{"id":"https://openalex.org/W3019786573","doi":"https://doi.org/10.24123/jmb.v19i1.406","title":"THE EFFECT OF WORK SATISFACTION AND WORK STRESS ON EMPLOYEES\u2019 TURNOVER INTENTION IN PT. TELKOM INDONESIA YOGYAKARTA","display_name":"THE EFFECT OF WORK SATISFACTION AND WORK STRESS ON EMPLOYEES\u2019 TURNOVER INTENTION IN PT. TELKOM INDONESIA YOGYAKARTA","publication_year":2020,"publication_date":"2020-04-10","ids":{"openalex":"https://openalex.org/W3019786573","doi":"https://doi.org/10.24123/jmb.v19i1.406","mag":"3019786573"},"language":"en","primary_location":{"id":"doi:10.24123/jmb.v19i1.406","doi":"https://doi.org/10.24123/jmb.v19i1.406","is_oa":true,"landing_page_url":"https://doi.org/10.24123/jmb.v19i1.406","pdf_url":"https://www.journalmabis.org/mabis/article/download/406/327","source":{"id":"https://openalex.org/S4210238252","display_name":"Manajemen dan Bisnis","issn_l":"1412-3789","issn":["1412-3789","2477-1783"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":"https://openalex.org/I16413167","host_organization_name":"University of Surabaya","host_organization_lineage":["https://openalex.org/I16413167"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management and Business","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://www.journalmabis.org/mabis/article/download/406/327","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5066838450","display_name":"Ani Muttaqiyathun","orcid":"https://orcid.org/0009-0009-0243-5378","observed_orcids":["https://orcid.org/0009-0009-0243-5378"]},"institutions":[{"id":"https://openalex.org/I2608206482","display_name":"Universitas Ahmad Dahlan","ror":"https://ror.org/03hn13397","country_code":"ID","type":"education","lineage":["https://openalex.org/I2608206482"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Ani Muttaqiyathun","raw_affiliation_strings":["Universitas Ahmad Dahlan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Ahmad Dahlan","institution_ids":["https://openalex.org/I2608206482"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5054230679","display_name":"Dita Ayu Rosita","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I2608206482","display_name":"Universitas Ahmad Dahlan","ror":"https://ror.org/03hn13397","country_code":"ID","type":"education","lineage":["https://openalex.org/I2608206482"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Dita Ayu Rosita","raw_affiliation_strings":["Universitas Ahmad Dahlan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Ahmad Dahlan","institution_ids":["https://openalex.org/I2608206482"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I2608206482"],"apc_list":null,"apc_paid":null,"fwci":0.4495,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.63330593,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":93},"biblio":{"volume":"19","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.8179000020027161,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.8179000020027161,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.1688999980688095,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12704","display_name":"Stress and Burnout Research","score":0.002300000051036477,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/job-satisfaction","display_name":"job satisfaction","score":0.9980000257492065},{"id":"https://openalex.org/keywords/occupational-stress","display_name":"occupational stress","score":0.9879999756813049},{"id":"https://openalex.org/keywords/turnover-intention","display_name":"turnover intention","score":0.9980000257492065},{"id":"https://openalex.org/keywords/employee-retention","display_name":"employee retention","score":0.8119999766349792},{"id":"https://openalex.org/keywords/telecommunications-employees","display_name":"telecommunications company employees","score":0.7300000190734863},{"id":"https://openalex.org/keywords/pt-telkom-indonesia","display_name":"PT Telekomunikasi Indonesia","score":0.9020000100135803}],"concepts":[{"id":"https://openalex.org/C3020063835","wikidata":"https://www.wikidata.org/wiki/Q1910318","display_name":"Turnover intention","level":3,"score":0.7493574023246765},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.7363224625587463},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5981519818305969},{"id":"https://openalex.org/C3020162877","wikidata":"https://www.wikidata.org/wiki/Q815298","display_name":"Work stress","level":3,"score":0.5905566811561584},{"id":"https://openalex.org/C2985668427","wikidata":"https://www.wikidata.org/wiki/Q815298","display_name":"Job