{"id":"https://openalex.org/W299184872","doi":null,"title":"Moderators between work context and psychological health in a public service sector","display_name":"Moderators between work context and psychological health in a public service sector","publication_year":2009,"publication_date":"2009-01-01","ids":{"openalex":"https://openalex.org/W299184872","mag":"299184872"},"language":"en","primary_location":{"id":"pmh:oai:repository.nwu.ac.za:10394/4990","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/10394/4990","pdf_url":null,"source":{"id":"https://openalex.org/S4306402268","display_name":"Boloka Institutional Repository (North-west University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I114027177","host_organization_name":"University of North Carolina at Chapel Hill","host_organization_lineage":["https://openalex.org/I114027177"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Thesis"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5077439252","display_name":"Shelley-Ann Williams","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Shelley-Ann Wiliams","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5077439252"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11084","display_name":"Workplace Health and Well-being","score":0.0012000000569969416,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T14220","display_name":"Workaholism, burnout, and well-being","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/work-context","display_name":"work context","score":0.8569999933242798},{"id":"https://openalex.org/keywords/psychological-well-being","display_name":"psychological well-being","score":0.777999997138977},{"id":"https://openalex.org/keywords/work-engagement","display_name":"work engagement","score":0.9570000171661377},{"id":"https://openalex.org/keywords/emotional-intelligence","display_name":"emotional intelligence","score":0.8690000176429749},{"id":"https://openalex.org/keywords/self-efficacy","display_name":"self-efficacy","score":0.9850000143051147},{"id":"https://openalex.org/keywords/attributional-style","display_name":"attributional style","score":0.8989999890327454},{"id":"https://openalex.org/keywords/personal-resources","display_name":"personal resources","score":0.7839999794960022},{"id":"https://openalex.org/keywords/moderating-variables","display_name":"moderators","score":0.6980000138282776},{"id":"https://openalex.org/keywords/job-demands","display_name":"job demands","score":0.625},{"id":"https://openalex.org/keywords/job-resources","display_name":"job resources","score":0.9670000076293945},{"id":"https://openalex.org/keywords/public-sector-employment","display_name":"public sector employees","score":0.7279999852180481},{"id":"https://openalex.org/keywords/public-service-sector","display_name":"public service sector","score":0.8799999952316284},{"id":"https://openalex.org/keywords/life-satisfaction","display_name":"life satisfaction","score":0.6600000262260437},{"id":"https://openalex.org/keywords/affect","display_name":"affect","score":0.42500001192092896},{"id":"https://openalex.org/keywords/south-africa","display_name":"South Africa","score":0.6349999904632568},{"id":"https://openalex.org/keywords/cognitive-appraisal","display_name":"cognitive appraisal","score":0.37599998712539673},{"id":"https://openalex.org/keywords/occupational-stress","display_name":"occupational stress","score":0.4390000104904175},{"id":"https://openalex.org/keywords/turnover-intention","display_name":"turnover intention","score":0.703000009059906},{"id":"https://openalex.org/keywords/absenteeism","display_name":"absenteeism","score":0.9750000238418579},{"id":"https://openalex.org/keywords/productivity-loss","display_name":"productivity loss","score":0.8169999718666077},{"id":"https://openalex.org/keywords/service-delivery","display_name":"service delivery","score":0.5139999985694885},{"id":"https://openalex.org/keywords/gender-differences","display_name":"gender