{"id":"https://openalex.org/W3014513751","doi":"https://doi.org/10.1108/bij-05-2019-0208","title":"Understanding cloud ERP continuance intention and individual performance: a TTF-driven perspective","display_name":"Understanding cloud ERP continuance intention and individual performance: a TTF-driven perspective","publication_year":2020,"publication_date":"2020-04-04","ids":{"openalex":"https://openalex.org/W3014513751","doi":"https://doi.org/10.1108/bij-05-2019-0208","mag":"3014513751"},"language":"en","primary_location":{"id":"doi:10.1108/bij-05-2019-0208","doi":"https://doi.org/10.1108/bij-05-2019-0208","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bij-05-2019-0208","pdf_url":null,"source":{"id":"https://openalex.org/S20489460","display_name":"Benchmarking An International Journal","issn_l":"1463-5771","issn":["1463-5771","1758-4094"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Benchmarking: An International Journal","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5044867223","display_name":"Yung\u2010Ming Cheng","orcid":"https://orcid.org/0000-0002-5128-5224","observed_orcids":["https://orcid.org/0000-0002-5128-5224"]},"institutions":[{"id":"https://openalex.org/I126145234","display_name":"Chaoyang University of Technology","ror":"https://ror.org/04xwksx09","country_code":"TW","type":"education","lineage":["https://openalex.org/I126145234"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Yung-Ming Cheng","raw_affiliation_strings":["Chaoyang University of Technology , , Taichung City,","Department of Business Administration , , Taichung City,","Department of Business Administration, Chaoyang University of Technology, Taichung City, Taiwan"],"raw_orcid":"https://orcid.org/0000-0002-5128-5224","affiliations":[{"raw_affiliation_string":"Chaoyang University of Technology , , Taichung City,","institution_ids":["https://openalex.org/I126145234"]},{"raw_affiliation_string":"Department of Business Administration , , Taichung City,","institution_ids":[]},{"raw_affiliation_string":"Department of Business Administration, Chaoyang University of Technology, Taichung City, Taiwan","institution_ids":["https://openalex.org/I126145234"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5044867223"],"corresponding_institution_ids":["https://openalex.org/I126145234"],"apc_list":null,"apc_paid":null,"fwci":7.444,"has_fulltext":false,"cited_by_count":52,"citation_normalized_percentile":{"value":0.96760575,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":99},"biblio":{"volume":"27","issue":"4","first_page":"1591","last_page":"1614"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9678000211715698,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9678000211715698,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.031599998474121094,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12415","display_name":"Employer Branding and e-HRM","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/cloud-erp","display_name":"cloud ERP","score":0.8640000224113464},{"id":"https://openalex.org/keywords/continuance-intention","display_name":"continuance intention","score":0.9089999794960022},{"id":"https://openalex.org/keywords/individual-performance","display_name":"individual performance","score":0.8169999718666077},{"id":"https://openalex.org/keywords/task-technology-fit","display_name":"task-technology fit","score":0.9869999885559082},{"id":"https://openalex.org/keywords/expectation-confirmation-model","display_name":"expectation-confirmation model","score":0.9670000076293945},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"technology acceptance model","score":0.9980000257492065},{"id":"https://openalex.org/keywords/perceived-usefulness","display_name":"perceived usefulness","score":0.9539999961853027},{"id":"https://openalex.org/keywords/perceived-ease-of-use","display_name":"perceived ease of use","score":0.9959999918937683},{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"user satisfaction","score":0.9010000228881836},{"id":"https://openalex.org/keywords/post-adoption-behavior","display_name":"post-adoption behavior","score":0.6539999842643738},{"id":"https://openalex.org/keywords/hybrid-model","display_name":"hybrid model","score":0.3959999978542328}],"concepts":[{"id":"https://openalex.org/C2780081655","wikidata":"https://www.wikidata.org/wiki/Q763365","display_name":"Continuance","level":2,"score":0.8887857794761658},{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.7099029421806335},{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.6826431751251221},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.6642283201217651},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.5973954796791077},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5529909729957581},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.5359716415405273},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5268743634223938},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.4296422600746155},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.4289571940898895},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.33817362785339355},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.24460434913635254},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/bij-05-2019-0208","doi":"https://doi.org/10.1108/bij-05-2019-0208","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bij-05-2019-0208","pdf_url":null,"source":{"id":"https://openalex.org/S20489460","display_name":"Benchmarking An International Journal","issn_l":"1463-5771","issn":["1463-5771","1758-4094"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Benchmarking: An International Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/8","score":0.49000000953674316,"display_name":"Decent