{"id":"https://openalex.org/W3042947698","doi":"https://doi.org/10.1108/ijpdlm-07-2019-0215","title":"Proactively and reactively managing risks through sales & operations planning","display_name":"Proactively and reactively managing risks through sales & operations planning","publication_year":2020,"publication_date":"2020-07-18","ids":{"openalex":"https://openalex.org/W3042947698","doi":"https://doi.org/10.1108/ijpdlm-07-2019-0215","mag":"3042947698"},"language":"en","primary_location":{"id":"doi:10.1108/ijpdlm-07-2019-0215","doi":"https://doi.org/10.1108/ijpdlm-07-2019-0215","is_oa":true,"landing_page_url":"https://doi.org/10.1108/ijpdlm-07-2019-0215","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/IJPDLM-07-2019-0215/full/pdf?title=proactively-and-reactively-managing-risks-through-sales-amp-operations-planning","source":{"id":"https://openalex.org/S41302103","display_name":"International Journal of Physical Distribution & Logistics Management","issn_l":"0960-0035","issn":["0960-0035","1758-664X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-1","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Physical Distribution & Logistics Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://www.emerald.com/insight/content/doi/10.1108/IJPDLM-07-2019-0215/full/pdf?title=proactively-and-reactively-managing-risks-through-sales-amp-operations-planning","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5088124953","display_name":"Hendryk Dittfeld","orcid":"https://orcid.org/0000-0003-3737-9627","observed_orcids":["https://orcid.org/0000-0003-3737-9627"]},"institutions":[{"id":"https://openalex.org/I169381384","display_name":"University of Groningen","ror":"https://ror.org/012p63287","country_code":"NL","type":"education","lineage":["https://openalex.org/I169381384"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Hendryk Dittfeld","raw_affiliation_strings":["Department of Operations, University of Groningen, Groningen, Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Operations, University of Groningen, Groningen, Netherlands","institution_ids":["https://openalex.org/I169381384"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085494418","display_name":"Kirstin Scholten","orcid":"https://orcid.org/0000-0002-1256-3543","observed_orcids":["https://orcid.org/0000-0002-1256-3543"]},"institutions":[{"id":"https://openalex.org/I169381384","display_name":"University of Groningen","ror":"https://ror.org/012p63287","country_code":"NL","type":"education","lineage":["https://openalex.org/I169381384"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Kirstin Scholten","raw_affiliation_strings":["Department of Operations, University of Groningen, Groningen, Netherlands"],"raw_orcid":"https://orcid.org/0000-0002-1256-3543","affiliations":[{"raw_affiliation_string":"Department of Operations, University of Groningen, Groningen, Netherlands","institution_ids":["https://openalex.org/I169381384"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5065485584","display_name":"Dirk Pieter van Donk","orcid":"https://orcid.org/0000-0001-8861-1188","observed_orcids":["https://orcid.org/0000-0001-8861-1188"]},"institutions":[{"id":"https://openalex.org/I169381384","display_name":"University of Groningen","ror":"https://ror.org/012p63287","country_code":"NL","type":"education","lineage":["https://openalex.org/I169381384"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Dirk Pieter Van Donk","raw_affiliation_strings":["Department of Operations, University of Groningen, Groningen, Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Operations, University of Groningen, Groningen, Netherlands","institution_ids":["https://openalex.org/I169381384"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5088124953"],"corresponding_institution_ids":["https://openalex.org/I169381384"],"apc_list":null,"apc_paid":null,"fwci":2.1321,"has_fulltext":true,"cited_by_count":34,"citation_normalized_percentile":{"value":0.90088479,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":99},"biblio":{"volume":"51","issue":"6","first_page":"566","last_page":"584"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.6855000257492065,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.6855000257492065,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13706","display_name":"Management and Optimization Techniques","score":0.1542000025510788,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.07020000368356705,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sales-and-operations-planning","display_name":"sales and operations planning","score":0.9449999928474426},{"id":"https://openalex.org/keywords/risk-management","display_name":"risk management","score":0.9750000238418579},{"id":"https://openalex.org/keywords/demand-supply-matching","display_name":"demand-supply matching","score":0.7710000276565552},{"id":"https://openalex.org/keywords/process-industry","display_name":"process industry","score":0.625},{"id":"https://openalex.org/keywords/risk-identification","display_name":"risk identification","score":0.5820000171661377},{"id":"https://openalex.org/keywords/risk-assessment","display_name":"risk