{"id":"https://openalex.org/W2952067386","doi":"https://doi.org/10.5281/zenodo.3491802","title":"Quality management Framework in the Health and Medical Care Industry in Pakistan","display_name":"Quality management Framework in the Health and Medical Care Industry in Pakistan","publication_year":2019,"publication_date":"2019-04-30","ids":{"openalex":"https://openalex.org/W2952067386","doi":"https://doi.org/10.5281/zenodo.3491802","mag":"2952067386"},"language":"en","primary_location":{"id":"pmh:oai:zenodo.org:3491803","doi":null,"is_oa":true,"landing_page_url":"https://zenodo.org/record/3491803","pdf_url":null,"source":{"id":"https://openalex.org/S4306400562","display_name":"Zenodo (CERN European Organization for Nuclear Research)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"International Journal of Management Sciences and Business Research 8(4) 45-54","raw_type":"info:eu-repo/semantics/article"},"parent_works":[],"lineage":["https://openalex.org/W2952067386"],"child_works_count":0,"type":"article","is_traditional":true,"indexed_in":["datacite"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://zenodo.org/record/3491803","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5047057937","display_name":"Uzma Rasool Khan","orcid":"https://orcid.org/0009-0005-7722-4146","observed_orcids":["https://orcid.org/0009-0005-7722-4146"]},"institutions":[{"id":"https://openalex.org/I18718515","display_name":"Jinnah University for Women","ror":"https://ror.org/056zv5g90","country_code":"PK","type":"education","lineage":["https://openalex.org/I18718515"]}],"countries":["PK"],"is_corresponding":false,"raw_author_name":"Uzma Rasool Khan","raw_affiliation_strings":["Assistant Professor, Department of Business Administration, Jinnah University for Women ("],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Assistant Professor, Department of Business Administration, Jinnah University for Women (","institution_ids":["https://openalex.org/I18718515"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046607742","display_name":"FM Ayub","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I18718515","display_name":"Jinnah University for Women","ror":"https://ror.org/056zv5g90","country_code":"PK","type":"education","lineage":["https://openalex.org/I18718515"]}],"countries":["PK"],"is_corresponding":false,"raw_author_name":"Ayub, Fazila M.","raw_affiliation_strings":["Assistant Professor, Department of Business Administration, Jinnah University for Women ("],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Assistant Professor, Department of Business Administration, Jinnah University for Women (","institution_ids":["https://openalex.org/I18718515"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Khalid, Sana","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I18718515","display_name":"Jinnah University for Women","ror":"https://ror.org/056zv5g90","country_code":"PK","type":"education","lineage":["https://openalex.org/I18718515"]}],"countries":["PK"],"is_corresponding":false,"raw_author_name":"Khalid, Sana","raw_affiliation_strings":["Assistant Professor, Department of Business Administration, Jinnah University for Women ("],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Assistant Professor, Department of Business Administration, Jinnah University for Women (","institution_ids":["https://openalex.org/I18718515"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Zaidi, Saman","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I18718515","display_name":"Jinnah University for Women","ror":"https://ror.org/056zv5g90","country_code":"PK","type":"education","lineage":["https://openalex.org/I18718515"]}],"countries":["PK"],"is_corresponding":false,"raw_author_name":"Zaidi, Saman","raw_affiliation_strings":["Assistant Professor, Department of Business Administration, Jinnah University for Women ("],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Assistant Professor, Department of Business Administration, Jinnah University for Women (","institution_ids":["https://openalex.org/I18718515"]}]},{"author_position":"last","author":{"id":null,"display_name":"Sidra Sehar","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I18718515","display_name":"Jinnah University for Women","ror":"https://ror.org/056zv5g90","country_code":"PK","type":"education","lineage":["https://openalex.org/I18718515"]}],"countries":["PK"],"is_corresponding":false,"raw_author_name":"Sidra Sehar","raw_affiliation_strings":["Student, 7th semester MBA 3.5 years Department of Business Administration, Jinnah University for Women"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Student, 7th semester MBA 3.5 years Department of Business Administration, Jinnah University for Women","institution_ids":["https://openalex.org/I18718515"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I18718515"],"apc_list":null,"apc_paid":null,"fwci":0.2271,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.56255419,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":"6","issue":"1","first_page":"1","last_page":"7"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T14358","display_name":"Healthcare Quality and Satisfaction","score":0.0010000000474974513,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/quality-management","display_name":"quality management","score":0.9459999799728394},{"id":"https://openalex.org/keywords/quality-control","display_name":"quality control","score":0.7170000076293945},{"id":"https://openalex.org/keywords/quality-of-care","display_name":"quality of care","score":0.746999979019165},{"id":"https://openalex.org/keywords/patient-satisfaction","display_name":"patient