{"id":"https://openalex.org/W2948015751","doi":"https://doi.org/10.1016/j.giq.2019.05.006","title":"The good, the bad and the ugly: Three faces of social media usage by local governments","display_name":"The good, the bad and the ugly: Three faces of social media usage by local governments","publication_year":2019,"publication_date":"2019-05-30","ids":{"openalex":"https://openalex.org/W2948015751","doi":"https://doi.org/10.1016/j.giq.2019.05.006","mag":"2948015751"},"language":"en","primary_location":{"id":"doi:10.1016/j.giq.2019.05.006","doi":"https://doi.org/10.1016/j.giq.2019.05.006","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.giq.2019.05.006","pdf_url":null,"source":{"id":"https://openalex.org/S201710173","display_name":"Government Information Quarterly","issn_l":"0740-624X","issn":["0740-624X","1872-9517"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-2","norway-2","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Government Information Quarterly","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://hdl.handle.net/1822/75007","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100706115","display_name":"Patr\u00edcia Silva","orcid":"https://orcid.org/0000-0002-7044-2723","observed_orcids":["https://orcid.org/0000-0002-7044-2723"]},"institutions":[{"id":"https://openalex.org/I60858718","display_name":"University of Aveiro","ror":"https://ror.org/00nt41z93","country_code":"PT","type":"education","lineage":["https://openalex.org/I60858718"]}],"countries":["PT"],"is_corresponding":true,"raw_author_name":"Patr\u00edcia Silva","raw_affiliation_strings":["Research Unit in Governance, Competitiveness and Public Policies (GOVCOPP), Department of Social, Political and Territorial Sciences, University of Aveiro, 3810-193 Aveiro, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Research Unit in Governance, Competitiveness and Public Policies (GOVCOPP), Department of Social, Political and Territorial Sciences, University of Aveiro, 3810-193 Aveiro, Portugal","institution_ids":["https://openalex.org/I60858718"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071430037","display_name":"Ant\u00f3nio F. Tavares","orcid":"https://orcid.org/0000-0003-4888-5285","observed_orcids":["https://orcid.org/0000-0003-4888-5285"]},"institutions":[{"id":"https://openalex.org/I4210142904","display_name":"United Nations University","ror":"https://ror.org/04kkx4y96","country_code":"PT","type":"education","lineage":["https://openalex.org/I4210104502","https://openalex.org/I4210142904"]},{"id":"https://openalex.org/I4405254653","display_name":"United Nations University Operating Unit on Policy-Driven Electronic Governance","ror":"https://ror.org/02339sc10","country_code":"PT","type":"facility","lineage":["https://openalex.org/I4210104502","https://openalex.org/I4210142904","https://openalex.org/I4405254653"]},{"id":"https://openalex.org/I99682543","display_name":"University of Minho","ror":"https://ror.org/037wpkx04","country_code":"PT","type":"education","lineage":["https://openalex.org/I99682543"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Ant\u00f3nio F. Tavares","raw_affiliation_strings":["Operating Unit on Policy-Driven Electronic Governance United Nations University (UNU-EGOV), Political Science Research Center, Campus de Couros, Rua Vila Flor 166, 4810-445 Guimar\u00e3es, Portugal","Political Science Research Center, School of Economics and Management, University of Minho, Campus de Gualtar, 4710 - 057 Braga, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Operating Unit on Policy-Driven Electronic Governance United Nations University (UNU-EGOV), Political Science Research Center, Campus de Couros, Rua Vila Flor 166, 4810-445 Guimar\u00e3es, Portugal","institution_ids":["https://openalex.org/I4210142904","https://openalex.org/I4405254653"]},{"raw_affiliation_string":"Political Science Research Center, School of Economics and Management, University of Minho, Campus de Gualtar, 4710 - 057 Braga, Portugal","institution_ids":["https://openalex.org/I99682543"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100342132","display_name":"Tiago Silva","orcid":"https://orcid.org/0000-0002-3835-9735","observed_orcids":["https://orcid.org/0000-0002-3835-9735"]},"institutions":[{"id":"https://openalex.org/I141596103","display_name":"University of Lisbon","ror":"https://ror.org/01c27hj86","country_code":"PT","type":"education","lineage":["https://openalex.org/I141596103"]},{"id":"https://openalex.org/I4392738132","display_name":"Instituto de Ci\u00eancias Sociais da Universidade de Lisboa","ror":"https://ror.org/020rfvw83","country_code":"PT","type":"education","lineage":["https://openalex.org/I141596103","https://openalex.org/I4392738132"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Tiago Silva","raw_affiliation_strings":["Social Science Institute, University of Lisbon (ICS-UL), Av. Professor An\u00edbal de Bettencourt, 9, 1600-189 Lisbon, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Social Science Institute, University of Lisbon (ICS-UL), Av. Professor An\u00edbal de Bettencourt, 9, 1600-189 Lisbon, Portugal","institution_ids":["https://openalex.org/I141596103","https://openalex.org/I4392738132"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5068900274","display_name":"Mariana