{"id":"https://openalex.org/W2994301676","doi":"https://doi.org/10.18510/hssr.2019.7550","title":"UNDERSTANDING THE EFFECTS OF INTERPERSONAL COMMUNICATION AND TASK DESIGN ON JOB PERFORMANCE AMONG EMPLOYEES IN THE MANUFACTURING COMPANY","display_name":"UNDERSTANDING THE EFFECTS OF INTERPERSONAL COMMUNICATION AND TASK DESIGN ON JOB PERFORMANCE AMONG EMPLOYEES IN THE MANUFACTURING COMPANY","publication_year":2019,"publication_date":"2019-10-05","ids":{"openalex":"https://openalex.org/W2994301676","doi":"https://doi.org/10.18510/hssr.2019.7550","mag":"2994301676"},"language":"en","primary_location":{"id":"doi:10.18510/hssr.2019.7550","doi":"https://doi.org/10.18510/hssr.2019.7550","is_oa":true,"landing_page_url":"https://doi.org/10.18510/hssr.2019.7550","pdf_url":null,"source":{"id":"https://openalex.org/S4210238988","display_name":"Humanities & Social Sciences Reviews","issn_l":"2395-6518","issn":["2395-6518"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["poland-20"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Humanities &amp; Social Sciences Reviews","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.18510/hssr.2019.7550","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5026186671","display_name":"Ummi Naiemah Saraih","orcid":"https://orcid.org/0000-0002-8364-0649","observed_orcids":["https://orcid.org/0000-0002-8364-0649","https://orcid.org/0000-0002-2473-5680"]},"institutions":[{"id":"https://openalex.org/I65079550","display_name":"Universiti Malaysia Perlis","ror":"https://ror.org/00xmkb790","country_code":"MY","type":"education","lineage":["https://openalex.org/I65079550"]}],"countries":["MY"],"is_corresponding":true,"raw_author_name":"Saraih U. N.","raw_affiliation_strings":["School of Business Innovation &Technopreneurship, Universiti Malaysia Perlis, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business Innovation &Technopreneurship, Universiti Malaysia Perlis, Malaysia","institution_ids":["https://openalex.org/I65079550"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Azmi A. H.","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I65079550","display_name":"Universiti Malaysia Perlis","ror":"https://ror.org/00xmkb790","country_code":"MY","type":"education","lineage":["https://openalex.org/I65079550"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Azmi A. H.","raw_affiliation_strings":["School of Business Innovation &Technopreneurship, Universiti Malaysia Perlis, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business Innovation &Technopreneurship, Universiti Malaysia Perlis, Malaysia","institution_ids":["https://openalex.org/I65079550"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5011290707","display_name":"Mohd Fo\u2019ad Sakdan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I65079550","display_name":"Universiti Malaysia Perlis","ror":"https://ror.org/00xmkb790","country_code":"MY","type":"education","lineage":["https://openalex.org/I65079550"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Sakdan M. F.","raw_affiliation_strings":["School of Human Development &Tecno Communication, Universiti Malaysia Perlis, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Human Development &Tecno Communication, Universiti Malaysia Perlis, Malaysia","institution_ids":["https://openalex.org/I65079550"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110640667","display_name":"Mohd Karim K.","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I94625822","display_name":"Universiti Utara Malaysia","ror":"https://ror.org/01ss10648","country_code":"MY","type":"education","lineage":["https://openalex.org/I94625822"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Mohd Karim K.","raw_affiliation_strings":["Innovation and Commercialization Centre, Universiti Utara Malaysia, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Innovation and Commercialization Centre, Universiti Utara Malaysia, Malaysia","institution_ids":["https://openalex.org/I94625822"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5112888208","display_name":"Mohd Harith Amlus","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I65079550","display_name":"Universiti Malaysia Perlis","ror":"https://ror.org/00xmkb790","country_code":"MY","type":"education","lineage":["https://openalex.org/I65079550"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Amlus M. H.","raw_affiliation_strings":["School of Business Innovation &Technopreneurship, Universiti Malaysia Perlis, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business Innovation &Technopreneurship, Universiti Malaysia Perlis, Malaysia","institution_ids":["https://openalex.org/I65079550"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5026186671"],"corresponding_institution_ids":["https://openalex.org/I65079550"],"apc_list":null,"apc_paid":null,"fwci":5.1241,"has_fulltext":false,"cited_by_count":17,"citation_normalized_percentile":{"value":0.95581158,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"7","issue":"5","first_page":"448","last_page":"453"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.9800000190734863,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.9800000190734863,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11543","display_name":"Employee Performance and Motivation","score":0.006800000090152025,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.005100000184029341,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/interpersonal-communication","display_name":"interpersonal communication","score":0.9670000076293945},{"id":"https://openalex.org/keywords/task-design","display_name":"task design","score":0.9779999852180481},{"id":"https://openalex.org/keywords/job-performance","display_name":"employee performance","score":0.9929999709129333},{"id":"https://openalex.org/keywords/industrial-workers","display_name":"industrial