satisfaction","score":0.722000002861023},{"id":"https://openalex.org/keywords/patient-financial-burden","display_name":"patient financial burden","score":0.5720000267028809},{"id":"https://openalex.org/keywords/medication-errors","display_name":"medication errors","score":0.996999979019165},{"id":"https://openalex.org/keywords/private-hospitals","display_name":"private hospitals","score":0.9769999980926514},{"id":"https://openalex.org/keywords/pakistan","display_name":"Pakistan","score":0.4909999966621399}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6585674285888672},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5326594710350037},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5231165289878845},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.4417915344238281},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.39129918813705444},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.25317877531051636},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.1452624499797821},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.11151862144470215},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"pmh:oai:zenodo.org:3491803","doi":null,"is_oa":true,"landing_page_url":"https://zenodo.org/record/3491803","pdf_url":null,"source":{"id":"https://openalex.org/S4306400562","display_name":"Zenodo (CERN European Organization for Nuclear Research)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"International Journal of Management Sciences and Business Research 8(4) 45-54","raw_type":"info:eu-repo/semantics/article"},{"id":"doi:10.5281/zenodo.3491802","doi":"https://doi.org/10.5281/zenodo.3491802","is_oa":true,"landing_page_url":"https://doi.org/10.5281/zenodo.3491802","pdf_url":null,"source":{"id":"https://openalex.org/S4306400562","display_name":"Zenodo (CERN European Organization for Nuclear Research)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article-journal"},{"id":"doi:10.5281/zenodo.3491803","doi":"https://doi.org/10.5281/zenodo.3491803","is_oa":true,"landing_page_url":"https://doi.org/10.5281/zenodo.3491803","pdf_url":null,"source":{"id":"https://openalex.org/S4306400562","display_name":"Zenodo (CERN European Organization for Nuclear Research)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article-journal"},{"id":"mag:2952067386","doi":null,"is_oa":false,"landing_page_url":"http://www.netjournals.org/z_NJBM_19_013.html","pdf_url":null,"source":{"id":"https://openalex.org/S2764486796","display_name":"Nihon Keiei Gakkaishi","issn_l":"1882-0271","issn":["1882-0271"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319131","host_organization_name":"University of Tehran","host_organization_lineage":["https://openalex.org/P4310319131"],"host_organization_lineage_names":["University of Tehran"],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Nihon Keiei Gakkaishi","raw_type":null}],"best_oa_location":{"id":"pmh:oai:zenodo.org:3491803","doi":null,"is_oa":true,"landing_page_url":"https://zenodo.org/record/3491803","pdf_url":null,"source":{"id":"https://openalex.org/S4306400562","display_name":"Zenodo (CERN European Organization for Nuclear Research)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"International Journal of Management Sciences and Business Research 8(4) 45-54","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[{"score":0.9391000270843506,"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2952067386.pdf","grobid_xml":"https://content.openalex.org/works/W2952067386.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W7213110860","https://openalex.org/W3101477103","https://openalex.org/W2883074329","https://openalex.org/W4386575987","https://openalex.org/W2802002131","https://openalex.org/W2550740110","https://openalex.org/W2339500699","https://openalex.org/W222898233","https://openalex.org/W2601637655","https://openalex.org/W129814474"],"abstract_inverted_index":{"This":[0],"research":[1,69,137],"is":[2,27,35,70,76,90],"conducted":[3],"to":[4,28,72],"identify":[5],"the":[6,15,38,73,101,120,129],"effect":[7,118],"of":[8,24,32,54,68,84,100,123],"quality":[9,113],"control":[10,34],"and":[11,58,106,132],"its":[12],"supervision":[13],"in":[14,19,37,87],"physical":[16],"care":[17,40],"industry":[18],"Pakistan.":[20],"The":[21,65,109],"basic":[22],"aim":[23],"this":[25],"study":[26],"assess":[29],"whether":[30],"principles":[31],"Quality":[33],"followed":[36],"health":[39],"sector":[41],"or":[42],"not.":[43],"Different":[44],"variables":[45],"such":[46],"as":[47],"doctor\u2019s":[48],"performance,":[49],"patient":[50],"satisfaction,":[51],"financial":[52],"issues":[53],"patients,":[55],"surgical":[56],"instruments":[57],"medication":[59],"error":[60],"have":[61],"taken":[62],"into":[63],"consideration.":[64],"quantitative":[66],"technique":[67],"applied":[71],"study.":[74],"Data":[75,89],"collected":[77],"through":[78],"a":[79,116],"questionnaire":[80],"from":[81],"80":[82],"patients":[83],"different":[85],"hospitals":[86,105],"Karachi.":[88],"analyzed":[91],"by":[92],"using":[93],"statistical":[94],"graphs":[95],"which":[96],"shows":[97],"that":[98,112],"majority":[99],"respondants":[102],"prefer":[103],"private":[104],"their":[107],"services.":[108],"authors":[110],"conclude":[111],"management":[114],"has":[115],"considerable":[117],"on":[119],"working":[121],"conditions":[122],"hospitals.":[124],"They":[125],"also":[126],"talk":[127],"about":[128],"future":[130],"prospects":[131],"provide":[133],"guidance":[134],"for":[135],"further":[136]},"counts_by_year":[{"year":2020,"cited_by_count":1}],"updated_date":"2026-11-14T11:04:58.165337","created_date":"2019-06-27T00:00:00"}