assessment","score":0.8109999895095825},{"id":"https://openalex.org/keywords/risk-treatment","display_name":"risk response","score":0.8859999775886536},{"id":"https://openalex.org/keywords/risk-monitoring","display_name":"risk monitoring","score":0.7900000214576721},{"id":"https://openalex.org/keywords/tactical-planning","display_name":"tactical planning","score":0.7009999752044678}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.627962589263916},{"id":"https://openalex.org/C32896092","wikidata":"https://www.wikidata.org/wiki/Q189447","display_name":"Risk management","level":2,"score":0.5893912315368652},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5346162915229797},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.5307552814483643},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5143057107925415},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4946558177471161},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.4484550356864929},{"id":"https://openalex.org/C116834253","wikidata":"https://www.wikidata.org/wiki/Q2039217","display_name":"Identification (biology)","level":2,"score":0.4401005208492279},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4206404983997345},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.387308269739151},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3527263402938843},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3341330885887146},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.20981034636497498},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.12285447120666504},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.11162760853767395},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1108/ijpdlm-07-2019-0215","doi":"https://doi.org/10.1108/ijpdlm-07-2019-0215","is_oa":true,"landing_page_url":"https://doi.org/10.1108/ijpdlm-07-2019-0215","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/IJPDLM-07-2019-0215/full/pdf?title=proactively-and-reactively-managing-risks-through-sales-amp-operations-planning","source":{"id":"https://openalex.org/S41302103","display_name":"International Journal of Physical Distribution & Logistics Management","issn_l":"0960-0035","issn":["0960-0035","1758-664X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-1","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Physical Distribution & Logistics Management","raw_type":"journal-article"},{"id":"pmh:oai:pure.rug.nl:openaire/633ba0bf-e961-46e8-a91f-1449ca2a3299","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/11370/633ba0bf-e961-46e8-a91f-1449ca2a3299","pdf_url":null,"source":{"id":"https://openalex.org/S4306400420","display_name":"University of Groningen research database (University of Groningen / Centre for Information Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I169381384","host_organization_name":"University of Groningen","host_organization_lineage":["https://openalex.org/I169381384"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Dittfeld, H, Scholten, K & Donk, van, D P 2021, 'Proactively and reactively managing risks through sales & operations planning', International Journal of Physical Distribution & Logistics Management, vol. 51, no. 6, pp. 566-584. https://doi.org/10.1108/IJPDLM-07-2019-0215","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:rug:oai:pure.rug.nl:publications/633ba0bf-e961-46e8-a91f-1449ca2a3299","doi":null,"is_oa":true,"landing_page_url":"https://research.rug.nl/en/publications/633ba0bf-e961-46e8-a91f-1449ca2a3299","pdf_url":null,"source":{"id":"https://openalex.org/S4306400420","display_name":"University of Groningen research database (University of Groningen / Centre for Information Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I169381384","host_organization_name":"University of Groningen","host_organization_lineage":["https://openalex.org/I169381384"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"International Journal of Physical Distribution & Logistics Management, 51(6), 566 - 584. Emerald Group Publishing Limited","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.1108/ijpdlm-07-2019-0215","doi":"https://doi.org/10.1108/ijpdlm-07-2019-0215","is_oa":true,"landing_page_url":"https://doi.org/10.1108/ijpdlm-07-2019-0215","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/IJPDLM-07-2019-0215/full/pdf?title=proactively-and-reactively-managing-risks-through-sales-amp-operations-planning","source":{"id":"https://openalex.org/S41302103","display_name":"International Journal of Physical Distribution & Logistics Management","issn_l":"0960-0035","issn":["0960-0035","1758-664X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","ki-jl-1","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Physical Distribution & Logistics Management","raw_type":"journal-article"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/9","score":0.49000000953674316,"display_name":"Industry, innovation and infrastructure"}],"study_designs":[],"awards":[{"id":"https://openalex.org/G4168982377","display_name":"Enhancing resilience while maintaining efficiency: planning and human