Lameiras","orcid":"https://orcid.org/0000-0002-9134-9296","observed_orcids":["https://orcid.org/0000-0002-9134-9296"]},"institutions":[{"id":"https://openalex.org/I4405254653","display_name":"United Nations University Operating Unit on Policy-Driven Electronic Governance","ror":"https://ror.org/02339sc10","country_code":"PT","type":"facility","lineage":["https://openalex.org/I4210104502","https://openalex.org/I4210142904","https://openalex.org/I4405254653"]},{"id":"https://openalex.org/I99682543","display_name":"University of Minho","ror":"https://ror.org/037wpkx04","country_code":"PT","type":"education","lineage":["https://openalex.org/I99682543"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Mariana Lameiras","raw_affiliation_strings":["United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV); Communication & Society Research Centre (CSRC), University of Minho, Campus de Couros, Rua Vila Flor 166, 4810-445 Guimar\u00e3es, Portugal","University of Minho, Campus de Gualtar, 4710 - 057 Braga, Portugal","Communication & Society Research Centre (CSRC), University of Minho, Campus de Couros, Rua Vila Flor 166, 4810-445 Guimar\u00e3es, Portugal","United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV); Communication & Society Research Centre (CSRC), University of Minho, Campus de Couros, Rua Vila Flor 166, 4810-445 Guimar\u00e3es, Portugal","institution_ids":["https://openalex.org/I4405254653","https://openalex.org/I99682543"]},{"raw_affiliation_string":"University of Minho, Campus de Gualtar, 4710 - 057 Braga, Portugal","institution_ids":["https://openalex.org/I99682543"]},{"raw_affiliation_string":"Communication & Society Research Centre (CSRC), University of Minho, Campus de Couros, Rua Vila Flor 166, 4810-445 Guimar\u00e3es, Portugal","institution_ids":["https://openalex.org/I99682543"]},{"raw_affiliation_string":"United Nations University Operating Unit on Policy-Driven Electronic Governance (UNU-EGOV)","institution_ids":["https://openalex.org/I4405254653"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5100706115"],"corresponding_institution_ids":["https://openalex.org/I60858718"],"apc_list":{"value":1300,"currency":"USD","value_usd":1300},"apc_paid":null,"fwci":46.4269,"has_fulltext":false,"cited_by_count":110,"citation_normalized_percentile":{"value":0.99783939,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"36","issue":"3","first_page":"469","last_page":"479"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9765999913215637,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9765999913215637,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.02290000021457672,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11479","display_name":"Smart Cities and Technologies","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/local-government","display_name":"local government","score":0.652999997138977},{"id":"https://openalex.org/keywords/social-media","display_name":"social media","score":0.7080000042915344},{"id":"https://openalex.org/keywords/facebook","display_name":"Facebook","score":0.8999999761581421},{"id":"https://openalex.org/keywords/online-social-networks","display_name":"social networking sites","score":0.7509999871253967},{"id":"https://openalex.org/keywords/e-government","display_name":"e-government","score":0.7129999995231628},{"id":"https://openalex.org/keywords/e-participation","display_name":"e-participation","score":0.7400000095367432},{"id":"https://openalex.org/keywords/political-transparency","display_name":"political transparency","score":0.5189999938011169},{"id":"https://openalex.org/keywords/local-elections","display_name":"local elections","score":0.8339999914169312},{"id":"https://openalex.org/keywords/voter-turnout","display_name":"voter turnout","score":0.9610000252723694},{"id":"https://openalex.org/keywords/citizen-participation","display_name":"citizen participation","score":0.8980000019073486},{"id":"https://openalex.org/keywords/political-participation","display_name":"political participation","score":0.6919999718666077},{"id":"https://openalex.org/keywords/mayors","display_name":"mayors","score":0.4699999988079071},{"id":"https://openalex.org/keywords/municipal-size","display_name":"municipal size","score":0.609000027179718},{"id":"https://openalex.org/keywords/portuguese-municipalities","display_name":"Portuguese municipalities","score":0.5910000205039978}],"concepts":[{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.7374939918518066},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.5151487588882446},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.48256245255470276},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.37561923265457153},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.27182498574256897},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.12174701690673828}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1016/j.giq.2019.05.006","doi":"https://doi.org/10.1016/j.giq.2019.05.006","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.giq.2019.05.006","pdf_url":null,"source":{"id":"https://openalex.org/S201710173","display_name":"Government Information