{"id":"https://openalex.org/W2961746908","doi":"https://doi.org/10.1007/978-3-030-23525-3_19","title":"A Comparative Study of Servicescape in the Mobile Internet Era \u2013 Taking Carrefour and Hema Fresh Store as Examples","display_name":"A Comparative Study of Servicescape in the Mobile Internet Era \u2013 Taking Carrefour and Hema Fresh Store as Examples","publication_year":2019,"publication_date":"2019-01-01","ids":{"openalex":"https://openalex.org/W2961746908","doi":"https://doi.org/10.1007/978-3-030-23525-3_19","mag":"2961746908"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-030-23525-3_19","doi":"https://doi.org/10.1007/978-3-030-23525-3_19","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-23525-3_19","pdf_url":null,"source":{"id":"https://openalex.org/S2764900261","display_name":"Communications in computer and information science","issn_l":"1865-0929","issn":["1865-0929","1865-0937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications in Computer and Information Science","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4288958756","display_name":"HCI International 2019 - Posters"},"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5055846318","display_name":"Ruiguang Tan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I143593769","display_name":"East China University of Science and Technology","ror":"https://ror.org/01vyrm377","country_code":"CN","type":"education","lineage":["https://openalex.org/I143593769"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Ruiguang Tan","raw_affiliation_strings":["School of Art Design and Media, East China University of Science and Technology, M. BOX 286, No. 130, Meilong Road, Xuhui District, Shanghai, 200237, China","School of Art Design and Media, East China University of Science and Technology, Shanghai, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Art Design and Media, East China University of Science and Technology, M. BOX 286, No. 130, Meilong Road, Xuhui District, Shanghai, 200237, China","institution_ids":["https://openalex.org/I143593769"]},{"raw_affiliation_string":"School of Art Design and Media, East China University of Science and Technology, Shanghai, China","institution_ids":["https://openalex.org/I143593769"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5105461785","display_name":"Jiayi Liu","orcid":"https://orcid.org/0000-0003-1770-0006","observed_orcids":["https://orcid.org/0000-0003-1770-0006"]},"institutions":[{"id":"https://openalex.org/I181326427","display_name":"Donghua University","ror":"https://ror.org/035psfh38","country_code":"CN","type":"education","lineage":["https://openalex.org/I181326427"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jiayi Liu","raw_affiliation_strings":["College of Fashion and Design, Donghua University, No. 1882, West Yanan Road, Shanghai, 200051, China","College of Fashion and Design, Donghua University, Shanghai, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Fashion and Design, Donghua University, No. 1882, West Yanan Road, Shanghai, 200051, China","institution_ids":["https://openalex.org/I181326427"]},{"raw_affiliation_string":"College of Fashion and Design, Donghua University, Shanghai, China","institution_ids":["https://openalex.org/I181326427"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5055846318"],"corresponding_institution_ids":["https://openalex.org/I143593769"],"apc_list":null,"apc_paid":null,"fwci":0.6794,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.66020429,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":null,"issue":null,"first_page":"146","last_page":"152"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/servicescape","display_name":"servicescape","score":0.9919999837875366},{"id":"https://openalex.org/keywords/mobile-internet","display_name":"mobile internet","score":0.9259999990463257},{"id":"https://openalex.org/keywords/context-aware-computing","display_name":"context-aware computing","score":0.6169999837875366},{"id":"https://openalex.org/keywords/customer-experience","display_name":"customer experience","score":0.9259999990463257},{"id":"https://openalex.org/keywords/sensory-perception","display_name":"sensory perception","score":0.828000009059906},{"id":"https://openalex.org/keywords/behavioral-intention","display_name":"behavioral intention","score":0.753000020980835},{"id":"https://openalex.org/keywords/physical-dimensions","display_name":"physical dimensions","score":0.640999972820282},{"id":"https://openalex.org/keywords/social-dimension","display_name":"social dimension","score":0.9950000047683716},{"id":"https://openalex.org/keywords/carrefour","display_name":"Carrefour","score":0.9010000228881836},{"id":"https://openalex.org/keywords/retail-stores","display_name":"retail stores","score":0.5630000233650208}],"concepts":[{"id":"https://openalex.org/C2776115432","wikidata":"https://www.wikidata.org/wiki/Q7455855","display_name":"Servicescape","level":3,"score":0.9942662715911865},{"id":"https://openalex.org/C33676613","wikidata":"https://www.wikidata.org/wiki/Q13415176","display_name":"Dimension (graph theory)","level":2,"score":0.6861739158630371},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5658688545227051},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.533876895904541},{"id":"https://openalex.org/C2778120531","wikidata":"https://www.wikidata.org/wiki/Q661062","display_name":"Connotation","level":2,"score":0.5105827450752258},{"id":"https://openalex.org/C2985706004","wikidata":"https://www.wikidata.org/wiki/Q1043805","display_name":"Mobile internet","level":3,"score":0.49327582120895386},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.48940935730934143},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.48689332604408264},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4096912145614624},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.38948488235473633},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.3530447483062744},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.1867118775844574},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1533997654914856},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.09166514873504639},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.07963410019874573},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.07032746076583862},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/978-3-030-23525-3_19","doi":"https://doi.org/10.1007/978-3-030-23525-3_19","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-030-23525-3_19","pdf_url":null,"source":{"id":"https://openalex.org/S2764900261","display_name":"Communications in computer and information science","issn_l":"1865-0929","issn":["1865-0929","1865-0937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Communications in Computer and Information Science","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":4,"referenced_works":["https://openalex.org/W2012469337","https://openalex.org/W2038125955","https://openalex.org/W2061192447","https://openalex.org/W2152941631"],"related_works":["https://openalex.org/W2758574453","https://openalex.org/W4299902742","https://openalex.org/W3195650450","https://openalex.org/W2162569036","https://openalex.org/W7056974763","https://openalex.org/W2507519808","https://openalex.org/W2960321509","https://openalex.org/W3189962373","https://openalex.org/W4213459128","https://openalex.org/W2366648068"],"abstract_inverted_index":null,"counts_by_year":[{"year":2020,"cited_by_count":1}],"updated_date":"2026-10-14T16:39:01.820549","created_date":"2019-07-23T00:00:00"}