{"id":"https://openalex.org/W2952237136","doi":"https://doi.org/10.14528/snr.2019.53.1.318","title":"Zadovoljstvo dr\u017eavljanov Republike Slovenije z zdravstvenimi storitvami v Sloveniji","display_name":"Zadovoljstvo dr\u017eavljanov Republike Slovenije z zdravstvenimi storitvami v Sloveniji","publication_year":2019,"publication_date":"2019-06-21","ids":{"openalex":"https://openalex.org/W2952237136","doi":"https://doi.org/10.14528/snr.2019.53.1.318","mag":"2952237136"},"language":"sl","primary_location":{"id":"doi:10.14528/snr.2019.53.1.318","doi":"https://doi.org/10.14528/snr.2019.53.1.318","is_oa":true,"landing_page_url":"https://doi.org/10.14528/snr.2019.53.1.318","pdf_url":"https://obzornik.zbornica-zveza.si/index.php/ObzorZdravNeg/article/download/318/2906","source":{"id":"https://openalex.org/S4210170958","display_name":"Slovenian Nursing Review","issn_l":"1318-2951","issn":["1318-2951","2350-4595"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["ddh","doaj","erih-plus"],"host_organization":"https://openalex.org/P4310314507","host_organization_name":"Nurses and Midwives Association of Slovenia","host_organization_lineage":["https://openalex.org/P4310314507"],"host_organization_lineage_names":["Nurses and Midwives Association of Slovenia"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Obzornik zdravstvene nege","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://obzornik.zbornica-zveza.si/index.php/ObzorZdravNeg/article/download/318/2906","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5022425940","display_name":"Barbara Zupanc Terglav","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210101529","display_name":"College of Nursing in Celje","ror":"https://ror.org/011aefy29","country_code":"SI","type":"education","lineage":["https://openalex.org/I4210101529"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"Barbara Zupanc Terglav","raw_affiliation_strings":["Visoka zdravstvena \u0161ola Celje, Mariborska 7, 3000 Celje, Slovenija"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Visoka zdravstvena \u0161ola Celje, Mariborska 7, 3000 Celje, Slovenija","institution_ids":["https://openalex.org/I4210101529"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070945808","display_name":"\u0160pela Selak","orcid":"https://orcid.org/0000-0002-0346-8296","observed_orcids":["https://orcid.org/0000-0002-0346-8296"]},"institutions":[{"id":"https://openalex.org/I4210118971","display_name":"National Institute of Public Health","ror":"https://ror.org/02zfrea47","country_code":"SI","type":"government","lineage":["https://openalex.org/I4210118971","https://openalex.org/I4210131410"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"\u0160pela Selak","raw_affiliation_strings":["Nacionalni in\u0161titut za javno zdravje, Trubarjeva 2, 1000, Ljubljana, Slovenija"],"raw_orcid":"https://orcid.org/0000-0002-0346-8296","affiliations":[{"raw_affiliation_string":"Nacionalni in\u0161titut za javno zdravje, Trubarjeva 2, 1000, Ljubljana, Slovenija","institution_ids":["https://openalex.org/I4210118971"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5020803868","display_name":"Mitja Vrdelja","orcid":"https://orcid.org/0000-0003-2486-9053","observed_orcids":["https://orcid.org/0000-0003-2486-9053"]},"institutions":[{"id":"https://openalex.org/I4210118971","display_name":"National Institute of Public Health","ror":"https://ror.org/02zfrea47","country_code":"SI","type":"government","lineage":["https://openalex.org/I4210118971","https://openalex.org/I4210131410"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"Mitja Vrdelja","raw_affiliation_strings":["Nacionalni in\u0161titut za javno zdravje, Trubarjeva 2, 1000, Ljubljana, Slovenija"],"raw_orcid":"https://orcid.org/0000-0003-2486-9053","affiliations":[{"raw_affiliation_string":"Nacionalni