{"id":"https://openalex.org/W3000428361","doi":null,"title":"\uc640\uc778\ub808\uc2a4\ud1a0\ub791\uc758 \ubb3c\ub9ac\uc801 \ud658\uacbd\uc5d0 \ub300\ud55c \uc18c\ube44\uc790 \ub9cc\uc871\ub3c4\uac00 \ucd94\ucc9c\uc758\ub3c4\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5","display_name":"\uc640\uc778\ub808\uc2a4\ud1a0\ub791\uc758 \ubb3c\ub9ac\uc801 \ud658\uacbd\uc5d0 \ub300\ud55c \uc18c\ube44\uc790 \ub9cc\uc871\ub3c4\uac00 \ucd94\ucc9c\uc758\ub3c4\uc5d0 \ubbf8\uce58\ub294 \uc601\ud5a5","publication_year":2018,"publication_date":"2018-12-30","ids":{"openalex":"https://openalex.org/W3000428361","mag":"3000428361"},"language":"ko","primary_location":{"id":"mag:3000428361","doi":null,"is_oa":false,"landing_page_url":"http://scholar.dkyobobook.co.kr/searchDetail.laf?barcode=4010027141064","pdf_url":null,"source":{"id":"https://openalex.org/S4306494580","display_name":"\uc2dd\uacf5\uac04\uc5f0\uad6c","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"\uc2dd\uacf5\uac04\uc5f0\uad6c","raw_type":null},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5009593134","display_name":"Ji-Eung \uae40\uc9c0\uc751 Kim","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ji-Eung \uae40\uc9c0\uc751 Kim","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5091060165","display_name":"\uc815\uc0c8\uc544","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"\uc815\uc0c8\uc544","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"13","issue":"3","first_page":"119","last_page":"136"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.3481000065803528,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.3481000065803528,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.29490000009536743,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12399","display_name":"Wine Industry and Tourism","score":0.24390000104904175,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/physical-environment","display_name":"physical environment","score":0.9819999933242798},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.8190000057220459},{"id":"https://openalex.org/keywords/intention-to-recommend","display_name":"recommendation intention","score":0.9150000214576721}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2672100067138672}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:3000428361","doi":null,"is_oa":false,"landing_page_url":"http://scholar.dkyobobook.co.kr/searchDetail.laf?barcode=4010027141064","pdf_url":null,"source":{"id":"https://openalex.org/S4306494580","display_name":"\uc2dd\uacf5\uac04\uc5f0\uad6c","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"\uc2dd\uacf5\uac04\uc5f0\uad6c","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2381292068","https://openalex.org/W2267273008","https://openalex.org/W2302815242","https://openalex.org/W2141714963","https://openalex.org/W2811155967","https://openalex.org/W1838765636","https://openalex.org/W1799941765","https://openalex.org/W2888461845","https://openalex.org/W1504193115","https://openalex.org/W1534152317"],"abstract_inverted_index":{"\ubcf8":[0],"\uc5f0\uad6c\uc5d0\uc11c\ub294":[1],"\uc640\uc778\ub808\uc2a4\ud1a0\ub791\uc758":[2],"\ubb3c\ub9ac\uc801":[3,20,29],"\ud658\uacbd":[4],"\uc694\uc778\uc774":[5],"\uc18c\ube44\uc790":[6],"\ub9cc\uc871\ub3c4\uc5d0":[7],"\uc601\ud5a5\uc744":[8,15],"\ubbf8\uce58\ub294\uc9c0":[9],"\uc54c\uc544\ubcf4\uace0,":[10],"\uc18c\ube44\uc790\uc758":[11],"\ub9cc\uc871\ub3c4\uac00":[12],"\ucd94\ucc9c\uc758\ub3c4\uc5d0":[13],"\uc720\uc758\ud55c":[14],"\ubbf8\uce58\ub294\uac00\uc5d0":[16],"\ub300\ud558\uc5ec":[17],"\uc0b4\ud3b4\ubd04\uc73c\ub85c\uc368,":[18],"\uc640\uc778\ub808\uc2a4\ud1a0\ub791":[19,28,41],"\ud658\uacbd\uc758":[21],"\ubcf4\ub2e4":[22],"\uc2e4\uc99d\uc801\uc778":[23],"\ud6a8\uacfc\ub97c":[24],"\ubd84\uc11d\ud558\uace0,":[25],"\uc774\ub97c":[26],"\ud1b5\ud574":[27],"\ud658\uacbd\uc5d0":[30],"\ub300\ud55c":[31],"\uad00\ub9ac":[32],"\ubc0f":[33],"\ud65c\uc6a9\uc5d0":[34],"\uad00\ud55c":[35],"\uc2e4\ubb34\uc801\uc778":[36],"\ubc1c\uc804\ubc29\uc548\uc744":[37],"\ubaa8\uc0c9\ud574\ubcf4\uace0\uc790":[38],"\ud55c\ub2e4.":[39],"\ub610\ud55c":[40],"\ubb3c\ub9ac\uc801...":[42]},"counts_by_year":[],"updated_date":"2025-10-10T17:16:08.811792","created_date":"2020-01-23T00:00:00"}