work and economic growth"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":63,"referenced_works":["https://openalex.org/W614318664","https://openalex.org/W1573790365","https://openalex.org/W1587451402","https://openalex.org/W1721421031","https://openalex.org/W1791587663","https://openalex.org/W1857675993","https://openalex.org/W1963696360","https://openalex.org/W1969588097","https://openalex.org/W1974868807","https://openalex.org/W1990290172","https://openalex.org/W1991623719","https://openalex.org/W1995963865","https://openalex.org/W1999055268","https://openalex.org/W2002177316","https://openalex.org/W2005909841","https://openalex.org/W2025818769","https://openalex.org/W2028184439","https://openalex.org/W2029414885","https://openalex.org/W2031036151","https://openalex.org/W2033943395","https://openalex.org/W2039691505","https://openalex.org/W2047988022","https://openalex.org/W2057012437","https://openalex.org/W2057549530","https://openalex.org/W2059608804","https://openalex.org/W2069219972","https://openalex.org/W2075745163","https://openalex.org/W2077080315","https://openalex.org/W2077106775","https://openalex.org/W2078518420","https://openalex.org/W2080053209","https://openalex.org/W2082645436","https://openalex.org/W2083174788","https://openalex.org/W2087583269","https://openalex.org/W2088800707","https://openalex.org/W2096099424","https://openalex.org/W2096769597","https://openalex.org/W2098481455","https://openalex.org/W2100025715","https://openalex.org/W2102178511","https://openalex.org/W2106096361","https://openalex.org/W2110506823","https://openalex.org/W2112039999","https://openalex.org/W2122912498","https://openalex.org/W2123400038","https://openalex.org/W2159306398","https://openalex.org/W2222625043","https://openalex.org/W2320259365","https://openalex.org/W2336966266","https://openalex.org/W2346074765","https://openalex.org/W2494974994","https://openalex.org/W2497603870","https://openalex.org/W2510880912","https://openalex.org/W2511257045","https://openalex.org/W2593906757","https://openalex.org/W2602220245","https://openalex.org/W2611007241","https://openalex.org/W2662517020","https://openalex.org/W2913359912","https://openalex.org/W2946805811","https://openalex.org/W2993262963","https://openalex.org/W4235678817","https://openalex.org/W4243667233"],"related_works":["https://openalex.org/W2902678999","https://openalex.org/W2886520496","https://openalex.org/W3088265499","https://openalex.org/W2946805811","https://openalex.org/W2061874497","https://openalex.org/W2995792365","https://openalex.org/W2380375072","https://openalex.org/W2905080413","https://openalex.org/W1976985250","https://openalex.org/W2555727463"],"abstract_inverted_index":{"Purpose":[0],"This":[1,101,168],"study's":[2,148,234],"purpose":[3],"is":[4,187,201],"to":[5,20,38,111,131,171,189],"propose":[6],"a":[7,265],"hybrid":[8],"model":[9,13,18,154,160,177,243],"based":[10],"on":[11,237,260],"expectation-confirmation":[12],"(ECM)":[14],"and":[15,43,52,86,116,128,142,158,226,241,257],"technology":[16],"acceptance":[17],"(TAM)":[19],"examine":[21],"whether":[22],"organizational":[23,105,180,213],"users'":[24,106,181,214],"perceived":[25,107,113,117,221],"task-technology":[26],"fit":[27],"(TTF)":[28],"in":[29,70,72,81,97,125,178,223],"cloud":[30,50,67,122,135,140,182,197,224,230,253],"enterprise":[31],"resource":[32],"planning":[33],"(ERP)":[34],"as":[35],"an":[36,172],"antecedent":[37],"user":[39],"beliefs":[40],"can":[41,244],"directly":[42,127],"indirectly":[44,129],"affect":[45],"their":[46,112,132,193,220],"continuance":[47,137,184,227,255],"intention":[48,138,185,228,256],"of":[49,66,76,119,121,139,174,196,229,249,264],"ERP":[51,68,141,183,225,254],"individual":[53,143,215],"performance.":[54],"Design/methodology/approach":[55],"Sample":[56],"data":[57],"for":[58,252],"this":[59,98,147,206,233],"study":[60,102,169,207],"were":[61,79,91],"collected":[62],"from":[63],"end":[64],"users":[65],"working":[69],"companies":[71],"Taiwan.":[73],"A":[74],"total":[75],"500":[77],"questionnaires":[78,90],"distributed":[80],"the":[82,152,175,250,261],"50":[83],"sample":[84],"companies,":[85],"355":[87],"(71.0%)":[88],"usable":[89],"analyzed":[92],"using":[93],"structural":[94],"equation":[95],"modeling":[96],"study.":[99],"Findings":[100],"showed":[103],"that":[104,145,186,205],"TTF":[108,159,176,222,242],"contributed":[109],"positively":[110],"usefulness,":[114],"confirmation":[115],"ease":[118],"use":[120],"ERP,":[123,136],"which":[124],"turn":[126],"led":[130],"satisfaction":[133],"with":[134,161,191],"performance;":[144],"is,":[146],"findings":[149],"strongly":[150],"supported":[151],"research":[153],"integrating":[155],"ECM,":[156,239],"TAM":[157,240],"all":[162],"hypothesized":[163],"links":[164],"being":[165],"significant.":[166],"Originality/value":[167],"contributes":[170],"understanding":[173,248],"explaining":[179],"difficult":[188],"explain":[190],"only":[192],"utilitarian":[194],"perceptions":[195],"ERP.":[198,231],"Further,":[199],"it":[200],"especially":[202],"worth":[203],"mentioning":[204],"places":[208],"considerably":[209],"more":[210],"emphasis":[211],"upon":[212],"performance":[216],"greatly":[217],"driven":[218],"by":[219],"Thus,":[232],"empirical":[235],"evidence":[236],"incorporating":[238],"significantly":[245],"enhance":[246],"better":[247],"outcomes":[251],"shed":[258],"light":[259],"possible":[262],"formulation":[263],"richer":[266],"post-adoption":[267],"model.":[268]},"counts_by_year":[{"year":2026,"cited_by_count":7},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":12},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":4}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2020-04-10T00:00:00"}