differences","score":0.47999998927116394},{"id":"https://openalex.org/keywords/marital-status","display_name":"marital status","score":0.4390000104904175},{"id":"https://openalex.org/keywords/number-of-children","display_name":"number of children","score":0.37400001287460327}],"concepts":[{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.6816931962966919},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.640295684337616},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.507176399230957},{"id":"https://openalex.org/C2780110086","wikidata":"https://www.wikidata.org/wiki/Q161837","display_name":"Public service","level":2,"score":0.45397236943244934},{"id":"https://openalex.org/C138816342","wikidata":"https://www.wikidata.org/wiki/Q189603","display_name":"Public health","level":2,"score":0.44557902216911316},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.43821343779563904},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.41667333245277405},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.41380447149276733},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3494828939437866},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.33837321400642395},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.32612699270248413},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.2636423707008362},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.19552284479141235},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.18055549263954163},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.15432783961296082},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:repository.nwu.ac.za:10394/4990","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/10394/4990","pdf_url":null,"source":{"id":"https://openalex.org/S4306402268","display_name":"Boloka Institutional Repository (North-west University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I114027177","host_organization_name":"University of North Carolina at Chapel Hill","host_organization_lineage":["https://openalex.org/I114027177"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Thesis"},{"id":"mag:299184872","doi":null,"is_oa":false,"landing_page_url":"https://repository.nwu.ac.za:443/handle/10394/4990","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.9211000204086304,"display_name":"Decent work and economic growth"},{"id":"https://metadata.un.org/sdg/3","score":0.6240000128746033,"display_name":"Good health and well-being"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":46,"referenced_works":["https://openalex.org/W1541150367","https://openalex.org/W1546388612","https://openalex.org/W1573234480","https://openalex.org/W1902610065","https://openalex.org/W1964458923","https://openalex.org/W1978645732","https://openalex.org/W1984909135","https://openalex.org/W1988823686","https://openalex.org/W1998917810","https://openalex.org/W2014069564","https://openalex.org/W2015257908","https://openalex.org/W2016930037","https://openalex.org/W2033431699","https://openalex.org/W2033773024","https://openalex.org/W2036640961","https://openalex.org/W2043939699","https://openalex.org/W2055477920","https://openalex.org/W2063625402","https://openalex.org/W2065373026","https://openalex.org/W2069379688","https://openalex.org/W2072829273","https://openalex.org/W2086909840","https://openalex.org/W2089212985","https://openalex.org/W2091753770","https://openalex.org/W2095870081","https://openalex.org/W2096303584","https://openalex.org/W2099304543","https://openalex.org/W2101132953","https://openalex.org/W2112296657","https://openalex.org/W2118134307","https://openalex.org/W2120802930","https://openalex.org/W2124761614","https://openalex.org/W2129873987","https://openalex.org/W2130702546","https://openalex.org/W2136455011","https://openalex.org/W2141125801","https://openalex.org/W2149293897","https://openalex.org/W2163577748","https://openalex.org/W2164460486","https