{"id":"https://openalex.org/W3083379034","doi":"https://doi.org/10.4102/sajim.v22i1.1166","title":"A technology, organisation and environment framework analysis of information and communication technology adoption by small and medium enterprises in Pietermaritzburg","display_name":"A technology, organisation and environment framework analysis of information and communication technology adoption by small and medium enterprises in Pietermaritzburg","publication_year":2020,"publication_date":"2020-09-05","ids":{"openalex":"https://openalex.org/W3083379034","doi":"https://doi.org/10.4102/sajim.v22i1.1166","mag":"3083379034"},"language":"en","primary_location":{"id":"doi:10.4102/sajim.v22i1.1166","doi":"https://doi.org/10.4102/sajim.v22i1.1166","is_oa":true,"landing_page_url":"https://doi.org/10.4102/sajim.v22i1.1166","pdf_url":null,"source":{"id":"https://openalex.org/S2764463561","display_name":"South African journal of information management","issn_l":"1560-683X","issn":["1560-683X","2078-1865"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["dhet","doaj","jufo-1","poland-40","russia-white-list-2","scielo"],"host_organization":"https://openalex.org/P4310315322","host_organization_name":"AOSIS","host_organization_lineage":["https://openalex.org/P4310315322"],"host_organization_lineage_names":["AOSIS"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"SA Journal of Information Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.4102/sajim.v22i1.1166","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5034097252","display_name":"Joseph Ntabeni Jere","orcid":"https://orcid.org/0000-0002-2211-512X","observed_orcids":["https://orcid.org/0000-0002-2211-512X"]},"institutions":[{"id":"https://openalex.org/I95023434","display_name":"University of KwaZulu-Natal","ror":"https://ror.org/04qzfn040","country_code":"ZA","type":"education","lineage":["https://openalex.org/I95023434"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Joseph N. Jere","raw_affiliation_strings":["Discipline of Information Systems and Technology, College of Law and Management Studies, University of KwaZulu-Natal, Pietermaritzburg"],"raw_orcid":"https://orcid.org/0000-0002-2211-512X","affiliations":[{"raw_affiliation_string":"Discipline of Information Systems and Technology, College of Law and Management Studies, University of KwaZulu-Natal, Pietermaritzburg","institution_ids":["https://openalex.org/I95023434"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5016835446","display_name":"Nsikelelo Vincent. Ngidi","orcid":"https://orcid.org/0000-0001-7578-7635","observed_orcids":["https://orcid.org/0000-0001-7578-7635"]},"institutions":[{"id":"https://openalex.org/I95023434","display_name":"University of KwaZulu-Natal","ror":"https://ror.org/04qzfn040","country_code":"ZA","type":"education","lineage":["https://openalex.org/I95023434"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Nsikelelo Ngidi","raw_affiliation_strings":["Discipline of Information Systems and Technology, College of Law and Management Studies, University of KwaZulu-Natal, Pietermaritzburg"],"raw_orcid":"https://orcid.org/0000-0001-7578-7635","affiliations":[{"raw_affiliation_string":"Discipline of Information Systems and Technology, College of Law and Management Studies, University of KwaZulu-Natal, Pietermaritzburg","institution_ids":["https://openalex.org/I95023434"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I95023434"],"apc_list":{"value":11070,"currency":"ZAR","value_usd":601},"apc_paid":{"value":11070,"currency":"ZAR","value_usd":601},"fwci":6.4515,"has_fulltext":false,"cited_by_count":56,"citation_normalized_percentile":{"value":0.96192108,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"22","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9779999852180481,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9779999852180481,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.004699999932199717,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.0038999998942017555,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/ict-adoption","display_name":"ICT adoption","score":0.9139999747276306},{"id":"https://openalex.org/keywords/small-and-medium-sized-enterprises","display_name":"small and medium-sized enterprises","score":0.9950000047683716},{"id":"https://openalex.org/keywords/organizational-environment","display_name":"organizational context","score":0.781000018119812},{"id":"https://openalex.org/keywords/environmental-context","display_name":"environmental