workers","score":0.7099999785423279},{"id":"https://openalex.org/keywords/internal-communication","display_name":"internal communication","score":0.7620000243186951},{"id":"https://openalex.org/keywords/job-design","display_name":"job design","score":0.48399999737739563}],"concepts":[{"id":"https://openalex.org/C164850336","wikidata":"https://www.wikidata.org/wiki/Q3685487","display_name":"Interpersonal communication","level":2,"score":0.7655048370361328},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.6726723909378052},{"id":"https://openalex.org/C175700187","wikidata":"https://www.wikidata.org/wiki/Q187939","display_name":"Manufacturing","level":2,"score":0.5659002065658569},{"id":"https://openalex.org/C139140526","wikidata":"https://www.wikidata.org/wiki/Q8034614","display_name":"Job design","level":4,"score":0.49794673919677734},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.49735787510871887},{"id":"https://openalex.org/C174954385","wikidata":"https://www.wikidata.org/wiki/Q6206740","display_name":"Job performance","level":3,"score":0.43127164244651794},{"id":"https://openalex.org/C91034043","wikidata":"https://www.wikidata.org/wiki/Q223642","display_name":"Interpersonal relationship","level":2,"score":0.423152357339859},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.3894018828868866},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.37381869554519653},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3547617793083191},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.32517221570014954},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.26272085309028625},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.26119178533554077},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2025853395462036},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.18011623620986938},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.18510/hssr.2019.7550","doi":"https://doi.org/10.18510/hssr.2019.7550","is_oa":true,"landing_page_url":"https://doi.org/10.18510/hssr.2019.7550","pdf_url":null,"source":{"id":"https://openalex.org/S4210238988","display_name":"Humanities & Social Sciences Reviews","issn_l":"2395-6518","issn":["2395-6518"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["poland-20"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Humanities &amp; Social Sciences Reviews","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.18510/hssr.2019.7550","doi":"https://doi.org/10.18510/hssr.2019.7550","is_oa":true,"landing_page_url":"https://doi.org/10.18510/hssr.2019.7550","pdf_url":null,"source":{"id":"https://openalex.org/S4210238988","display_name":"Humanities & Social Sciences Reviews","issn_l":"2395-6518","issn":["2395-6518"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["poland-20"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Humanities &amp; Social Sciences Reviews","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.833299994468689,"id":"https://metadata.un.org/sdg/8"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W1762094362","https://openalex.org/W1831756990","https://openalex.org/W1854675496","https://openalex.org/W1985529815","https://openalex.org/W2013147677","https://openalex.org/W2046215733","https://openalex.org/W2065078083","https://openalex.org/W2101954789","https://openalex.org/W2112368856","https://openalex.org/W2151002524","https://openalex.org/W2163583158","https://openalex.org/W2327559442","https://openalex.org/W2328515975","https://openalex.org/W2329041850","https://openalex.org/W2342243635","https://openalex.org/W2566690949","https://openalex.org/W2588039198","https://openalex.org/W2610439101","https://openalex.org/W2751889592","https://openalex.org/W2761373580","https://openalex.org/W4231831781","https://openalex.org/W4238109773","https://openalex.org/W4285719527","https://openalex.org/W7057756015"],"related_works":["https://openalex.org/W2903255674","https://openalex.org/W4411502134","https://openalex.org/W2099243380","https://openalex.org/W2915947163","https://openalex.org/W4404944534","https://openalex.org/W7219503524","https://openalex.org/W3211326110","https://openalex.org/W2966613822","https://openalex.org/W7221090614","https://openalex.org/W4210257170"],"abstract_inverted_index":{"on":[0],"job":[1,66],"performance":[2,67,87,111],"among":[3,121],"employees":[4,20,57,122],"from":[5,18],"the":[6,24,36,107,126],"manufacturing":[7,25,127],"industry.":[8],"Methodology:":[9],"The":[10],"data":[11],"is":[12],"analyzed":[13],"through":[14],"a":[15,62,103],"survey":[16],"(questionnaire)":[17],"152":[19],"in":[21,27,58,123,129],"one":[22,124],"of":[23,65,109,125],"companies":[26],"Penang,":[28],"Malaysia.":[29,130],"Hypotheses":[30],"for":[31],"all":[32],"direct":[33],"effects":[34],"between":[35,85],"predictors":[37],"(eg.":[38],"interpersonal":[39,71,89],"communication":[40,72,90,117],"and":[41,44,75,88,93,118],"task":[42,76,94,119],"design)":[43],"criterion":[45],"(job":[46],"performance)":[47],"are":[48,83],"tested":[49],"using":[50],"regression":[51],"analysis.":[52],"Result:":[53],"Results":[54],"presented":[55],"that":[56],"this":[59,100],"company":[60,128],"have":[61],"high":[63],"level":[64,108],"(\u00b5":[68,73,78],"=":[69],"3.70);":[70],"=3.64)":[74],"design":[77,95],"=3.66).":[79],"Also,":[80],"positive":[81],"correlations":[82],"found":[84],"employees\u2019":[86,110],"(r=.53,":[91],"p=.00)":[92],"(r=.54,":[96],"p=.00).":[97],"Implications:":[98],"Thus,":[99],"research":[101],"provided":[102],"fruitful":[104],"knowledge":[105],"regarding":[106],"as":[112,114],"well":[113],"their":[115],"internal":[116],"design;":[120]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":1}],"updated_date":"2026-10-08T09:06:37.294493","created_date":"2019-12-13T00:00:00"}
