{"id":"https://openalex.org/W2995157214","doi":"https://doi.org/10.1108/inmr-05-2019-0063","title":"The determinants of customer loyalty in the Indonesian ride-sharing services: offline vs online","display_name":"The determinants of customer loyalty in the Indonesian ride-sharing services: offline vs online","publication_year":2019,"publication_date":"2019-12-11","ids":{"openalex":"https://openalex.org/W2995157214","doi":"https://doi.org/10.1108/inmr-05-2019-0063","mag":"2995157214"},"language":"en","primary_location":{"id":"doi:10.1108/inmr-05-2019-0063","doi":"https://doi.org/10.1108/inmr-05-2019-0063","is_oa":true,"landing_page_url":"https://doi.org/10.1108/inmr-05-2019-0063","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/INMR-05-2019-0063/full/pdf?title=the-determinants-of-customer-loyalty-in-the-indonesian-ride-sharing-services-offline-vs-online","source":{"id":"https://openalex.org/S4210241102","display_name":"Innovation & Management Review","issn_l":"2515-8961","issn":["2515-8961"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Innovation & Management Review","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://www.emerald.com/insight/content/doi/10.1108/INMR-05-2019-0063/full/pdf?title=the-determinants-of-customer-loyalty-in-the-indonesian-ride-sharing-services-offline-vs-online","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5018982577","display_name":"Adi Kuswanto","orcid":"https://orcid.org/0000-0001-5309-0116","observed_orcids":["https://orcid.org/0000-0001-5309-0116"]},"institutions":[{"id":"https://openalex.org/I4210087516","display_name":"Gunadarma University","ror":"https://ror.org/0028q1g19","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210087516"]}],"countries":["ID"],"is_corresponding":true,"raw_author_name":"Adi Kuswanto","raw_affiliation_strings":["Department of Management, Gunadarma University, Depok, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management, Gunadarma University, Depok, Indonesia","institution_ids":["https://openalex.org/I4210087516"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108700609","display_name":"Sundari Sundari","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210087516","display_name":"Gunadarma University","ror":"https://ror.org/0028q1g19","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210087516"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Sundari Sundari Sundari Sundari","raw_affiliation_strings":["Department of Management, Gunadarma University, Depok, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management, Gunadarma University, Depok, Indonesia","institution_ids":["https://openalex.org/I4210087516"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050428401","display_name":"Ashur Harmadi","orcid":"https://orcid.org/0000-0002-6281-4873","observed_orcids":["https://orcid.org/0000-0002-6281-4873"]},"institutions":[{"id":"https://openalex.org/I4210087516","display_name":"Gunadarma University","ror":"https://ror.org/0028q1g19","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210087516"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Ashur Harmadi","raw_affiliation_strings":["Department of Management, Gunadarma University, Depok, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management, Gunadarma University, Depok, Indonesia","institution_ids":["https://openalex.org/I4210087516"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5112491898","display_name":"Dwi Asih Hariyanti Dwi Asih Hariyanti","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210087516","display_name":"Gunadarma University","ror":"https://ror.org/0028q1g19","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210087516"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Dwi Asih Hariyanti Dwi Asih Hariyanti","raw_affiliation_strings":["Department of Management, Gunadarma University, Depok, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Management, Gunadarma University, Depok, Indonesia","institution_ids":["https://openalex.org/I4210087516"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5018982577"],"corresponding_institution_ids":["https://openalex.org/I4210087516"],"apc_list":null,"apc_paid":null,"fwci":5.9614,"has_fulltext":true,"cited_by_count":35,"citation_normalized_percentile":{"value":0.95583982,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"17","issue":"1","first_page":"75","last_page":"85"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9868000149726868,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9868000149726868,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.005100000184029341,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.00279999990016222,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/customer-loyalty","display_name":"customer loyalty","score":0.9990000128746033},{"id":"https://openalex.org/keywords/ridesharing","display_name":"ride-sharing","score":0.9010000228881836},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.7260000109672546},{"id":"https://openalex.org/keywords/trust","display_name":"trust","score":0.7149999737739563},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.9959999918937683},{"id":"https://openalex.org/keywords/delone-and-mclean-model","display_name":"DeLone