://openalex.org/W2244990543","https://openalex.org/W2252788631","https://openalex.org/W2525330361","https://openalex.org/W2949392115","https://openalex.org/W3019273456","https://openalex.org/W3124281538","https://openalex.org/W4248161867"],"related_works":["https://openalex.org/W1584007705","https://openalex.org/W3128900839","https://openalex.org/W4400146924","https://openalex.org/W2149285766","https://openalex.org/W2171045474","https://openalex.org/W4400780358","https://openalex.org/W2738323191","https://openalex.org/W206463740","https://openalex.org/W7154074241","https://openalex.org/W7127050009"],"abstract_inverted_index":{"Work":[0,205],"context":[1,112,150,272,300,349,380,672],"has":[2],"many":[3],"consequences":[4,15,562],"for":[5,16,347,425,563,637],"the":[6,17,49,62,79,108,118,125,146,184,188,193,199,203,210,215,221,232,240,267,296,307,325,331,337,351,360,363,368,376,385,400,436,439,480,504,530,543,555,561,583,605,627,635,643,662,668,695,704],"psychological":[7,76,114,157,275,303,357,382,433,510,551,674,710],"outcomes":[8,12,45,77,158,431,511,552,568,711],"of":[9,22,26,82,128,167,270,316,327,336,356,395,477,506,526,539,545,557,664,697,722,731],"employees.":[10,169],"These":[11],"also":[13,41,365,726],"have":[14,88,100,609],"employer":[18],"through":[19,515],"possible":[20,713],"loss":[21],"productivity,":[23],"impaired":[24],"health":[25,564],"employees":[27,520,625],"which":[28,65],"may":[29,71,474,689,725],"be":[30,72,513,570,690],"associated":[31],"with":[32,183,195,604],"absenteeism":[33],"and":[34,113,140,153,156,161,220,249,292,302,312,350,381,410,428,451,461,524,566,591,595,617,620,626,652,673,709,712,738,741],"turnover":[35,245],"intention,":[36,246],"among":[37,623],"others.":[38],"The":[39,334],"literature":[40],"shows":[42],"that":[43,61,367,391,403,445,459,473,486,536,629,645,684],"these":[44,93,598,719,742],"are":[46,143,414,599,640],"not":[47],"always":[48],"same":[50],"even":[51,553],"under":[52],"similar":[53],"working":[54],"conditions.":[55],"Theorising":[56],"in":[57,64,107,117,145,164,256,330,340,372,399,432,435,469,493,501,509,529,542,554,572,582,602,667,692,700],"cognitive":[58],"psychology":[59],"indicates":[60],"way":[63],"an":[66,465],"individual":[67,94],"appraises":[68],"a":[69,83,165,419,502,537,573,648,728],"situation":[70,574],"more":[73],"important":[74,458,466,600],"to":[75,91,132,235,243,265,284,323,423,519,613,642,745],"than":[78],"actual":[80],"presence":[81,544,556],"stressor.":[84],"Recently,":[85],"personal":[86,103,135,287,317,352,369,421,558,665,698,739],"resources":[87,104,136,288,353,370,541,666,699,708,737,740],"been":[89],"hypothesised":[90],"influence":[92],"differences.":[95],"Few":[96],"if":[97],"any":[98,328],"studies":[99,688,702,724],"explored":[101],"such":[102,588,723],"as":[105,322,354,446,487,589,597,735],"moderators":[106,144],"relationship":[109,147,297,377,669,705],"between":[110,148,298,378,670,706],"work":[111,149,162,271,299,348,379,471,671],"outcomes,":[115],"especially":[116,398,468],"South":[119],"African":[120],"public":[121,401,584,628],"service":[122,408,585],"context.":[123],"Thus,":[124],"general":[126],"aim":[127],"this":[129,373,638],"study":[130,374,639],"was":[131,175,229,389,443,484,534,647,654,682],"determine":[133],"whether":[134,286],"(emotional":[137,289],"intelligence,":[138,290],"self-efficacy":[139,447,594],"explanatory":[141,293,507],"styles)":[142,294],"Gob":[151],"demands":[152,548,577],"job":[154,540,547,576,579,707,736],"resources)":[155,318],"(psychological":[159],"well-being":[160,434],"engagement)":[163],"sample":[166],"government":[168],"A":[170,226],"cross-sectional":[171,649],"survey":[172],"research":[173,650],"design":[174,651],"implemented.":[176],"Data":[177],"were":[178,253,263,282,319,659],"collected":[179,655],"from":[180,239,717],"459":[181],"participants":[182,241,733],"following":[185],"measuring":[186],"instruments,":[187],"Job-Demands":[189],"Resources":