in\u0161titut za javno zdravje, Trubarjeva 2, 1000, Ljubljana, Slovenija","institution_ids":["https://openalex.org/I4210118971"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5018963353","display_name":"Boris Miha Kau\u010di\u010d","orcid":"https://orcid.org/0000-0002-9708-3214","observed_orcids":["https://orcid.org/0000-0002-9708-3214"]},"institutions":[{"id":"https://openalex.org/I4210101529","display_name":"College of Nursing in Celje","ror":"https://ror.org/011aefy29","country_code":"SI","type":"education","lineage":["https://openalex.org/I4210101529"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"Boris Miha Kau\u010di\u010d","raw_affiliation_strings":["Visoka zdravstvena \u0161ola v Celju, Mariborska cesta 7, 3000 Celje, Slovenia"],"raw_orcid":"https://orcid.org/0000-0002-9708-3214","affiliations":[{"raw_affiliation_string":"Visoka zdravstvena \u0161ola v Celju, Mariborska cesta 7, 3000 Celje, Slovenia","institution_ids":["https://openalex.org/I4210101529"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5001330965","display_name":"Branko Gabrovec","orcid":"https://orcid.org/0000-0002-3885-1308","observed_orcids":["https://orcid.org/0000-0002-3885-1308"]},"institutions":[{"id":"https://openalex.org/I4210118971","display_name":"National Institute of Public Health","ror":"https://ror.org/02zfrea47","country_code":"SI","type":"government","lineage":["https://openalex.org/I4210118971","https://openalex.org/I4210131410"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"Branko Gabrovec","raw_affiliation_strings":["Nacionalni in\u0161titut za javno zdravje, Trubarjeva 2, 1000, Ljubljana, Slovenija"],"raw_orcid":"https://orcid.org/0000-0002-3885-1308","affiliations":[{"raw_affiliation_string":"Nacionalni in\u0161titut za javno zdravje, Trubarjeva 2, 1000, Ljubljana, Slovenija","institution_ids":["https://openalex.org/I4210118971"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.268,"has_fulltext":true,"cited_by_count":4,"citation_normalized_percentile":{"value":0.59710015,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":"53","issue":"2","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.9878000020980835,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.9878000020980835,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T14358","display_name":"Healthcare Quality and Satisfaction","score":0.009800000116229057,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T14186","display_name":"Healthcare Systems and Practices","score":0.0008999999845400453,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/patient-satisfaction","display_name":"patient satisfaction","score":0.9940000176429749},{"id":"https://openalex.org/keywords/health-services","display_name":"health services","score":0.8080000281333923},{"id":"https://openalex.org/keywords/quality-of-care","display_name":"quality of care","score":0.6669999957084656},{"id":"https://openalex.org/keywords/waiting-time","display_name":"waiting time","score":0.5490000247955322},{"id":"https://openalex.org/keywords/physician-patient-relationship","display_name":"physician-patient relationship","score":0.6740000247955322},{"id":"https://openalex.org/keywords/telephone-accessibility","display_name":"telephone accessibility","score":0.4399999976158142},{"id":"https://openalex.org/keywords/patient-involvement-in-decision-making","display_name":"patient involvement in treatment decisions","score":0.5860000252723694},{"id":"https://openalex.org/keywords/trust-in-healthcare-providers","display_name":"trust in healthcare providers","score":0.6179999709129333},{"id":"https://openalex.org/keywords/patient-centered-care","display_name":"patient-centered care","score":0.36800000071525574},{"id":"https://openalex.org/keywords/snowball-sampling","display_name":"snowball