{"id":"https://openalex.org/W2996239503","doi":"https://doi.org/10.1016/j.jacr.2019.11.007","title":"Evaluating the Impact of a Call Triage Assistant on Resident Efficiency, Errors, and Stress","display_name":"Evaluating the Impact of a Call Triage Assistant on Resident Efficiency, Errors, and Stress","publication_year":2019,"publication_date":"2019-12-13","ids":{"openalex":"https://openalex.org/W2996239503","doi":"https://doi.org/10.1016/j.jacr.2019.11.007","mag":"2996239503","pmid":"https://pubmed.ncbi.nlm.nih.gov/31843346"},"language":"en","primary_location":{"id":"doi:10.1016/j.jacr.2019.11.007","doi":"https://doi.org/10.1016/j.jacr.2019.11.007","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.jacr.2019.11.007","pdf_url":null,"source":{"id":"https://openalex.org/S8481965","display_name":"Journal of the American College of Radiology","issn_l":"1546-1440","issn":["1546-1440","1558-349X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","dongbi-b","doyens","jufo-1","ki-jl-1","medline","norway-1","poland-100","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American College of Radiology","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","pubmed"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5106183231","display_name":"Jennifer L. Levy","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I2799810409","display_name":"Hospital of the University of Pennsylvania","ror":"https://ror.org/02917wp91","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I2799810409","https://openalex.org/I4210143392"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Jennifer L. Levy","raw_affiliation_strings":["Department of Radiology, Hospital of the University of Pennsylvania, Philadelphia, Pennsylvania. Electronic address: jennifer.levy@uphs.upenn.edu","Department of Radiology, Hospital of the University of Pennsylvania, Philadelphia, Pennsylvania"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Radiology, Hospital of the University of Pennsylvania, Philadelphia, Pennsylvania. Electronic address: jennifer.levy@uphs.upenn.edu","institution_ids":["https://openalex.org/I2799810409"]},{"raw_affiliation_string":"Department of Radiology, Hospital of the University of Pennsylvania, Philadelphia, Pennsylvania","institution_ids":["https://openalex.org/I2799810409"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5008251160","display_name":"Colbey W. Freeman","orcid":"https://orcid.org/0000-0003-0024-1421","observed_orcids":["https://orcid.org/0000-0003-0024-1421"]},"institutions":[{"id":"https://openalex.org/I2799810409","display_name":"Hospital of the University of Pennsylvania","ror":"https://ror.org/02917wp91","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I2799810409","https://openalex.org/I4210143392"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Colbey W. Freeman","raw_affiliation_strings":["Department of Radiology, Hospital of the University of Pennsylvania, Philadelphia, Pennsylvania"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Radiology, Hospital of the University of Pennsylvania, Philadelphia, Pennsylvania","institution_ids":["https://openalex.org/I2799810409"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081129781","display_name":"Joshua K. Cho","orcid":"https://orcid.org/0000-0003-0893-306X","observed_orcids":["https://orcid.org/0000-0003-0893-306X"]},"institutions":[{"id":"https://openalex.org/I2799810409","display_name":"Hospital of the University of Pennsylvania","ror":"https://ror.org/02917wp91","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I2799810409","https://openalex.org/I4210143392"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Joshua K. Cho","raw_affiliation_strings":["Department of Radiology, Hospital of the University of Pennsylvania, Philadelphia, Pennsylvania"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Radiology, Hospital of the University of Pennsylvania, Philadelphia, Pennsylvania","institution_ids":["https://openalex.org/I2799810409"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047933751","display_name":"Osigbemhe Iyalomhe","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I2799810409","display_name":"Hospital of the University of Pennsylvania","ror":"https://ror.org/02917wp91","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I2799810409","https://openalex.org/I4210143392"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Osigbemhe Iyalomhe","raw_affiliation_strings":["Department of Radiology, Hospital of the University of Pennsylvania, Philadelphia, Pennsylvania"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Radiology, Hospital of the University of Pennsylvania, Philadelphia, Pennsylvania","institution_ids":["https://openalex.org/I2799810409"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5068568915","display_name":"Mary H. Scanlon","orcid":"https://orcid.org/0000-0002-5754-6966","observed_orcids":["https://orcid.org/0000-0002-5754-6966"]},"institutions":[{"id":"https://openalex.org/I2799810409","display_name":"Hospital of the University of Pennsylvania","ror":"https://ror.org/02917wp91","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I2799810409","https://openalex.org/I4210143392"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Mary H. Scanlon","raw_affiliation_strings":["Department of Radiology, Hospital of the University of Pennsylvania, Philadelphia, Pennsylvania"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Radiology, Hospital of the University of