{"id":"https://openalex.org/W3042990177","doi":"https://doi.org/10.35968/m-pu.v10i2.438","title":"PENGARUH TOTAL QUALITY MANAGEMENT TERHADAP KINERJA KARYAWAN DENGAN KEPUASAAN KERJA SEBAGAI MEDIASI PADA PT. SENATOR INTERNASIONAL INDONESIA","display_name":"PENGARUH TOTAL QUALITY MANAGEMENT TERHADAP KINERJA KARYAWAN DENGAN KEPUASAAN KERJA SEBAGAI MEDIASI PADA PT. SENATOR INTERNASIONAL INDONESIA","publication_year":2020,"publication_date":"2020-06-01","ids":{"openalex":"https://openalex.org/W3042990177","doi":"https://doi.org/10.35968/m-pu.v10i2.438","mag":"3042990177"},"language":"id","primary_location":{"id":"doi:10.35968/m-pu.v10i2.438","doi":"https://doi.org/10.35968/m-pu.v10i2.438","is_oa":true,"landing_page_url":"https://doi.org/10.35968/m-pu.v10i2.438","pdf_url":"https://journal.universitassuryadarma.ac.id/index.php/ilmiahm-progress/article/download/438/404","source":{"id":"https://openalex.org/S4210172039","display_name":"JURNAL ILMIAH M-PROGRESS","issn_l":"2088-0421","issn":["2088-0421","2654-461X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404669604","host_organization_name":"Universitas Suryadarma","host_organization_lineage":["https://openalex.org/P4404669604"],"host_organization_lineage_names":["Universitas Suryadarma"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Ilmiah M-Progress","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://journal.universitassuryadarma.ac.id/index.php/ilmiahm-progress/article/download/438/404","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5008382302","display_name":"Vera Sylvia Saragi Sitio","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Vera Sylvia Saragi Sitio","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5008382302"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.2702,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.6135745,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":"10","issue":"2","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.9419000148773193,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.9419000148773193,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.0210999995470047,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.010200000368058681,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":0.9319999814033508},{"id":"https://openalex.org/keywords/job-performance","display_name":"employee performance","score":0.9660000205039978},{"id":"https://openalex.org/keywords/job-satisfaction","display_name":"job satisfaction","score":1.0},{"id":"https://openalex.org/keywords/mediating-effect","display_name":"mediating effect","score":0.8949999809265137},{"id":"https://openalex.org/keywords/continuous-improvement","display_name":"continuous improvement","score":0.6809999942779541},{"id":"https://openalex.org/keywords/enterprise-competitiveness","display_name":"enterprise competitiveness","score":0.8009999990463257}],"concepts":[{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.8257848024368286},{"id":"https://openalex.org/C82793941","wikidata":"https://www.wikidata.org/wiki/Q1046024","display_name":"Path analysis (statistics)","level":2,"score":0.7116876840591431},{"id":"https://openalex.org/C100363876","wikidata":"https://www.wikidata.org/wiki/Q690661","display_name":"Nonprobability sampling","level":3,"score":0.6620244383811951},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5310469269752502},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.5161734223365784},{"id":"https://openalex.org/C2779709291","wikidata":"https://www.wikidata.org/wiki/Q15699608","display_name":"Intervening variable","level":3,"score":0.515561580657959},{"id":"https://openalex.org/C100521375","wikidata":"https://www.wikidata.org/wiki/Q2015382","display_name":"Competence (human resources)","level":2,"score":0.49248751997947693},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.47012102603912354},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.4479132890701294},{"id":"https://openalex.org/C127576917","wikidata":"https://www.wikidata.org/wiki/Q624630","display_name":"Competitor analysis","level":2,"score":0.4366753101348877},{"id":"https://openalex.org/C39896193","wikidata":"https://www.wikidata.org/wiki/Q380344","display_name":"Descriptive statistics","level":2,"score":0.42870399355888367},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.4005263149738312},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.30640989542007446},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.28370773792266846},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.20783817768096924},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.16358554363250732},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16281813383102417},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.08377328515052795},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0812465250492096},{"id":"https://openalex.org/C99454951","wikidata":"https://www.wikidata.org/wiki/Q932068","display_name":"Environmental