{"id":"https://openalex.org/W30124590","doi":null,"title":"Managing Knowledge in Health Services.","display_name":"Managing Knowledge in Health Services.","publication_year":2001,"publication_date":"2001-07-01","ids":{"openalex":"https://openalex.org/W30124590","mag":"30124590"},"language":"en","primary_location":{"id":"pmh:oai:europepmc.org:102283","doi":null,"is_oa":true,"landing_page_url":"http://europepmc.org/pmc/articles/PMC34572","pdf_url":null,"source":{"id":"https://openalex.org/S4306400806","display_name":"Europe PMC (PubMed Central)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1303153112","host_organization_name":"European Bioinformatics Institute","host_organization_lineage":["https://openalex.org/I1303153112"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"","raw_type":"Text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://europepmc.org/pmc/articles/PMC34572","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5004574489","display_name":"Mary Fran Prottsman","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Mary Fran Prottsman","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5004574489"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":12.7851,"has_fulltext":false,"cited_by_count":17,"citation_normalized_percentile":{"value":0.98079368,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":null,"biblio":{"volume":"89","issue":"3","first_page":"320","last_page":"320"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.5570999979972839,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.5570999979972839,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11744","display_name":"Health Sciences Research and Education","score":0.1859000027179718,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T13673","display_name":"Library Science and Information","score":0.14149999618530273,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/health-information-services","display_name":"health information services","score":0.800000011920929},{"id":"https://openalex.org/keywords/user-requirements-analysis","display_name":"user needs analysis","score":0.6949999928474426},{"id":"https://openalex.org/keywords/user-training","display_name":"user training","score":0.7059999704360962},{"id":"https://openalex.org/keywords/evidence-based-medicine","display_name":"evidence-based medicine","score":0.8320000171661377},{"id":"https://openalex.org/keywords/information-literacy","display_name":"information literacy","score":0.550000011920929},{"id":"https://openalex.org/keywords/database-searching","display_name":"database searching","score":0.765999972820282},{"id":"https://openalex.org/keywords/boolean-operators","display_name":"Boolean operators","score":0.8759999871253967},{"id":"https://openalex.org/keywords/citation-searching","display_name":"citation searching","score":0.6990000009536743},{"id":"https://openalex.org/keywords/thesaurus-use","display_name":"thesaurus use","score":0.6290000081062317},{"id":"https://openalex.org/keywords/information-filtering","display_name":"information filtering","score":0.39399999380111694},{"id":"https://openalex.org/keywords/information-evaluation","display_name":"information evaluation","score":0.4480000138282776},{"id":"https://openalex.org/keywords/online-training","display_name":"online training","score":0.6460000276565552},{"id":"https://openalex.org/keywords/health-information-sources","display_name":"health information sources","score":0.37700000405311584},{"id":"https://openalex.org/keywords/consumer-health-information","display_name":"consumer health information","score":0.6600000262260437},{"id":"https://openalex.org/keywords/personal-knowledge-base","display_name":"personal knowledge base","score":0.5009999871253967},{"id":"https://openalex.org/keywords/health-sciences-librarianship","display_name":"health sciences librarianship","score":0.527999997138977},{"id":"https://openalex.org/keywords/critical-appraisal","display_name":"critical appraisal","score":0.4410000145435333}],"concepts":[{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5369197130203247},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5189635157585144},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4867091476917267},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.4838465750217438},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.4673457741737366},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4298638105392456},{"id":"https://openalex.org/C78999398","wikidata":"https://www.wikidata.org/wiki/Q2899888","display_name":"Information