{"id":"https://openalex.org/W3003520125","doi":"https://doi.org/10.30656/prosisko.v7i1.1653","title":"Analisis Kepuasan Pengguna Terhadap Penerapan Aplikasi Go-jek Dengan Menggunakan Metode TAM","display_name":"Analisis Kepuasan Pengguna Terhadap Penerapan Aplikasi Go-jek Dengan Menggunakan Metode TAM","publication_year":2020,"publication_date":"2020-03-17","ids":{"openalex":"https://openalex.org/W3003520125","doi":"https://doi.org/10.30656/prosisko.v7i1.1653","mag":"3003520125"},"language":"id","primary_location":{"id":"doi:10.30656/prosisko.v7i1.1653","doi":"https://doi.org/10.30656/prosisko.v7i1.1653","is_oa":true,"landing_page_url":"https://doi.org/10.30656/prosisko.v7i1.1653","pdf_url":"https://e-jurnal.lppmunsera.org/index.php/PROSISKO/article/download/1653/1258","source":{"id":"https://openalex.org/S4387283200","display_name":"PROSISKO Jurnal Pengembangan Riset dan Observasi Sistem Komputer","issn_l":"2406-7733","issn":["2406-7733","2597-9922"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404676839","host_organization_name":"Serang Raya University","host_organization_lineage":["https://openalex.org/P4404676839"],"host_organization_lineage_names":["Serang Raya University"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"PROSISKO: Jurnal Pengembangan Riset dan Observasi Sistem Komputer","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://e-jurnal.lppmunsera.org/index.php/PROSISKO/article/download/1653/1258","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5089752359","display_name":"Septa Ratna Hartatik","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Septa Ratna Hartatik","raw_affiliation_strings":["STMIK Nusa Mandiri"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"STMIK Nusa Mandiri","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5025022226","display_name":"Cahyani Budihartanti","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Cahyani Budihartanti","raw_affiliation_strings":["STMIK Nusa Mandiri Jakarta"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"STMIK Nusa Mandiri Jakarta","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.2472,"has_fulltext":true,"cited_by_count":17,"citation_normalized_percentile":{"value":0.60178117,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":99},"biblio":{"volume":"7","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14416","display_name":"Health, Technology, Consumer Behavior","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/gojek","display_name":"Gojek","score":0.7670000195503235},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.7680000066757202},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"technology acceptance model","score":0.8119999766349792},{"id":"https://openalex.org/keywords/perceived-ease-of-use","display_name":"perceived ease of use","score":0.9520000219345093},{"id":"https://openalex.org/keywords/perceived-usefulness","display_name":"perceived usefulness","score":0.9959999918937683},{"id":"https://openalex.org/keywords/intention-to-use","display_name":"intention to use","score":0.7390000224113464},{"id":"https://openalex.org/keywords/ride-hailing-platforms","display_name":"ride-hailing platforms","score":0.8960000276565552},{"id":"https://openalex.org/keywords/jakarta","display_name":"Jakarta","score":0.8740000128746033}],"concepts":[{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.635697603225708},{"id":"https://openalex.org/C15708023","wikidata":"https://www.wikidata.org/wiki/Q80083","display_name":"Humanities","level":1,"score":0.335100919008255},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0667051374912262}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.30656/prosisko.v7i1.1653","doi":"https://doi.org/10.30656/prosisko.v7i1.1653","is_oa":true,"landing_page_url":"https://doi.org/10.30656/prosisko.v7i1.1653","pdf_url":"https://e-jurnal.lppmunsera.org/index.php/PROSISKO/article/download/1653/1258","source":{"id":"https://openalex.org/S4387283200","display_name":"PROSISKO Jurnal Pengembangan Riset dan Observasi Sistem Komputer","issn_l":"2406-7733","issn":["2406-7733","2597-9922"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404676839","host_organization_name":"Serang Raya University","host_organization_lineage":["https://openalex.org/P4404676839"],"host_organization_lineage_names":["Serang Raya University"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"PROSISKO: Jurnal Pengembangan Riset dan Observasi Sistem Komputer","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.30656/prosisko.v7i1.1653","doi":"https://doi.org/10.30656/prosisko.v7i1.1653","is_oa":true,"landing_page_url":"https://doi.org/10.30656/prosisko.v7i1.1653","pdf_url":"https://e-jurnal.lppmunsera.org/index.php/PROSISKO/article/download/1653/1258","source":{"id":"https://openalex.org/S4387283200","display_name":"PROSISKO Jurnal Pengembangan Riset dan Observasi Sistem Komputer","issn_l":"2406-7733","issn":["2406-7733","2597-9922"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4404676839","host_organization_name":"Serang Raya University","host_organization_lineage":["https://openalex.org/P4404676839"],"host_organization_lineage_names":["Serang Raya University"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"PROSISKO: Jurnal Pengembangan Riset dan Observasi Sistem Komputer","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3003520125.pdf","grobid_xml":"https://content.openalex.org/works/W3003520125.grobid-xml"},"referenced_works_count":2,"referenced_works":["https://openalex.org/W2216337035","https://openalex.org/W2743545315"],"related_works":["https://openalex.org/W2788758928","https://openalex.org/W2942515638","https://openalex.org/W2990110364","https://openalex.org/W3012259303","https://openalex.org/W7051809004","https://openalex.org/W2887639215","https://openalex.org/W3118848358","https://openalex.org/W4322575614","https://openalex.org/W3006942694","https://openalex.org/W4394064748"],"abstract_inverted_index":{"Penelitian":[0],"ini":[1],"bertujuan":[2],"untuk":[3,16],"mengetahui":[4],"faktor-faktor":[5],"yang":[6,14,46,79],"mempengaruhi":[7],"kepuasan":[8,18,62],"pelanggan":[9,63],"terhadapaplikasi":[10],"Go-jek":[11,66],"dijakarta.":[12],"Model":[13,26],"digunakan":[15],"menjelaskan":[17],"pengguna":[19],"terhadap":[20,64],"penerapan":[21,60],"aplikasiGo-jek":[22],"adalah":[23,68,73],"Technology":[24],"Acceptance":[25],"(TAM)":[27],"dengan":[28,34,37,53,83],"3":[29],"konstruk.":[30],"Analisa":[31],"data":[32],"dilakukan":[33],"teknikanalisa":[35],"deskriptif":[36],"menggunakan":[38,58],"skala":[39],"likert.":[40],"Hasil":[41],"penelitian":[42],"menunjukan":[43],"bahwa":[44],"hubungan":[45,78],"terjadi":[47,77],"antaravariabel":[48],"X(kemudahan":[49],"pemakai":[50],"dan":[51,85],"kemanfaatan)":[52],"variabel":[54],"Y":[55,84],"(minat":[56],"perilaku":[57],"technology)dalam":[59],"tingkat":[61],"aplikasi":[65],"dijakarta":[67],"36,54":[69],"Nilai":[70],"korelasi":[71],"sebesarini":[72],"cukup":[74],"kuat.":[75],"Artinya":[76],"searah":[80],"antara":[81],"X":[82],"saling":[86],"mempengaruhi.":[87]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":2}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2020-02-07T00:00:00"}