{"id":"https://openalex.org/W3043823075","doi":"https://doi.org/10.1108/apjml-09-2019-0554","title":"The effectiveness of perceived social support in discount stores in Korea","display_name":"The effectiveness of perceived social support in discount stores in Korea","publication_year":2020,"publication_date":"2020-07-24","ids":{"openalex":"https://openalex.org/W3043823075","doi":"https://doi.org/10.1108/apjml-09-2019-0554","mag":"3043823075"},"language":"en","primary_location":{"id":"doi:10.1108/apjml-09-2019-0554","doi":"https://doi.org/10.1108/apjml-09-2019-0554","is_oa":false,"landing_page_url":"https://doi.org/10.1108/apjml-09-2019-0554","pdf_url":null,"source":{"id":"https://openalex.org/S191031105","display_name":"Asia Pacific Journal of Marketing and Logistics","issn_l":"1355-5855","issn":["1355-5855","1758-4248"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Asia Pacific Journal of Marketing and Logistics","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5011844601","display_name":"Chanho Song","orcid":"https://orcid.org/0000-0002-6392-613X","observed_orcids":["https://orcid.org/0000-0002-6392-613X"]},"institutions":[{"id":"https://openalex.org/I43369023","display_name":"California State University, San Bernardino","ror":"https://ror.org/02n651896","country_code":"US","type":"education","lineage":["https://openalex.org/I43369023"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Chanho Song","raw_affiliation_strings":["Department of Marketing, CSU San Bernardino, San Bernardino, California, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing, CSU San Bernardino, San Bernardino, California, USA","institution_ids":["https://openalex.org/I43369023"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016925711","display_name":"Haakon T. Brown","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I43369023","display_name":"California State University, San Bernardino","ror":"https://ror.org/02n651896","country_code":"US","type":"education","lineage":["https://openalex.org/I43369023"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Haakon T. Brown","raw_affiliation_strings":["Department of Marketing, CSU San Bernardino, San Bernardino, California, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing, CSU San Bernardino, San Bernardino, California, USA","institution_ids":["https://openalex.org/I43369023"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5080494217","display_name":"Rahmatullah Rami Tameez","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I43369023","display_name":"California State University, San Bernardino","ror":"https://ror.org/02n651896","country_code":"US","type":"education","lineage":["https://openalex.org/I43369023"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Rahmatullah Rami Tameez","raw_affiliation_strings":["Department of Marketing, CSU San Bernardino, San Bernardino, California, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing, CSU San Bernardino, San Bernardino, California, USA","institution_ids":["https://openalex.org/I43369023"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I43369023"],"apc_list":null,"apc_paid":null,"fwci":1.5535,"has_fulltext":false,"cited_by_count":14,"citation_normalized_percentile":{"value":0.86839087,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":97},"biblio":{"volume":"33","issue":"4","first_page":"909","last_page":"923"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9911999702453613,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9911999702453613,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.007400000002235174,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perceived-social-support","display_name":"perceived social support","score":0.9890000224113464},{"id":"https://openalex.org/keywords/discount-stores","display_name":"discount stores","score":0.9810000061988831},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.9359999895095825},{"id":"https://openalex.org/keywords/word-of-mouth","display_name":"word of mouth","score":0.9190000295639038},{"id":"https://openalex.org/keywords/purchase-intention","display_name":"purchase intention","score":1.0},{"id":"https://openalex.org/keywords/emotional-support","display_name":"emotional support","score":0.7889999747276306},{"id":"https://openalex.org/keywords/instrumental-support","display_name":"instrumental support","score":0.9890000224113464},{"id":"https://openalex.org/keywords/informational-support","display_name":"information support","score":0.9929999709129333},{"id":"https://openalex.org/keywords/appraisal-support","display_name":"appraisal support","score":0.9459999799728394},{"id":"https://openalex.org/keywords/consumer-behavior","display_name":"consumer behavior","score":0.5809999704360962}],"concepts":[{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6690876483917236},{"id":"https://openalex.org/C137913393","wikidata":"https://www.wikidata.org/wiki/Q15737157","display_name":"Word of mouth","level":2,"score":0.6390242576599121},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6350533962249756},{"id":"https://openalex.org/C100776233","wikidata":"https://www.wikidata.org/wiki/Q2532492","display_name":"Bridge (graph theory)","level":2,"score":0.6047263145446777},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5162353515625},{"id":"https://openalex.org/C2777267654","wikidata":"https://www.wikidata.org/wiki/Q3519023","display_name":"Test (biology)","level":2,"score":0.5064448118209839},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.49153122305870056},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.471781462430954},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.4704645574092865},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.46624913811683655},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.46244531869888306},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.4207671880722046},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3211696743965149},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.12577667832374573},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.08676540851593018},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C126322002","wikidata":"https://www.wikidata.org/wiki/Q11180","display_name":"Internal medicine","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/apjml-09-2019-0554","doi":"https://doi.org/10.1108/apjml-09-2019-0554","is_oa":false,"landing_page_url":"https://doi.org/10.1108/apjml-09-2019-0554","pdf_url":null,"source":{"id":"https://openalex.org/S191031105","display_name":"Asia Pacific Journal of Marketing and Logistics","issn_l":"1355-5855","issn":["1355-5855","1758-4248"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Asia Pacific Journal of Marketing and Logistics","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":63,"referenced_works":["https://openalex.org/W1485667761","https://openalex.org/W1967977251","https://openalex.org/W1970492996","https://openalex.org/W1973205912","https://openalex.org/W1974230583","https://openalex.org/W1974832569","https://openalex.org/W1978334805","https://openalex.org/W1979633490","https://openalex.org/W1979907230","https://openalex.org/W1980442423","https://openalex.org/W1981846743","https://openalex.org/W1985419904","https://openalex.org/W1990419781","https://openalex.org/W1993760488","https://openalex.org/W1995008066","https://openalex.org/W1995039629","https://openalex.org/W2002951030","https://openalex.org/W2012376464","https://openalex.org/W2025920877","https://openalex.org/W2026882982","https://openalex.org/W2027526741","https://openalex.org/W2027547513","https://openalex.org/W2028184439","https://openalex.org/W2028885942","https://openalex.org/W2032299294","https://openalex.org/W2036063909","https://openalex.org/W2038125955","https://openalex.org/W2041734198","https://openalex.org/W2043842361","https://openalex.org/W2047491386","https://openalex.org/W2056760924","https://openalex.org/W2062660336","https://openalex.org/W2063076861","https://openalex.org/W2078915490","https://openalex.org/W2079864151","https://openalex.org/W2083045424","https://openalex.org/W2089529669","https://openalex.org/W2094260684","https://openalex.org/W2097829847","https://openalex.org/W2102467277","https://openalex.org/W2106096361","https://openalex.org/W2112421172","https://openalex.org/W2122912498","https://openalex.org/W2132758347","https://openalex.org/W2135273139","https://openalex.org/W2140884566","https://openalex.org/W2142293081","https://openalex.org/W2154503313","https://openalex.org/W2241298467","https://openalex.org/W2297436309","https://openalex.org/W2345168163","https://openalex.org/W2466982301","https://openalex.org/W2504203839","https://openalex.org/W2595236268","https://openalex.org/W2764220063","https://openalex.org/W2779524114","https://openalex.org/W2787187672","https://openalex.org/W2804917586","https://openalex.org/W2889036845","https://openalex.org/W2909546591","https://openalex.org/W2922431416","https://openalex.org/W3008886885","https://openalex.org/W3122141344"],"related_works":["https://openalex.org/W3000143677","https://openalex.org/W1979633490","https://openalex.org/W7163733903","https://openalex.org/W1969934793","https://openalex.org/W2325086181","https://openalex.org/W1970610378","https://openalex.org/W2933729429","https://openalex.org/W3005961936","https://openalex.org/W4401774725","https://openalex.org/W1931529045"],"abstract_inverted_index":{"Purpose":[0],"The":[1,50],"purpose":[2],"of":[3,86,125],"this":[4],"study":[5],"is":[6,119],"to":[7,13,59,114],"bridge":[8],"the":[9,53,61,98,107],"gap":[10],"in":[11,27,47,76,106],"literature":[12],"examine":[14],"social":[15,101,117],"support":[16,66,102,118],"that":[17,116],"customers":[18,124],"receive":[19],"from":[20],"their":[21],"relationships":[22],"with":[23],"frontline":[24],"service":[25],"providers":[26],"discount":[28,77,108,126],"stores.":[29,78],"Design/methodology/approach":[30],"In":[31,79],"total,":[32],"381":[33],"consumers":[34],"are":[35,130],"accessed":[36],"through":[37],"an":[38,43],"online":[39,44],"survey":[40],"administered":[41],"by":[42],"research":[45,112],"company":[46],"South":[48],"Korea.":[49],"authors":[51],"use":[52],"structural":[54],"equation":[55],"model":[56],"(SEM)":[57],"technique":[58],"test":[60],"proposed":[62],"hypotheses.":[63],"Findings":[64],"Social":[65],"(emotional,":[67],"instrumental,":[68],"informational":[69],"and":[70,89,103],"appraisal)":[71],"significantly":[72,83],"influences":[73,84],"customer":[74,81],"satisfaction":[75,82,105],"addition,":[80],"word":[85],"mouth":[87],"(WOM)":[88],"purchase":[90],"intention.":[91],"Originality/value":[92],"Very":[93],"few":[94],"studies":[95],"have":[96],"addressed":[97],"relationship":[99],"between":[100],"consumer":[104],"store":[109],"industry.":[110],"This":[111],"helps":[113],"understand":[115],"a":[120],"basic":[121],"consideration":[122],"for":[123],"stores":[127],"when":[128],"they":[129],"shopping.":[131]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":2}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2020-07-29T00:00:00"}