decision-making for the unpredictable","funder_award_id":"438-13-212","funder_id":"https://openalex.org/F4320321800","funder_display_name":"Nederlandse Organisatie voor Wetenschappelijk Onderzoek"}],"funders":[{"id":"https://openalex.org/F4320321800","display_name":"Nederlandse Organisatie voor Wetenschappelijk Onderzoek","ror":"https://ror.org/04jsz6e67"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3042947698.pdf","grobid_xml":"https://content.openalex.org/works/W3042947698.grobid-xml"},"referenced_works_count":46,"referenced_works":["https://openalex.org/W113803437","https://openalex.org/W115550641","https://openalex.org/W1136200913","https://openalex.org/W1527311855","https://openalex.org/W1553026482","https://openalex.org/W1906338477","https://openalex.org/W1940081878","https://openalex.org/W1970559439","https://openalex.org/W1985376082","https://openalex.org/W1992955697","https://openalex.org/W1998895018","https://openalex.org/W1999898724","https://openalex.org/W2014668168","https://openalex.org/W2023355866","https://openalex.org/W2031384163","https://openalex.org/W2034717186","https://openalex.org/W2043105552","https://openalex.org/W2046500013","https://openalex.org/W2056163228","https://openalex.org/W2062792871","https://openalex.org/W2063272147","https://openalex.org/W2081212848","https://openalex.org/W2115628567","https://openalex.org/W2123130943","https://openalex.org/W2123479313","https://openalex.org/W2124098697","https://openalex.org/W2130701256","https://openalex.org/W2141951329","https://openalex.org/W2169600057","https://openalex.org/W2467197096","https://openalex.org/W2511580208","https://openalex.org/W2530551933","https://openalex.org/W2531539900","https://openalex.org/W2588457420","https://openalex.org/W2594903425","https://openalex.org/W2607669254","https://openalex.org/W2736382487","https://openalex.org/W2774102660","https://openalex.org/W2782924970","https://openalex.org/W2783591583","https://openalex.org/W2886526689","https://openalex.org/W2922634263","https://openalex.org/W2971450267","https://openalex.org/W2992773442","https://openalex.org/W3123387562","https://openalex.org/W3144127399"],"related_works":["https://openalex.org/W4393111414","https://openalex.org/W3190210071","https://openalex.org/W4403242762","https://openalex.org/W4401918819","https://openalex.org/W2992773442","https://openalex.org/W94642028","https://openalex.org/W3091873723","https://openalex.org/W3154145605","https://openalex.org/W3177566393","https://openalex.org/W7220046316"],"abstract_inverted_index":{"Purpose":[0],"Risks":[1],"can":[2,139,149],"easily":[3],"disrupt":[4],"the":[5,38,58,65,105,134,163,196],"demand\u2013supply":[6],"match":[7],"targeted":[8],"by":[9],"sales":[10],"and":[11,26,41,77,80,119,146,175],"operations":[12],"planning":[13,31,106],"(S&OP).":[14],"As":[15],"surprisingly":[16],"little":[17],"is":[18,161,209],"known":[19],"of":[20,61,133,136,199,204],"how":[21,46],"organizations":[22,63,92,185],"identify,":[23],"assess,":[24],"treat":[25],"monitor":[27],"risks":[28,47],"through":[29,50,121,170],"tactical":[30],"processes,":[32],"this":[33],"paper":[34],"zooms":[35],"in":[36,64,195,206],"on":[37,69,98],"S&OP":[39,59,96,123,128,137,147,172,205],"set-up":[40],"process":[42,66],"parameters":[43],"to":[44,153,165,186],"explore":[45],"are":[48,177],"managed":[49],"S&OP.":[51,171,200],"Design/methodology/approach":[52],"A":[53],"multiple":[54],"case":[55],"study":[56,89,160],"analyzes":[57],"processes":[60],"seven":[62],"industry,":[67],"drawing":[68],"17":[70],"in-depth":[71],"interviews":[72],"with":[73,84,155],"high-ranking":[74],"representatives,":[75],"internal":[76],"external":[78],"documents,":[79],"a":[81,126,143],"group":[82],"meeting":[83,129],"participating":[85],"organizations.":[86],"Findings":[87],"The":[88,189,201],"finds":[90],"that":[91,183],"proactively":[93,112],"design":[94,148,190],"their":[95,99,122],"based":[97],"main":[100],"risk":[101,115,168,192,207],"focus":[102],"stemming":[103],"from":[104],"environment.":[107],"In":[108],"turn,":[109],"such":[110],"designs":[111],"support":[113],"organizations'":[114],"identification,":[116],"assessment,":[117],"treatment":[118],"monitoring":[120],"execution.":[124],"Reactively,":[125],"crisis":[127],"\u2013":[130,138],"making":[131],"use":[132],"structure":[135],"be":[140,150],"used":[141],"as":[142,179],"risk-treatment":[144],"tool,":[145],"temporarily":[151],"adapted":[152],"deal":[154],"emerging":[156],"risks.":[157,188],"Originality/value":[158],"This":[159],"among":[162],"first":[164],"empirically":[166],"elucidate":[167],"management":[169,193,208],"design,":[173],"execution":[174,198],"adaption":[176],"identified":[178],"three":[180],"interconnected":[181],"strategies":[182],"allow":[184],"manage":[187],"enables":[191],"activities":[194],"monthly":[197],"reactive":[202],"role":[203],"particularly":[210],"novel.":[211]},"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":11},{"year":2024,"cited_by_count":9},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":2}],"updated_date":"2026-10-14T16:39:01.820549","created_date":"2020-07-23T00:00:00"}