{"id":"https://openalex.org/W3045185409","doi":"https://doi.org/10.4018/978-1-7998-3583-7.ch008","title":"Managing Generational Diversity","display_name":"Managing Generational Diversity","publication_year":2020,"publication_date":"2020-01-01","ids":{"openalex":"https://openalex.org/W3045185409","doi":"https://doi.org/10.4018/978-1-7998-3583-7.ch008","mag":"3045185409"},"language":"en","primary_location":{"id":"doi:10.4018/978-1-7998-3583-7.ch008","doi":"https://doi.org/10.4018/978-1-7998-3583-7.ch008","is_oa":false,"landing_page_url":"https://doi.org/10.4018/978-1-7998-3583-7.ch008","pdf_url":null,"source":{"id":"https://openalex.org/S4210212919","display_name":"Advances in mobile and distance learning book series","issn_l":"2327-1892","issn":["2327-1892","2327-1906"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Mobile and Distance Learning","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4213323914","display_name":"Socioeconomics, Diversity, and the Politics of Online Education"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5025726947","display_name":"Martin Klaffke","orcid":"https://orcid.org/0000-0001-6095-3960","observed_orcids":["https://orcid.org/0000-0001-6095-3960"]},"institutions":[{"id":"https://openalex.org/I122228004","display_name":"HTW Berlin - University of Applied Sciences","ror":"https://ror.org/01xzwj424","country_code":"DE","type":"education","lineage":["https://openalex.org/I122228004"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Martin Klaffke","raw_affiliation_strings":["Hochschule f\u00fcr Technik und Wirtschaft Berlin, Germany"],"raw_orcid":"https://orcid.org/0000-0001-6095-3960","affiliations":[{"raw_affiliation_string":"Hochschule f\u00fcr Technik und Wirtschaft Berlin, Germany","institution_ids":["https://openalex.org/I122228004"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5025726947"],"corresponding_institution_ids":["https://openalex.org/I122228004"],"apc_list":null,"apc_paid":null,"fwci":6.124,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.95934959,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"127","last_page":"141"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14088","display_name":"Generational Differences and Trends","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3319","display_name":"Life-span and Life-course Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14088","display_name":"Generational Differences and Trends","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3319","display_name":"Life-span and Life-course Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12376","display_name":"Corporate Management and Leadership","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11631","display_name":"Retirement, Disability, and Employment","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/generational-diversity","display_name":"generational diversity","score":0.9779999852180481},{"id":"https://openalex.org/keywords/workplace-diversity-management","display_name":"workplace diversity management","score":0.7099999785423279},{"id":"https://openalex.org/keywords/demographic-change","display_name":"demographic change","score":0.746999979019165},{"id":"https://openalex.org/keywords/millennials","display_name":"millennials","score":0.8709999918937683},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"organizational performance","score":0.949999988079071},{"id":"https://openalex.org/keywords/silicon-valley","display_name":"Silicon Valley","score":0.4860000014305115},{"id":"https://openalex.org/keywords/technology-industry","display_name":"technology industry","score":0.6930000185966492},{"id":"https://openalex.org/keywords/intercultural-learning","display_name":"intercultural learning","score":0.367000013589859}],"concepts":[{"id":"https://openalex.org/C2778139618","wikidata":"https://www.wikidata.org/wiki/Q13440398","display_name":"Workforce","level":2,"score":0.838931679725647},{"id":"https://openalex.org/C2781316041","wikidata":"https://www.wikidata.org/wiki/Q1230584","display_name":"Diversity (politics)","level":2,"score":0.7367581129074097},{"id":"https://openalex.org/C154775046","wikidata":"https://www.wikidata.org/wiki/Q188","display_name":"German","level":2,"score":0.6031411290168762},{"id":"https://openalex.org/C2780791683","wikidata":"https://www.wikidata.org/wiki/Q846785","display_name":"Action (physics)","level":2,"score":0.5155394077301025},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5126416087150574},{"id":"https://openalex.org/C2777351106","wikidata":"https://www.wikidata.org/wiki/Q49371","display_name":"Legislation","level":2,"score":0.4892594814300537},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4688967764377594},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4272445738315582},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.39306214451789856},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.36027956008911133},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.17670392990112305},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.13311415910720825},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4018/978-1-7998-3583-7.ch008","doi":"https://doi.org/10.4018/978-1-7998-3583-7.ch008","is_oa":false,"landing_page_url":"https://doi.org/10.4018/978-1-7998-3583-7.ch008","pdf_url":null,"source":{"id":"https://openalex.org/S4210212919","display_name":"Advances in mobile and distance learning book series","issn_l":"2327-1892","issn":["2327-1892","2327-1906"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Advances in Mobile and Distance Learning","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.5263000130653381,"display_name":"Decent work and economic growth"}],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/8","score":0.6499999761581421,"display_name":"Decent work and economic growth"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W50781278","https://openalex.org/W570810439","https://openalex.org/W1566066785","https://openalex.org/W1573287631","https://openalex.org/W1901888397","https://openalex.org/W2040333407","https://openalex.org/W2076978897","https://openalex.org/W2153582874","https://openalex.org/W2496278357","https://openalex.org/W2750524101","https://openalex.org/W4249190218","https://openalex.org/W6853865865"],"related_works":["https://openalex.org/W1273025440","https://openalex.org/W2262629427","https://openalex.org/W4386775932","https://openalex.org/W2745312497","https://openalex.org/W4254941501","https://openalex.org/W7020246624","https://openalex.org/W2097770154","https://openalex.org/W3048802847","https://openalex.org/W2126942456","https://openalex.org/W4283798820"],"abstract_inverted_index":{"Germany":[0,23,145],"is":[1,125,139],"undergoing":[2],"a":[3,18,128],"dramatic":[4],"demographic":[5],"change":[6],"that":[7,92,116],"requires":[8],"its":[9,149],"organizations":[10,83,99,114],"to":[11,55],"make":[12],"workforce":[13,74,124],"talent":[14],"of":[15,46,81],"all":[16],"ages":[17],"strategic":[19],"priority.":[20],"Practitioners":[21],"in":[22,48,96,131,143],"focus":[24],"largely":[25],"on":[26,63,78],"Generation":[27],"Y":[28],"employees,":[29],"because":[30],"this":[31],"young":[32],"employee":[33],"cohort":[34],"expresses":[35],"new":[36],"and":[37,44,57,70],"different":[38,49],"work-related":[39],"values.":[40],"However,":[41],"diverse":[42],"attitudes":[43],"behaviors":[45],"employees":[47],"age":[50],"groups":[51],"can":[52,89,100,146],"potentially":[53],"lead":[54],"conflict":[56],"have":[58],"an":[59,140],"overall":[60],"negative":[61],"impact":[62],"organizational":[64],"performance.":[65],"Given":[66],"US":[67],"labor":[68],"legislation":[69],"media":[71],"pressure,":[72],"managing":[73,121],"diversity":[75],"has":[76],"been":[77],"the":[79,105,122,132],"agenda":[80],"U.S.":[82,106,150],"for":[84,120],"many":[85],"years.":[86],"Consequently,":[87],"it":[88],"be":[90],"assumed":[91],"there":[93],"are":[94],"areas":[95],"which":[97,144],"German":[98],"learn":[101,147],"best":[102],"practices":[103],"from":[104,111,148],"experience.":[107],"Although":[108],"data":[109],"collected":[110],"Silicon":[112],"Valley":[113],"suggest":[115],"taking":[117],"specific":[118],"action":[119,141],"multi-generational":[123],"currently":[126],"not":[127],"pressing":[129],"issue":[130],"tech":[133],"industry,":[134],"setting":[135],"up":[136],"innovative":[137],"workplaces":[138],"field":[142],"counterparts.":[151]},"counts_by_year":[{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1}],"updated_date":"2026-10-14T16:39:01.820549","created_date":"2020-07-29T00:00:00"}
