{"id":"https://openalex.org/W3041661111","doi":"https://doi.org/10.4324/9781003116851-5","title":"Information development and management in human service organisations","display_name":"Information development and management in human service organisations","publication_year":2020,"publication_date":"2020-07-09","ids":{"openalex":"https://openalex.org/W3041661111","doi":"https://doi.org/10.4324/9781003116851-5","mag":"3041661111"},"language":"en","primary_location":{"id":"doi:10.4324/9781003116851-5","doi":"https://doi.org/10.4324/9781003116851-5","is_oa":false,"landing_page_url":"https://doi.org/10.4324/9781003116851-5","pdf_url":null,"source":{"id":"https://openalex.org/S4306463855","display_name":"Routledge eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319847","host_organization_name":"Routledge","host_organization_lineage":["https://openalex.org/P4310319847","https://openalex.org/P4310320547"],"host_organization_lineage_names":["Routledge","Taylor & Francis"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Professional Practice in Human Service Organisations","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4233828551","display_name":"Professional Practice in Human Service Organisations"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033347185","display_name":"Catherine McDonald","orcid":"https://orcid.org/0000-0003-3745-6653","observed_orcids":["https://orcid.org/0000-0003-3745-6653"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Catherine McDonald","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5077298824","display_name":"Christine Craik","orcid":"https://orcid.org/0000-0002-1817-2332","observed_orcids":["https://orcid.org/0000-0002-1817-2332"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Christine Craik","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108764194","display_name":"Linette Hawkins","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Linette Hawkins","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5111894796","display_name":"Judy Williams","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Judy Williams","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.15095702,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"92","last_page":"111"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14222","display_name":"Knowledge Management and Technology","score":0.20839999616146088,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14222","display_name":"Knowledge Management and Technology","score":0.20839999616146088,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13166","display_name":"Information Science and Libraries","score":0.1923000067472458,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11657","display_name":"Digital and Traditional Archives Management","score":0.08009999990463257,"subfield":{"id":"https://openalex.org/subfields/1206","display_name":"Conservation"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/information-management","display_name":"information management","score":0.7310000061988831},{"id":"https://openalex.org/keywords/management-information-systems","display_name":"management information systems","score":0.9240000247955322},{"id":"https://openalex.org/keywords/human-service-organisations","display_name":"human service organisations","score":0.8799999952316284},{"id":"https://openalex.org/keywords/data-recording","display_name":"data recording","score":0.4880000054836273},{"id":"https://openalex.org/keywords/mixed-economy-of-welfare","display_name":"mixed economy of welfare","score":0.9079999923706055},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"knowledge management","score":0.9629999995231628},{"id":"https://openalex.org/keywords/frontline-workers","display_name":"frontline workers","score":0.5979999899864197}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5632240772247314},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.556282103061676},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4611392915248871},{"id":"https://openalex.org/C128487930","wikidata":"https://www.wikidata.org/wiki/Q579488","display_name":"Information management","level":2,"score":0.4123242497444153},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3827888071537018},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.21806177496910095},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.14707189798355103}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.4324/9781003116851-5","doi":"https://doi.org/10.4324/9781003116851-5","is_oa":false,"landing_page_url":"https://doi.org/10.4324/9781003116851-5","pdf_url":null,"source":{"id":"https://openalex.org/S4306463855","display_name":"Routledge eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319847","host_organization_name":"Routledge","host_organization_lineage":["https://openalex.org/P4310319847","https://openalex.org/P4310320547"],"host_organization_lineage_names":["Routledge","Taylor & Francis"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Professional Practice in Human Service Organisations","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2330833625","https://openalex.org/W2036457770","https://openalex.org/W2006192896","https://openalex.org/W783765767","https://openalex.org/W2389733936","https://openalex.org/W1566403152","https://openalex.org/W2767054420","https://openalex.org/W2793613486","https://openalex.org/W1841357445","https://openalex.org/W1479866463"],"abstract_inverted_index":{"This":[0],"chapter":[1,60,117],"is":[2],"designed":[3],"to":[4,51,55,97,114,123,139],"assist":[5],"students":[6],"and":[7,14,41,104],"new":[8],"workers":[9,94],"appreciate":[10],"why":[11,66],"information":[12,45,90,111,152],"development":[13,102,143],"management\u2014especially":[15],"that":[16,26,39,78],"undertaken":[17],"by":[18],"an":[19],"organisation\u2019s":[20],"management":[21,89,110],"team\u2014is":[22],"important.":[23],"We":[24,71,134],"acknowledge":[25],"people":[27],"working":[28],"at":[29],"the":[30,59,73,83,106,116,119,128,140,142],"front":[31],"line":[32],"of":[33,44,64,76,109,132,144,148],"human":[34],"services":[35],"practice":[36],"often":[37],"feel":[38],"recording":[40],"other":[42],"forms":[43],"generation":[46],"detract":[47],"from":[48,151],"their":[49,56],"capacity":[50],"provide":[52],"much-needed":[53],"assistance":[54],"clients.":[57],"Nevertheless,":[58],"outlines":[61],"a":[62,88,137],"number":[63],"reasons":[65],"it":[67],"cannot":[68],"be":[69],"ignored.":[70],"discuss":[72],"different":[74],"types":[75],"data":[77],"organisations":[79,126],"might":[80,95],"generate,":[81],"illustrate":[82],"steps":[84],"involved":[85],"in":[86,99,127],"developing":[87],"system,":[91],"outline":[92],"questions":[93],"like":[96],"ask":[98],"any":[100],"such":[101],"process,":[103],"expose":[105],"social":[107],"dimensions":[108],"systems.":[112],"Returning":[113],"context,":[115],"discusses":[118],"specific":[120],"difficulties":[121],"posed":[122],"community-based,":[124],"non-profit":[125],"contemporary":[129],"mixed":[130],"economy":[131],"welfare.":[133],"finish":[135],"with":[136],"nod":[138],"future,":[141],"knowledge":[145],"management\u2014a":[146],"field":[147],"activity":[149],"distinct":[150],"management.":[153]},"counts_by_year":[],"updated_date":"2026-10-17T09:40:24.721904","created_date":"2020-07-16T00:00:00"}