needs","level":2,"score":0.4267788231372833},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.17083722352981567},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.09313029050827026},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:europepmc.org:102283","doi":null,"is_oa":true,"landing_page_url":"http://europepmc.org/pmc/articles/PMC34572","pdf_url":null,"source":{"id":"https://openalex.org/S4306400806","display_name":"Europe PMC (PubMed Central)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1303153112","host_organization_name":"European Bioinformatics Institute","host_organization_lineage":["https://openalex.org/I1303153112"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"","raw_type":"Text"},{"id":"pmh:oai:pubmedcentral.nih.gov:34572","doi":null,"is_oa":true,"landing_page_url":"https://pmc.ncbi.nlm.nih.gov/articles/PMC34572/","pdf_url":null,"source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Bull Med Libr Assoc","raw_type":"Text"},{"id":"mag:30124590","doi":null,"is_oa":false,"landing_page_url":"http://europepmc.org/articles/PMC34572","pdf_url":null,"source":{"id":"https://openalex.org/S73093182","display_name":"Bulletin of the Medical Library Association","issn_l":"0025-7338","issn":["0025-7338"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4320800677","host_organization_name":"Medical Library Association","host_organization_lineage":["https://openalex.org/P4320800677"],"host_organization_lineage_names":["Medical Library Association"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Bulletin of the Medical Library Association","raw_type":null}],"best_oa_location":{"id":"pmh:oai:europepmc.org:102283","doi":null,"is_oa":true,"landing_page_url":"http://europepmc.org/pmc/articles/PMC34572","pdf_url":null,"source":{"id":"https://openalex.org/S4306400806","display_name":"Europe PMC (PubMed Central)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1303153112","host_organization_name":"European Bioinformatics Institute","host_organization_lineage":["https://openalex.org/I1303153112"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"","raw_type":"Text"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W412127252","https://openalex.org/W1593783279","https://openalex.org/W4252400670","https://openalex.org/W1597935397","https://openalex.org/W2151873381","https://openalex.org/W2422731232","https://openalex.org/W2075525213","https://openalex.org/W2001737245","https://openalex.org/W4391529232","https://openalex.org/W3166513024"],"abstract_inverted_index":{"Managing":[0,114,277,305,353,536],"Knowledge":[1,115,278,306,354,537],"in":[2,11,97,116,209,261,279,307,346,355,377,453,538,546,549,571],"Health":[3,69,79,117,280,308,356,539],"Services":[4,118,281,309,357,540],"provides":[5,310,330,438,468,541],"a":[6,90,98,235,253,257,311,318,327,439],"snapshot":[7],"of":[8,26,31,44,59,64,68,74,85,92,95,101,160,204,239,266,285,317,323,335,338,362,386,411,443,470,483,503,528,566],"the":[9,17,46,56,62,144,167,170,197,205,211,219,229,263,283,290,315,331,341,369,464,481,487,544,550],"environment":[10],"which":[12,20,262,547],"librarians":[13,22],"work.":[14],"It":[15],"examines":[16],"issues":[18],"with":[19,147,181,228,401,554],"all":[21,572],"are":[23,177,434,492,497,533],"grappling:":[24],"identification":[25,482,525],"clients'":[27,484],"needs,":[28,186,486],"cost-effective":[29],"selection":[30,418],"appropriate":[32,214],"resources,":[33,530],"and":[34,49,70,76,82,108,112,126,135,156,158,175,179,189,191,218,223,326,333,381,404,409,415,446,458,473,514,516,526,531],"training":[35,187,286,319,348],"for":[36,139,371],"resource":[37],"utilization.":[38],"The":[39,365],"editors":[40],"achieve":[41],"their":[42,274],"goal":[43],"investigating":[45],"\u201ccontext,":[47],"principles":[48,168],"practical":[50],"skills":[51,198,208,376],"needed":[52,199],"to":[53,121,133,200,226,242,248,272,289,314,374,423,456,462,508,519,557,568,579],"effectively":[54],"manage":[55],"knowledge":[57],"base":[58],"healthcare.