health","level":1,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.35968/m-pu.v10i2.438","doi":"https://doi.org/10.35968/m-pu.v10i2.438","is_oa":true,"landing_page_url":"https://doi.org/10.35968/m-pu.v10i2.438","pdf_url":"https://journal.universitassuryadarma.ac.id/index.php/ilmiahm-progress/article/download/438/404","source":{"id":"https://openalex.org/S4210172039","display_name":"JURNAL ILMIAH M-PROGRESS","issn_l":"2088-0421","issn":["2088-0421","2654-461X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404669604","host_organization_name":"Universitas Suryadarma","host_organization_lineage":["https://openalex.org/P4404669604"],"host_organization_lineage_names":["Universitas Suryadarma"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Ilmiah M-Progress","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.35968/m-pu.v10i2.438","doi":"https://doi.org/10.35968/m-pu.v10i2.438","is_oa":true,"landing_page_url":"https://doi.org/10.35968/m-pu.v10i2.438","pdf_url":"https://journal.universitassuryadarma.ac.id/index.php/ilmiahm-progress/article/download/438/404","source":{"id":"https://openalex.org/S4210172039","display_name":"JURNAL ILMIAH M-PROGRESS","issn_l":"2088-0421","issn":["2088-0421","2654-461X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404669604","host_organization_name":"Universitas Suryadarma","host_organization_lineage":["https://openalex.org/P4404669604"],"host_organization_lineage_names":["Universitas Suryadarma"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Ilmiah M-Progress","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.833299994468689}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3042990177.pdf","grobid_xml":"https://content.openalex.org/works/W3042990177.grobid-xml"},"referenced_works_count":13,"referenced_works":["https://openalex.org/W16586764","https://openalex.org/W274148733","https://openalex.org/W1552869882","https://openalex.org/W1557381844","https://openalex.org/W1598122231","https://openalex.org/W1688004041","https://openalex.org/W1997756034","https://openalex.org/W2157674650","https://openalex.org/W2894583547","https://openalex.org/W2986981456","https://openalex.org/W3111992637","https://openalex.org/W3202049175","https://openalex.org/W3203802273"],"related_works":["https://openalex.org/W2907278708","https://openalex.org/W4415116965","https://openalex.org/W4403871870","https://openalex.org/W2986981456","https://openalex.org/W7084671059","https://openalex.org/W4393165281","https://openalex.org/W4390202881","https://openalex.org/W7217817562","https://openalex.org/W3186539018","https://openalex.org/W7128479390"],"abstract_inverted_index":{"There":[0],"are":[1],"various":[2],"efforts":[3,19],"need":[4],"to":[5,22,32,53],"be":[6],"made":[7,20],"by":[8,117],"the":[9,18,55,133,144],"company":[10],"in":[11],"dealing":[12],"with":[13,120],"its":[14],"competitors.":[15],"One":[16],"of":[17,43,57,82,103,111,123,125,136,147],"is":[21,40,72,89,108,141],"prepare":[23],"resources":[24],"that":[25,132],"have":[26],"competence":[27],"and":[28],"quality":[29],"so":[30],"as":[31,66],"improve":[33],"employee":[34,114,139,150],"performance.":[35],"Total":[36,58,156],"Quality":[37,59,157],"Management":[38,60],"(TQM)":[39],"a":[41,67,78,121],"concept":[42],"maximizing":[44],"organizational":[45],"competitiveness":[46],"through":[47,63,152],"continuous":[48],"improvement.":[49],"This":[50,75],"study":[51,76,105],"aims":[52],"determine":[54],"effect":[56,110,135,146],"on":[61,113,138,149],"performance":[62,115,140,151],"job":[64,118,153],"satisfaction":[65,119,154],"mediating":[68],"variable.":[69],"The":[70,85,101,127],"population":[71],"69":[73],"people.":[74,84],"used":[77,88],"purposive":[79],"sampling":[80],"technique":[81,87],"47":[83],"analysis":[86,129],"descriptive":[90],"path":[91,128],"(Path":[92],"Analysis)":[93],"SPSS":[94],"computer":[95],"program":[96],"version":[97],"24":[98],"for":[99],"Mac.":[100],"results":[102,130],"this":[104],"indicate":[106],"there":[107],"an":[109],"TQM":[112,137,148],"mediated":[116],"magnitude":[122],"influence":[124],"89.2%.":[126],"show":[131],"direct":[134],"smaller":[142],"than":[143],"indirect":[145],"Keywords:":[155],"Management,":[158],"Job":[159],"Satisfaction,":[160],"Employee":[161],"Performance":[162]},"counts_by_year":[{"year":2023,"cited_by_count":1}],"updated_date":"2026-09-26T08:19:03.415552","created_date":"2020-07-23T00:00:00"}