[190],"(JD-R)":[191],"Scale,":[192],"Satisfaction":[194],"Life":[196],"Scale":[197,207,213],"(SWLS),":[198],"Affectomemter-2":[200],"Short-form":[201],"(AFM.),":[202],"Utrecht":[204],"Engagement":[206],"(UWES)":[208],",":[209],"Emotional":[211,416],"Intelligence":[212],"(ElS),":[214],"General":[216],"Self-efficacy":[217],"(GSE)":[218],"scale,":[219],"Explanatory":[222],"Style":[223],"(ES)":[224],"Questionnaire.":[225],"demographic":[227],"questionnaire":[228],"developed":[230],"by":[231,454,632],"first":[233,386],"author":[234],"capture":[236],"diverse":[237],"information":[238],"relating":[242],"gender,":[244],"post":[247],"level":[248],"so":[250,321],"forth.":[251],"Analyses":[252],"conducted":[254],"mainly":[255],"2":[257],"steps.":[258],"Firstly,":[259],"multiple":[260],"regression":[261,280,332],"analyses":[262,281],"used":[264,283,371],"test":[266,285],"main":[268,345],"effects":[269,346],"variables":[273,301,311,314],"on":[274,406,521,677],"outcomes.":[276,304,358,383,675],"Secondly,":[277],"two-step":[278],"hierarchical":[279],"self-efficacy,":[291],"moderated":[295],"Before":[305],"testing":[306],"moderation,":[308],"all":[309,678],"independent":[310],"moderator":[313],"(dimensions":[315],"centred":[320],"exclude":[324],"possibility":[326],"multicollinearity":[329],"equation.":[333],"results":[335,364],"study,":[338],"reported":[339],"three":[341,679],"articles/manuscripts,":[342],"showed":[343,366],"significant":[344],"predictors":[355],"In":[359,384,438,479],"second":[361,440],"place,":[362],"moderate":[375],"article,":[387,441,482],"it":[388,442,456,483,533,646,681],"concluded":[390,444,485,535],"emotional":[392,412,592],"intelligence":[393,417],"is":[394,404,418,457,630],"potential":[396],"value,":[397],"sector":[402],"focussed":[405],"optimal":[407],"delivery,":[409],"where":[411,575],"encounters":[413],"stock-in-trade.":[415],"valuable":[420],"resource":[422],"cultivate":[424],"establishing,":[426],"developing,":[427],"maintaining":[429],"positive":[430],"workplace.":[437],"beliefs":[448],"facilitate":[449],"actions":[450],"behaviour":[452],"taken":[453],"individuals,":[455],"feedback":[460,489,517],"modelling":[462],"could":[463,512],"play":[464],"role":[467,505,663,696],"service-oriented":[470],"contexts":[472],"need":[475],"self-regulation":[476],"emotions.":[478],"third":[481],"attributional":[488],"can":[490],"induce":[491],"change":[492],"how":[494],"individuals":[495],"perceive":[496,734],"their":[497,522,747],"success":[498],"or":[499],"failure":[500],"task,":[503],"styles":[508],"cultivated":[514],"active":[516],"given":[518],"performance":[523],"possibilities":[525],"future":[527],"growth":[528],"organisation.":[531],"Overall":[532],"lack":[538],"high":[546],"will":[549],"undermine":[550],"resources.":[559,580],"Therefore,":[560],"impairment":[565],"negative":[567],"cannot":[569],"over-emphasised":[571],"outstrip":[578],"Employees":[581,607],"require":[586],"skills":[587],"social":[590],"competency,":[593],"optimism":[596],"tools":[601],"dealing":[603],"public.":[606],"must":[608],"initiative,":[610],"flexibility,":[611],"motivation":[612],"achieve,":[614],"empathy,":[615],"self-esteem":[616],"confidence,":[618],"self-control,":[619],"group":[621],"management":[622],"fellow":[624],"served":[631],"them.":[633],"Although":[634],"limitations":[636],"related":[641],"fact":[644],"data":[653],"using":[656],"self-reports,":[657],"insights":[658],"gained":[660],"about":[661,703],"Based":[676],"articles,":[680],"recommended":[683],"cross":[685],"lagged":[686],"panel":[687],"useful":[691],"further":[693],"clarifying":[694],"longitudinal":[701],"upward":[714],"spirals":[715],"arising":[716],"facilitating":[718],"relationships.":[720],"Aspects":[721],"include":[727],"qualitative":[729],"assessment":[730],"what":[732],"help":[743],"them":[744],"achieve":[746],"goals.":[748]},"counts_by_year":[],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}
