{"id":"https://openalex.org/W2999017197","doi":"https://doi.org/10.1016/j.jebo.2019.12.008","title":"Don\u2019t blame the messenger. The Delivery method of a message matters","display_name":"Don\u2019t blame the messenger. The Delivery method of a message matters","publication_year":2020,"publication_date":"2020-01-11","ids":{"openalex":"https://openalex.org/W2999017197","doi":"https://doi.org/10.1016/j.jebo.2019.12.008","mag":"2999017197"},"language":"en","primary_location":{"id":"doi:10.1016/j.jebo.2019.12.008","doi":"https://doi.org/10.1016/j.jebo.2019.12.008","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.jebo.2019.12.008","pdf_url":null,"source":{"id":"https://openalex.org/S62201805","display_name":"Journal of Economic Behavior & Organization","issn_l":"0167-2681","issn":["0167-2681","1879-1751"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","norway-2","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Economic Behavior & Organization","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Daniel Ortega","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210153497","display_name":"Instituto de Estudios Superiores de Administraci\u00f3n","ror":"https://ror.org/0580grj78","country_code":"VE","type":"education","lineage":["https://openalex.org/I4210153497"]},{"id":"https://openalex.org/I4210159164","display_name":"CAF \u2013 Development Bank of Latin America","ror":"https://ror.org/04mh6t995","country_code":"US","type":"other","lineage":["https://openalex.org/I4210159164"]}],"countries":["US","VE"],"is_corresponding":false,"raw_author_name":"Daniel Ortega","raw_affiliation_strings":["Development Bank of Latin America (CAF) and IESA, Avenida Luis Roche, Caracas 1060, Miranda, Venezuela"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Development Bank of Latin America (CAF) and IESA, Avenida Luis Roche, Caracas 1060, Miranda, Venezuela","institution_ids":["https://openalex.org/I4210153497","https://openalex.org/I4210159164"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5058200633","display_name":"Carlos Scartascini","orcid":"https://orcid.org/0000-0001-7031-3983","observed_orcids":["https://orcid.org/0000-0001-7031-3983"]},"institutions":[{"id":"https://openalex.org/I184564680","display_name":"Inter-American Development Bank","ror":"https://ror.org/02gjn4306","country_code":"US","type":"other","lineage":["https://openalex.org/I184564680"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Carlos Scartascini","raw_affiliation_strings":["Research Department, Inter-American Development Bank, 1300 New York Ave. NW, Washington, DC 20577, USA"],"raw_orcid":"https://orcid.org/0000-0001-7031-3983","affiliations":[{"raw_affiliation_string":"Research Department, Inter-American Development Bank, 1300 New York Ave. NW, Washington, DC 20577, USA","institution_ids":["https://openalex.org/I184564680"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5058200633"],"corresponding_institution_ids":["https://openalex.org/I184564680"],"apc_list":{"value":2450,"currency":"USD","value_usd":2450},"apc_paid":null,"fwci":6.275,"has_fulltext":false,"cited_by_count":53,"citation_normalized_percentile":{"value":0.96642226,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"170","issue":null,"first_page":"286","last_page":"300"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11257","display_name":"Taxation and Compliance Studies","score":0.9154999852180481,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11257","display_name":"Taxation and Compliance Studies","score":0.9154999852180481,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10315","display_name":"Decision-Making and Behavioral Economics","score":0.03370000049471855,"subfield":{"id":"https://openalex.org/subfields/1800","display_name":"General Decision Sciences"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10646","display_name":"Experimental Behavioral Economics Studies","score":0.012600000016391277,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/communication-channels","display_name":"communication channels","score":0.6740000247955322},{"id":"https://openalex.org/keywords/tax-compliance","display_name":"tax compliance","score":0.5889999866485596},{"id":"https://openalex.org/keywords/tax-evasion","display_name":"tax evasion","score":0.5789999961853027},{"id":"https://openalex.org/keywords/personal-visit","display_name":"personal visit","score":0.5989999771118164},{"id":"https://openalex.org/keywords/email-communication","display_name":"email communication","score":0.8349999785423279},{"id":"https://openalex.org/keywords/tax-administration","display_name":"tax administration","score":0.531000018119812},{"id":"https://openalex.org/keywords/policy-effectiveness","display_name":"policy effectiveness","score":0.4650000035762787},{"id":"https://openalex.org/keywords/behavioral-interventions","display_name":"behavioral interventions","score":0.3799999952316284}],"concepts":[{"id":"https://openalex.org/C2781466463","wikidata":"https://www.wikidata.org/wiki/Q621695","display_name":"Blame","level":2,"score":0.70252525806427},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.6283806562423706},{"id":"https://openalex.org/C2780665704","wikidata":"https://www.wikidata.org/wiki/Q959298","display_name":"Intervention (counseling)","level":2,"score":0.6000496745109558},{"id":"https://openalex.org/C108170787","wikidata":"https://www.wikidata.org/wiki/Q3951828","display_name":"Agency (philosophy)","level":2,"score":0.5122677683830261},{"id":"https://openalex.org/C2781251061","wikidata":"https://www.wikidata.org/wiki/Q5416089","display_name":"Evasion (ethics)","level":3,"score":0.511711597442627},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.49696019291877747},{"id":"https://openalex.org/C2776360696","wikidata":"https://www.wikidata.org/wiki/Q1938414","display_name":"Taxpayer","level":2,"score":0.4380732774734497},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.4322531819343567},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.40215110778808594},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.39492473006248474},{"id":"https://openalex.org/C100001284","wikidata":"https://www.wikidata.org/wiki/Q2248246","display_name":"Public economics","level":1,"score":0.37630972266197205},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.36168572306632996},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.32787656784057617},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.3230590224266052},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2890163064002991},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.22708547115325928},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.21396410465240479},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.16052380204200745},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1585376262664795},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.11303651332855225},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.10072791576385498},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0},{"id":"https://openalex.org/C8891405","wikidata":"https://www.wikidata.org/wiki/Q1059","display_name":"Immune system","level":2,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0},{"id":"https://openalex.org/C203014093","wikidata":"https://www.wikidata.org/wiki/Q101929","display_name":"Immunology","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1016/j.jebo.2019.12.008","doi":"https://doi.org/10.1016/j.jebo.2019.12.008","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.jebo.2019.12.008","pdf_url":null,"source":{"id":"https://openalex.org/S62201805","display_name":"Journal of Economic Behavior & Organization","issn_l":"0167-2681","issn":["0167-2681","1879-1751"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-2","jufo-2","norway-2","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Economic Behavior & Organization","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:eee:jeborg:v:170:y:2020:i:c:p:286-300","doi":null,"is_oa":false,"landing_page_url":"http://www.sciencedirect.com/science/article/pii/S0167268119303919","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/randomized-controlled-trial","display_name":"Randomized Controlled Trial"},{"id":"https://openalex.org/study-designs/clinical-trial","display_name":"Clinical Trial"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":51,"referenced_works":["https://openalex.org/W63231997","https://openalex.org/W265648592","https://openalex.org/W1510388147","https://openalex.org/W1519269415","https://openalex.org/W1892375063","https://openalex.org/W1920751234","https://openalex.org/W1930813282","https://openalex.org/W1970461899","https://openalex.org/W1972848984","https://openalex.org/W1978204563","https://openalex.org/W1981764068","https://openalex.org/W1982906514","https://openalex.org/W2025137544","https://openalex.org/W2026117454","https://openalex.org/W2034674725","https://openalex.org/W2088435028","https://openalex.org/W2088663850","https://openalex.org/W2097633033","https://openalex.org/W2106605967","https://openalex.org/W2113348978","https://openalex.org/W2117175457","https://openalex.org/W2128497034","https://openalex.org/W2134074263","https://openalex.org/W2148440443","https://openalex.org/W2150724998","https://openalex.org/W2160274322","https://openalex.org/W2165834621","https://openalex.org/W2170040903","https://openalex.org/W2174867431","https://openalex.org/W2256143312","https://openalex.org/W2258723978","https://openalex.org/W2261421703","https://openalex.org/W2341092366","https://openalex.org/W2481498574","https://openalex.org/W2560337618","https://openalex.org/W2603963362","https://openalex.org/W2612217727","https://openalex.org/W2902664128","https://openalex.org/W2954974332","https://openalex.org/W3121571727","https://openalex.org/W3121812146","https://openalex.org/W3122997720","https://openalex.org/W3123306252","https://openalex.org/W3123492638","https://openalex.org/W3123530733","https://openalex.org/W3123623159","https://openalex.org/W3125340073","https://openalex.org/W3125560741","https://openalex.org/W3157049232","https://openalex.org/W4232505725","https://openalex.org/W4237329471"],"related_works":["https://openalex.org/W2169766404","https://openalex.org/W4385795927","https://openalex.org/W3132905864","https://openalex.org/W3191800281","https://openalex.org/W3201085821","https://openalex.org/W2592739094","https://openalex.org/W3024385176","https://openalex.org/W7117332736","https://openalex.org/W4303649655","https://openalex.org/W7018153422"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":14},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":11},{"year":2021,"cited_by_count":8},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2020-01-23T00:00:00"}