sampling","score":0.5720000267028809},{"id":"https://openalex.org/keywords/online-surveys","display_name":"online surveys","score":0.5429999828338623},{"id":"https://openalex.org/keywords/factor-analysis","display_name":"factor analysis","score":0.4690000116825104},{"id":"https://openalex.org/keywords/linear-regression","display_name":"linear regression","score":0.6769999861717224}],"concepts":[{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.6914546489715576}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.14528/snr.2019.53.1.318","doi":"https://doi.org/10.14528/snr.2019.53.1.318","is_oa":true,"landing_page_url":"https://doi.org/10.14528/snr.2019.53.1.318","pdf_url":"https://obzornik.zbornica-zveza.si/index.php/ObzorZdravNeg/article/download/318/2906","source":{"id":"https://openalex.org/S4210170958","display_name":"Slovenian Nursing Review","issn_l":"1318-2951","issn":["1318-2951","2350-4595"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["ddh","doaj","erih-plus"],"host_organization":"https://openalex.org/P4310314507","host_organization_name":"Nurses and Midwives Association of Slovenia","host_organization_lineage":["https://openalex.org/P4310314507"],"host_organization_lineage_names":["Nurses and Midwives Association of Slovenia"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Obzornik zdravstvene nege","raw_type":"journal-article"},{"id":"pmh:oai:dirros.openscience.si:IzpisGradiva.php?id=26941","doi":null,"is_oa":true,"landing_page_url":"https://dirros.openscience.si/IzpisGradiva.php?id=26941","pdf_url":null,"source":{"id":"https://openalex.org/S4377196363","display_name":"DiRROS repository (University of Maribor)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I37696226","host_organization_name":"University of Maribor","host_organization_lineage":["https://openalex.org/I37696226"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ISSN: 1318-2951","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:doaj.org/article:801ad77de9514f40ab70f30a3bc6b44c","doi":null,"is_oa":false,"landing_page_url":"https://doaj.org/article/801ad77de9514f40ab70f30a3bc6b44c","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Obzornik zdravstvene nege, Vol 53, Iss 2 (2019)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.14528/snr.2019.53.1.318","doi":"https://doi.org/10.14528/snr.2019.53.1.318","is_oa":true,"landing_page_url":"https://doi.org/10.14528/snr.2019.53.1.318","pdf_url":"https://obzornik.zbornica-zveza.si/index.php/ObzorZdravNeg/article/download/318/2906","source":{"id":"https://openalex.org/S4210170958","display_name":"Slovenian Nursing Review","issn_l":"1318-2951","issn":["1318-2951","2350-4595"],"is_oa":true,"is_in_doaj":true,"is_core":false,"listed_in":["ddh","doaj","erih-plus"],"host_organization":"https://openalex.org/P4310314507","host_organization_name":"Nurses and Midwives Association of Slovenia","host_organization_lineage":["https://openalex.org/P4310314507"],"host_organization_lineage_names":["Nurses and Midwives Association of Slovenia"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Obzornik zdravstvene nege","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Good health and well-being","score":0.9537000060081482,"id":"https://metadata.un.org/sdg/3"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2952237136.pdf","grobid_xml":"https://content.openalex.org/works/W2952237136.grobid-xml"},"referenced_works_count":21,"referenced_works":["https://openalex.org/W1577454426","https://openalex.org/W1750237135","https://openalex.org/W1992858211","https://openalex.org/W1999567856","https://openalex.org/W2032257864","https://openalex.org/W2097295466","https://openalex.org/W2098646109","https://openalex.org/W2119483615","https://openalex.org/W2123375712","https://openalex.org/W2126980369","https://openalex.org/W2149715447","https://openalex.org/W2161865427","https://openalex.org/W2163537142","https://openalex.org/W2170953792","https://openalex.org/W2297776323","https://openalex.org/W2497721881","https://openalex.org/W2586316944","https://openalex.org/W2772155471","https://openalex.org/W2891970231","https://openalex.org/W4240955631","https://openalex.org/W4292528167"],"related_works":["https://openalex.org/W7126293605","https://openalex.org/W7126318575","https://openalex.org/W7120525212","https://openalex.org/W3110530202","https://openalex.org/W2807570467","https://openalex.org/W7082486652","https://openalex.org/W4399890892","https://openalex.org/W2915222662","https://openalex.org/W2086337925","https://openalex.org/W7034626264"],"abstract_inverted_index":{"Uvod:":[0],"Merjenje":[1],"zadovoljstva":[2,32],"pacientov":[3,15,191],"z":[4,78],"zdravstvenimi":[5],"storitvami":[6],"je":[7,16,41,49,54,62,69],"pomemben":[8,17],"kazalec":[9],"razvoja":[10],"vsakega":[11],"zdravstvenega":[12,158,200],"sistema.":[13],"Zadovoljstvo":[14],"in":[18,85,97,122,165,169,186,195],"pogosto":[19],"uporabljen":[20],"indikator":[21],"za":[22,105,118,151],"merjenje":[23],"kakovosti":[24],"zdravstvene":[25,209],"oskrbe.":[26],"Prispevek":[27],"se":[28],"osredoto\u010da":[29],"na":[30,111,133,141,179,207],"ugotavljanje":[31],"dr\u017eavljanov":[33],"Republike":[34],"Slovenije":[35],"s":[36],"trenutnim":[37],"zdravstvenim":[38],"sistemom.Metode:":[39],"Uporabljena":[40,53],"bila":[42,55],"deskriptivna":[43],"neeksperimentalna":[44],"vzor\u010dna":[45],"metoda.":[46],"Merski":[47],"instrument":[48],"bil":[50],"strukturiran":[51],"vpra\u0161alnik.":[52],"metoda":[56],"sne\u017eene":[57],"kepe.":[58],"Na":[59],"spletni":[60],"vpra\u0161alnik":[61,70],"skupno":[63],"odgovorilo":[64],"693":[65],"oseb,":[66],"488":[67],"oseb":[68],"v":[71,90,92,113,139,155,161,174,183,192,197],"celoti":[72],"izpolnilo.":[73],"Podatki":[74],"so":[75],"bili":[76],"analizirani":[77],"opisno":[79],"statistiko,":[80],"korelacijsko":[81],"analizo,":[82],"faktorsko":[83],"analizo":[84],"linearno":[86],"regresijsko":[87],"analizo.Rezultati:":[88],"Sodelujo\u010di":[89],"raziskavi":[91],"najve\u010dji":[93],"meri":[94],"cenijo":[95],"prijazen":[96],"spo\u0161tljiv":[98],"odnos":[99],"zdravstvenih":[100],"delavcev":[101],"ter":[102],"njihovo":[103],"razpolo\u017eljivost":[104],"hitro":[106],"pomo\u010d.":[107],"Negativno":[108],"ocenjujejo":[109],"\u010dakanje":[110,138],"obravnavo":[112,185],"\u010dakalnici,":[114],"telefonsko":[115],"nedosegljivost,":[116],"nezanimanje":[117],"osebne":[119,152],"razmere":[120],"pacienta":[121],"kratek":[123],"\u010das":[124],"obravnave":[125,210],"pri":[126],"zdravniku.":[127],"Med":[128],"najpomembnej\u0161e":[129],"spremenljivke,":[130],"ki":[131,145],"vplivajo":[132,178],"zadovoljstvo":[134,180],"pacientov,":[135],"lahko":[136,173,204],"uvrstimo:":[137],"\u010dakalnici":[140],"pregled,":[142],"dovolj":[143],"\u010dasa,":[144],"ga":[146],"zdravnik":[147],"nameni":[148],"pacientu,":[149],"zanimanje":[150],"razmere,":[153],"zaupanje":[154,190,196],"strokovne":[156,198],"odlo\u010ditve":[157,199],"osebja,":[159,201],"vklju\u010devanje":[160],"odlo\u010danje":[162],"o":[163],"zdravljenju":[164],"ob\u010dutek":[166],"popolnega":[167],"zaupanja.Diskusija":[168],"zaklju\u010dek:":[170],"Zdravstveni":[171],"delavci":[172],"zdravstvenem":[175],"sistemu":[176],"pomembno":[177],"pacientov.":[181],"Usmerjenost":[182],"kakovostno":[184],"spo\u0161tljivo":[187],"komunikacijo":[188],"pove\u010duje":[189],"zdravstveni":[193],"sistem":[194],"kar":[202],"pa":[203],"klju\u010dno":[205],"vpliva":[206],"uspe\u0161nost":[208],"posameznika.":[211]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1}],"updated_date":"2026-11-10T11:39:43.021295","created_date":"2019-06-27T00:00:00"}