Quarterly","issn_l":"0740-624X","issn":["0740-624X","1872-9517"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-2","norway-2","poland-200","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Government Information Quarterly","raw_type":"journal-article"},{"id":"pmh:oai:collections.unu.edu:UNU:7594","doi":null,"is_oa":false,"landing_page_url":"http://collections.unu.edu/view/UNU:7594","pdf_url":null,"source":{"id":"https://openalex.org/S4306401912","display_name":"UNU Collections (United Nations University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210148429","host_organization_name":"United Nations University","host_organization_lineage":["https://openalex.org/I4210148429"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":null},{"id":"pmh:oai:repositorium.sdum.uminho.pt:1822/75007","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/1822/75007","pdf_url":null,"source":{"id":"https://openalex.org/S4306402433","display_name":"Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"journal article"},{"id":"pmh:oai:repositorium.uminho.pt:1822/75007","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/1822/75007","pdf_url":null,"source":{"id":"https://openalex.org/S4306402433","display_name":"Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"journal article"}],"best_oa_location":{"id":"pmh:oai:repositorium.sdum.uminho.pt:1822/75007","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/1822/75007","pdf_url":null,"source":{"id":"https://openalex.org/S4306402433","display_name":"Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"journal article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","score":0.8046000003814697,"display_name":"Peace, justice, and strong institutions"},{"id":"https://metadata.un.org/sdg/11","score":0.666700005531311,"display_name":"Sustainable cities and communities"}],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/16","score":0.6800000071525574,"display_name":"Peace, justice, and strong institutions"}],"study_designs":[],"awards":[{"id":"https://openalex.org/G3736676467","display_name":null,"funder_award_id":"UID/CPO/0758/2019","funder_id":"https://openalex.org/F4320335322","funder_display_name":"European Regional Development Fund"}],"funders":[{"id":"https://openalex.org/F4320335322","display_name":"European Regional Development Fund","ror":"https://ror.org/00k4n6c32"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":62,"referenced_works":["https://openalex.org/W112997092","https://openalex.org/W1498339752","https://openalex.org/W1518310768","https://openalex.org/W1853343884","https://openalex.org/W1957379699","https://openalex.org/W1980652832","https://openalex.org/W1989049079","https://openalex.org/W1992871311","https://openalex.org/W2000858545","https://openalex.org/W2001766537","https://openalex.org/W2002704118","https://openalex.org/W2002826359","https://openalex.org/W2010448081","https://openalex.org/W2019648082","https://openalex.org/W2024180862","https://openalex.org/W2029066427","https://openalex.org/W2029474233","https://openalex.org/W2032142131","https://openalex.org/W2034442234","https://openalex.org/W2035625541","https://openalex.org/W2036625083","https://openalex.org/W2039281527","https://openalex.org/W2041544708","https://openalex.org/W2043066482","https://openalex.org/W2054712743","https://openalex.org/W2065893400","https://openalex.org/W2068098306","https://openalex.org/W2069366487","https://openalex.org/W2069549989","https://openalex.org/W2075669799","https://openalex.org/W2083861009","https://openalex.org/W2083960138","https://openalex.org/W2092719789","https://openalex.org/W2096870307","https://openalex.org/W2123233982","https://openalex.org/W2143033875","https://openalex.org/W2145937310","https://openalex.org/W2158170766","https://openalex.org/W2162345081","https://openalex.org/W2164961532","https://openalex.org/W2167511680","https://openalex.org/W2169645390","https://openalex.org/W2170002379","https://openalex.org/W2218119186","https://openalex.org/W2325292504","https://openalex.org/W2345409786","https://openalex.org/W2474761211","https://openalex.org/W2500776413","https://openalex.org/W2534612379","https://openalex.org/W2543069087","https://openalex.org/W2555230195","https://openalex.org/W2556948075","https://openalex.org/W2563957220","https://openalex.org/W2575377173","https://openalex.org/W2616367087","https://openalex.org/W2749889559","https://openalex.org/W2767327746","https://openalex.org/W2791081941","https://openalex.org/W2797075563","https://openalex.org/W2884936503","https://openalex.org/W2888827019","https://openalex.org/W2889771151"],"related_works":["https://openalex.org/W2883742704","https://openalex.org/W3080439038","https://openalex.org/W2474761211","https://openalex.org/W2345409786","https://openalex.org/W1221123726","https://openalex.org/W2883693503","https://openalex.org/W2205942192","https://openalex.org/W2968211014","https://openalex.org/W2325292504","https://openalex.org/W4309357824"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":9},{"year":2025,"cited_by_count":18},{"year":2024,"cited_by_count":16},{"year":2023,"cited_by_count":23},{"year":2022,"cited_by_count":19},{"year":2021,"cited_by_count":16},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":2}],"updated_date":"2026-10-29T09:56:32.521200","created_date":"2019-06-07T00:00:00"}
