{"id":"https://openalex.org/W2937515722","doi":"https://doi.org/10.31846/jae.v2i2.61","title":"PENGARUH HARGA TERHADAP KEPUASAN KONSUMEN PADA CITRA SWALAYAN DENGAN VARIABEL INTERVENING SERVICE QUALITY","display_name":"PENGARUH HARGA TERHADAP KEPUASAN KONSUMEN PADA CITRA SWALAYAN DENGAN VARIABEL INTERVENING SERVICE QUALITY","publication_year":2018,"publication_date":"2018-12-21","ids":{"openalex":"https://openalex.org/W2937515722","doi":"https://doi.org/10.31846/jae.v2i2.61","mag":"2937515722"},"language":"id","primary_location":{"id":"doi:10.31846/jae.v2i2.61","doi":"https://doi.org/10.31846/jae.v2i2.61","is_oa":true,"landing_page_url":"https://doi.org/10.31846/jae.v2i2.61","pdf_url":null,"source":{"id":"https://openalex.org/S4210200392","display_name":"Jurnal Apresiasi Ekonomi","issn_l":"2337-3997","issn":["2337-3997","2613-9774"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405275477","host_organization_name":"Sekolah Tinggi Ilmu Ekonomi Pasaman","host_organization_lineage":["https://openalex.org/I4405275477"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Apresiasi Ekonomi","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.31846/jae.v2i2.61","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5057314878","display_name":"Eko Putra","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405275477","display_name":"Sekolah Tinggi Ilmu Ekonomi Pasaman","ror":"https://ror.org/03p6va724","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405275477"]}],"countries":["ID"],"is_corresponding":true,"raw_author_name":"Eko Putra","raw_affiliation_strings":["Sekolah Tinggi Ilmu Ekonomi Pasaman"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Sekolah Tinggi Ilmu Ekonomi Pasaman","institution_ids":["https://openalex.org/I4405275477"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5057314878"],"corresponding_institution_ids":["https://openalex.org/I4405275477"],"apc_list":null,"apc_paid":null,"fwci":0.346,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.71937827,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":"2","issue":"2","first_page":"89","last_page":"94"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.9711999893188477,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.9711999893188477,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.0203000009059906,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.005100000184029341,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/price","display_name":"price","score":0.9829999804496765},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.8100000023841858},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.996999979019165},{"id":"https://openalex.org/keywords/mediating-effect","display_name":"mediating effect","score":0.652999997138977},{"id":"https://openalex.org/keywords/supermarkets","display_name":"supermarkets","score":0.41100001335144043},{"id":"https://openalex.org/keywords/retail-trade","display_name":"retail trade","score":0.4690000116825104}],"concepts":[{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.44408750534057617},{"id":"https://openalex.org/C15708023","wikidata":"https://www.wikidata.org/wiki/Q80083","display_name":"Humanities","level":1,"score":0.34041666984558105},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.26869139075279236},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.09666863083839417}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.31846/jae.v2i2.61","doi":"https://doi.org/10.31846/jae.v2i2.61","is_oa":true,"landing_page_url":"https://doi.org/10.31846/jae.v2i2.61","pdf_url":null,"source":{"id":"https://openalex.org/S4210200392","display_name":"Jurnal Apresiasi Ekonomi","issn_l":"2337-3997","issn":["2337-3997","2613-9774"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405275477","host_organization_name":"Sekolah Tinggi Ilmu Ekonomi Pasaman","host_organization_lineage":["https://openalex.org/I4405275477"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Apresiasi Ekonomi","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.31846/jae.v2i2.61","doi":"https://doi.org/10.31846/jae.v2i2.61","is_oa":true,"landing_page_url":"https://doi.org/10.31846/jae.v2i2.61","pdf_url":null,"source":{"id":"https://openalex.org/S4210200392","display_name":"Jurnal Apresiasi Ekonomi","issn_l":"2337-3997","issn":["2337-3997","2613-9774"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405275477","host_organization_name":"Sekolah Tinggi Ilmu Ekonomi Pasaman","host_organization_lineage":["https://openalex.org/I4405275477"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Apresiasi Ekonomi","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4312341349","https://openalex.org/W4390760021","https://openalex.org/W3198170977","https://openalex.org/W3210705039","https://openalex.org/W4283259197","https://openalex.org/W4395059407","https://openalex.org/W7215361423","https://openalex.org/W4410797382","https://openalex.org/W4392964898","https://openalex.org/W4402151470"],"abstract_inverted_index":{"Penelitian":[0],"ini":[1,22],"dimaksudkan":[2],"untuk":[3],"melihat":[4,11],"bagaimana":[5],"harga":[6,69,84],"mempengaruhi":[7],"kepuasan":[8,29,62,71,86],"konsumen":[9,30,72,119],"dan":[10],"pula":[12],"apakah":[13],"service":[14,53,106],"quality":[15,54,107],"berperan":[16],"sebagai":[17,56],"variabel":[18,43,57,83,91,105,116],"intervening.Dari":[19],"hasil":[20],"penelitian":[21],"didapatkan":[23],"variabelharga":[24],"(x)":[25],"berpengaruh":[26,59],"signifikan":[27,36,60],"terhadap":[28,61,70,85],"(y)":[31],"dimanakoefisienregresinyaadalah":[32],"0,423":[33,49],"dengan":[34,89],"tingkat":[35],"sebesar":[37],"0,000.":[38,66],"Namun,":[39],"nilai":[40],"koefisien":[41],"regresi":[42],"harga(X)":[44,117],"tersebut":[45],"mengalami":[46],"penurunan":[47],"dari":[48,97],"menjadi":[50,99],"0,289.":[51],"Variabel":[52],"(I)":[55,108],"intervening":[58,92],"konsumen(Y)":[63],"dengannilaikoefisienregresiadalah":[64],"0,289dantingkatsignifikannyasebesar":[65],"Besarnya":[67],"pengaruh":[68,82],"(Y)":[73,88],"adalah":[74],"0,376":[75],"(R2=37.6).":[76],"Dengan":[77],"kata":[78],"lain":[79],"terjadi":[80],"peningkatan":[81],"kerja":[87],"adanya":[90],"(service":[93],"quality)":[94],"sebesar17.1%":[95],"atau":[96],"37.6%":[98],"54.7%.":[100],"Berarti":[101],"dapat":[102],"diinterprestasikan":[103],"bahwa":[104],"memediasi":[109],"secara":[110],"parsial":[111],"(partial":[112],"mediation)":[113],"hubungan":[114],"antara":[115],"terhadapkepuasan":[118],"(Y).":[120],"Kata":[121],"Kunci":[122],":":[123],"Harga,":[124],"Kepuasan":[125],"Konsumen,":[126],"Service":[127],"Quality":[128]},"counts_by_year":[{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":1},{"year":2019,"cited_by_count":1}],"updated_date":"2026-10-07T09:51:55.459714","created_date":"2019-04-25T00:00:00"}
