{"id":"https://openalex.org/W3022100650","doi":null,"title":"Information seeking behaviour of electronic records management systems (ERMS) users: implications for records management practices.","display_name":"Information seeking behaviour of electronic records management systems (ERMS) users: implications for records management practices.","publication_year":2007,"publication_date":"2007-01-01","ids":{"openalex":"https://openalex.org/W3022100650","mag":"3022100650"},"language":"en","primary_location":{"id":"pmh:oai:researchrepository.murdoch.edu.au:22287","doi":null,"is_oa":true,"landing_page_url":"https://researchrepository.murdoch.edu.au/id/eprint/22287/","pdf_url":"https://researchrepository.murdoch.edu.au/id/eprint/22287/","source":{"id":"https://openalex.org/S4306400274","display_name":"Murdoch University Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I176790772","host_organization_name":"Murdoch University","host_organization_lineage":["https://openalex.org/I176790772"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Singh, P., Klobas, J.E. <https://researchrepository.murdoch.edu.au/view/author/Klobas, Jane.html>ORCID: 0000-0003-2146-7059 <http://orcid.org/0000-0003-2146-7059> and Anderson, K. (2007) Information seeking behaviour of electronic records management systems (ERMS) users: Implications for records management practices. Human IT, 9 (1). pp. 135-181.","raw_type":"Journal Article"},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://researchrepository.murdoch.edu.au/id/eprint/22287/","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5009509713","display_name":"Pauline Singh","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I177877127","display_name":"The University of Western Australia","ror":"https://ror.org/047272k79","country_code":"AU","type":"education","lineage":["https://openalex.org/I177877127"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Pauline Singh","raw_affiliation_strings":["University of Western Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Western Australia","institution_ids":["https://openalex.org/I177877127"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5055744533","display_name":"Jane Elizabeth Klobas","orcid":"https://orcid.org/0000-0003-2146-7059","observed_orcids":["https://orcid.org/0000-0003-2146-7059"]},"institutions":[{"id":"https://openalex.org/I177877127","display_name":"The University of Western Australia","ror":"https://ror.org/047272k79","country_code":"AU","type":"education","lineage":["https://openalex.org/I177877127"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Jane Klobas","raw_affiliation_strings":["University of Western Australia"],"raw_orcid":"https://orcid.org/0000-0003-2146-7059","affiliations":[{"raw_affiliation_string":"University of Western Australia","institution_ids":["https://openalex.org/I177877127"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5062737096","display_name":"Karen L. Anderson","orcid":"https://orcid.org/0000-0003-1247-0467","observed_orcids":["https://orcid.org/0000-0003-1247-0467"]},"institutions":[{"id":"https://openalex.org/I12079687","display_name":"Edith Cowan University","ror":"https://ror.org/05jhnwe22","country_code":"AU","type":"education","lineage":["https://openalex.org/I12079687"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Karen Anderson","raw_affiliation_strings":["(Edith Cowan University)"],"raw_orcid":"https://orcid.org/0000-0003-1247-0467","affiliations":[{"raw_affiliation_string":"(Edith Cowan University)","institution_ids":["https://openalex.org/I12079687"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":55.2887,"has_fulltext":true,"cited_by_count":15,"citation_normalized_percentile":{"value":0.9965035,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"9","issue":"1","first_page":"135","last_page":"181"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11657","display_name":"Digital and Traditional Archives Management","score":0.9531000256538391,"subfield":{"id":"https://openalex.org/subfields/1206","display_name":"Conservation"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11657","display_name":"Digital and Traditional Archives Management","score":0.9531000256538391,"subfield":{"id":"https://openalex.org/subfields/1206","display_name":"Conservation"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10286","display_name":"Information Retrieval and Search Behavior","score":0.00989999994635582,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13874","display_name":"Information Architecture and Usability","score":0.007199999876320362,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/information-seeking","display_name":"information seeking","score":0.949999988079071},{"id":"https://openalex.org/keywords/electronic-records-management-systems","display_name":"electronic records management systems","score":0.9980000257492065},{"id":"https://openalex.org/keywords/records-management","display_name":"records management","score":0.8730000257492065},{"id":"https://openalex.org/keywords/iso-15489","display_name":"ISO 