388},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2604065537452698},{"id":"https://openalex.org/C163258240","wikidata":"https://www.wikidata.org/wiki/Q25342","display_name":"Power (physics)","level":2,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1088/1757-899x/933/1/012021","doi":"https://doi.org/10.1088/1757-899x/933/1/012021","is_oa":true,"landing_page_url":"https://doi.org/10.1088/1757-899x/933/1/012021","pdf_url":"https://iopscience.iop.org/article/10.1088/1757-899X/933/1/012021/pdf","source":{"id":"https://openalex.org/S4210189194","display_name":"IOP Conference Series Materials Science and Engineering","issn_l":"1757-8981","issn":["1757-8981","1757-899X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["jufo-1"],"host_organization":"https://openalex.org/P4310320083","host_organization_name":"IOP Publishing","host_organization_lineage":["https://openalex.org/P4310320083","https://openalex.org/P4310311669"],"host_organization_lineage_names":["IOP Publishing","Institute of Physics"],"type":"conference"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IOP Conference Series: Materials Science and Engineering","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1088/1757-899x/933/1/012021","doi":"https://doi.org/10.1088/1757-899x/933/1/012021","is_oa":true,"landing_page_url":"https://doi.org/10.1088/1757-899x/933/1/012021","pdf_url":"https://iopscience.iop.org/article/10.1088/1757-899X/933/1/012021/pdf","source":{"id":"https://openalex.org/S4210189194","display_name":"IOP Conference Series Materials Science and Engineering","issn_l":"1757-8981","issn":["1757-8981","1757-899X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["jufo-1"],"host_organization":"https://openalex.org/P4310320083","host_organization_name":"IOP Publishing","host_organization_lineage":["https://openalex.org/P4310320083","https://openalex.org/P4310311669"],"host_organization_lineage_names":["IOP Publishing","Institute of Physics"],"type":"conference"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IOP Conference Series: Materials Science and Engineering","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.8970999717712402,"display_name":"Industry, innovation and infrastructure"},{"id":"https://metadata.un.org/sdg/11","score":0.8787999749183655,"display_name":"Sustainable cities and communities"}],"sustainable_development_goals_aurora":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320329152","display_name":"Universitas Syiah Kuala","ror":"https://ror.org/05v4dza81"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3090378271.pdf","grobid_xml":"https://content.openalex.org/works/W3090378271.grobid-xml"},"referenced_works_count":5,"referenced_works":["https://openalex.org/W1689771227","https://openalex.org/W2062228572","https://openalex.org/W2163032087","https://openalex.org/W2664477668","https://openalex.org/W3183919638"],"related_works":["https://openalex.org/W2995622154","https://openalex.org/W3089298585","https://openalex.org/W4409700520","https://openalex.org/W4280614485","https://openalex.org/W3187016531","https://openalex.org/W7118179808","https://openalex.org/W3206960610","https://openalex.org/W2995853289","https://openalex.org/W4385603237","https://openalex.org/W3086064481"],"abstract_inverted_index":{"Abstract":[0],"Aceh":[1,11,64],"Government":[2,12],"is":[3,70,85,115,153,167,180,190,198],"trying":[4],"to":[5,72,75,86,93,101,188],"plan":[6],"the":[7,15,40,45,62,77,88,95,98,102,112,137,151,155,159,171,174,177,183,209],"integrated":[8],"transportation":[9,41,166,205],"system.":[10],"has":[13],"planned":[14],"construction":[16],"of":[17,20,25,44,47,82,90,97,108,150,158,161,173,185,195,204,211],"6":[18],"Corridors":[19,28],"Trans":[21,65,162],"Koetaradja":[22,66,163],"Bus,":[23],"some":[24],"them":[26],"are":[27,201],"II":[29,32],"A":[30],"and":[31,92,118,121,131,145,220],"B.":[33],"The":[34,80,106,124,148,193],"previous":[35],"public":[36,164],"transport":[37],"cannot":[38],"accommodate":[39],"service":[42,99,175,186],"needs":[43],"route":[46],"Sultan":[48],"Iskandar":[49],"Muda":[50],"Airport":[51],"-":[52,55],"city":[53],"center":[54],"Ulee":[56],"Lheue":[57],"Crossing":[58],"Port.":[59],"However,":[60],"currently,":[61],"Banda":[63],"Public":[67],"Bus":[68],"Transportation":[69],"projected":[71],"be":[73],"able":[74],"improve":[76,94],"services":[78,160],"optimally.":[79],"purpose":[81],"this":[83,109,196],"study":[84,152,197],"assess":[87],"level":[89],"performance":[91,157],"quality":[96,184],"up":[100],"customers\u2019":[103,178],"satisfaction":[104],"expectations.":[105],"method":[107,130],"research":[110],"comprises":[111],"survey,":[113],"which":[114],"sampling":[116],"Kouto":[117],"distributing":[119],"questionnaires":[120],"data":[122],"analysis.":[123],"questionnaire":[125],"distribution":[126],"uses":[127],"statistic":[128],"test":[129],"Importance":[132],"Performance":[133],"Analysis":[134],"(IPA)":[135],"through":[136],"SERVQUAL":[138],"approach,":[139],"namely:":[140],"reliability,":[141],"responsiveness,":[142],"assurance,":[143],"empathy,":[144],"physical":[146],"evidence.":[147],"result":[149],"that":[154,199],"current":[156],"bus":[165,216],"rated":[168,181,191],"as":[169,208],"good;":[170,182],"importance":[172],"regarding":[176],"expectation":[179],"provided":[187],"customers":[189],"94.52%.":[192],"conclusion":[194],"there":[200],"several":[202],"shortages":[203],"performance,":[206],"such":[207],"timeliness":[210],"arrival,":[212],"waiting":[213],"time":[214],"at":[215],"stops,":[217],"passenger":[218],"assistance,":[219],"available":[221],"seats.":[222]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1}],"updated_date":"2026-09-29T14:09:16.559479","created_date":"2020-10-08T00:00:00"}