{"id":"https://openalex.org/W2946099443","doi":"https://doi.org/10.1109/iea.2019.8715152","title":"Improvement of Telematics Solution for Motor Insurance in Thailand by 5D Innovation Development Process","display_name":"Improvement of Telematics Solution for Motor Insurance in Thailand by 5D Innovation Development Process","publication_year":2019,"publication_date":"2019-04-01","ids":{"openalex":"https://openalex.org/W2946099443","doi":"https://doi.org/10.1109/iea.2019.8715152","mag":"2946099443"},"language":"en","primary_location":{"id":"doi:10.1109/iea.2019.8715152","doi":"https://doi.org/10.1109/iea.2019.8715152","is_oa":false,"landing_page_url":"https://doi.org/10.1109/iea.2019.8715152","pdf_url":null,"source":{"id":"https://openalex.org/S4306498487","display_name":"IEEE International Conference on Industrial Engineering and Applications (ICIEA)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2019 IEEE 6th International Conference on Industrial Engineering and Applications (ICIEA)","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5091506140","display_name":"Peerawit Kongmuang","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I158708052","display_name":"Chulalongkorn University","ror":"https://ror.org/028wp3y58","country_code":"TH","type":"education","lineage":["https://openalex.org/I158708052"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"Peerawit Kongmuang","raw_affiliation_strings":["Department of Industrial Engineering, Chulalongkorn University, Bangkok, Thailand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Chulalongkorn University, Bangkok, Thailand","institution_ids":["https://openalex.org/I158708052"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5062883082","display_name":"Natcha Thawesaengskulthai","orcid":"https://orcid.org/0000-0002-5513-5995","observed_orcids":["https://orcid.org/0000-0002-5513-5995"]},"institutions":[{"id":"https://openalex.org/I158708052","display_name":"Chulalongkorn University","ror":"https://ror.org/028wp3y58","country_code":"TH","type":"education","lineage":["https://openalex.org/I158708052"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"Natcha Thawesaengskulthai","raw_affiliation_strings":["Department of Industrial Engineering, Chulalongkorn University, Bangkok, Thailand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Chulalongkorn University, Bangkok, Thailand","institution_ids":["https://openalex.org/I158708052"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I158708052"],"apc_list":null,"apc_paid":null,"fwci":1.1354,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.78304974,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"6","last_page":"11"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9448000192642212,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9448000192642212,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.025200000032782555,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.008899999782443047,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/telematics","display_name":"telematics","score":0.7870000004768372},{"id":"https://openalex.org/keywords/auto-insurance","display_name":"automobile insurance","score":0.9929999709129333},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"technology acceptance model","score":0.8840000033378601},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.7480000257492065},{"id":"https://openalex.org/keywords/user-adoption","display_name":"user adoption","score":0.6359999775886536},{"id":"https://openalex.org/keywords/quality-function-deployment","display_name":"quality function deployment","score":0.6949999928474426},{"id":"https://openalex.org/keywords/pugh-matrix","display_name":"Pugh matrix","score":0.9639999866485596},{"id":"https://openalex.org/keywords/customer-requirements","display_name":"customer requirements","score":0.6420000195503235},{"id":"https://openalex.org/keywords/prototyping","display_name":"prototype development","score":0.5019999742507935},{"id":"https://openalex.org/keywords/thailand","display_name":"Thailand","score":0.35199999809265137}],"concepts":[{"id":"https://openalex.org/C89074322","wikidata":"https://www.wikidata.org/wiki/Q485669","display_name":"Telematics","level":2,"score":0.8752182722091675},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.602813720703125},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5422225594520569},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5016257762908936},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4195975661277771},{"id":"https://openalex.org/C86992474","wikidata":"https://www.wikidata.org/wiki/Q763591","display_name":"Quality function deployment","level":3,"score":0.414090633392334},{"id":"https://openalex.org/C2778012447","wikidata":"https://www.wikidata.org/wiki/Q1034415","display_name":"Scope (computer