and McLean model","score":0.8069999814033508}],"concepts":[{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.7266771793365479},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.7218387126922607},{"id":"https://openalex.org/C40722632","wikidata":"https://www.wikidata.org/wiki/Q5160137","display_name":"Confirmatory factor analysis","level":3,"score":0.6933993101119995},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.653922438621521},{"id":"https://openalex.org/C43214815","wikidata":"https://www.wikidata.org/wiki/Q7310987","display_name":"Reliability (semiconductor)","level":3,"score":0.5759530067443848},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.5542603135108948},{"id":"https://openalex.org/C196083921","wikidata":"https://www.wikidata.org/wiki/Q7915758","display_name":"Variance (accounting)","level":2,"score":0.505359947681427},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5045074224472046},{"id":"https://openalex.org/C132480984","wikidata":"https://www.wikidata.org/wiki/Q2034239","display_name":"Goodness of fit","level":2,"score":0.46692535281181335},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.45377662777900696},{"id":"https://openalex.org/C146897074","wikidata":"https://www.wikidata.org/wiki/Q1932925","display_name":"Loyalty business model","level":4,"score":0.453274130821228},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.45055484771728516},{"id":"https://openalex.org/C2777382242","wikidata":"https://www.wikidata.org/wiki/Q6017816","display_name":"Index (typography)","level":2,"score":0.43556153774261475},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.4306240677833557},{"id":"https://openalex.org/C2780102126","wikidata":"https://www.wikidata.org/wiki/Q10928179","display_name":"Online and offline","level":2,"score":0.4283786416053772},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4208303987979889},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.35794222354888916},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.3160851001739502},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2757319211959839},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.2513369619846344},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.06452512741088867},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C163258240","wikidata":"https://www.wikidata.org/wiki/Q25342","display_name":"Power (physics)","level":2,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.1108/inmr-05-2019-0063","doi":"https://doi.org/10.1108/inmr-05-2019-0063","is_oa":true,"landing_page_url":"https://doi.org/10.1108/inmr-05-2019-0063","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/INMR-05-2019-0063/full/pdf?title=the-determinants-of-customer-loyalty-in-the-indonesian-ride-sharing-services-offline-vs-online","source":{"id":"https://openalex.org/S4210241102","display_name":"Innovation & Management Review","issn_l":"2515-8961","issn":["2515-8961"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Innovation & Management Review","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:412045cd17874c00bbb5610473f1009a","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/412045cd17874c00bbb5610473f1009a","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Innovation & Management Review, Vol 17, Iss 1, Pp 75-85 (2019)","raw_type":"article"},{"id":"pmh:oai:econstor.eu:10419/231624","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10419/231624","pdf_url":null,"source":{"id":"https://openalex.org/S4306401696","display_name":"Econstor (Econstor)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"doc-type:article"},{"id":"pmh:oai:redalyc.org:537562599005","doi":null,"is_oa":false,"landing_page_url":"https://www.redalyc.org/articulo.oa?id=537562599005","pdf_url":null,"source":{"id":"https://openalex.org/S4377196100","display_name":"Redalyc (Universidad Aut\u00f3noma del Estado de M\u00e9xico)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I179647637","host_organization_name":"Universidad Aut\u00f3noma del Estado de M\u00e9xico","host_organization_lineage":["https://openalex.org/I179647637"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Innovation & Management Review (Brasil) Num.1 Vol.17","raw_type":"art\u00edculo cient\u00edfico"},{"id":"pmh:oai:revistas.usp.br:article/168534","doi":null,"is_oa":true,"landing_page_url":"https://www.revistas.usp.br/rai/article/view/168534","pdf_url":null,"source":{"id":"https://openalex.org/S4306402641","display_name":"LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Cient\u00edficas)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4383465926","host_organization_name":"LA Referencia","host_organization_lineage":["https://openalex.org/I4383465926"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"instacron:USP","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.1108/inmr-05-2019-0063","doi":"https://doi.org/10.1108/inmr-05-2019-0063","is_oa":true,"landing_page_url":"https://doi.org/10.1108/inmr-05-2019-0063","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/INMR-05-2019-0063/full/pdf?title=the-determinants-of-customer-loyalty-in-the-indonesian-ride-sharing-services-offline-vs-online","source":{"id":"https://openalex.org/S4210241102","display_name":"Innovation & Management Review","issn_l":"2515-8961","issn":["2515-8961"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","poland-20","russia-white-list-2"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Innovation & Management Review","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2995157214.pdf","grobid_xml":"https://content.openalex.org/works/W2995157214.grobid-xml"},"referenced_works_count":23,"referenced_works":["https://openalex.org/W1572145800","https://openalex.org/W1689771227","https://openalex.org/W1721421031","https://openalex.org/W1791587663","https://openalex.org/W1972095873","https://openalex.org/W1983833610","https://openalex.org/W2099078684","https://openalex.org/W2176509882","https://openalex.org/W2414243576","https://openalex.org/W2462954827","https://openalex.org/W2473651736","https://openalex.org/W2496670753","https://openalex.org/W2558436251","https://openalex.org/W2582575885","https://openalex.org/W2588892529","https://openalex.org/W2751616901","https://openalex.org/W2785020624","https://openalex.org/W2787919713","https://openalex.org/W2791272539","https://openalex.org/W2800602381","https://openalex.org/W2802092748","https://openalex.org/W2809189706","https://openalex.org/W3041188046"],"related_works":["https://openalex.org/W4391724210","https://openalex.org/W3109685158","https://openalex.org/W3138870861","https://openalex.org/W2794877417","https://openalex.org/W3016537637","https://openalex.org/W4200363191","https://openalex.org/W3002170546","https://openalex.org/W6906493843","https://openalex.org/W4386547629","https://openalex.org/W3171635928"],"abstract_inverted_index":{"Purpose":[0],"This":[1,55],"study":[2,41],"aims":[3],"to":[4,230,234,241,322,327],"analyze":[5],"the":[6,74,103,172,181,187,204,225,243,250,266,308,328],"effect":[7],"of":[8,39,44,76,83,97,125,174,183,189,203,210,245,253,255,307],"service":[9,22,176,185,191,271,277,318],"quality":[10,23,173,182,272,278],"on":[11,73,141,152,164,249,274,286],"trust,":[12],"satisfaction":[13,153,157],"and":[14,27,35,70,87,122,131,138,143,149,154,161,213,221,276,283,290,303,314],"loyalty":[15,287],"by":[16,193,247],"adopting":[17],"two":[18,194],"models,":[19],"namely,":[20],"conventional":[21],"model":[24,32],"from":[25,33],"Parasuraman":[26],"information":[28],"systems":[29],"(IS)":[30],"success":[31],"Delone":[34],"McLean.":[36],"Design/methodology/approach":[37],"Respondents":[38],"this":[40],"were":[42],"users":[43],"shared-motorcycle":[45],"services":[46,134,300,326],"who":[47,297],"filled":[48],"out":[49],"a":[50,58,81,136,147,159,281],"complete":[51],"questionnaire":[52],"totaling":[53],"507.":[54],"research":[56,167,205,267,294,309],"used":[57],"second-order":[59],"structural":[60],"equation":[61],"model.":[62],"All":[63],"question":[64],"items":[65],"had":[66],"quite":[67,100],"high":[68,215],"reliability":[69,89],"validity":[71],"based":[72,273],"result":[75],"confirmatory":[77],"factor":[78],"analysis":[79],"with":[80,102],"value":[82],"average":[84],"variance":[85],"extracted":[86],"composite":[88],"which":[90],"was":[91,99,206],"higher":[92],"than":[93,180],"0.70.":[94],"The":[95,166,200,293,305],"goodness":[96],"fit":[98,109,118],"good":[101],"values":[104],"x2/df":[105],"=":[106,111,115,120,127],"2.493,":[107],"incremental":[108],"index":[110,114,119],"0.921,":[112],"Tucker-Lewis":[113],"0.917,":[116],"comparative":[117],"0.921":[121],"root-mean-square":[123],"error":[124],"approximation":[126],"0.054.":[128],"Findings":[129],"Online":[130],"offline":[132,175,315],"ride-sharing":[133,190,316],"reveal":[135,280],"strong":[137,148,160,282],"positive":[139,150,162,284],"influence":[140,151,163,285],"trust":[142],"satisfaction.":[144],"Trust":[145],"reveals":[146,158],"loyalty.":[155,165],"Finally,":[156],"in":[168,186,196],"general":[169],"shows":[170],"that":[171,259,269],"is":[177,239],"more":[178],"influential":[179],"online":[184,302,313],"case":[188],"provided":[192],"companies":[195],"Indonesia.":[197],"Research":[198],"limitations/implications":[199],"sampling":[201],"frame":[202],"diverse,":[207],"including":[208],"students":[209],"various":[211,217],"collages":[212],"junior":[214],"schools,":[216],"private":[218],"company":[219],"workers":[220],"government":[222],"employees.":[223],"So,":[224],"results":[226],"cannot":[227],"be":[228,263],"generalized":[229],"all":[231,235],"populations":[232],"especially":[233],"Indonesian":[236],"customers.":[237,329],"It":[238],"recommended":[240],"increase":[242],"number":[244],"samples":[246],"focusing":[248],"community":[251],"groups":[252,261],"customers":[254],"public":[256],"motorbikes,":[257],"so":[258],"these":[260],"can":[262],"compared.":[264],"Next,":[265],"finds":[268],"both":[270,288,301],"IS":[275],"models":[279],"directly":[289],"indirectly.":[291],"Originality/value":[292],"uses":[295],"respondents":[296],"use":[298],"motorcycle":[299],"offline.":[304],"findings":[306],"are":[310],"important":[311],"for":[312],"motorbike":[317],"providers.":[319],"They":[320],"have":[321],"maintain":[323],"their":[324],"excellent":[325]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":8},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":4}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2019-12-26T00:00:00"}