context","score":0.9120000004768372},{"id":"https://openalex.org/keywords/adoption-intention","display_name":"adoption intention","score":0.6930000185966492},{"id":"https://openalex.org/keywords/developing-countries","display_name":"developing countries","score":0.8579999804496765},{"id":"https://openalex.org/keywords/pietermaritzburg","display_name":"Pietermaritzburg","score":0.8790000081062317}],"concepts":[{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.7811909914016724},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6798331141471863},{"id":"https://openalex.org/C2776343822","wikidata":"https://www.wikidata.org/wiki/Q5969768","display_name":"ICTS","level":3,"score":0.6375889182090759},{"id":"https://openalex.org/C83864248","wikidata":"https://www.wikidata.org/wiki/Q177323","display_name":"Developing country","level":2,"score":0.6189666986465454},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.616478443145752},{"id":"https://openalex.org/C48879800","wikidata":"https://www.wikidata.org/wiki/Q622439","display_name":"Small and medium-sized enterprises","level":2,"score":0.5118474364280701},{"id":"https://openalex.org/C84309077","wikidata":"https://www.wikidata.org/wiki/Q3908516","display_name":"Entrepreneurship","level":2,"score":0.4896567463874817},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4757359027862549},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.4547010660171509},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4343239963054657},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.2145441770553589},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.17331594228744507},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.11232337355613708},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.11000064015388489},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.0926373302936554},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.4102/sajim.v22i1.1166","doi":"https://doi.org/10.4102/sajim.v22i1.1166","is_oa":true,"landing_page_url":"https://doi.org/10.4102/sajim.v22i1.1166","pdf_url":null,"source":{"id":"https://openalex.org/S2764463561","display_name":"South African journal of information management","issn_l":"1560-683X","issn":["1560-683X","2078-1865"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["dhet","doaj","jufo-1","poland-40","russia-white-list-2","scielo"],"host_organization":"https://openalex.org/P4310315322","host_organization_name":"AOSIS","host_organization_lineage":["https://openalex.org/P4310315322"],"host_organization_lineage_names":["AOSIS"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"SA Journal of Information Management","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:34682ba35d884408b3f15d2ec6a93971","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/34682ba35d884408b3f15d2ec6a93971","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"South African Journal of Information Management, Vol 22, Iss 1, Pp e1-e9 (2020)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.4102/sajim.v22i1.1166","doi":"https://doi.org/10.4102/sajim.v22i1.1166","is_oa":true,"landing_page_url":"https://doi.org/10.4102/sajim.v22i1.1166","pdf_url":null,"source":{"id":"https://openalex.org/S2764463561","display_name":"South African journal of information management","issn_l":"1560-683X","issn":["1560-683X","2078-1865"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["dhet","doaj","jufo-1","poland-40","russia-white-list-2","scielo"],"host_organization":"https://openalex.org/P4310315322","host_organization_name":"AOSIS","host_organization_lineage":["https://openalex.org/P4310315322"],"host_organization_lineage_names":["AOSIS"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"SA Journal of Information Management","raw_type":"journal-article"},"sustainable_development_goals":[{"score":1.0,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"},{"score":0.7257999777793884,"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth"}],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":44,"referenced_works":["https://openalex.org/W338733851","https://openalex.org/W778934551","https://openalex.org/W781753010","https://openalex.org/W1519994990","https://openalex.org/W1541668120","https://openalex.org/W1573232224","https://openalex.org/W2019732759","https://openalex.org/W2033392683","https://openalex.org/W2040201236","https://openalex.org/W2063823826","https://openalex.org/W2064571274","https://openalex.org/W2070360982","https://openalex.org/W2071666535","https://openalex.org/W2092803586","https://openalex.org/W2102312671","https://openalex.org/W2113082299","https://openalex.org/W2126168061","https://openalex.org/W2127112528","https://openalex.org/W2160282664","https://openalex.org/W2161187565","https://openalex.org/W2183877827","https://openalex.org/W2186706293","https://openalex.org/W2188632414","https://openalex.org/W2290189106","https://openalex.org/W2329587520","https://openalex.org/W2347477571","https://openalex.org/W2401487076","https://openalex.org/W2530563913","https://openalex.org/W2548151004","https://openalex.org/W2555878627","https://openalex.org/W2556664160","https://openalex.org/W2564540507","https://openalex.org/W2575765657","https://openalex.org/W2753353538","https://openalex.org/W2758481182","https://openalex.org/W2899564791","https://openalex.org/W2945749591","https://openalex.org/W3018321379","https://openalex.org/W3121429720","https://openalex.org/W4254796933","https://openalex.org/W4285688800","https://openalex.org/W4291237559","https://openalex.org/W4298843336","https://openalex.org/W4323285811"],"related_works":["https://openalex.org/W4233325770","https://openalex.org/W2975368773","https://openalex.org/W6981040333","https://openalex.org/W4313827812","https://openalex.org/W2556664160","https://openalex.org/W2765740510","https://openalex.org/W3046960814","https://openalex.org/W3092485518","https://openalex.org/W284155311","https://openalex.org/W3201061799"],"abstract_inverted_index":{"Background:":[0],"Information":[1,15],"and":[2,16,32,149,161,194,198,244],"communication":[3,17],"technology":[4,18,181,197],"(ICT)":[5],"has":[6,19,52],"been":[7,54],"a":[8,21,143,155,162,189],"major":[9],"contributor":[10],"to":[11,27,45,93,101,117,157,170,209,230,234,239,249],"world":[12],"economic":[13],"growth.":[14],"played":[20],"vital":[22],"role":[23],"when":[24],"it":[25,224],"comes":[26],"the":[28,55,67,86,95,99,159,172,180,184,207,219,222,242,247],"growth":[29],"of":[30,43,70,125,135,192,221,246],"small":[31],"medium":[33],"enterprises":[34],"(SMEs).":[35],"In":[36],"developed":[37],"countries,":[38],"SMEs":[39,78,105,137,213,228],"are":[40,202,237],"making":[41],"use":[42,124],"ICT":[44,103,211],"support":[46],"their":[47],"business":[48],"functions,":[49],"although":[50],"this":[51,119],"not":[53],"case":[56],"in":[57,79,106,111,138,214],"most":[58,185],"developing":[59,80,107,215],"countries.":[60],"The":[61,121,146,176],"Global":[62],"Entrepreneurship":[63],"Monitor":[64],"argues":[65],"that":[66,97,179,195,205,227,236],"survival":[68,88],"rate":[69],"newly":[71],"established":[72],"businesses":[73],"is":[74,183,225],"generally":[75],"poor,":[76],"with":[77,188],"countries":[81,108],"performing":[82],"even":[83],"worse":[84],"than":[85],"standard":[87],"rates.Objectives:":[89],"This":[90],"study":[91,122,177],"aims":[92],"investigate":[94],"determinants":[96,204],"influence":[98,206],"intention":[100,208],"adopt":[102,210,251],"by":[104],"using":[109,142],"Pietermaritzburg":[110,139],"South":[112],"Africa":[113],"as":[114,128,154],"an":[115],"example":[116],"understand":[118,158],"phenomenon.Method:":[120],"made":[123],"quantitative":[126],"methods":[127],"its":[129],"fundamental":[130],"research":[131],"approach.":[132],"A":[133],"total":[134],"227":[136],"were":[140],"surveyed":[141],"close-ended":[144],"questionnaire.":[145],"technology,":[147],"organisation":[148,199,248],"environment":[150],"framework":[151],"was":[152,168],"used":[153],"lens":[156],"study,":[160,223],"structural":[163],"equation":[164],"modelling":[165],"(SEM)":[166],"approach":[167],"applied":[169],"analyse":[171],"data":[173],"from":[174],"respondents.Results:":[175],"revealed":[178],"context":[182],"influential":[186],"determinant":[187],"regression":[190],"weight":[191],"0.975":[193],"both":[196],"contexts":[200],"(-0.221)":[201],"significant":[203],"amongst":[212],"countries.Conclusion:":[216],"Based":[217],"on":[218],"findings":[220],"evident":[226],"need":[229],"pay":[231],"particular":[232],"attention":[233],"ICTs":[235],"relevant":[238],"them,":[240],"including":[241],"characteristics":[243],"resources":[245],"successfully":[250],"these":[252],"technologies.":[253]},"counts_by_year":[{"year":2026,"cited_by_count":7},{"year":2025,"cited_by_count":14},{"year":2024,"cited_by_count":9},{"year":2023,"cited_by_count":15},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":1}],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2020-09-11T00:00:00"}