science)","level":2,"score":0.4111810624599457},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.37694135308265686},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3727070093154907},{"id":"https://openalex.org/C19351080","wikidata":"https://www.wikidata.org/wiki/Q1395034","display_name":"New product development","level":2,"score":0.284679114818573},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2706516981124878},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.22224172949790955},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/iea.2019.8715152","doi":"https://doi.org/10.1109/iea.2019.8715152","is_oa":false,"landing_page_url":"https://doi.org/10.1109/iea.2019.8715152","pdf_url":null,"source":{"id":"https://openalex.org/S4306498487","display_name":"IEEE International Conference on Industrial Engineering and Applications (ICIEA)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2019 IEEE 6th International Conference on Industrial Engineering and Applications (ICIEA)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.8970999717712402,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":16,"referenced_works":["https://openalex.org/W1515500721","https://openalex.org/W1971052900","https://openalex.org/W2029468735","https://openalex.org/W2032356691","https://openalex.org/W2033943395","https://openalex.org/W2073537988","https://openalex.org/W2078160173","https://openalex.org/W2094849330","https://openalex.org/W2144997486","https://openalex.org/W2150563888","https://openalex.org/W2168569455","https://openalex.org/W2238973689","https://openalex.org/W2601347968","https://openalex.org/W2757205367","https://openalex.org/W2768960721","https://openalex.org/W2808491145"],"related_works":["https://openalex.org/W4386732910","https://openalex.org/W4387218392","https://openalex.org/W2910742804","https://openalex.org/W4381195443","https://openalex.org/W4311036080","https://openalex.org/W3028116676","https://openalex.org/W4396827678","https://openalex.org/W4389201239","https://openalex.org/W4313148062","https://openalex.org/W4366532048"],"abstract_inverted_index":{"An":[0],"insurance":[1],"company":[2],"in":[3,18,35,121,159,188],"Thailand":[4],"developed":[5,130,194],"telematics":[6,59,186,195],"application":[7,60,158,187,196],"since":[8],"2017,":[9],"but":[10],"the":[11,49,54,58,63,75,78,103,106,110,122,153,157,163,170,173,177,181,185,189,209,247],"number":[12],"of":[13,27,41,57,105,156,180,184,201,214,233,246],"its":[14,36],"users":[15,175],"has":[16],"declined":[17],"2018.":[19],"A":[20],"customer":[21,28,50,90,140,202],"survey":[22,83],"showed":[23],"a":[24,85,198],"low":[25,39],"level":[26,200],"satisfaction":[29,86,203,242],"and":[30,38,52,72,84,101,109,117,125,131,139,219,243],"adoption":[31,244],"due":[32],"to":[33,47,99,151,161,206,221,239],"difficulty":[34],"usage":[37],"perception":[40],"usefulness.":[42],"Thus,":[43],"this":[44,234],"paper":[45],"aims":[46],"explore":[48],"requirements":[51,91],"provide":[53],"improved":[55,132],"version":[56,183],"by":[61,133,224],"using":[62],"5D":[64],"innovation":[65],"development":[66],"process":[67],"(Discover,":[68],"Define,":[69],"Design,":[70],"Develop,":[71],"Deploy).":[73],"In":[74],"Discover":[76],"Phase,":[77,124],"technology":[79],"acceptance":[80],"model":[81],"(TAM)":[82],"questionnaire":[87],"regarding":[88],"hidden":[89],"were":[92,119,129,142],"conducted.":[93],"The":[94,147,192,231],"project":[95,111],"charter":[96],"was":[97,150,236],"used":[98],"define":[100],"summarize":[102],"steps":[104],"management":[107],"scope":[108],"timeframe.":[112],"Quality":[113],"Function":[114],"Deployment":[115],"(QFD)":[116],"TAM":[118],"adapted":[120],"Design":[123],"then":[126],"all":[127],"concepts":[128],"Pugh":[134],"Matrix,":[135],"Weighted":[136],"Sum":[137],"Score":[138],"expectations":[141],"translated":[143],"into":[144],"product":[145],"specifications.":[146],"Develop":[148],"Process":[149],"create":[152],"prototype":[154],"demo":[155],"order":[160],"verify":[162],"developing":[164],"guideline":[165],"before":[166],"scaling":[167],"up.":[168],"Finally,":[169],"feedback":[171],"from":[172,204],"testing":[174],"ensured":[176],"effective":[178],"commercialization":[179],"new":[182],"Deploy":[190],"Phase.":[191],"newly":[193],"shows":[197],"higher":[199],"3.01":[205],"4.05.":[207],"Moreover,":[208],"perceived":[210,212],"usefulness,":[211],"ease":[213],"use,":[215],"attitude":[216],"toward":[217],"using,":[218],"intention":[220],"use":[222],"increased":[223],"around":[225],"7.27%,":[226],"4.62%,":[227],"0.43%,":[228],"35.09%,":[229],"respectively.":[230],"implication":[232],"research":[235],"guidance":[237],"impediments":[238],"overcome":[240],"user":[241],"improvement":[245],"Telematics":[248],"application.":[249]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1}],"updated_date":"2026-10-05T09:50:58.205359","created_date":"2019-05-29T00:00:00"}