{"id":"https://openalex.org/W3083765166","doi":null,"title":"Effect of Role Conflict and Work Overload on Job Stress: A Case of Banking Sector Employees","display_name":"Effect of Role Conflict and Work Overload on Job Stress: A Case of Banking Sector Employees","publication_year":2020,"publication_date":"2020-06-05","ids":{"openalex":"https://openalex.org/W3083765166","mag":"3083765166"},"language":"en","primary_location":{"id":"mag:3083765166","doi":null,"is_oa":false,"landing_page_url":"http://iratde.com/index.php/jtde/article/view/1121","pdf_url":null,"source":{"id":"https://openalex.org/S4306516102","display_name":"Journal of Talent Development and Excellence","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Journal of Talent Development and Excellence","raw_type":null},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5001131885","display_name":"Muhammad Zulqarnain Arshad","orcid":"https://orcid.org/0000-0001-8433-9762","observed_orcids":["https://orcid.org/0000-0001-8433-9762"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Muhammad Zulqarnain Arshad","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0001-8433-9762","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5055752499","display_name":"Athifah Najwani Shahidan","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Athifah Najwani Shahidan","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047151366","display_name":"Ibrahim Mahmoud Siam","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ibrahim Mahmoud Ibrahim Siam","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5026218317","display_name":"Ahmad Said Alshuaibi","orcid":"https://orcid.org/0000-0002-1398-3312","observed_orcids":["https://orcid.org/0000-0002-1398-3312"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ahmad Said Alshuaibi","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-1398-3312","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.1496,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.87098031,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"12","issue":null,"first_page":"2686","last_page":"2696"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12704","display_name":"Stress and Burnout Research","score":0.4242999851703644,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12704","display_name":"Stress and Burnout Research","score":0.4242999851703644,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.4059999883174896,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11084","display_name":"Workplace Health and Well-being","score":0.11320000141859055,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/role-conflict","display_name":"role conflict","score":0.9829999804496765},{"id":"https://openalex.org/keywords/work-overload","display_name":"work overload","score":0.9509999752044678},{"id":"https://openalex.org/keywords/occupational-stress","display_name":"occupational stress","score":0.9980000257492065},{"id":"https://openalex.org/keywords/job-demands-resources-model","display_name":"job demands-resources model","score":0.7749999761581421},{"id":"https://openalex.org/keywords/bank-employees","display_name":"bank employees","score":0.9789999723434448},{"id":"https://openalex.org/keywords/banking","display_name":"banking sector","score":0.6650000214576721}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6224458813667297},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.579275369644165},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.5198241472244263},{"id":"https://openalex.org/C43246008","wikidata":"https://www.wikidata.org/wiki/Q55638","display_name":"Tertiary sector of the economy","level":2,"score":0.4850451350212097},{"id":"https://openalex.org/C21036866","wikidata":"https://www.wikidata.org/wiki/Q181767","display_name":"Stress (linguistics)","level":2,"score":0.4265285134315491},{"id":"https://openalex.org/C2986226071","wikidata":"https://www.wikidata.org/wiki/Q22687","display_name":"Banking industry","level":2,"score":0.42037254571914673},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.41757458448410034},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.38693490624427795},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.31720173358917236},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.12261909246444702},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.11878353357315063},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:3083765166","doi":null,"is_oa":false,"landing_page_url":"http://iratde.com/index.php/jtde/article/view/1121","pdf_url":null,"source":{"id":"https://openalex.org/S4306516102","display_name":"Journal of Talent Development and Excellence","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Journal of Talent Development and Excellence","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":1.0,"id":"https://metadata.un.org/sdg/8"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W1977669807","https://openalex.org/W4413458845","https://openalex.org/W2606336953","https://openalex.org/W4297974493","https://openalex.org/W2963666958","https://openalex.org/W7215804762","https://openalex.org/W3211789824","https://openalex.org/W7216746342","https://openalex.org/W1966995564","https://openalex.org/W7218321691"],"abstract_inverted_index":{"The":[0,56,97],"main":[1],"objective":[2],"of":[3,39,53,59,111],"this":[4],"study":[5,88],"was":[6],"to":[7,63],"identify":[8],"how":[9],"job":[10,21,112],"demand":[11],"resources,":[12],"such":[13],"as":[14],"role":[15,33,102],"conflict":[16,69,103],"and":[17,37,70,104,120],"work":[18,105],"overload,":[19],"affect":[20],"stress.":[22,75,113],"In":[23],"the":[24,27,35,50,54,60,65,90,108],"service":[25],"industry,":[26],"banking":[28,83],"sector":[29],"plays":[30],"a":[31,46],"vital":[32],"in":[34,85],"development":[36],"progression":[38],"any":[40],"country\u2019s":[41],"economy.":[42],"Banking":[43],"employees":[44,84],"are":[45,107],"critical":[47],"resource":[48],"for":[49],"higher":[51],"performance":[52],"banks.":[55],"primary":[57],"purpose":[58],"research":[61],"is":[62],"examine":[64],"relationship":[66],"between":[67],"Role":[68],"Work":[71],"overload":[72,106],"on":[73],"Job":[74],"Online":[76],"survey":[77],"questionnaires":[78],"were":[79],"distributed":[80],"among":[81],"500":[82],"Pakistan.":[86],"This":[87,114],"used":[89],"PLS-SEM":[91],"approach":[92],"by":[93],"using":[94],"Smart-PLS":[95],"3.2.8.":[96],"results":[98],"show":[99],"that":[100],"both":[101],"significant":[109],"predictors":[110],"paper":[115],"also":[116],"highlighted":[117],"some":[118],"recommendations":[119],"future":[121],"directions":[122]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":1}],"updated_date":"2026-11-03T10:50:19.383937","created_date":"2020-09-11T00:00:00"}