{"id":"https://openalex.org/W2989634564","doi":null,"title":"Hands-On Chatbots and Conversational UI Development: Build chatbots and voice user interfaces with Chatfuel, Dialogflow, Microsoft Bot Framework, Twilio, and Alexa Skills","display_name":"Hands-On Chatbots and Conversational UI Development: Build chatbots and voice user interfaces with Chatfuel, Dialogflow, Microsoft Bot Framework, Twilio, and Alexa Skills","publication_year":2017,"publication_date":"2017-12-29","ids":{"openalex":"https://openalex.org/W2989634564","mag":"2989634564"},"language":"en","primary_location":{"id":"pmh:oai:cds.cern.ch:2303464","doi":null,"is_oa":false,"landing_page_url":"http://cds.cern.ch/record/2303464","pdf_url":null,"source":{"id":"https://openalex.org/S4306402195","display_name":"CERN Document Server (European Organization for Nuclear Research)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":null},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5113456806","display_name":"Srini Janarthanam","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Srini Janarthanam","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5113456806"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":10.3328,"has_fulltext":false,"cited_by_count":55,"citation_normalized_percentile":{"value":0.9771963,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.5634999871253967,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.5634999871253967,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.43529999256134033,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13904","display_name":"Artificial Intelligence Applications","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbots","display_name":"chatbots","score":0.9980000257492065},{"id":"https://openalex.org/keywords/conversational-interfaces","display_name":"conversational interfaces","score":0.9570000171661377},{"id":"https://openalex.org/keywords/voice-user-interface","display_name":"voice user interface","score":0.9959999918937683},{"id":"https://openalex.org/keywords/dialogflow","display_name":"Dialogflow","score":0.8309999704360962},{"id":"https://openalex.org/keywords/twilio","display_name":"Twilio","score":0.8489999771118164},{"id":"https://openalex.org/keywords/alexa-skills","display_name":"Alexa skills","score":0.8980000019073486},{"id":"https://openalex.org/keywords/google-assistant","display_name":"Google Assistant","score":0.7620000243186951},{"id":"https://openalex.org/keywords/speech-recognition","display_name":"speech recognition","score":0.7900000214576721},{"id":"https://openalex.org/keywords/chatbot-deployment","display_name":"chatbot deployment","score":0.8309999704360962}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7718830108642578},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.6340933442115784},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.5583453178405762},{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.5129151344299316},{"id":"https://openalex.org/C113843644","wikidata":"https://www.wikidata.org/wiki/Q901882","display_name":"Interface (matter)","level":4,"score":0.4966352581977844},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.47906574606895447},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.4728836417198181},{"id":"https://openalex.org/C190954187","wikidata":"https://www.wikidata.org/wiki/Q5270587","display_name":"Dialog system","level":3,"score":0.4284648299217224},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.416411429643631},{"id":"https://openalex.org/C173853756","wikidata":"https://www.wikidata.org/wiki/Q86915","display_name":"Dialog box","level":2,"score":0.08869114518165588},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.08596858382225037},{"id":"https://openalex.org/C129307140","wikidata":"https://www.wikidata.org/wiki/Q6795880","display_name":"Maximum bubble pressure method","level":3,"score":0.0},{"id":"https://openalex.org/C173608175","wikidata":"https://www.wikidata.org/wiki/Q232661","display_name":"Parallel computing","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C157915830","wikidata":"https://www.wikidata.org/wiki/Q2928001","display_name":"Bubble","level":2,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:cds.cern.ch:2303464","doi":null,"is_oa":false,"landing_page_url":"http://cds.cern.ch/record/2303464","pdf_url":null,"source":{"id":"https://openalex.org/S4306402195","display_name":"CERN Document Server (European Organization for Nuclear