\u201d":[60],"Booth,":[61],"director":[63],"Information":[65],"Resources,":[66],"School":[67],"Related":[71],"Research,":[72],"University":[73,84],"Sheffield,":[75],"Walton,":[77],"librarian,":[78],"Social":[80],"Work":[81],"Education,":[83],"Northumbria":[86],"at":[87],"Newcastle,":[88],"bring":[89],"combination":[91],"thirty-five":[93],"years":[94],"experience":[96],"wide":[99],"range":[100],"health":[102,150,154,161,172,243,343,523,573],"settings.":[103],"Contributors":[104],"come":[105],"from":[106],"academic":[107],"hospital":[109],"libraries.":[110],"Practical":[111],"provocative,":[113],"encourages":[119],"readers":[120],"think":[122],"about":[123],"what":[124,127],"is":[125,252,296,299],"should":[128],"be,":[129],"while":[130],"providing":[131,384],"pointers":[132],"print":[134],"electronic":[136],"information":[137,173,249,372,471,478,485,529,558,569],"sources":[138],"additional":[140],"study.\r\n\r\nPart":[141],"one":[142],"describes":[143],"work":[145],"environment,":[146],"chapters":[148,182],"on":[149,183,359],"service":[151,162,250,559],"libraries,":[152],"consumer":[153],"information,":[155,524],"users":[157],"providers":[159,251],"information.":[163],"Part":[164,194],"two":[165],"defines":[166],"underlying":[169],"way":[171],"services":[174],"resources":[176],"organized":[178],"managed,":[180],"identifying":[184],"users'":[185],"users,":[188],"marketing":[190,532],"evaluating":[192],"services.":[193],"three":[195],"depicts":[196],"make":[201],"effective":[202],"use":[203,403,410],"knowledgebase,":[206],"including":[207,321],"formulating":[210],"question,":[212],"selecting":[213],"sources,":[215],"searching":[216,295,396,400,408],"databases":[217],"Internet,":[220],"filtering,":[221],"evaluating,":[222],"keeping":[224],"up":[225],"date":[227],"knowledgebase":[230],"as":[231,233,245,247,419,421,499,501,576,578],"well":[232,246,420,500,577],"organizing":[234],"personal":[236],"knowledgebase.\r\n\r\nThe":[237],"importance":[238,284],"evidence-based":[240,382],"medicine":[241],"care":[244,574],"recurrent":[254],"theme.":[255],"Quoting":[256],"United":[258,551],"States":[259],"survey":[260],"National":[264],"Library":[265],"Medicine":[267],"found":[268],"that":[269,329,389,426,476,491,496],"clients":[270],"prefer":[271],"perform":[273],"own":[275],"searches,":[276],"promotes":[282],"users.":[287],"According":[288],"Nottingham":[291],"study,":[292],"\u201cwhile":[293],"end-user":[294],"inelegant,":[297],"it":[298],"not":[300],"necessarily":[301],"ineffective\u201d":[302],"(page":[303],"157).":[304],"brief":[312],"guide":[313],"design":[316],"program,":[320],"examples":[322,469],"evaluative":[324],"studies":[325,475],"table":[328],"benefits":[332],"drawbacks":[334],"different":[336],"methods":[337],"teaching.":[339],"Recognizing":[340],"difficulty":[342],"professionals":[344,373],"have":[345],"attending":[347],"sessions":[349],"during":[350],"office":[351],"hours,":[352],"reports":[358],"several":[360],"instances":[361],"Web-based":[363],"training.":[364],"authors":[366,488],"also":[367,534],"recognize":[368],"need":[370],"enhance":[375],"training,":[378],"critical":[379],"appraisal,":[380],"techniques,":[383],"Websites":[385],"ongoing":[387],"projects":[388],"provide":[390],"such":[391],"material.\r\n\r\nChapter":[392],"seventeen":[393],"thoroughly":[394],"covers":[395],"essentials,":[397],"comparing":[398],"free-text":[399],"thesaurus":[402],"expounding":[405],"upon":[406],"citation":[407],"Boolean":[412],"operators.":[413],"Database":[414],"search":[416,448],"term":[417],"strategies":[422,518],"rectify":[424],"searches":[425],"retrieve":[427],"too":[428,431],"many":[429],"or":[430],"few":[432],"hits":[433],"discussed.":[435],"Chapter":[436,466],"eighteen":[437],"fairly":[440],"extensive":[441],"discussion":[442],"medical,":[444],"general,":[445],"meta":[447],"engines,":[449],"emphasizing":[450],"librarians'":[451],"roles":[452],"posting":[454],"bookmarks":[455],"intranets":[457],"using":[459],"Web":[460],"pages":[461],"market":[463],"library.":[465],"sixteen":[467],"protocols":[472],"cites":[474],"classify":[477],"needs.\r\n\r\nIn":[479],"discussing":[480],"pinpoint":[489],"factors":[490],"often":[493],"ignored:":[494],"those":[495,502],"unexpressed":[498],"nonusers.":[504],"They":[505],"list":[506],"questions":[507],"ask":[509],"when":[510],"developing":[511],"surveys,":[512],"interviews,":[513],"questionnaires":[515],"suggest":[517],"increase":[520],"response":[521],"rates.\r\n\r\nConsumer":[522],"organization":[527],"covered.":[535],"insight":[542],"into":[543],"manner":[545],"colleagues":[548],"Kingdom":[552],"deal":[553],"universal":[555],"challenges":[556],"providers.":[560],"This":[561],"timely":[562],"publication":[563],"will":[564],"be":[565],"value":[567],"practitioners":[570],"settings,":[575],"students.":[580]},"counts_by_year":[],"updated_date":"2026-11-10T11:39:43.021295","created_date":"2016-06-24T00:00:00"}