15489","score":0.996999979019165},{"id":"https://openalex.org/keywords/records-management-standards","display_name":"records management standards","score":0.6320000290870667},{"id":"https://openalex.org/keywords/records-search","display_name":"records search","score":0.492000013589859},{"id":"https://openalex.org/keywords/metadata","display_name":"metadata","score":0.8240000009536743},{"id":"https://openalex.org/keywords/classification-systems","display_name":"classification systems","score":0.847000002861023},{"id":"https://openalex.org/keywords/thesaurus","display_name":"thesauri","score":0.9739999771118164},{"id":"https://openalex.org/keywords/records-managers","display_name":"records managers","score":0.7379999756813049},{"id":"https://openalex.org/keywords/user-training","display_name":"user training","score":0.5659999847412109},{"id":"https://openalex.org/keywords/government-organisations","display_name":"government organisations","score":0.6790000200271606}],"concepts":[{"id":"https://openalex.org/C93518851","wikidata":"https://www.wikidata.org/wiki/Q180160","display_name":"Metadata","level":2,"score":0.6037198901176453},{"id":"https://openalex.org/C2987726880","wikidata":"https://www.wikidata.org/wiki/Q517656","display_name":"Records management","level":2,"score":0.5489063262939453},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5287187695503235},{"id":"https://openalex.org/C2987381348","wikidata":"https://www.wikidata.org/wiki/Q517656","display_name":"Electronic records","level":2,"score":0.5190446972846985},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.45344147086143494},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4412633776664734},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.43823033571243286},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.41850242018699646},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3543028235435486},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.24897116422653198},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":7,"locations":[{"id":"pmh:oai:researchrepository.murdoch.edu.au:22287","doi":null,"is_oa":true,"landing_page_url":"https://researchrepository.murdoch.edu.au/id/eprint/22287/","pdf_url":"https://researchrepository.murdoch.edu.au/id/eprint/22287/","source":{"id":"https://openalex.org/S4306400274","display_name":"Murdoch University Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I176790772","host_organization_name":"Murdoch University","host_organization_lineage":["https://openalex.org/I176790772"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Singh, P., Klobas, J.E. <https://researchrepository.murdoch.edu.au/view/author/Klobas, Jane.html>ORCID: 0000-0003-2146-7059 <http://orcid.org/0000-0003-2146-7059> and Anderson, K. (2007) Information seeking behaviour of electronic records management systems (ERMS) users: Implications for records management practices. Human IT, 9 (1). pp. 135-181.","raw_type":"Journal Article"},{"id":"pmh:oai:espace.curtin.edu.au:20.500.11937/33339","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/20.500.11937/33339","pdf_url":"http://hdl.handle.net/20.500.11937/33339","source":{"id":"https://openalex.org/S4306401790","display_name":"eSpace (Curtin University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I205640436","host_organization_name":"Curtin University","host_organization_lineage":["https://openalex.org/I205640436"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal Article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.137.8683","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.137.8683","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.hb.se/bhs/ith/1-9/psjkka.pdf","raw_type":"text"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.825.3963","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.825.3963","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://espace.library.curtin.edu.au/cgi-bin/espace.pdf?file%3D/2009/09/18/file_1/129937","raw_type":"text"},{"id":"pmh:oai:alma.61MUN_INST:11136252430007891","doi":null,"is_oa":false,"landing_page_url":"https://researchportal.murdoch.edu.au/esploro/outputs/journalArticle/Information-seeking-behaviour-of-electronic-records/991005544164107891","pdf_url":null,"source":{"id":"https://openalex.org/S4306400274","display_name":"Murdoch University Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I176790772","host_organization_name":"Murdoch University","host_organization_lineage":["https://openalex.org/I176790772"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"},{"id":"pmh:oai:ro.ecu.edu.au:ecuworks-6398","doi":null,"is_oa":false,"landing_page_url":"https://ro.ecu.edu.au/ecuworks/5399","pdf_url":null,"source":{"id":"https://openalex.org/S2765015692","display_name":"Australasian Journal of Paramedicine","issn_l":"2202-7270","issn":["2202-7270"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","poland-20"],"host_organization":"https://openalex.org/I4405272673","host_organization_name":"Australasian