Research)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":null},{"id":"mag:2989634564","doi":null,"is_oa":false,"landing_page_url":"https://www.amazon.com/Hands-Chatbots-Conversational-Development-interfaces/dp/1788294661","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2903874374","https://openalex.org/W2896837343","https://openalex.org/W2890294487","https://openalex.org/W4250740994","https://openalex.org/W2923562090","https://openalex.org/W6885077553","https://openalex.org/W7047711591","https://openalex.org/W3175808936","https://openalex.org/W3093995697","https://openalex.org/W7211972256"],"abstract_inverted_index":{"Build":[0,311],"over":[1],"8":[2],"chatbots":[3,252,278,301,307,333],"and":[4,21,24,34,53,67,95,116,126,129,161,206,213,235,253,272,288,325,337,363],"conversational":[5,103,141,356],"user":[6,97,120,271],"interfaces":[7,98,121],"with":[8,47,83,209,228,232],"leading":[9,258],"tools":[10],"such":[11,203,282],"as":[12,72,204,283],"Chatfuel,":[13],"Dialogflow,":[14],"Microsoft":[15,214],"Bot":[16,215,316],"Framework,":[17],"Twilio,":[18],"Alexa":[19,33,234,339],"Skills,":[20],"Google":[22,35,236,335],"Actions":[23],"deploying":[25,167],"them":[26,55],"on":[27,56,192,308,330,334],"channels":[28],"like":[29],"Facebook":[30,179],"Messenger,":[31],"Amazon":[32,233,338],"Home":[36],"Key":[37],"Features":[38],"Understand":[39],"the":[40,76,86,162,178,184,210,239,242,265,270,273,291],"different":[41],"use":[42,164],"cases":[43,165],"of":[44,62,102,140,186,226,241,251,267,361],"Conversational":[45],"UIs":[46,64,142,158,222,255],"this":[48],"project-based":[49,152],"guideBuild":[50],"feature-rich":[51],"Chatbots":[52,94,105],"deploy":[54,306],"multiple":[57,147,257],"platforms":[58,310],"Get":[59],"real-world":[60],"examples":[61],"voice-enabled":[63,221],"for":[65,79,166,256,279,348],"personal":[66],"home":[68],"assistanceBook":[69],"Description":[70],"Conversation":[71],"an":[73],"interface":[74],"is":[75,92,347,366],"best":[77,163],"way":[78],"machines":[80],"to":[81,131,154,182,193,220,298,305,320,323],"interact":[82],"us":[84],"using":[85,133,230,314,327],"universally":[87],"accepted":[88],"human":[89],"tool":[90],"that":[91,111,198,223],"language.":[93],"voice":[96,125,254],"are":[99,106,117,122,159,224,351],"two":[100],"flavors":[101],"UIs.":[104],"real-time,":[107],"data-driven":[108],"answer":[109],"engines":[110],"talk":[112],"in":[113,290,353],"natural":[114],"language":[115],"context-aware.":[118],"Voice":[119],"driven":[123],"by":[124,143,171],"can":[127,199],"understand":[128,155,183],"respond":[130,326],"users":[132,229],"speech.":[134],"This":[135,341,345],"book":[136,346],"covers":[137],"both":[138],"types":[139],"leveraging":[144],"APIs":[145,297,365],"from":[146,177],"platforms.":[148,259],"We'll":[149,169],"take":[150],"a":[151,173,195,312,328],"approach":[153],"how":[156,304,319],"these":[157],"built":[160],"them.":[168],"start":[170],"building":[172],"simple":[174],"messaging":[175,309],"bot":[176,187],"Messenger":[180],"API":[181],"basics":[185],"building.":[188],"Then":[189],"we":[190],"move":[191],"creating":[194,354],"Task":[196,276],"model":[197,277],"perform":[200],"complex":[201],"tasks":[202,281],"ordering":[205,284],"planning":[207],"events":[208],"newly-acquired-by-Google":[211],"Dialogflow":[212],"framework.":[216],"We":[217],"then":[218],"turn":[219],"capable":[225],"interacting":[227],"speech":[231],"Home.":[237],"By":[238],"end":[240],"book,":[243],"you":[244,261],"will":[245,262],"have":[246],"created":[247],"your":[248],"own":[249],"line":[250],"What":[260],"learn":[263],"Design":[264],"flow":[266],"conversation":[268],"between":[269],"chatbot":[274,292,313,329],"Create":[275],"implementing":[280],"foodGet":[285],"new":[286],"toolkits":[287],"services":[289],"ecosystem":[293],"Integrate":[294],"third-party":[295],"information":[296],"build":[299],"interesting":[300],"Find":[302],"out":[303],"MS":[315],"Framework":[317],"See":[318],"tweet,":[321],"listen":[322],"tweets,":[324],"Twitter":[331],"Publish":[332],"Assistant":[336],"Who":[340],"Book":[342],"Is":[343],"For":[344],"developers":[349],"who":[350],"interested":[352],"interactive":[355],"UIs/Chatbots.":[357],"A":[358],"basic":[359],"understanding":[360],"JavaScript":[362],"web":[364],"required.":[367]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":11},{"year":2020,"cited_by_count":12},{"year":2019,"cited_by_count":13},{"year":2018,"cited_by_count":1}],"updated_date":"2026-09-04T10:56:28.161419","created_date":"2019-12-05T00:00:00"}