stress","level":3,"score":0.4505902826786041},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.44301462173461914},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.41755998134613037},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3940422236919403},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.38775667548179626},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.195125013589859},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.15932661294937134},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.15340614318847656},{"id":"https://openalex.org/C99454951","wikidata":"https://www.wikidata.org/wiki/Q932068","display_name":"Environmental health","level":1,"score":0.1365588903427124},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.24123/jmb.v19i1.406","doi":"https://doi.org/10.24123/jmb.v19i1.406","is_oa":true,"landing_page_url":"https://doi.org/10.24123/jmb.v19i1.406","pdf_url":"https://www.journalmabis.org/mabis/article/download/406/327","source":{"id":"https://openalex.org/S4210238252","display_name":"Manajemen dan Bisnis","issn_l":"1412-3789","issn":["1412-3789","2477-1783"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":"https://openalex.org/I16413167","host_organization_name":"University of Surabaya","host_organization_lineage":["https://openalex.org/I16413167"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management and Business","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:c30ed31b46574ebc889aa91046c37323","doi":null,"is_oa":false,"landing_page_url":"https://doaj.org/article/c30ed31b46574ebc889aa91046c37323","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Manajemen dan Bisnis, Vol 19, Iss 1 (2020)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.24123/jmb.v19i1.406","doi":"https://doi.org/10.24123/jmb.v19i1.406","is_oa":true,"landing_page_url":"https://doi.org/10.24123/jmb.v19i1.406","pdf_url":"https://www.journalmabis.org/mabis/article/download/406/327","source":{"id":"https://openalex.org/S4210238252","display_name":"Manajemen dan Bisnis","issn_l":"1412-3789","issn":["1412-3789","2477-1783"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["doaj"],"host_organization":"https://openalex.org/I16413167","host_organization_name":"University of Surabaya","host_organization_lineage":["https://openalex.org/I16413167"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management and Business","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":1.0}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3019786573.pdf","grobid_xml":"https://content.openalex.org/works/W3019786573.grobid-xml"},"referenced_works_count":6,"referenced_works":["https://openalex.org/W1555923989","https://openalex.org/W2157676125","https://openalex.org/W2269878254","https://openalex.org/W3152275194","https://openalex.org/W3152350208","https://openalex.org/W4213378745"],"related_works":["https://openalex.org/W3181193178","https://openalex.org/W7005137191","https://openalex.org/W7032967556","https://openalex.org/W2945352145","https://openalex.org/W2968593298","https://openalex.org/W4402694904","https://openalex.org/W7216587855","https://openalex.org/W4392456386","https://openalex.org/W4415503248","https://openalex.org/W7112083824"],"abstract_inverted_index":{"This":[0],"study":[1,20,65],"aims":[2],"to":[3],"determine":[4],"the":[5,27,74],"effect":[6,98,110],"of":[7,49,67,76,85,115,129],"job":[8,92],"satisfaction":[9,93,121],"and":[10,103,122],"work":[11,104,123],"stress":[12,105,124],"on":[13,38,73,99,111],"turnover":[14,101,113,127],"intention.":[15],"The":[16,34,47],"population":[17],"in":[18,26,63],"this":[19,64],"were":[21],"104":[22],"employees":[23,66],"who":[24,62],"worked":[25],"company":[28],"named":[29],"PT.":[30,68,116,130],"Telkom":[31,69,117,131],"Indonesia":[32,70,118,132],"Yogyakarta.":[33,119,133],"results":[35,75],"are":[36],"based":[37],"saturated":[39],"sampling":[40],"techniques":[41],"obtained":[42,55],"92":[43],"samples":[44],"as":[45],"respondents.":[46],"type":[48],"data":[50,54],"used":[51],"is":[52],"primary":[53],"from":[56],"questionnaires":[57],"answered":[58],"directly":[59],"by":[60],"respondents":[61],"Yogyakarta":[71],"Based":[72],"multiple":[77],"linear":[78],"regression":[79],"analysis":[80],"with":[81],"a":[82,95,107],"significance":[83],"level":[84],"5%,":[86],"it":[87],"can":[88],"be":[89],"concluded":[90],"that":[91],"has":[94],"significant":[96,108],"negative":[97],"employee":[100,112],"intention":[102,114,128],"have":[106],"positive":[109],"Job":[120],"simultaneously":[125],"influence":[126]},"counts_by_year":[{"year":2022,"cited_by_count":1}],"updated_date":"2026-10-07T09:51:55.459714","created_date":"2020-05-01T00:00:00"}