College of Paramedicine","host_organization_lineage":["https://openalex.org/I4405272673"],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Research outputs pre 2011","raw_type":"journalarticle"},{"id":"mag:3022100650","doi":null,"is_oa":false,"landing_page_url":"https://espace.curtin.edu.au/handle/20.500.11937/33339","pdf_url":null,"source":{"id":"https://openalex.org/S2764650133","display_name":"Human IT","issn_l":"1402-1501","issn":["1402-1501"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","poland-70"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Human IT","raw_type":null}],"best_oa_location":{"id":"pmh:oai:researchrepository.murdoch.edu.au:22287","doi":null,"is_oa":true,"landing_page_url":"https://researchrepository.murdoch.edu.au/id/eprint/22287/","pdf_url":"https://researchrepository.murdoch.edu.au/id/eprint/22287/","source":{"id":"https://openalex.org/S4306400274","display_name":"Murdoch University Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I176790772","host_organization_name":"Murdoch University","host_organization_lineage":["https://openalex.org/I176790772"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Singh, P., Klobas, J.E. <https://researchrepository.murdoch.edu.au/view/author/Klobas, Jane.html>ORCID: 0000-0003-2146-7059 <http://orcid.org/0000-0003-2146-7059> and Anderson, K. (2007) Information seeking behaviour of electronic records management systems (ERMS) users: Implications for records management practices. Human IT, 9 (1). pp. 135-181.","raw_type":"Journal Article"},"sustainable_development_goals":[],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320320286","display_name":"University College London","ror":"https://ror.org/02jx3x895"},{"id":"https://openalex.org/F4320320988","display_name":"Edith Cowan University","ror":"https://ror.org/05jhnwe22"},{"id":"https://openalex.org/F4320323716","display_name":"Universit\u00e0 Bocconi","ror":"https://ror.org/05crjpb27"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3022100650.pdf","grobid_xml":"https://content.openalex.org/works/W3022100650.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W7098560322","https://openalex.org/W6991845527","https://openalex.org/W2954117277","https://openalex.org/W7047908039","https://openalex.org/W7010455418","https://openalex.org/W2164403635","https://openalex.org/W6982539373","https://openalex.org/W1636372078","https://openalex.org/W2605305219","https://openalex.org/W148712377"],"abstract_inverted_index":{"This":[0],"article":[1],"considers":[2],"whether":[3],"the":[4,13,20,39,59,71,82,98,112,115,122,136,143,146,154,161,166,179,207,223],"way":[5],"RM":[6],"professionals":[7],"manage":[8,151],"records":[9,124,152,177,213],"in":[10,64,70,81,111,153,165,178],"accordance":[11],"with":[12,19,121,172],"ISO":[14,107,147],"15489":[15,108,148],"standard":[16,149],"is":[17,131],"consistent":[18],"information":[21,52],"seeking":[22,53],"behaviour":[23],"(ISB)":[24],"of":[25,38,41,97,100,105,114,138,206],"Electronic":[26],"Records":[27],"Management":[28],"Systems":[29],"(ERMS)":[30],"users.":[31,102,224],"The":[32,126],"empirical":[33],"research":[34,85],"includes":[35],"an":[36],"investigation":[37],"ISB":[40,99,137],"ERMS":[42,62,101,139],"users":[43,63,140,201],"and":[44,56,76,88,141,185,198],"how":[45,106,142],"various":[46],"factors,":[47],"such":[48],"as":[49],"training,":[50],"individual":[51],"styles,":[54],"tasks,":[55],"time,":[57],"affect":[58],"ISB.":[60],"Forty":[61],"four":[65],"Australian":[66],"government":[67],"organisations":[68,116,144],"?":[69,79],"utility,":[72],"town":[73],"council,":[74],"banking":[75],"finance":[77],"industries":[78],"participated":[80],"study.":[83],"Qualitative":[84],"methods":[86],"(interviews":[87],"protocol":[89],"analysis)":[90],"were":[91],"used":[92],"to":[93,150,175,222],"develop":[94],"a":[95,132,203],"model":[96],"An":[103],"understanding":[104,205],"was":[109,117],"implemented":[110,145],"ERMSs":[113],"obtained":[118],"from":[119],"interviews":[120],"organisations?":[123],"managers.":[125],"findings":[127],"reveal":[128],"that":[129],"there":[130],"partial":[133],"match":[134],"between":[135],"ERMSs.":[155,167],"Users":[156],"rely":[157],"heavily":[158],"on":[159],"using":[160],"metadata":[162],"elements":[163],"included":[164],"They":[168],"are":[169],"mostly":[170],"happy":[171],"their":[173],"ability":[174],"find":[176],"ERMSs,":[180],"but":[181,212],"they":[182],"encounter":[183],"difficulties":[184],"frustration":[186],"when":[187],"performing":[188],"some":[189],"searches.":[190],"These":[191],"searches":[192],"could":[193],"be":[194],"completed":[195],"more":[196],"efficiently":[197],"effectively":[199],"if":[200],"had":[202],"better":[204],"classification":[208],"scheme":[209],"or":[210],"thesaurus,":[211],"managers":[214],"do":[215],"not":[216],"generally":[217],"make":[218],"these":[219],"tools":[220],"available":[221]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":1}],"updated_date":"2026-10-31T12:09:11.096373","created_date":"2020-05-13T00:00:00"}