Pennsylvania, Philadelphia, Pennsylvania","institution_ids":["https://openalex.org/I2799810409"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5106183231"],"corresponding_institution_ids":["https://openalex.org/I2799810409"],"apc_list":{"value":3300,"currency":"USD","value_usd":3300},"apc_paid":null,"fwci":0.8245,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.72646088,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"17","issue":"3","first_page":"414","last_page":"420"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11894","display_name":"Radiology practices and education","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/2741","display_name":"Radiology, Nuclear Medicine and Imaging"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11894","display_name":"Radiology practices and education","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/2741","display_name":"Radiology, Nuclear Medicine and Imaging"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12174","display_name":"Hospital Admissions and Outcomes","score":0.00279999990016222,"subfield":{"id":"https://openalex.org/subfields/2711","display_name":"Emergency Medicine"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10795","display_name":"Healthcare professionals\u2019 stress and burnout","score":0.002099999925121665,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/report-turnaround-time","display_name":"report turnaround time","score":0.7749999761581421},{"id":"https://openalex.org/keywords/diagnostic-errors","display_name":"diagnostic errors","score":0.7129999995231628},{"id":"https://openalex.org/keywords/resident-stress","display_name":"resident stress","score":0.8999999761581421},{"id":"https://openalex.org/keywords/interruptions","display_name":"interruptions","score":0.48100000619888306}],"concepts":[{"id":"https://openalex.org/C2777120189","wikidata":"https://www.wikidata.org/wiki/Q780067","display_name":"Triage","level":2,"score":0.7309603095054626},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.6183992624282837},{"id":"https://openalex.org/C2776181593","wikidata":"https://www.wikidata.org/wiki/Q2296401","display_name":"Telephone call","level":2,"score":0.5981079339981079},{"id":"https://openalex.org/C545542383","wikidata":"https://www.wikidata.org/wiki/Q2751242","display_name":"Medical emergency","level":1,"score":0.38784295320510864},{"id":"https://openalex.org/C194828623","wikidata":"https://www.wikidata.org/wiki/Q2861470","display_name":"Emergency medicine","level":1,"score":0.35038620233535767},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.19558027386665344},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.11604759097099304}],"mesh":[{"descriptor_ui":"D003951","descriptor_name":"Diagnostic Errors","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D004526","descriptor_name":"Efficiency","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D007396","descriptor_name":"Internship and Residency","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D011795","descriptor_name":"Surveys and Questionnaires","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014218","descriptor_name":"Triage","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D057188","descriptor_name":"Workflow","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false}],"locations_count":2,"locations":[{"id":"doi:10.1016/j.jacr.2019.11.007","doi":"https://doi.org/10.1016/j.jacr.2019.11.007","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.jacr.2019.11.007","pdf_url":null,"source":{"id":"https://openalex.org/S8481965","display_name":"Journal of the American College of Radiology","issn_l":"1546-1440","issn":["1546-1440","1558-349X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","dongbi-b","doyens","jufo-1","ki-jl-1","medline","norway-1","poland-100","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American College of Radiology","raw_type":"journal-article"},{"id":"pmid:31843346","doi":null,"is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/31843346","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of the American College of Radiology : JACR","raw_type":"Journal Article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.9391000270843506,"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being"}],"study_designs":[{"id":"https://openalex.org/study-designs/clinical-trial","display_name":"Clinical Trial"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":16,"referenced_works":["https://openalex.org/W1993862395","https://openalex.org/W2009633475","https://openalex.org/W2010524213","https://openalex.org/W2027005378","https://openalex.org/W2048661607","https://openalex.org/W2090816826","https://openalex.org/W2092193796","https://openalex.org/W2094296032","https://openalex.org/W2156110105","https://openalex.org/W2286928391","https://openalex.org/W2488694423","https://openalex.org/W2582952069","https://openalex.org/W2754703688","https://openalex.org/W2770405020","https://openalex.org/W2795207448","https://openalex.org/W2892297141"],"related_works":["https://openalex.org/W4392785820","https://openalex.org/W4382794359","https://openalex.org/W4391899984","https://openalex.org/W2770405020","https://openalex.org/W4225984529","https://openalex.org/W4231740320","https://openalex.org/W4387824483","https://openalex.org/W4387122176","https://openalex.org/W2095425578","https://openalex.org/W2807693986"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":3}],"updated_date":"2026-10-31T12:09:11.096373","created_date":"2019-12-26T00:00:00"}
