{"id":"https://openalex.org/W2946704384","doi":"https://doi.org/10.1016/j.ssci.2019.05.025","title":"Lessons of success and failure: Practicing risk communication at government agencies","display_name":"Lessons of success and failure: Practicing risk communication at government agencies","publication_year":2019,"publication_date":"2019-05-16","ids":{"openalex":"https://openalex.org/W2946704384","doi":"https://doi.org/10.1016/j.ssci.2019.05.025","mag":"2946704384"},"language":"en","primary_location":{"id":"doi:10.1016/j.ssci.2019.05.025","doi":"https://doi.org/10.1016/j.ssci.2019.05.025","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.ssci.2019.05.025","pdf_url":"https://www.sciencedirect.com/science/article/pii/S0925753518310476/pdf","source":{"id":"https://openalex.org/S123149298","display_name":"Safety Science","issn_l":"0925-7535","issn":["0925-7535","1879-1042"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-2","ki-jl-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Safety Science","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://www.sciencedirect.com/science/article/pii/S0925753518310476/pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5080675168","display_name":"\u00c5sa Boholm","orcid":"https://orcid.org/0000-0002-0247-3798","observed_orcids":["https://orcid.org/0000-0002-0247-3798"]},"institutions":[{"id":"https://openalex.org/I881427289","display_name":"University of Gothenburg","ror":"https://ror.org/01tm6cn81","country_code":"SE","type":"education","lineage":["https://openalex.org/I881427289"]}],"countries":["SE"],"is_corresponding":true,"raw_author_name":"\u00c5sa Boholm","raw_affiliation_strings":["Gothenburg University, School of Global Studies, PO Box 700, SE 405 30 G\u00f6teborg, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Gothenburg University, School of Global Studies, PO Box 700, SE 405 30 G\u00f6teborg, Sweden","institution_ids":["https://openalex.org/I881427289"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5080675168"],"corresponding_institution_ids":["https://openalex.org/I881427289"],"apc_list":{"value":2100,"currency":"USD","value_usd":2100},"apc_paid":{"value":2100,"currency":"USD","value_usd":2100},"fwci":15.8953,"has_fulltext":true,"cited_by_count":55,"citation_normalized_percentile":{"value":0.98833819,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"118","issue":null,"first_page":"158","last_page":"167"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.8413000106811523,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.8413000106811523,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11573","display_name":"Risk Perception and Management","score":0.1543000042438507,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10747","display_name":"Disaster Management and Resilience","score":0.003000000026077032,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/risk-communication","display_name":"risk communication","score":1.0},{"id":"https://openalex.org/keywords/government-agencies","display_name":"government agencies","score":0.8560000061988831},{"id":"https://openalex.org/keywords/risk-work","display_name":"risk work","score":0.9129999876022339},{"id":"https://openalex.org/keywords/organizational-learning","display_name":"organizational learning","score":0.5320000052452087},{"id":"https://openalex.org/keywords/sensemaking","display_name":"sensemaking","score":0.9110000133514404},{"id":"https://openalex.org/keywords/risk-management","display_name":"risk management","score":0.6579999923706055},{"id":"https://openalex.org/keywords/interorganizational-collaboration","display_name":"inter-organizational collaboration","score":0.8259999752044678},{"id":"https://openalex.org/keywords/media-relations","display_name":"media relations","score":0.625},{"id":"https://openalex.org/keywords/scientific-knowledge","display_name":"scientific knowledge","score":0.6679999828338623},{"id":"https://openalex.org/keywords/message-dissemination","display_name":"message dissemination","score":0.5870000123977661},{"id":"https://openalex.org/keywords/causal-attribution","display_name":"causal attribution","score":0.6190000176429749},{"id":"https://openalex.org/keywords/contingency-planning","display_name":"contingency planning","score":0.5630000233650208}],"concepts":[{"id":"https://openalex.org/C32896092","wikidata":"https://www.wikidata.org/wiki/Q189447","display_name":"Risk management","level":2,"score":0.7178482413291931},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6643374562263489},{"id":"https://openalex.org/C108170787","wikidata":"https://www.wikidata.org/wiki/Q3951828","display_name":"Agency (philosophy)","level":2,"score":0.6500193476676941},{"id":"https://openalex.org/C14331377","wikidata":"https://www.wikidata.org/wiki/Q2340208","display_name":"Contingency plan","level":2,"score":0.6395993232727051},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.6252419352531433},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5700398683547974},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.49979114532470703},{"id":"https://openalex.org/C97508593","wikidata":"https://www.wikidata.org/wiki/Q1359069","display_name":"Contingency","level":2,"score":0.4965665936470032},{"id":"https://openalex.org/C121297759","wikidata":"https://www.wikidata.org/wiki/Q7336284","display_name":"Risk management plan","level":4,"score":0.4677541255950928},{"id":"https://openalex.org/C95609273","wikidata":"https://www.wikidata.org/wiki/Q5975208","display_name":"IT risk management","level":3,"score":0.450307697057724},{"id":"https://openalex.org/C12174686","wikidata":"https://www.wikidata.org/wiki/Q1058438","display_name":"Risk assessment","level":2,"score":0.44057103991508484},{"id":"https://openalex.org/C143299363","wikidata":"https://www.wikidata.org/wiki/Q900584","display_name":"Attribution","level":2,"score":0.4365713596343994},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3548368811607361},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.20165669918060303},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.19915512204170227},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1570444107055664},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1363855004310608},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.11580690741539001},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/j.ssci.2019.05.025","doi":"https://doi.org/10.1016/j.ssci.2019.05.025","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.ssci.2019.05.025","pdf_url":"https://www.sciencedirect.com/science/article/pii/S0925753518310476/pdf","source":{"id":"https://openalex.org/S123149298","display_name":"Safety Science","issn_l":"0925-7535","issn":["0925-7535","1879-1042"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-2","ki-jl-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Safety Science","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1016/j.ssci.2019.05.025","doi":"https://doi.org/10.1016/j.ssci.2019.05.025","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.ssci.2019.05.025","pdf_url":"https://www.sciencedirect.com/science/article/pii/S0925753518310476/pdf","source":{"id":"https://openalex.org/S123149298","display_name":"Safety Science","issn_l":"0925-7535","issn":["0925-7535","1879-1042"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-3","jufo-2","ki-jl-2","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Safety Science","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, justice, and strong institutions","score":0.47620001435279846}],"study_designs":[],"awards":[{"id":"https://openalex.org/G1065260096","display_name":null,"funder_award_id":"2014\u2010299","funder_id":"https://openalex.org/F4320321033","funder_display_name":"Svenska Forskningsr\u00e5det Formas"},{"id":"https://openalex.org/G2034602465","display_name":null,"funder_award_id":"254-2014-299","funder_id":"https://openalex.org/F4320321033","funder_display_name":"Svenska Forskningsr\u00e5det Formas"}],"funders":[{"id":"https://openalex.org/F4320321033","display_name":"Svenska Forskningsr\u00e5det Formas","ror":"https://ror.org/03pjs1y45"},{"id":"https://openalex.org/F4320322581","display_name":"Vetenskapsr\u00e5det","ror":"https://ror.org/03zttf063"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2946704384.pdf","grobid_xml":"https://content.openalex.org/works/W2946704384.grobid-xml"},"referenced_works_count":77,"referenced_works":["https://openalex.org/W52943720","https://openalex.org/W123486459","https://openalex.org/W281197983","https://openalex.org/W582332675","https://openalex.org/W589865629","https://openalex.org/W609012612","https://openalex.org/W643638985","https://openalex.org/W830623571","https://openalex.org/W1514751646","https://openalex.org/W1545849833","https://openalex.org/W1560001924","https://openalex.org/W1560289926","https://openalex.org/W1561593878","https://openalex.org/W1566564255","https://openalex.org/W1579579058","https://openalex.org/W1594089261","https://openalex.org/W1607675442","https://openalex.org/W1703001658","https://openalex.org/W1717677336","https://openalex.org/W1833714254","https://openalex.org/W1971126533","https://openalex.org/W1972794017","https://openalex.org/W1973107123","https://openalex.org/W1977922436","https://openalex.org/W1978651308","https://openalex.org/W1983845401","https://openalex.org/W1986936900","https://openalex.org/W1991228346","https://openalex.org/W1993739003","https://openalex.org/W1998378528","https://openalex.org/W2001229645","https://openalex.org/W2008851778","https://openalex.org/W2012592974","https://openalex.org/W2012604601","https://openalex.org/W2013418879","https://openalex.org/W2015414736","https://openalex.org/W2020801155","https://openalex.org/W2023711604","https://openalex.org/W2044809422","https://openalex.org/W2054129954","https://openalex.org/W2059504128","https://openalex.org/W2070281198","https://openalex.org/W2071809520","https://openalex.org/W2074379360","https://openalex.org/W2076584331","https://openalex.org/W2078241142","https://openalex.org/W2087812398","https://openalex.org/W2091069417","https://openalex.org/W2093373564","https://openalex.org/W2096775845","https://openalex.org/W2097637606","https://openalex.org/W2100401573","https://openalex.org/W2103656808","https://openalex.org/W2125397647","https://openalex.org/W2129598873","https://openalex.org/W2129748261","https://openalex.org/W2135387072","https://openalex.org/W2147515029","https://openalex.org/W2154130470","https://openalex.org/W2155818107","https://openalex.org/W2160356486","https://openalex.org/W2160427618","https://openalex.org/W2168352706","https://openalex.org/W2171380100","https://openalex.org/W2324641190","https://openalex.org/W2526786647","https://openalex.org/W2587034692","https://openalex.org/W2618144102","https://openalex.org/W2781896074","https://openalex.org/W2924052239","https://openalex.org/W3029062788","https://openalex.org/W4211229241","https://openalex.org/W4251915282","https://openalex.org/W4254385649","https://openalex.org/W4298185589","https://openalex.org/W4301761904","https://openalex.org/W6727565151"],"related_works":["https://openalex.org/W2924052239","https://openalex.org/W2023711604","https://openalex.org/W4231073309","https://openalex.org/W2125397647","https://openalex.org/W7036624698","https://openalex.org/W3137107813","https://openalex.org/W4390953288","https://openalex.org/W1971126533","https://openalex.org/W2016638352","https://openalex.org/W598995360"],"abstract_inverted_index":{"The":[0,55,91],"study":[1,92],"looks":[2],"at":[3,67],"government":[4,69],"agency":[5],"officials\u2019":[6],"experiences":[7],"of":[8,59,77,106,120,135,143,158,166,175],"what":[9],"characterizes":[10],"successful":[11],"and":[12,28,51,83,86,89,104,113,118,133,146,148,177],"failed":[13],"risk":[14,26,65,107,136,144,181],"communication.":[15,182],"It":[16],"is":[17,155],"theoretically":[18],"positioned":[19],"within":[20],"a":[21],"practice":[22],"based":[23],"approach":[24],"to":[25,46,98,102,161,172],"communication":[27,66,108],"management":[29],"as":[30],"an":[31],"organizational":[32],"activity,":[33],"or":[34,170],"\u201crisk":[35],"work\u201d.":[36],"Risk":[37],"work":[38,109],"in":[39,71,73,164,179],"organizations":[40],"build":[41],"on":[42],"sense":[43],"making,":[44],"alignment":[45,142],"commonly":[47],"agreed":[48],"prudent":[49],"practices,":[50],"learning":[52],"from":[53],"experience.":[54],"empirical":[56],"method":[57],"consists":[58],"interviews":[60],"with":[61,64,123,128,139],"practitioners":[62,100,160],"working":[63],"six":[68],"agencies":[70,125],"Sweden,":[72],"the":[74,99,140,150,156,159,173],"policy":[75],"areas":[76],"food,":[78],"chemicals,":[79],"environmental":[80],"protection,":[81],"housing":[82],"building,":[84],"traffic,":[85],"contingency":[87],"planning":[88,112],"management.":[90],"identifies":[93],"several":[94],"factors":[95],"that":[96],"according":[97],"contribute":[101],"success":[103,176],"failure":[105,178],"practice:":[110],"strategic":[111],"decision":[114],"making;":[115],"inter-organizational":[116],"collaboration":[117],"assigning":[119],"responsibility,":[121],"predominantly":[122],"other":[124],"but":[126],"also":[127],"external":[129,171],"stakeholders;":[130],"scientific":[131],"knowledge":[132],"understanding":[134],"issues;":[137],"interactions":[138],"media;":[141],"management;":[145],"formulating":[147],"disseminating":[149],"message.":[151],"An":[152],"additional":[153],"finding":[154],"tendency":[157],"make":[162],"attributions":[163],"terms":[165],"causal":[167],"explanations,":[168],"internal":[169],"organization,":[174],"performing":[180]},"counts_by_year":[{"year":2026,"cited_by_count":6},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":8},{"year":2021,"cited_by_count":15},{"year":2020,"cited_by_count":7},{"year":2018,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2019-05-29T00:00:00"}